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Citi ThankYou Points (TYPs): airline and hotel transfer partners

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Old Aug 5, 2014, 12:17 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: mia
Q. Can I transfer Thank You points to airline programs?

A. Yes, but only from a TYP account tied to one of the following premium (fee-based) Citi cards:
  • Premier
  • Prestige
  • Chairman

Exception: Citi Preferred or Rewards+ cardholders can transfer to JetBlue at a less favorable rate (1000:500). They cannot transfer to other airline or hotel programs except as explained in the next paragraph .

Points earned through other cards -- such as the Citi Preferred or Rewards+ -- are eligible for transfer to airline programs, provided you also hold one of the premium cards listed above.

ThankYou Points earned through banking and customer service adjustments are called Taxable Points. Citi reports them as taxable when they are redeemed, not when they are earned. Citi does not allow Taxable Points to be Shared or Transferred, because they cannot determine a monetary value for those redemptions. However, the IT implementation of this policy may be imperfect. In 2015 one member was able to Transfer points earned through banking shortly after combining two ThankYou Rewards accounts. See posts 207-210, but no one has replicated this success.

Q. Which airline programs can I transfer TYP into?

A. TYP may be transferred 1:1 to these airline programs:

OneWorld
  • Cathay Pacific Asia Miles (CX)
  • Malaysia Airlines Enrich (MH)
  • Qantas Frequent Flyer (QF)
  • Qatar Airways Privilege Club (QR)

SkyTeam
  • Aeromexico Club Premier
  • Flying Blue: Air France (AF), KLM (KL) and others
  • Garuda Indonesia GarudaMiles (GA)
  • Virgin Atlantic (VS)

Star Alliance
  • Avianca LifeMiles (AV)
  • EVA Air Infinity MileageLands (BR)
  • Singapore Airlines KrisFlyer (SQ)
  • Thai Airways Royal Orchid Plus (TG)
  • Turkish Airlines (TK)

Independent
  • Etihad Guest (EY)
  • Emirates Skywards (EK)
  • Jet Airways (9W)
  • jetBlue (B6) (TYP 1000 = 800 B6)


and to these hotel programs:
  • ALL - Accor Live Limitless ( TYP 1000 = 500 ALL)
  • Choice Privileges (TYP 1000 = 2000 Choice)
  • Leading Hotels of the World Leaders Club (TYP 1000 = 200 LC)
  • Wyndham Rewards


and to this retail program:
  • Shop Your Way (Sears) (at ratio 1 TYP: 12 SYW)


Q: After I transfer, when will my miles expire at that airline/hotel program? Is there anything I can do to avoid expiration there?

The Miles/Points that Do and Don't Expire wiki now lists all of the above Citi TYP airline/hotel transfer partners and their respective expiration policies.

Q. Are transfers instant?

A. Not necessarily. Although Citi's FAQ states that it may take up to fourteen days for the ThankYou Points to post to your participating travel loyalty program member account, anecdotal evidence suggests that many transfer times will be much shorter. A summary:

Q. Can I transfer to another person's airline or hotel program account?

A. Per the Citi FAQ,
No. The first and last names on both the ThankYou Member Account and the participating travel loyalty program member's account must match in order to transfer points using the Points Transfer feature.
We do not have many reports describing how strictly this rule is applied/enforced, nor any reports on workarounds. One FTer, in his first post ever, claimed success in transfering TYP to another person's Etihad (EY) account.

Keep in mind that TYP may be freely Shared with another TYP member's account (with the points expiring 90 days after transfer). If the recipient member has a transfer-eligible card (as described above), s/he can Transfer points to airline or hotel partners.










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Citi ThankYou Points (TYPs): airline and hotel transfer partners

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Old Jul 26, 2015, 4:42 am
  #256  
mia
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Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
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Originally Posted by DaveInLA
... points transferred from one person's credit card account transferred to another person's credit card account are eligible for transfer to airlines.
Citi calls this process Sharing, and Shared points can be Transferred to an airline program or to Hilton, but bear in mind that Shared points expire in 90 days. Best to Share and then immediately Transfer.
mia is offline  
Old Jul 29, 2015, 4:55 pm
  #257  
 
Join Date: Aug 2013
Posts: 240
I talked to a citi rep today and they said that to do transfers the TY account has to have a "premium" card linked to that TY account. Further, if you ever cancel one of the cards in the account, those points go to the "top," for those points to be redeemed first.
Silverthunder is offline  
Old Jul 29, 2015, 6:24 pm
  #258  
 
Join Date: Sep 2012
Posts: 4,431
Originally Posted by geclub1
My ability of transfer banking points to SQ continues.
Everything I've read says this shouldn't happen... is your case unique, or is this a known loophole?
DaveInLA is offline  
Old Jul 29, 2015, 7:16 pm
  #259  
 
