Sep 14, 2016, 8:49 pm
Last edit by: OverThereTooMuch
Basic Entry Information:
If you have never used a Priority Pass lounge click HERE to read how it works.
philemer's PP card arrived 20 days following approval of CSR. Others have reported an even quicker delivery. Yes, it comes via USPS.
Authorized User will receive their own PP card.
The PP Select membership offered through the CSR now includes digital pass access. Sign up in advance here: https://www.prioritypass.com/chasedmc
Note: Some lounges may not accept the digital pass. Make sure to check the PP lounge directory details for the specific lounge you plan on visiting.
To sign up for Priority Pass Select, as soon as the account shows up online:
1. Click on Go To Ultimate Rewards.
2. Scroll down to the very bottom left and click on "Card Benefits"
3. Activate Membership to request card.
4. Card can't be expedited. Some members have reported success in charging the lounge access to their CSR account and requesting a refund from Customer Service. However, others have reported that the lounge access was refunded via the travel credit.
Priority Pass website: https://www.prioritypass.com/#
Ongoing FT discussion about Priority Pass value: http://www.flyertalk.com/forum/trave...rth-money.html
Here are some other links where you can discuss other bank perks, since PP does not have a definitive home in the FT forums:
Ongoing FT discussion about Priority Pass benefits offered via American Express Credit Cards: http://www.flyertalk.com/forum/ameri...s-benefit.html
Ongoing FT discussion about Priority Pass benefits offered via CitiBank Credit Cards: http://www.flyertalk.com/forum/citi-...=priority+pass
Entry denied thread (housed in the Citi forum): http://www.flyertalk.com/forum/citi-...unge-full.html
Entry denied thread, Alaska Board Room lounges. (housed in the Alaska Airlines forum) http://www.flyertalk.com/forum/alask...l#post28524751
Non-Lounge Benefits (see post 853 for details)
If you have never used a Priority Pass lounge click HERE to read how it works.
philemer's PP card arrived 20 days following approval of CSR. Others have reported an even quicker delivery. Yes, it comes via USPS.
Authorized User will receive their own PP card.
The PP Select membership offered through the CSR now includes digital pass access. Sign up in advance here: https://www.prioritypass.com/chasedmc
Note: Some lounges may not accept the digital pass. Make sure to check the PP lounge directory details for the specific lounge you plan on visiting.
To sign up for Priority Pass Select, as soon as the account shows up online:
1. Click on Go To Ultimate Rewards.
2. Scroll down to the very bottom left and click on "Card Benefits"
3. Activate Membership to request card.
4. Card can't be expedited. Some members have reported success in charging the lounge access to their CSR account and requesting a refund from Customer Service. However, others have reported that the lounge access was refunded via the travel credit.
Priority Pass website: https://www.prioritypass.com/#
Ongoing FT discussion about Priority Pass value: http://www.flyertalk.com/forum/trave...rth-money.html
Here are some other links where you can discuss other bank perks, since PP does not have a definitive home in the FT forums:
Ongoing FT discussion about Priority Pass benefits offered via American Express Credit Cards: http://www.flyertalk.com/forum/ameri...s-benefit.html
Ongoing FT discussion about Priority Pass benefits offered via CitiBank Credit Cards: http://www.flyertalk.com/forum/citi-...=priority+pass
Entry denied thread (housed in the Citi forum): http://www.flyertalk.com/forum/citi-...unge-full.html
Entry denied thread, Alaska Board Room lounges. (housed in the Alaska Airlines forum) http://www.flyertalk.com/forum/alask...l#post28524751
Non-Lounge Benefits (see post 853 for details)
- US$28 towards restaurant bill (DEN, LGW, PDX, SYD)
- Minute Suites (ATL, DFW, PHL)
- Sleep ’N Fly Pods (DXB)
- Bliss Spa/Aspire Lounge & Spa (LHR)
- 30% at IHG Hotels by logging in through the Priority Pass membership portal
- AVIS Preferred Plus
Chase Priority Pass memberships (2016 - 2022)
Sep 15, 2022, 6:09 pm
#1366
Join Date: Feb 2006
Posts: 1,065
I currently have 6 authorized users. Someone on the forum posted that they heard 6 was the "unlimited" limit and others said it was truly unlimited. I don't have a reason to add another family member, but would try it if I had reason to. My sister-in-law was traveling with girlfriends and only add relatives as authorized users, even though Chase doesn't require it.
If you have a bunch of close relatives, I wouldn't hesitate to sign them up. I only hand out the Priority Pass cards, and keep the actual credit cards in a secure location.
When my sister-in-law lost her Priority Pass card 1-2 years ago, I called Priority Pass and they told me I had to call Chase directly. After I told the Chase rep that she lost her Priority Pass card, he was going to immediately deactivate all 6 credit cards, including my own. Luckily, I was able to convince him that the credit cards were safe, so he only replaced her Priority Pass. Regardless, it was a PITA.
