Sep 2, 2017, 7:31 pm
Last edit by: kerrigjl
In 2017, at the first renewal of the 2016 Chase Sapphire Reserve card,* no retention offers have been forthcoming. It appears that Chase is not offering retention bonuses on this card at this time, and will cancel the card at the cardholders request without further ado.
*A retention offer has been reported (though it's minimal): https://www.flyertalk.com/forum/28917524-post376.html
Posts 333 and 327 discuss a fee credit issued by Chase when cancelling the card. These have been called both "Annual Fee Refund" and "Membership Fee Credit."
This thread discusses the timing of both cancelling and product changing (downgrading to Sapphire Preferred) in order to 1) Keep from paying the $450 annual fee, and 2) possibly get a 2018 $300 travel credit before cancelling.
The rules changed for the travel credit on cards issued in May 2017, making the travel credit a calendar year issuance rather than a Dec statement to Dec Statement issuance.
The nuances discussed within this thread include changing your billing date, fees posting on the 1st of the month, and the 30 day window to cancel/60 day window to product change.
09/03/17 - 72k spend, no offer.
09/03/17 - 30k spend, no offer.
09/04/17 - 25k spend, no offer.
09/05/17 - 10k spend, no offer.
09/06/17 - 24k spend, no offer.
09/06/17 - Maybe 4-5K spend. No offer, closed.
09/06/17 - Spend unspecified, no offer.
09/07/17 - 10k spend, no offer.
09/12/17 - 15k annual spend, no offer, downgraded to Chase Freedom to preserve cl
09/18/17 - No offer.
09/22/17 - 25k spend, no offer.
09/29/17 - 17k spend, no offer.
10/02/17 - 64k spend, no offer.
10/10/17 - 16.5k, 2,500 point offer, declined.
10/13/17 - 165k, no offer.
10/13/17- No offer. ~$25k
10/21/17 - No offer, maybe $10k spend, transferred CL, cancelled.
03/02/18 - No offer, ~$13.5k spend
*A retention offer has been reported (though it's minimal): https://www.flyertalk.com/forum/28917524-post376.html
Posts 333 and 327 discuss a fee credit issued by Chase when cancelling the card. These have been called both "Annual Fee Refund" and "Membership Fee Credit."
This thread discusses the timing of both cancelling and product changing (downgrading to Sapphire Preferred) in order to 1) Keep from paying the $450 annual fee, and 2) possibly get a 2018 $300 travel credit before cancelling.
The rules changed for the travel credit on cards issued in May 2017, making the travel credit a calendar year issuance rather than a Dec statement to Dec Statement issuance.
The nuances discussed within this thread include changing your billing date, fees posting on the 1st of the month, and the 30 day window to cancel/60 day window to product change.
09/03/17 - 72k spend, no offer.
09/03/17 - 30k spend, no offer.
09/04/17 - 25k spend, no offer.
09/05/17 - 10k spend, no offer.
09/06/17 - 24k spend, no offer.
09/06/17 - Maybe 4-5K spend. No offer, closed.
09/06/17 - Spend unspecified, no offer.
09/07/17 - 10k spend, no offer.
09/12/17 - 15k annual spend, no offer, downgraded to Chase Freedom to preserve cl
09/18/17 - No offer.
09/22/17 - 25k spend, no offer.
09/29/17 - 17k spend, no offer.
10/02/17 - 64k spend, no offer.
10/10/17 - 16.5k, 2,500 point offer, declined.
10/13/17 - 165k, no offer.
10/13/17- No offer. ~$25k
10/21/17 - No offer, maybe $10k spend, transferred CL, cancelled.
03/02/18 - No offer, ~$13.5k spend
Chase Sapphire Reserve: Renewal & Retention
Aug 27, 2017, 11:08 am
#91
FlyerTalk Evangelist
Join Date: Sep 2006
Location: Toledo, OH
Programs: Delta DM & MM, Hilton DM, Marriott gold, Hyatt Globalist, Alaska 75K, Wyndham Diamond,
Posts: 15,399
May 21, 2017 it says here: http://pointsyak.com/credit-cards/do...e-reserve-yet/
In January of 2018, if I make $300 in travel charges does that mean I'll receive a $300 statement credit and if I wanted to can downgrade the card after the January statement closes, amounting in $600 total credits on the card?
Aug 27, 2017, 11:10 am
#92
Join Date: Jan 2013
Location: Hawai'i Nei
Programs: Au: UA, Marriott, Hilton; GE
Posts: 7,147
May 21, 2017 it says here: http://pointsyak.com/credit-cards/do...e-reserve-yet/
Thanks.
Aug 28, 2017, 8:23 am
#93
Join Date: Sep 2011
Posts: 1,857
I'm a little confused now on the travel credit. I was approved for the CRS in February and received the travel credit that same month since I always have over $300 in travel charges in a month.
In January of 2018, if I make $300 in travel charges does that mean I'll receive a $300 statement credit and if I wanted to can downgrade the card after the January statement closes, amounting in $600 total credits on the card?
In January of 2018, if I make $300 in travel charges does that mean I'll receive a $300 statement credit and if I wanted to can downgrade the card after the January statement closes, amounting in $600 total credits on the card?
Aug 28, 2017, 8:32 am
#94
Join Date: Sep 2011
Posts: 1,857
May 21, 2017 it says here: http://pointsyak.com/credit-cards/do...e-reserve-yet/
For applications submitted before May 21, 2017, annual means the year beginning with your account open date through the first December statement date of that same year, and the 12 billing cycles starting after your December statement date through the following December statement date each year.