Join Date: Feb 2003
Location: On strike
Posts: 8,135
Originally Posted by Silverthunder
I talked to a citi rep today and they said that to do transfers the TY account has to have a "premium" card linked to that TY account. Further, if you ever cancel one of the cards in the account, those points go to the "top," for those points to be redeemed first.
This is not exactly news. See the wiki at the top of this page and the wiki at http://www.flyertalk.com/forum/citi-...derations.html
beltway is offline  
Old Aug 3, 2015, 5:45 pm
  #260  
 
Join Date: Jul 2014
Location: Western US
Programs: Costco Executive Member, Amazon Optimus Prime
Posts: 1,251
Originally Posted by DaveInLA
Everything I've read says this shouldn't happen... is your case unique, or is this a known loophole?
I suspect (assuming OP is correct in what they are describing) that something got screwed up in the back end of the TYP system. We had a strange problem too where a deceased family members TYP account had a different address than what every other Citi account they had. And that was screwing up a final redemption (which was amazingly permitted). It took a while to get that fixed, and there was clearly something strange going on in TYP data architecture world.

So yeah if Citi is screwed up - I can believe it!
akr1970akr is offline  
Old Aug 5, 2015, 9:58 pm
  #261  
 
Join Date: Apr 2010
Location: SFO
Programs: OZ *G; HH Diamond;
Posts: 1,644
Originally Posted by DaveInLA
Everything I've read says this shouldn't happen... is your case unique, or is this a known loophole?

If you search around, you will see that I am not the only one who are able to transfer the banking points out. In any case, for Citi, YMMV, as always.
geclub1 is offline  
Old Aug 7, 2015, 7:36 am
  #262  
 
Join Date: Dec 2011
Posts: 87
Originally Posted by mediator
I can add a time point for SQ:
Placed transfer order on thankyou.com on Sept.3
Received miles in my Krisflyer account on Sept.5
Requested TYP transfer 8/3, miles posted to KrisFlyer 8/5.
(Membership Rewards transfer was 1 day faster)
himomer is offline  
Old Aug 14, 2015, 8:34 am
  #263  
mia
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Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,958
Moderator action

Posts discussing transfer time to Virgin Atlantic have been moved to this thread:

http://www.flyertalk.com/forum/citi-...8-23-15-a.html


Post discussing success or problems transferring to Eithad have been moved:

http://www.flyertalk.com/forum/citi-...yp-etihad.html
mia is offline  
Old Aug 14, 2015, 7:16 pm
  #264  
 
Join Date: Apr 2014
Posts: 1,774
is it possible that i transfer points to my son's or daughter's frequent flyer program accounts by adding them as additional authorized users?
uclacolumbiaunc is offline  
Old Aug 15, 2015, 3:55 pm
  #265  
mia
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Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,958
As noted in the Wilkipost, points can only be transferred to the primary cardholder's airline or hotel accounts. However, if your relative were to open her own Citi Premier or Prestige account you could Share points from your TY account to her TY account, and then she could transfer those points to her own airline or hotel account.

We also have one report of someone transferring by telephone to another person's airline account. There isn't any provision for this in the rule, but you could try.
mia is offline  
Old Sep 10, 2015, 12:23 pm
  #266  
 
Join Date: Mar 2005
Posts: 57
Flying Blue Transfer

Hadn't read this thread before and transferred 45K points to AF - I did not know I needed to add the two 00's before the account number - The points are now out of my Thank you account and not in my AF account - Anyone have this happen/know how to get this resolved???
jeremybe is offline  
Old Sep 10, 2015, 7:02 pm
  #267  
 
Join Date: May 2015
Location: LAX, BUR
Programs: AS,AA,JB, HH Gold, Starriott Titanium Elite, Hyatt Explorist, Global Entry
Posts: 1,933
There should be an 800# on the back of your card.
mhdena is offline  
Old Sep 10, 2015, 8:05 pm
  #268  
 
Join Date: Feb 2011
Posts: 208
Originally Posted by jeremybe
Hadn't read this thread before and transferred 45K points to AF - I did not know I needed to add the two 00's before the account number - The points are now out of my Thank you account and not in my AF account - Anyone have this happen/know how to get this resolved???
I believe they fixed this already, there's no longer a need for the prepending 00s... Let me know in a week if I'm right!
Simpleton is offline  
Old Sep 13, 2015, 4:12 pm
  #269  
 
Join Date: May 2010
Posts: 724
Anyone know if your existing hotel reservations booked with Citi thankyou points are still good if you cancel your Citi Premier card before your stay?
longleaf is offline  
Old Sep 14, 2015, 11:04 pm
  #270  
 
Join Date: Aug 2012
Location: LAX,BUD
Programs: AA EXP,SPG G
Posts: 249
Originally Posted by longleaf
Anyone know if your existing hotel reservations booked with Citi thankyou points are still good if you cancel your Citi Premier card before your stay?
Of course...
olgsr is offline  


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