Sep 2, 2017, 7:31 pm
Last edit by: kerrigjl
In 2017, at the first renewal of the 2016 Chase Sapphire Reserve card,* no retention offers have been forthcoming. It appears that Chase is not offering retention bonuses on this card at this time, and will cancel the card at the cardholders request without further ado.
*A retention offer has been reported (though it's minimal): https://www.flyertalk.com/forum/28917524-post376.html
Posts 333 and 327 discuss a fee credit issued by Chase when cancelling the card. These have been called both "Annual Fee Refund" and "Membership Fee Credit."
This thread discusses the timing of both cancelling and product changing (downgrading to Sapphire Preferred) in order to 1) Keep from paying the $450 annual fee, and 2) possibly get a 2018 $300 travel credit before cancelling.
The rules changed for the travel credit on cards issued in May 2017, making the travel credit a calendar year issuance rather than a Dec statement to Dec Statement issuance.
The nuances discussed within this thread include changing your billing date, fees posting on the 1st of the month, and the 30 day window to cancel/60 day window to product change.
09/03/17 - 72k spend, no offer.
09/03/17 - 30k spend, no offer.
09/04/17 - 25k spend, no offer.
09/05/17 - 10k spend, no offer.
09/06/17 - 24k spend, no offer.
09/06/17 - Maybe 4-5K spend. No offer, closed.
09/06/17 - Spend unspecified, no offer.
09/07/17 - 10k spend, no offer.
09/12/17 - 15k annual spend, no offer, downgraded to Chase Freedom to preserve cl
09/18/17 - No offer.
09/22/17 - 25k spend, no offer.
09/29/17 - 17k spend, no offer.
10/02/17 - 64k spend, no offer.
10/10/17 - 16.5k, 2,500 point offer, declined.
10/13/17 - 165k, no offer.
10/13/17- No offer. ~$25k
10/21/17 - No offer, maybe $10k spend, transferred CL, cancelled.
03/02/18 - No offer, ~$13.5k spend
*A retention offer has been reported (though it's minimal): https://www.flyertalk.com/forum/28917524-post376.html
Posts 333 and 327 discuss a fee credit issued by Chase when cancelling the card. These have been called both "Annual Fee Refund" and "Membership Fee Credit."
This thread discusses the timing of both cancelling and product changing (downgrading to Sapphire Preferred) in order to 1) Keep from paying the $450 annual fee, and 2) possibly get a 2018 $300 travel credit before cancelling.
The rules changed for the travel credit on cards issued in May 2017, making the travel credit a calendar year issuance rather than a Dec statement to Dec Statement issuance.
The nuances discussed within this thread include changing your billing date, fees posting on the 1st of the month, and the 30 day window to cancel/60 day window to product change.
09/03/17 - 72k spend, no offer.
09/03/17 - 30k spend, no offer.
09/04/17 - 25k spend, no offer.
09/05/17 - 10k spend, no offer.
09/06/17 - 24k spend, no offer.
09/06/17 - Maybe 4-5K spend. No offer, closed.
09/06/17 - Spend unspecified, no offer.
09/07/17 - 10k spend, no offer.
09/12/17 - 15k annual spend, no offer, downgraded to Chase Freedom to preserve cl
09/18/17 - No offer.
09/22/17 - 25k spend, no offer.
09/29/17 - 17k spend, no offer.
10/02/17 - 64k spend, no offer.
10/10/17 - 16.5k, 2,500 point offer, declined.
10/13/17 - 165k, no offer.
10/13/17- No offer. ~$25k
10/21/17 - No offer, maybe $10k spend, transferred CL, cancelled.
03/02/18 - No offer, ~$13.5k spend
Chase Sapphire Reserve: Renewal & Retention
Sep 23, 2017, 7:34 am
#271
Original Poster
Join Date: Jul 2016
Posts: 495
Chase restricts you to just one Sapphire family card (you can only have Chase Sapphire OR Chase Sapphire Preferred OR Chase Sapphire Reserve)
Sep 23, 2017, 2:55 pm
#272
Join Date: Sep 2011
Posts: 1,857
Data points suggest you can be approved for both CSP and CSR if you apply for them on the same day. Anyway, my response was to a comment about applying for SW cards--not Sapphire--so the point is moot.
Sep 23, 2017, 6:09 pm
#273
Join Date: Jun 2011
Location: I 35 south bound, finally stopped
Programs: LT Plt, 4mm, *A GLD, burned out medical provider, executing our estate plan
Posts: 1,665
361,038 points*
YOUR POINTS ARE WORTH 5,415.57 toward travel including airfare, hotels and more at chase.com/ultimaterewards
YOU SAVED $600.00 with travel credits †
YOU AVOIDED 179.07 in foreign transaction fees ‡
I have used all my points. All to reduce cost of J international flights.
First flight booked with UR points on Tuesday to MAD.
