Jmill79

Got my replacement with the new design. Called yesterday received today! New design is pretty much perfect but this cards material really needs to be beefed up considerably.

kmw45

Yeah, just got my new card. The quality of the material and build has decreased unfortunately.

It's a bit disappointing but I think it's worth the trade off with having to explain how to use the card every time i hand it off to someone.

Also, 2-day delivery via fedex makes it easy to replace the card if it gets too beat up and hopefully by then they would have improved the quality.

bbmatt

i actually liked the translucent arch! it was cool! Gonna try to keep my current card as long as I can (before I lose it)

missamo80

Got my card today, the new design. This is my first Citi Prestige card. Wow, what an expensive piece of cheap plastic! Shame really, compared to the CSP I'm so used to whipping out.

Oh well. Bring on the TY points and lounge access!

Neil

Sintaku

I now just swipe the card for the people at the fast food joints. Showing them the strip doesn't work.

I don't have the new 'design'.

trapped

Update: Card Came, I have to say I like the color of the card more than the previous version. I also really like how the center circle has some "depth" to it. I'm sad to see the blue umbrella is no longer translucent, but oh well.

As for the quality of the card, my oh my its flimsy. The card I received is slightly curved and appears to have gotten a little bent in-transit. I do not understand why the name is on both sides, but other than that I'm glad I don't have to have awkward small talk about why my card doesn't "work" every time I swipe it.

Obi917

Followed Flyertalk called in for a new card they sent me the old card and with no chip

Sintaku

I'm just going to use Samsung Pay.

cubs105

Got my new card yesterday as well. I hate how flimsy it is

pritomd

I now see the new designs on the website on my account summary, although when I click into my Prestige, it still shows a picture of the Premier even if my Prestige is selected.

mhdena

We both must have reached the same person, happened to me too.

The next one is supposed to come today

mhdena

Today's is like Saturdays still the old style with no Chip in front.

mia

No chip, or with the chip on the "back"?

mhdena

My 2 don't have a chip front or back. Rainbow stripe with raised numbers

jalm1

I haven't tried getting a new card in the last week, but ~two months ago i tried getting the new design on my premier (I sill have the rainbow with raised numbers). I received 3 replacement cards and all had the old design. When ordering the last time i had a rep who seemed knowledgeable (or at least talked a good game) who said (after some digging) that there were effectively two different paths for the premier card stock. If you had applied for the new card design you were in that channel and if you had the older raised number card you were in another and they would keep issuing replacement cards on the old stock until it was depleted.

Who knows how accurate that statement was, but after three tries i still ended up with the raised number design. I don't know if that has any impact on getting the new chip on the front card design or not, but your experience seems to indicate it has not changed the process for legacy card holders.