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Chase Priority Pass memberships (2016 - 2022)

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Old Sep 14, 2016, 8:49 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: OverThereTooMuch
Basic Entry Information:
If you have never used a Priority Pass lounge click HERE to read how it works.

philemer's PP card arrived 20 days following approval of CSR. Others have reported an even quicker delivery. Yes, it comes via USPS.
Authorized User will receive their own PP card.

The PP Select membership offered through the CSR now includes digital pass access. Sign up in advance here: https://www.prioritypass.com/chasedmc
Note: Some lounges may not accept the digital pass. Make sure to check the PP lounge directory details for the specific lounge you plan on visiting.

To sign up for Priority Pass Select, as soon as the account shows up online:
1. Click on Go To Ultimate Rewards.
2. Scroll down to the very bottom left and click on "Card Benefits"
3. Activate Membership to request card.
4. Card can't be expedited. Some members have reported success in charging the lounge access to their CSR account and requesting a refund from Customer Service. However, others have reported that the lounge access was refunded via the travel credit.

Priority Pass website: https://www.prioritypass.com/#

Ongoing FT discussion about Priority Pass value: http://www.flyertalk.com/forum/trave...rth-money.html

Here are some other links where you can discuss other bank perks, since PP does not have a definitive home in the FT forums:

Ongoing FT discussion about Priority Pass benefits offered via American Express Credit Cards: http://www.flyertalk.com/forum/ameri...s-benefit.html

Ongoing FT discussion about Priority Pass benefits offered via CitiBank Credit Cards: http://www.flyertalk.com/forum/citi-...=priority+pass

Entry denied thread (housed in the Citi forum): http://www.flyertalk.com/forum/citi-...unge-full.html

Entry denied thread, Alaska Board Room lounges. (housed in the Alaska Airlines forum) http://www.flyertalk.com/forum/alask...l#post28524751

Non-Lounge Benefits (see post 853 for details)
  • US$28 towards restaurant bill (DEN, LGW, PDX, SYD)
  • Minute Suites (ATL, DFW, PHL)
  • Sleep ’N Fly Pods (DXB)
  • Bliss Spa/Aspire Lounge & Spa (LHR)
  • 30% at IHG Hotels by logging in through the Priority Pass membership portal
  • AVIS Preferred Plus
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Chase Priority Pass memberships (2016 - 2022)

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Old Dec 31, 2019, 1:10 pm
  #1261  
 
Join Date: Feb 2013
Posts: 1,818
Originally Posted by mia
Completely new membership, and you will need to create a new Username for prioritypass.com . You may be able to get the virtual card activated before you receive the physical card.
A+ Thanks!
CorgiMom likes this.
SuperKirby is offline  
Old Jan 10, 2020, 7:53 am
  #1262  
 
Join Date: Sep 2019
Posts: 33
If I downgrade/cancel my CSR, will my PP membership cancel also?

TIA.
atluu is offline  
Old Jan 11, 2020, 8:31 am
  #1263  
 
Join Date: Sep 2011
Posts: 1,857
Originally Posted by atluu
If I downgrade/cancel my CSR, will my PP membership cancel also?

TIA.
Yes, or even worse, it will still be active and Chase will pass through each $27 entrance fee to your downgraded card.
pallhedge is offline  
Old Jan 12, 2020, 12:42 am
  #1264  
FlyerTalk Evangelist
 
Join Date: Oct 2014
Posts: 10,904
Originally Posted by pallhedge
Yes, or even worse, it will still be active and Chase will pass through each $27 entrance fee to your downgraded card.
That's not necessarily a horrible deal. There are definitely some PP lounges that I would gladly pay $27 to access.

Consider that one-time passes to airline club lounges usually go for $50 or $60, have no hot food (except maybe soup), and charge for decent drinks.
VegasGambler is offline  
Old Jan 12, 2020, 10:46 pm
  #1265  
 
Join Date: Dec 2019
Posts: 72
is there a limit to how many guests we can bring with ritz carlton priority pass? someone mentioned its unlimited, but I just called JPM executive desk and they said we can only bring two guests....
sleepy3192 is offline  
Old Jan 13, 2020, 7:43 am
  #1266  
 
Join Date: Sep 2013
Location: MSN
Programs: AA, BAEC Gold
Posts: 3,933
Originally Posted by sleepy3192
is there a limit to how many guests we can bring with ritz carlton priority pass? someone mentioned its unlimited, but I just called JPM executive desk and they said we can only bring two guests....
I don't know about the Ritz Carlton card but the Sapphire Reserve started unlimited and quite quickly changed to a limit of two free. You can bring more but will be charged for them. The lounge will not know this.
MADPhil is offline  
Old Jan 13, 2020, 7:47 am
  #1267  
mia
Moderator
 
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,958
Originally Posted by MADPhil
....Sapphire Reserve started unlimited and quite quickly changed to a limit of two free
Chase announced changes for Sapphire Reserve and JPM Reserve, but not for the Ritz Carlton Priority Pass. I think sleepy3192 is asking if Chase has actually changed the policy for Ritz memberships without bothering to notify the cardholders.
mia is offline  
Old Jan 14, 2020, 7:20 pm
  #1268  
 
