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Citi ThankYou Points (TYPs): airline and hotel transfer partners

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Old Aug 5, 2014, 12:17 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: mia
Q. Can I transfer Thank You points to airline programs?

A. Yes, but only from a TYP account tied to one of the following premium (fee-based) Citi cards:
  • Premier
  • Prestige
  • Chairman

Exception: Citi Preferred or Rewards+ cardholders can transfer to JetBlue at a less favorable rate (1000:500). They cannot transfer to other airline or hotel programs except as explained in the next paragraph .

Points earned through other cards -- such as the Citi Preferred or Rewards+ -- are eligible for transfer to airline programs, provided you also hold one of the premium cards listed above.

ThankYou Points earned through banking and customer service adjustments are called Taxable Points. Citi reports them as taxable when they are redeemed, not when they are earned. Citi does not allow Taxable Points to be Shared or Transferred, because they cannot determine a monetary value for those redemptions. However, the IT implementation of this policy may be imperfect. In 2015 one member was able to Transfer points earned through banking shortly after combining two ThankYou Rewards accounts. See posts 207-210, but no one has replicated this success.

Q. Which airline programs can I transfer TYP into?

A. TYP may be transferred 1:1 to these airline programs:

OneWorld
  • Cathay Pacific Asia Miles (CX)
  • Malaysia Airlines Enrich (MH)
  • Qantas Frequent Flyer (QF)
  • Qatar Airways Privilege Club (QR)

SkyTeam
  • Aeromexico Club Premier
  • Flying Blue: Air France (AF), KLM (KL) and others
  • Garuda Indonesia GarudaMiles (GA)
  • Virgin Atlantic (VS)

Star Alliance
  • Avianca LifeMiles (AV)
  • EVA Air Infinity MileageLands (BR)
  • Singapore Airlines KrisFlyer (SQ)
  • Thai Airways Royal Orchid Plus (TG)
  • Turkish Airlines (TK)

Independent
  • Etihad Guest (EY)
  • Emirates Skywards (EK)
  • Jet Airways (9W)
  • jetBlue (B6) (TYP 1000 = 800 B6)


and to these hotel programs:
  • ALL - Accor Live Limitless ( TYP 1000 = 500 ALL)
  • Choice Privileges (TYP 1000 = 2000 Choice)
  • Leading Hotels of the World Leaders Club (TYP 1000 = 200 LC)
  • Wyndham Rewards


and to this retail program:
  • Shop Your Way (Sears) (at ratio 1 TYP: 12 SYW)


Q: After I transfer, when will my miles expire at that airline/hotel program? Is there anything I can do to avoid expiration there?

The Miles/Points that Do and Don't Expire wiki now lists all of the above Citi TYP airline/hotel transfer partners and their respective expiration policies.

Q. Are transfers instant?

A. Not necessarily. Although Citi's FAQ states that it may take up to fourteen days for the ThankYou Points to post to your participating travel loyalty program member account, anecdotal evidence suggests that many transfer times will be much shorter. A summary:

Q. Can I transfer to another person's airline or hotel program account?

A. Per the Citi FAQ,
No. The first and last names on both the ThankYou Member Account and the participating travel loyalty program member's account must match in order to transfer points using the Points Transfer feature.
We do not have many reports describing how strictly this rule is applied/enforced, nor any reports on workarounds. One FTer, in his first post ever, claimed success in transfering TYP to another person's Etihad (EY) account.

Keep in mind that TYP may be freely Shared with another TYP member's account (with the points expiring 90 days after transfer). If the recipient member has a transfer-eligible card (as described above), s/he can Transfer points to airline or hotel partners.










