Citi AA cards: General discussion and PUBLIC online offers (2019-2020)
I finally pulled the trigger last night on a 60K offer. Unfortunately it looks like I still can't log into my new Citi account. Is this normal since I haven't gotten the card yet?
(Also, I was hoping that I'd get an instant card number on approval but that didn't happen either.) |
Regarding the online offer for 40,000 (or matched to 60,000) miles with $250 statement credit for AA Personal Platinum that people have mentioned, I can't figure out if I am eligible. I currently have an AA Platinum card that was opened > 24 months ago. Can I apply for and receive a second AA card of the exact same type under my name? (I wouldn't want to cancel the first card until I've applied for the second to not mess up the bonus if I'm understanding things correctly)
And would I be ineligible for the 250 dollar credit since it states "new credit cardmembers"? Sorry if these are simple questions; I'm just confused on some of the terms.... |
Originally Posted by victoras
(Post 30597055)
Regarding the online offer for 40,000 (or matched to 60,000) miles with $250 statement credit for AA Personal Platinum that people have mentioned, I can't figure out if I am eligible. I currently have an AA Platinum card that was opened > 24 months ago. Can I apply for and receive a second AA card of the exact same type under my name? (I wouldn't want to cancel the first card until I've applied for the second to not mess up the bonus if I'm understanding things correctly)
And would I be ineligible for the 250 dollar credit since it states "new credit cardmembers"? Sorry if these are simple questions; I'm just confused on some of the terms.... |
Originally Posted by tmiw
(Post 30595863)
I finally pulled the trigger last night on a 60K offer. Unfortunately it looks like I still can't log into my new Citi account. Is this normal since I haven't gotten the card yet?
(Also, I was hoping that I'd get an instant card number on approval but that didn't happen either.) You will need to ACTIVATEA the new card before you can add it to an existing citi online account. Dont know what "new citi account" you have created - I suppose it is one of the screens ask if you want to get online access... Should not do that because it often creates complication when you actually receive the card, activated it, then you have trouble to "add" it to the "new account" you created. Wait till you receive the physical card, call to activate it (it is automatic system, but sometimes if you activate it online, system would flag for security block without you even know it - happened on me when I returned to Citi after a long period. Call from the telephone number used on your application to activate the card seems to avoid this potential mess. Once the card is activated, see if you can link it to the "new account" you have created. If you encounter issue, abandon that "new account" and start the registration anew - but unfortunately you will not be able to use the same userid that has used to create the "new account". It is the lousy Citi IT that has all sorts of quirks that you just need to learn and deal with them. |
Originally Posted by Happy
(Post 30597544)
Citi does not give instant card number.
Originally Posted by Happy
(Post 30597544)
Dont know what "new citi account" you have created - I suppose it is one of the screens ask if you want to get online access... Should not do that because it often creates complication when you actually receive the card, activated it, then you have trouble to "add" it to the "new account" you created.
Wait till you receive the physical card, call to activate it (it is automatic system, but sometimes if you activate it online, system would flag for security block without you even know it - happened on me when I returned to Citi after a long period. Call from the telephone number used on your application to activate the card seems to avoid this potential mess. Once the card is activated, see if you can link it to the "new account" you have created. If you encounter issue, abandon that "new account" and start the registration anew - but unfortunately you will not be able to use the same userid that has used to create the "new account". It is the lousy Citi IT that has all sorts of quirks that you just need to learn and deal with them. Anyway, that username/password is currently giving me a "unable to process your request at this time" message. I'll wait and see what happens when I get the physical card, I suppose. |
Originally Posted by tmiw
(Post 30597752)
Per DoC, it's a possibility for the AA cards. That said, I have no idea what criteria's used to trigger it, assuming it's still possible. And it's not the end of the world to have to wait, either, though it would have been nice to be able to add it to my mobile wallet and begin working towards minimum spend right away.
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To update, the website login finally worked without errors...but it's asking me for information from the back of the card that I haven't received yet. Seems like there's a chance that I won't need to re-create the account when I finally activate the card. ^
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Originally Posted by tmiw
(Post 30597752)
Per DoC, it's a possibility for the AA cards. That said, I have no idea what criteria's used to trigger it, assuming it's still possible. And it's not the end of the world to have to wait, either, though it would have been nice to be able to add it to my mobile wallet and begin working towards minimum spend right away.
December 18,2017: June 27, 2018: Report a DP: Asked and get a Temporary Credit Card Information for newly approved Citi AAdvantage Select Platinum Credit Card through a phone call. The representative said the number will expire after once use and can only be used towards airline ticket purchase. Would confirm if its true later. Personally, I have never heard of anyone getting a virtual account before on a Citi AAdvantage Platinum card. |
This is only tangentially related to this thread but has anyone had success unlinking all these closed accounts from your login? It always errors out online, but I'm wondering if calling in proved successful. Don't really want to waste 20 min on the phone if its hopeless.
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Originally Posted by billybobson1402
(Post 30605472)
This is only tangentially related to this thread but has anyone had success unlinking all these closed accounts from your login? It always errors out online, but I'm wondering if calling in proved successful. Don't really want to waste 20 min on the phone if its hopeless.
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Originally Posted by LWT3
(Post 30605635)
I generally don't have a problem unlinking closed accounts online. Occasionally, yes, but usually it works.
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Originally Posted by billybobson1402
(Post 30606032)
Hmm, must be some Citi IT glitch on my end from the citigold fiasco years ago.
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Originally Posted by billybobson1402
(Post 30605472)
This is only tangentially related to this thread but has anyone had success unlinking all these closed accounts from your login? It always errors out online, but I'm wondering if calling in proved successful. Don't really want to waste 20 min on the phone if its hopeless.
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How long does it take to actually get one of these cards in your hands? I applied and was instantly approved on 12/25. I understand that the holidays can make things slow, but... I got the approval letter (with the cash advance pin) on Dec 31. Still no card...
Luckily AA views me as a cardholder so I was able to book award travel and get my 10k mile rebate on 12/30. |
Originally Posted by lancaster
(Post 30606792)
To unlink successfully, you have to make sure that your closed account is not the primary account. And calling in to IT would be a waste of time since they would just issue a trouble shooting ticket that goes no where.
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