Sep 23, 2017, 7:44 pm
#274
Join Date: Nov 2015
Location: St. Louis, MO
Programs: Southwest Companion Pass
Posts: 790
Ok I am that person.
361,038 points*
YOUR POINTS ARE WORTH 5,415.57 toward travel including airfare, hotels and more at chase.com/ultimaterewards
YOU SAVED $600.00 with travel credits †
YOU AVOIDED 179.07 in foreign transaction fees ‡
I have used all my points. All to reduce cost of J international flights.
First flight booked with UR points on Tuesday to MAD.
361,038 points*
YOUR POINTS ARE WORTH 5,415.57 toward travel including airfare, hotels and more at chase.com/ultimaterewards
YOU SAVED $600.00 with travel credits †
YOU AVOIDED 179.07 in foreign transaction fees ‡
I have used all my points. All to reduce cost of J international flights.
First flight booked with UR points on Tuesday to MAD.
Sep 23, 2017, 8:05 pm
#275
Join Date: Sep 2012
Posts: 4,431
I know there's no hard number, but I suspect that there's a "soft" limit for each individual, based on total CL, income, score, maybe some other factors. The most I've heard of is 7 or 8 personal cards.
Sep 23, 2017, 10:27 pm
#276
Join Date: Sep 2011
Programs: Virgin Atlantic Silver, IHG Diamond, Bonvoy Gold, Hilton Diamond, AA Platinum Pro
Posts: 1,386
Ok I am that person.
361,038 points*
YOUR POINTS ARE WORTH 5,415.57 toward travel including airfare, hotels and more at chase.com/ultimaterewards
YOU SAVED $600.00 with travel credits †
YOU AVOIDED 179.07 in foreign transaction fees ‡
I have used all my points. All to reduce cost of J international flights.
First flight booked with UR points on Tuesday to MAD.
361,038 points*
YOUR POINTS ARE WORTH 5,415.57 toward travel including airfare, hotels and more at chase.com/ultimaterewards
YOU SAVED $600.00 with travel credits †
YOU AVOIDED 179.07 in foreign transaction fees ‡
I have used all my points. All to reduce cost of J international flights.
First flight booked with UR points on Tuesday to MAD.
Sep 24, 2017, 9:01 am
#277
Join Date: Sep 2005
Location: JZRO
Posts: 9,169
Everything is negotiable. Ignore the naysayers. Give it your best shot(s). Let the community know how it goes. We're all counting on you.
RNE, will throw down the gauntlet when my annual fee hits, October 1.
RNE, will throw down the gauntlet when my annual fee hits, October 1.
Sep 24, 2017, 9:18 am
#278
Join Date: Apr 2017
Posts: 472
I have CSR, CSP, Freedom, Freedom unlimited and Business preferred.
Sep 24, 2017, 1:02 pm
#279
Join Date: Feb 2013
Programs: Hilton Plastic, Delta Silver Emeritus
Posts: 1,037
Personal: Ritz, Marriott, IHG, Hyatt, Freedom, Freedom Unlimited, CSP, Amazon
Business: Marriott, Ink Cash
I'll be losing United Silver soon and so my next in-branch approval might be used on a United card. Ritz may go depending on how many times I can use the $100 off air fare for 2 benefit this year.
Sep 25, 2017, 4:57 am
#280
Suspended
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,095
I'm betting that Chase has modeled how much breakage in Ultimate Rewards points they may generate from forcing people to either retain the Chase Sapphire Reserve card or risk losing the UR points collected. And so I don't expect that they will very generous at all with renewal/retention offers on the CSR for those CSR customers whose only UR-earning/retaining card is the CSR.
Sep 25, 2017, 5:44 pm
#281
Join Date: Jun 2011
Location: USA
Programs: UA Global Services, TSA Pre✓, Marriott Gold, Hilton Gold, IHG Platinum
Posts: 1,116
I think most people whose only UR earning card is the CSR will probably use the points if they are going to cancel it.
Sep 26, 2017, 8:08 am
#282
Suspended
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,095
Probably, but such (i.e. CSR-as-only-Sapphire-card) canceling customers in the aggregate will still be contributing to Chase getting some breakage benefits from this policy.
Sep 26, 2017, 12:59 pm
#283
FlyerTalk Evangelist
Join Date: Jul 2003
Location: Florida
Posts: 29,767
How? Because they did not utilize the 1 to 1.5 travel booking benefits? I imagine more than 50% of the CSR cardholders dont use this benefit or use it in full balance of their UR pts. This includes those who hold CSP and Ink Plus. By that definition Chase has been getting breakage from UR program all along, CSR not matters.
Sep 26, 2017, 1:12 pm
#284
Join Date: Aug 2005
Posts: 730
just wondering has anybody attempted to apply for the CSP while having the reserve? I know of their rule but would it hurt to try?
Sep 26, 2017, 1:26 pm
#285
Suspended
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,095