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Citi ThankYou Points (TYPs): airline and hotel transfer partners

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Old Apr 20, 2015, 8:29 am
  #196  
 
Join Date: Jul 2011
Posts: 1,114
Originally Posted by BigRedBears
Does one still need to put "00" before FlyingBlue number?
Made a transfer on Saturday to AirFrance. Leading "00" were NOT necessary.
Transfer took less than 24 hours.
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Old Apr 22, 2015, 11:07 am
  #197  
 
Join Date: Sep 2012
Location: Florida
Posts: 448
Originally Posted by mia
Not at all. Points earned by opening new credit card accounts, and by using credit cards to make purchases, are transferable. Those are the main activities discussed in this forum.
About 7 days ago I joined my Citi ThankYou Preferred TYPs to my TYPs derived from my checking account. I initially got the CitiGold checking account about 1.5yrs ago with 40k TYPs. All of those bonus pts were used up already. The remaining ~5k TYPs were earned from checking account activity (bill pay/DD etc). When I joined my TYPreferred TYPs with my left-over Citigold TYPs, the CSR at Citi told me specifically that ALL of my TYPs are now considered the same and should be able to be used for any redemption that normal TYPreffered TYPs can be used on (GCs, etc...NOT travel partners).

In the past 2 weeks or so we've had one person change the Wiki stating that ALL TYPs can now be transferred (even from banking), and Mia has said that only NON-TAXABLE TYPs (i.e. only credit card TYPs) can be transferred.

Any further thoughts/updates? Any confirmation/rebuttal from Citi?
Thanks!
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Old Apr 22, 2015, 11:09 am
  #198  
mia
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Originally Posted by MilesGator
Mia has said that only NON-TAXABLE TYPs (i.e. only credit card TYPs) can be transferred.

Any further thoughts/updates? Any confirmation/rebuttal from Citi?
Thanks!
I have posted what appears on Citi's website. I have no points which cannot be transferred, because I have no banking relationship with Citi.
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Old Apr 22, 2015, 11:43 am
  #199  
 
Join Date: Apr 2005
Location: NYC
Posts: 1,756
I just checked. Only TYPs associated with CC are transferable. TYPs from the banking side still cannot be transferred.
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Old Apr 22, 2015, 12:28 pm
  #200  
 
Join Date: Sep 2012
Location: Florida
Posts: 448
To add to the confusion (at least my own), I just read a comment on a Doctor of Credit post that said that the TYP redemption for travel on AA (1.6cpp) with the Prestige card also applies to TYPs earned from banking. And I would then assume that with the Premier card (1.25cpp on airfare), my banking TYPs would also get this increased redemption value.

Does this sound right? i.e. banking TYPs can be used at a value of 1.25 (Premier) or 1.33/1.6 (Prestige) for airfare, but banking TYPs can NOT be transferred to partners.
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Old Apr 22, 2015, 12:39 pm
  #201  
mia
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Citi Prestige offer says:

Fly More with Fewer ThankYou® Points
Your points are worth more when redeemed for American Airlines or US Airways® flights than when redeemed for non-air travel booked through the Citi ThankYou® Travel Center.
For example, 50,000 ThankYou Points can be redeemed for a $500 hotel stay, an $800 flight on American Airlines or US Airways® (60% more value), or a $665 flight on any other airline (33% more value).
Citi Premier offer says:

Earn 50,000 ThankYou Points and redeem them for valuable rewards:

$625 for airfare, hotels, cruises and car rentals when redeemed through the ThankYou Travel Center. That's 25% more value as compared to gift cards.

$500 in gift cards from a wide range of merchants
There is nothing which leads me to believe that Premier cardholders receive the $0.0133 or $0.016 rates unless they also have a Prestige card.
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Old Apr 22, 2015, 2:53 pm
  #202  
 
Join Date: Jan 2013
Location: SEATAC
Programs: AS MVP Gold
Posts: 186
Originally Posted by MilesGator
To add to the confusion (at least my own), I just read a comment on a Doctor of Credit post that said that the TYP redemption for travel on AA (1.6cpp) with the Prestige card also applies to TYPs earned from banking. And I would then assume that with the Premier card (1.25cpp on airfare), my banking TYPs would also get this increased redemption value.

