Last edit by: kerrigjl
In 2017, at the first renewal of the 2016 Chase Sapphire Reserve card,* no retention offers have been forthcoming. It appears that Chase is not offering retention bonuses on this card at this time, and will cancel the card at the cardholders request without further ado.
*A retention offer has been reported (though it's minimal): https://www.flyertalk.com/forum/28917524-post376.html
Posts 333 and 327 discuss a fee credit issued by Chase when cancelling the card. These have been called both "Annual Fee Refund" and "Membership Fee Credit."
This thread discusses the timing of both cancelling and product changing (downgrading to Sapphire Preferred) in order to 1) Keep from paying the $450 annual fee, and 2) possibly get a 2018 $300 travel credit before cancelling.
The rules changed for the travel credit on cards issued in May 2017, making the travel credit a calendar year issuance rather than a Dec statement to Dec Statement issuance.
The nuances discussed within this thread include changing your billing date, fees posting on the 1st of the month, and the 30 day window to cancel/60 day window to product change.
09/03/17 - 72k spend, no offer.
09/03/17 - 30k spend, no offer.
09/04/17 - 25k spend, no offer.
09/05/17 - 10k spend, no offer.
09/06/17 - 24k spend, no offer.
09/06/17 - Maybe 4-5K spend. No offer, closed.
09/06/17 - Spend unspecified, no offer.
09/07/17 - 10k spend, no offer.
09/12/17 - 15k annual spend, no offer, downgraded to Chase Freedom to preserve cl
09/18/17 - No offer.
09/22/17 - 25k spend, no offer.
09/29/17 - 17k spend, no offer.
10/02/17 - 64k spend, no offer.
10/10/17 - 16.5k, 2,500 point offer, declined.
10/13/17 - 165k, no offer.
10/13/17- No offer. ~$25k
10/21/17 - No offer, maybe $10k spend, transferred CL, cancelled.
03/02/18 - No offer, ~$13.5k spend
*A retention offer has been reported (though it's minimal): https://www.flyertalk.com/forum/28917524-post376.html
Posts 333 and 327 discuss a fee credit issued by Chase when cancelling the card. These have been called both "Annual Fee Refund" and "Membership Fee Credit."
This thread discusses the timing of both cancelling and product changing (downgrading to Sapphire Preferred) in order to 1) Keep from paying the $450 annual fee, and 2) possibly get a 2018 $300 travel credit before cancelling.
The rules changed for the travel credit on cards issued in May 2017, making the travel credit a calendar year issuance rather than a Dec statement to Dec Statement issuance.
The nuances discussed within this thread include changing your billing date, fees posting on the 1st of the month, and the 30 day window to cancel/60 day window to product change.
09/03/17 - 72k spend, no offer.
09/03/17 - 30k spend, no offer.
09/04/17 - 25k spend, no offer.
09/05/17 - 10k spend, no offer.
09/06/17 - 24k spend, no offer.
09/06/17 - Maybe 4-5K spend. No offer, closed.
09/06/17 - Spend unspecified, no offer.
09/07/17 - 10k spend, no offer.
09/12/17 - 15k annual spend, no offer, downgraded to Chase Freedom to preserve cl
09/18/17 - No offer.
09/22/17 - 25k spend, no offer.
09/29/17 - 17k spend, no offer.
10/02/17 - 64k spend, no offer.
10/10/17 - 16.5k, 2,500 point offer, declined.
10/13/17 - 165k, no offer.
10/13/17- No offer. ~$25k
10/21/17 - No offer, maybe $10k spend, transferred CL, cancelled.
03/02/18 - No offer, ~$13.5k spend
Chase Sapphire Reserve: Renewal & Retention
#242
Join Date: Nov 2007
Location: PHX
Posts: 4,787
In the end, for anyone who has $300 in expected travel expenses between mid-December and the next annual fee, the risk here is relatively modest -- it's capped at $150.
But it does seem worth mentioning the risk here -- you have to hope that current policies both with respect to product changes and with respect to pro-rated refunds for product changes survives until after the annual fee credit posts in December.
A less significant risk -- is that Chase will start to enforce the 1-2 month time provide the statement credit on travel expenses. It certainly wouldn't be unprecedented for them to do so in the industry. Amex recently greatly extended the time for points reimbursement on their too-good-to-be-sustained 2 cent per point Amex Business Plat redemptions. Again, this is not a huge issue, but at $37.50 each month one has to wait for the travel credit to post, it is not insignificant.