Aug 30, 2017, 8:47 pm
#95
Join Date: Sep 2010
Programs: Hilton Diamond, Marriott Gold, Alaska,Delta Silver
Posts: 49
U S Bank New Travel Card
In the mail today:
US Bank Altitude Reserve Visa Infinite Card application
50K worth $750 in travel value when u spend $4500 within 90 days
Up to $325 travel credits annually for purchases: airlines, hotels, car rentals. taxis, cruise lines and more
3X per $1 on elgibile net travel purchases and mobile wallet spending
TSA or GE $!00 credit every four years
Priority Pass (probably Select)
Concierge booking including luxury hotels 500 proporties
12 Gogo Wi-Fi passes a year
more perks
CSR please add more perks as my renewal comes due in two months
US Bank Altitude Reserve Visa Infinite Card application
50K worth $750 in travel value when u spend $4500 within 90 days
Up to $325 travel credits annually for purchases: airlines, hotels, car rentals. taxis, cruise lines and more
3X per $1 on elgibile net travel purchases and mobile wallet spending
TSA or GE $!00 credit every four years
Priority Pass (probably Select)
Concierge booking including luxury hotels 500 proporties
12 Gogo Wi-Fi passes a year
more perks
CSR please add more perks as my renewal comes due in two months
Aug 31, 2017, 6:25 am
#96
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,959
Discussion here:
http://www.flyertalk.com/forum/credi...card-live.html
Their version of Priority Pass includes four visits per year.
http://www.flyertalk.com/forum/credi...card-live.html
Their version of Priority Pass includes four visits per year.
Aug 31, 2017, 8:21 am
#97
Join Date: Aug 2010
Location: LAS, MPL
Programs: DL Platinum, 1 MM
Posts: 1,322
Discussion here:
http://www.flyertalk.com/forum/credi...card-live.html
Their version of Priority Pass includes four visits per year.
http://www.flyertalk.com/forum/credi...card-live.html
Their version of Priority Pass includes four visits per year.
Sep 2, 2017, 10:34 am
#98
Join Date: Dec 2009
Posts: 116
Called in to see if any offers since annual fee is due this month. Nothing offered, so I've PC'd to Freedom and keeping my wife's CSR.
Sep 2, 2017, 10:35 am
#99
Join Date: Dec 2009
Posts: 116
CSR annual fee posted 9/1. No offers, so downgraded to Freedom.
Sep 2, 2017, 11:11 am
#100
Join Date: Nov 2015
Location: St. Louis, MO
Programs: Southwest Companion Pass
Posts: 790
Just out of curiosity, did they ask you why you you no longer wanted it or make any attempt (other than a retention bonus) to convince you to keep it?
Sep 2, 2017, 11:34 am
#101
Join Date: Dec 2004
Location: Los Angeles California
Posts: 1,397
so looking through the posts, I don't see any retention offer yet for CSR. Is that correct? Mine and my wifes AF hit on Sep 1 and thinking of a strategy.
Sep 2, 2017, 12:15 pm
#102
Join Date: Nov 2010
Location: Traveling some where hopefully
Programs: AS, AA Gold, and Hilton
Posts: 1,954
A couple of years ago my wife and I both had gotten the CSP on same date. We both called for retention bonus and they offered her it right away but in my case the CSR was rude and nasty. 2 weeks later I called again and got the same retention as my wife? That's why HUCA is common for retention.
Sep 2, 2017, 12:19 pm
#103
Join Date: Nov 2015
Location: St. Louis, MO
Programs: Southwest Companion Pass
Posts: 790
Unless someone spends hundreds of thousands dollars, I highly doubt your going to see any retention offers. As far as strategy is concerned, you're pretty much limited to two options. Cancel or downgrade.
Sep 2, 2017, 12:50 pm
#104
Join Date: Dec 2004
Location: Los Angeles California
Posts: 1,397
That appears correct. Any posts on the CSR renewal thread have been negative and most have product changed. My experience with Chase has been I've never gotten a retention bonus prior to AF hitting. My best luck has been about 15 days after AF hit? I know others have had different luck but ymmv is very true with Chase.
A couple of years ago my wife and I both had gotten the CSP on same date. We both called for retention bonus and they offered her it right away but in my case the CSR was rude and nasty. 2 weeks later I called again and got the same retention as my wife? That's why HUCA is common for retention.
A couple of years ago my wife and I both had gotten the CSP on same date. We both called for retention bonus and they offered her it right away but in my case the CSR was rude and nasty. 2 weeks later I called again and got the same retention as my wife? That's why HUCA is common for retention.
Sep 2, 2017, 6:29 pm
#105
Join Date: Feb 2013
Programs: Hilton Plastic, Delta Silver Emeritus
Posts: 1,037
Mrs. HighOPS PC'ed to Freedom.
They just asked, "Why?" She said she wasn't using it enough to justify the fee. They then processed it.
Interestingly the accrued URP's for this month posted immediately even though it wasn't the statement close date. That might always happen, but we had never noticed it.
They just asked, "Why?" She said she wasn't using it enough to justify the fee. They then processed it.
Interestingly the accrued URP's for this month posted immediately even though it wasn't the statement close date. That might always happen, but we had never noticed it.