That makes sense. I've only had this card in my possession for a few days (applied and approved 2 weeks ago)

I guess my concern is that if the bonus miles post they may be unable to modify it or something. I really have no idea what's going on on their end. I sent an SM, and got a pop-up saying that they would reply within 4 hrs. That was late Friday night. I'm not sure if they work weekends though. If I don't hear anything by Monday I'll try chat.

When you request a match Citi does not modify your offer. They add the extra points separately, as a courtesy.

Correct. The terms mean only that you cannot apply an advertised bonus to a card account that is already open, you must apply for a new account.

No response to secure message asking for match. I tried chat and was asked to contact the "rewards management team" to determine eligibility for match.

If you can post the exact text of your request others may be able to tell you if you used a term that might trigger this response.

In chat, I wrote My SM was identical, except the word "recently" is replaced with "just"

These days there is rarely any response to secure messages, except you may get a letter by mail. (A few people get e-mail replies.) Actions like CL adjustment or account closure can be seen on your account page as soon as they happen, but you may have to wait to see if they have put the "match" through.

Also, it is not wise to ask to be matched to an offer, since it can sometimes be misinterpreted as a request to change the applicable offer post facto (not possible). Instead claim that the mythical offer exists, and ask if they will give you the difference of xxx miles 'as a courtesy'.

Oh I see. Thank you!

I figure, no harm, no foul on the chat. I just won't call. I'll wait a week to see if I get anything in the mail, and, if not, I'll try again with the "courtesy" language.

Did you call and did they match you?

I'm not going to call. I think it's the wrong department, as someone here suggested. I'm going to request again using the "as a courtesy" language that was recommended here.

I received my card today and asked via SM for a match to 75K (originally signed up for the 60K/$4K offer). We'll see how that goes.

Also, as expected, I get a "added features couldn't be set up" error attempting to add it to Google Pay (weirdly, after the Citi T&C came up and were approved). Samsung Pay via my Gear S3, however, did add it after calling into Citi, which is weird since I thought I remembered seeing something on their site claiming that Samsung Pay wasn't supported either.

Need 65k; Churning
 

Signed up for Citi Biz and got approved.
I need at least Need 65k for an economy award redemption

I read the thread about applying for Citi again in about 9 days. Current promo seems only 40k - any tips in Churning?
Also, can the points be transferred between family members?
They do not partner with AMEX MR correct?
Is there any matching offers?

You might want to look at the wiki and posts in this thread:
https://www.flyertalk.com/forum/citi...-business.html

I see a 75k biz card offer - mine is 70k - when and how can I ask for a match?

Ask in that thread or review some of the posts there. Also read # 20 in the wiki.

A question that will be much better answered over on the Citi forum.