#243
Join Date: Sep 2014
Location: TPA/DFW/K15
Programs: AA EXP, Mar AMB, HH LT DIA
Posts: 1,653
For $75, it's hardly worth the effort. Every 5 years we will use this card to renew GE for one of the utes - so now it's a $55 card vs. AU. So far, PP has not been a benefit to her, but she does have some international trips on the horizon so that might change.
#244
Join Date: Nov 2010
Location: Traveling some where hopefully
Programs: AS, AA Gold, and Hilton
Posts: 1,954
Chase will also have weeded out all the churners with no bonus offers this year.
I also think that like her Bold card, next year there may be a retention bonus. She get's one every other year on her Ink Bold even though she only had ~$2500 spend last year.
#246
Join Date: Jul 2014
Posts: 22
Hi Everyone,
I just got charged annual fees on sep 1st.
Any chance i can take advantage of next years travel credit before i downgrade to chase freedom?
When would be the best time to downgrade, so that i can take advantage as well as save on the annual fees?
Thank you
Borg drone
I just got charged annual fees on sep 1st.
Any chance i can take advantage of next years travel credit before i downgrade to chase freedom?
When would be the best time to downgrade, so that i can take advantage as well as save on the annual fees?
Thank you
Borg drone
#247
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,959
Assuming you already used the 2017 credit, you will be eligible for the next credit after your December 2017 statement is generated.
Discussion here:
http://www.flyertalk.com/forum/chase...el-credit.html
Discussion here:
http://www.flyertalk.com/forum/chase...el-credit.html
#248
FlyerTalk Evangelist
Join Date: Jul 2003
Location: Florida
Posts: 29,767
I agree on the Hyatt proposal. Do check the Hyatt charts to see if the locations would work for you because its footprint is not large. The value is biggest at 8K especially airport / downtown properties, then 15K would be where the value proposition starts to decline.
For KE, isn't it charging YQ? Also KE is very restrictive on redeeming for passengers other than yourself. Basically you need to send in documents to prove the relationship defined in its "family tree" in order to be allowed to redeem for the family members. GF or BF is definitely out of luck here IIRC.
#249
FlyerTalk Evangelist
Join Date: Jul 2003
Location: Florida
Posts: 29,767
It also never ceases to amaze me how people are so joyful to get a tax refund check which is their OWN MONEY that are loaned to the government interest free... Some people KNOW that but they view it as a mechanism to FORCE them to save, else they would spend that money carelessly. I can see that part of human nature too, as long as they would not spend more than they have to incur debts and use the refund to pay it down, but with the refund as a forced saving.
#250
Join Date: May 2013
Location: Houston
Posts: 32
Called Chase regarding CSR annual fee.
She went through the benefits and quoted this article
https://thepointsguy.com/2017/09/fir...phire-reserve/
Of course no offer for me
She went through the benefits and quoted this article
https://thepointsguy.com/2017/09/fir...phire-reserve/
Of course no offer for me
#251
Join Date: Sep 2005
Location: JZRO
Posts: 9,169
RNE, noting in passing that an AU gets his/her own PP card.
#252
Original Poster
Join Date: Jul 2016
Posts: 495
2) Will Chase in future prevent the transfer of points from a Freedom card back to a Sapphire Reserve card (in which case you would lose the bonus 50%?)
#253
Join Date: Jan 2003
Posts: 3,786
This is why I am transferring my points from Freedom and FU cards to the CSR every month now. I used to do it only when I wanted to use the points.
#254
FlyerTalk Evangelist
Join Date: Jul 2003
Location: Florida
Posts: 29,767
I thought downgrading is not forbidden? Only applying a new Sapphire card is?
2) is always possible but that is assume the 1.5 travel redemption value is always there, AND you can use it effectively. And you would keep the CSR. If you do not keep the CSR, then this is a moot point even in theory.
It is YMMV but we have found the 1.5 travel redemption is only good in theory but a very hit and miss / frustrating / failure experiences in the few occasions I tried to take advantage of it. So to us, the UR pts literally only worth 0.01 guaranteed value as we always see it this way.
You can read my horror story posted in the Sticky on redeeming an accommodation as well as the latest one posted by someone suffered similar fate at Bahamas on last minute booking. (mine is not last minute but the experiences from years of travel tell me something is very fishy in that UR booking.)