Join Date: Dec 2019
Posts: 72
Originally Posted by mia
Chase announced changes for Sapphire Reserve and JPM Reserve, but not for the Ritz Carlton Priority Pass. I think sleepy3192 is asking if Chase has actually changed the policy for Ritz memberships without bothering to notify the cardholders.
was it always unlimited though? it seems like always a hit/miss for questions related to ritz carlton card when calling JP Morgan....
sleepy3192 is offline  
Old Jan 15, 2020, 5:48 am
  #1269  
 
Join Date: Feb 2005
Location: MD/DC
Programs: Hilton Diamond, IHG Platinum, Marriott Titanium, TK Gold
Posts: 1,536
Originally Posted by sleepy3192
was it always unlimited though? it seems like always a hit/miss for questions related to ritz carlton card when calling JP Morgan....
Ritz was always unlimited. I have even got it in writing several years ago.

I don't think there was any change, and phone agents are probably not that versed in the intricacies of the Ritz card. As opposed to the clear disclosure on the Reserve side, there is no limitation pointed on the Ritz benefits site (though it miight mean nothing).
MD/DC Flyer is offline  
Old Jan 21, 2020, 6:06 pm
  #1270  
 
Join Date: Apr 2016
Location: USA
Programs: AA Exec Plat, Hilton Gold, Marriott/SPG Gold
Posts: 221
Originally Posted by baroqen
Get the Citi Prestige. It allows for your whole family OR two guests. I use it fine for my wife and two girls.
I asked another poster in a different thread, but perhaps you might know the answer. How does the lounge bill you when you're with immediate family (spouse + 2 kids) compared to you're with "guests"? Do they have a different way of billing for immediate family so that you don't end up paying for the second child (if they bill as 3 guests)?
nort is offline  
Old Jan 21, 2020, 8:55 pm
  #1271  
 
Join Date: Apr 2015
Posts: 456
Originally Posted by nort
I asked another poster in a different thread, but perhaps you might know the answer. How does the lounge bill you when you're with immediate family (spouse + 2 kids) compared to you're with "guests"? Do they have a different way of billing for immediate family so that you don't end up paying for the second child (if they bill as 3 guests)?
This is a GREAT question, and one that I asked as well. The lounge bills you the same way as usual, and you sign for yourself and the number of guests.... They seem to have nothing to do with who those guests actually are and the lounges have always given me a disclaimer that they don't know how any individual's PP works, and I may be charged for the visit and for the guests depending on my provider. So how does it work?

In my experience they have usually also scanned each boarding pass so my guess is that Citi gets this info and perhaps bases it on last names...

However... my wife doesn't share my last name so I was still worried, so I did call Citi to check, and they indicated that if I was ever charged for a guest that was actually a family member, I could just call them and they would clear it up. Fortunately I haven't had an issue in the 2 years since that call even when checking in 4 people (wife and 2 kids) on the card. I just have to make sure I use my Citi PP and not my Chase by accident!
nort likes this.
baroqen is offline  
Old Jan 26, 2020, 3:05 pm
  #1272  
 
Join Date: Apr 2016
Location: USA
Programs: AA Exec Plat, Hilton Gold, Marriott/SPG Gold
Posts: 221
Originally Posted by baroqen
This is a GREAT question, and one that I asked as well. The lounge bills you the same way as usual, and you sign for yourself and the number of guests.... They seem to have nothing to do with who those guests actually are and the lounges have always given me a disclaimer that they don't know how any individual's PP works, and I may be charged for the visit and for the guests depending on my provider. So how does it work?

In my experience they have usually also scanned each boarding pass so my guess is that Citi gets this info and perhaps bases it on last names...

However... my wife doesn't share my last name so I was still worried, so I did call Citi to check, and they indicated that if I was ever charged for a guest that was actually a family member, I could just call them and they would clear it up. Fortunately I haven't had an issue in the 2 years since that call even when checking in 4 people (wife and 2 kids) on the card. I just have to make sure I use my Citi PP and not my Chase by accident!
This is very informative. Thank you!
nort is offline  
Old Oct 21, 2020, 11:44 am
  #1273  
 
Join Date: Aug 2015
Location: SFO
Programs: AS 75K (OW), SK Silver (*A), UR, MR
Posts: 3,347
The Priority Pass card that I got from a CSR that I don't have anymore has an expiration date of 2022. Can I still use it?
vanillabean is online now  
Old Oct 21, 2020, 11:45 am
  #1274  
 
Join Date: Sep 2008
Location: AUS
Programs: BAEC Gold, AA PPro, Hyatt Globalist, Amex Plat
Posts: 7,043
Originally Posted by vanillabean
The Priority Pass card that I got from a CSR that I don't have anymore has an expiration date of 2022. Can I still use it?
Nope.

Regards
scubadu is offline  
Old Oct 21, 2020, 11:50 am
  #1275  
 
Join Date: Nov 2014
Posts: 261
Originally Posted by vanillabean
The Priority Pass card that I got from a CSR that I don't have anymore has an expiration date of 2022. Can I still use it?
When Chase shut me down in April 2017 I was able to use My PP until Feb 2018. One day it just didn't work, but I was able to use my PP from my Platinum.
cuthroat is offline  


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