Does this sound right? i.e. banking TYPs can be used at a value of 1.25 (Premier) or 1.33/1.6 (Prestige) for airfare, but banking TYPs can NOT be transferred to partners.
This is correct, for me bank points were used first by default (I had to call and talk to a lot of people to figure this out to avoid a 1099), but they were at the higher value rate thanks to my prestige. My bank points are not available for transfer to partners.
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Old Apr 23, 2015, 2:39 pm
  #203  
 
Join Date: Sep 2012
Location: Florida
Posts: 448
Originally Posted by mightyducksman
This is correct, for me bank points were used first by default (I had to call and talk to a lot of people to figure this out to avoid a 1099), but they were at the higher value rate thanks to my prestige. My bank points are not available for transfer to partners.
Great, thanks for the data point
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Old Apr 23, 2015, 4:11 pm
  #204  
mia
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Discussion of transferring points to another person's ThankYou Rewards account has been exported to a new thread:

http://www.flyertalk.com/forum/citi-...p-account.html
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Old Apr 23, 2015, 9:00 pm
  #205  
 
Join Date: Aug 2012
Programs: HH Diamond, Hyatt Globalist, Marriott Gold, Club Carlson Gold, National EE, *G
Posts: 470
I'm also confused, as the WIKI states that effective April 9, 2015, TY points earned through banking can now be transferred out (banking is a very broad term, but the sentence implies, somewhat, that it is referring to TY points earned through checking, etc.) Who placed this comment into the WIKI and what are the circumstances that led to this conclusion?

Here's the pertinent WIKI comment: (The first sentence is crossed out in the WIKI)

"However, points earned from banking may not be transferred.
This appears no longer true as of 4/9/2015."
PointsNmiles is offline  
Old Apr 23, 2015, 9:59 pm
  #206  
 
Join Date: Apr 2010
Location: SFO
Programs: OZ *G; HH Diamond;
Posts: 1,644
Originally Posted by PointsNmiles
I'm also confused, as the WIKI states that effective April 9, 2015, TY points earned through banking can now be transferred out (banking is a very broad term, but the sentence implies, somewhat, that it is referring to TY points earned through checking, etc.) Who placed this comment into the WIKI and what are the circumstances that led to this conclusion?

Here's the pertinent WIKI comment: (The first sentence is crossed out in the WIKI)

"However, points earned from banking may not be transferred.
This appears no longer true as of 4/9/2015."
I did, after successfully transferred checking account TY points to a frequent flyer account.
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Old Apr 23, 2015, 10:29 pm
  #207  
 
Join Date: Aug 2012
Programs: HH Diamond, Hyatt Globalist, Marriott Gold, Club Carlson Gold, National EE, *G
Posts: 470
Originally Posted by geclub1
I did, after successfully transferred checking account TY points to a frequent flyer account.
Excellent - so on April 9, 2015, you were able to do this, but before this date, you were not? Did you combine your accounts (your checking TY account and your premium Citi account?) How were you able to move the TY points out to an airline? Mind letting us know which airline? Mind letting us know which premium Citi card you have? We need to try to put the parameters together to understand how/why you were able to do this when the website says it can't be done. Is there anything else you can add to help us understand how to successfully move these previously orphaned points?

Thanks
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Old Apr 24, 2015, 2:51 am
  #208  
 
Join Date: Apr 2010
Location: SFO
Programs: OZ *G; HH Diamond;
Posts: 1,644
Originally Posted by PointsNmiles
Originally Posted by geclub1
I did, after successfully transferred checking account TY points to a frequent flyer account.
Excellent - so on April 9, 2015, you were able to do this, but before this date, you were not? Did you combine your accounts (your checking TY account and your premium Citi account?) How were you able to move the TY points out to an airline? Mind letting us know which airline? Mind letting us know which premium Citi card you have? We need to try to put the parameters together to understand how/why you were able to do this when the website says it can't be done. Is there anything else you can add to help us understand how to successfully move these previously orphaned points?

Thanks

Existing TY Premier card account for several years. Opened a Citi Gold checking in Feb. Called TY to combine TY accounts together late March. On 4/9, I was able to transfer to SQ the points earned from the checking account. Miles in Sq account on the 2nd business day.
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Old Apr 24, 2015, 5:41 am
  #209  
 
Join Date: Apr 2005
Location: NYC
Posts: 1,756
That's great. For me unfortunately I still have 55K banking points in my TYPs that could not be transferred out.
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Old Apr 24, 2015, 7:36 am
  #210  
mia
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Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,958
I have edited the Wikipost to reflect the possibility that geclub1's experience was an exception, because the published rule has not changed. I speculate that when the two ThankYou Rewards accounts were merged the points which had been earned through banking were miscoded. We would need more examples to know if this is loophole which can be exploited, or a manual error.
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