If you have a bunch of close relatives, I wouldn't hesitate to sign them up. I only hand out the Priority Pass cards, and keep the actual credit cards in a secure location.
I also tried to activate the account through the regular PP activation and that site doesn't work. I have to go https://prioritypass.com/jpmdmc to activate it so that's interesting as well. All other PP cards I have were activated normally on PPs activation site, but this one is different.
All interesting and peculiar but like I said, we won't completely verify unless there's more datapoints.
All interesting and peculiar but like I said, we won't completely verify unless there's more datapoints.
Sep 15, 2022, 7:14 pm
#1367
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,958
The lounge's own policy always determines how many guests are admitted. The credit card company's policy only determines who pays. The lounge attendant knows nothing about anyone's Priority Pass membership. They do not know if you will be charged for guests.
Sep 16, 2022, 9:00 am
#1368
Join Date: Aug 2011
Location: St. Louis, MO
Programs: HHonors Diamond, Marriott Platinum, Avis Preffered, Delta GM
Posts: 236
I cannot seem to get my priority pass activated. I called the number on my card and the rep transferred me to Marriott customer services, which was useless. When I go through the chase app to lounges it says "We're having trouble finding your digital membership card." I think the card I got in the mail was from Chase and not a replacement AMEX. The paper it came with is long gone and the activation on the priority pass website doesn't;t work with my last 4 digits on my card.
Sep 16, 2022, 9:07 am
#1369
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,958
Sep 16, 2022, 10:18 am
#1370
Join Date: Aug 2011
Location: St. Louis, MO
Programs: HHonors Diamond, Marriott Platinum, Avis Preffered, Delta GM
Posts: 236
Chase needs to initiate. The 'new' priority pass card I got around the time of the Chase card was actually for a different Amex. PP can't do anything until Chase initiates generating the ~15 digit PP membership number.
I was transferred to Marriott benefit incorrectly. I was given the Priority Pass customer service line, even though I was told it was a Chase-specific line. I was given the Chase Benefits line, which transferred me to Priority Pass. On the 3rd call to the number on the back of the card, I finally got someone at Chase who found the form they had to fill out. Allegedly I will get the card in 2-3 weeks. I also had them do the form for my AU.
I upgraded from a Boundless on 8/20/22.
I was transferred to Marriott benefit incorrectly. I was given the Priority Pass customer service line, even though I was told it was a Chase-specific line. I was given the Chase Benefits line, which transferred me to Priority Pass. On the 3rd call to the number on the back of the card, I finally got someone at Chase who found the form they had to fill out. Allegedly I will get the card in 2-3 weeks. I also had them do the form for my AU.
I upgraded from a Boundless on 8/20/22.
Sep 16, 2022, 11:13 am
#1371
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,958
Sep 28, 2022, 1:15 pm
#1372
FlyerTalk Evangelist
Join Date: Dec 2002
Location: Danville, CA, USA;
Programs: UA 1MM, WN CP, Marriott LT Plat, Hilton Gold, IC Plat
Posts: 15,722
FYI you can now add your PP digital membership card to Apple Wallet directly from the Chase iPhone app, as noted in a recent blog post. I have not yet tried to use the QR code at an actual PP lounge.
IMO this is superior to adding a PP card from the PP app itself, because the Wallet card is entitled "Sapphire Priority Pass" - very useful as I have several PP cards. Of course you it is easy to use the signature panel to label the plastic PP cards.
IMO this is superior to adding a PP card from the PP app itself, because the Wallet card is entitled "Sapphire Priority Pass" - very useful as I have several PP cards. Of course you it is easy to use the signature panel to label the plastic PP cards.
Sep 28, 2022, 2:30 pm
#1373
Join Date: Dec 2013
Programs: Cards: JPMR, United Quest, Chase Ink Bus Cash, Chase Freedom U, Citi Costco, AmEx Blue
Posts: 391
FYI you can now add your PP digital membership card to Apple Wallet directly from the Chase iPhone app, as noted in a recent blog post. I have not yet tried to use the QR code at an actual PP lounge.
IMO this is superior to adding a PP card from the PP app itself, because the Wallet card is entitled "Sapphire Priority Pass" - very useful as I have several PP cards. Of course you it is easy to use the signature panel to label the plastic PP cards.
IMO this is superior to adding a PP card from the PP app itself, because the Wallet card is entitled "Sapphire Priority Pass" - very useful as I have several PP cards. Of course you it is easy to use the signature panel to label the plastic PP cards.
Sep 30, 2022, 11:23 am
#1374
Join Date: Aug 2011
Location: St. Louis, MO
Programs: HHonors Diamond, Marriott Platinum, Avis Preffered, Delta GM
Posts: 236
Chase needs to initiate. The 'new' priority pass card I got around the time of the Chase card was actually for a different Amex. PP can't do anything until Chase initiates generating the ~15 digit PP membership number.
I was transferred to Marriott benefit incorrectly. I was given the Priority Pass customer service line, even though I was told it was a Chase-specific line. I was given the Chase Benefits line, which transferred me to Priority Pass. On the 3rd call to the number on the back of the card, I finally got someone at Chase who found the form they had to fill out. Allegedly I will get the card in 2-3 weeks. I also had them do the form for my AU.
I upgraded from a Boundless on 8/20/22.
I was transferred to Marriott benefit incorrectly. I was given the Priority Pass customer service line, even though I was told it was a Chase-specific line. I was given the Chase Benefits line, which transferred me to Priority Pass. On the 3rd call to the number on the back of the card, I finally got someone at Chase who found the form they had to fill out. Allegedly I will get the card in 2-3 weeks. I also had them do the form for my AU.
I upgraded from a Boundless on 8/20/22.
Oct 4, 2022, 6:20 pm
#1375
Join Date: Apr 2014
Posts: 540
You can use your PriorityPass Digital Membership Card to access most of the 1,300+ PriorityPass airport lounges worldwide. Available now, you can find it in the Explore Lounges section under Benefits › Travel. You can also view up-to-date airport lounge information, including locations, hours and available amenities. Be sure to activate your complimentary PriorityPass Select membership, if you haven't already.
Nov 4, 2022, 3:11 pm
#1376
FlyerTalk Evangelist
Join Date: Oct 2006
Location: SFO/SJC
Programs: UA Silver, Marriott Gold, Hilton Gold
Posts: 14,891
Have rarely used restaurant benefits for PP, so have a question since I may use them on an upcoming trip.
In the past, I swore terms excluded alcohol at PP participating restaurants, but looked up recently and didn’t see that exclusion (gratuity excluded - saw that for sure). Can you use the benefit to include alcohol, or is that generally not allowed (or does it depend on the specific restaurant). I’m looking at SFO, probably specifically Giants Clibhouse.
In the past, I swore terms excluded alcohol at PP participating restaurants, but looked up recently and didn’t see that exclusion (gratuity excluded - saw that for sure). Can you use the benefit to include alcohol, or is that generally not allowed (or does it depend on the specific restaurant). I’m looking at SFO, probably specifically Giants Clibhouse.
Nov 4, 2022, 7:16 pm
#1377
FlyerTalk Evangelist
Join Date: Jul 2008
Location: IAH
Programs: DL DM, Hyatt Ist-iest, Stariott Platinum, Hilton Diamond
Posts: 12,793
In the past, I swore terms excluded alcohol at PP participating restaurants, but looked up recently and didn’t see that exclusion (gratuity excluded - saw that for sure). Can you use the benefit to include alcohol, or is that generally not allowed (or does it depend on the specific restaurant). I’m looking at SFO, probably specifically Giants Clibhouse.
Nov 4, 2022, 8:57 pm
#1378
Join Date: Feb 2013
Posts: 1,818
Have rarely used restaurant benefits for PP, so have a question since I may use them on an upcoming trip.
In the past, I swore terms excluded alcohol at PP participating restaurants, but looked up recently and didn’t see that exclusion (gratuity excluded - saw that for sure). Can you use the benefit to include alcohol, or is that generally not allowed (or does it depend on the specific restaurant). I’m looking at SFO, probably specifically Giants Clibhouse.
In the past, I swore terms excluded alcohol at PP participating restaurants, but looked up recently and didn’t see that exclusion (gratuity excluded - saw that for sure). Can you use the benefit to include alcohol, or is that generally not allowed (or does it depend on the specific restaurant). I’m looking at SFO, probably specifically Giants Clibhouse.
Nov 5, 2022, 4:54 pm
#1379
FlyerTalk Evangelist
Join Date: Sep 2006
Location: Toledo, OH
Programs: Delta DM & MM, Hilton DM, Marriott gold, Hyatt Globalist, Alaska 75K, Wyndham Diamond,
Posts: 15,399
Have rarely used restaurant benefits for PP, so have a question since I may use them on an upcoming trip.
In the past, I swore terms excluded alcohol at PP participating restaurants, but looked up recently and didn’t see that exclusion (gratuity excluded - saw that for sure). Can you use the benefit to include alcohol, or is that generally not allowed (or does it depend on the specific restaurant). I’m looking at SFO, probably specifically Giants Clibhouse.
In the past, I swore terms excluded alcohol at PP participating restaurants, but looked up recently and didn’t see that exclusion (gratuity excluded - saw that for sure). Can you use the benefit to include alcohol, or is that generally not allowed (or does it depend on the specific restaurant). I’m looking at SFO, probably specifically Giants Clibhouse.
Dec 4, 2022, 8:10 am
#1380
Join Date: Dec 2003
Location: NYC
Posts: 6,434
My wife just got a new Priority Pass card from CSR. The card expires 31 Dec 25 while the PP app lists an expiration date of 31 Jan 2023. She went to prioritypass.com/chasedmc to activate, but it said her number was already activated. What should she do to update the expiration date in the app?
