Same here, does this new design seem better for anyone? Navigating between cards requires far more clicks then before. And no way to see Business and Personal accounts when logging in without more clicks. Seems like a major step backwards in the website to me. Not seeing a single advantage to the new site. Hopefully someone can point out to me what I am missing. I asked the CSR how to customize the webpage upon login to show all accounts (without having to click show personal accounts and then scroll down) and told that is not possible. Did not have to do this in the past.

You are totally spot on! I have 2 Chase business cards and 4 Chase personal cards and I use them big time, dollar amount in excess of 1 million annually. And now the failure of my being able to see all my accounts in one shot is an absolute nightmare. The two business immediately show but then the process of getting to my personal cards is the worst. Definitely a major step backwards for Chase!

So my online statement is in the new interface, but my wife's is still on the old one. We both have business and personal cards. I've tried navigating around the new interface for a few weeks now, and I still hate it. Is there any way to switch back? If I can't do that, would it be simpler to have a different log in for my personal cards than my business cards? I'm genuinely concerned that I might accidentally miss a due date in the new system, and everything takes 2x as long to find. I wonder who green-lighted this mess. Ridiculous.

I'm also interested in whether there is a way to switch back. Mine just switched yesterday.

My issue is I kept the cancelled cards on the old screen so I could tell when I closed them (or got the bonus). (and hence available to reapply after 24 months and get bonus again).

Has anyone had success switching back? My wife's is still the old interface, and mine is the new. I still hate the new. And I'm still genuinely concerned that I could miss a due date because of it (I think I have a total of 7 Chase cards). I see zero benefit in the new interface.

I guess I'm the outlier.....I think the new business interface is neither better nor worse. Visually, it's better, more modern "looking". Functionality is about the same, I guess, and I don't have any difficulties navigating it so that's a push. Same, same.

I was able to keep using the old site for many months after my mother and spouse found they had been moved over to the new site, but I haven't been able to use the old one anymore for months. I detest the new site (like pretty much everyone else). A complete step (several) back. Just like when Amex did it. I hate that companies feel the need to constantly change their site. Just leave it alone for ***** sake.

One odd thing about Chase�s (not so) new personal-card site is that some co-branded cards, like IHG and Marriott, have a special Rewards Dashboard for viewing earned and pending points, while the World of Hyatt card has no such menu option.

(Mods, quotes are from a different thread, thought this post would be more pertinent to this thread, my apologies if this post belongs elsewhere.) Understood, thank you. Not sure why I couldn’t figure that out, I’ve clicked on More > Update Settings and Preferences many times and never noticed > Payment due date (even though it’s at the top of the drop down menu). Maybe so focused on “closing date” skimmed right past it.

I have all my accounts set to close (and generate a statement) on the 2nd so that each statement lists a calendar month’s activity.

A downside to the 2nd or the 3rd is that a Chase SUB could be considered as having posted a MONTH later compared to a closing day of the 27th or 28th which would only actually be 4-6 DAYS earlier. Although Chase may calculate 24 and 48 months since prior SUB to the day, I prefer to calculate it by the month “just to be safe”. Thus, for me, a SUB received on the second is essentially a month later than if received 4-6 days earlier.

(Might be crossover thinking from pilot requirements. Some state “preceding 90 days” (day and/or night landings) but some, more concerning requirements, state “within the 6 calendar months preceding the month of the flight” (IFR currency) and some state “medical certificate is valid for the remainder of the month of issue; plus xx calendar months” and some state “within the preceding 12 calendar months” (annual aircraft inspection). Thus, for some pilot requirements May 1/May 31 would have the same expiration but May 31/June 1 would have expirations a MONTH apart and with careful management “annual” can easily (and legally) become 12.97 months.)

Another question which might be obvious for some people but I’ve never been able to find the answer. Is there a way to see online the first statement closing date for a new Chase card?

Datapoint along these lines: New Chase Hyatt personal card, approved ~2 weeks ago, asked when first statement date would be, told May 2nd. Initially quite pleased as I thought it would save a call to change it to the 2nd. Then realized since my plan is to churn this SUB every 25-27 months, I’d much prefer to the SUB to post on May 28th instead of June 2nd. (Plan to meet minimum spend with mostly organic Hyatt spend, impossible to do so by April 28th.)

Card received and verified yesterday. Then called Chase last night April 27th at about 10 or 11 PM EST to change closing date. First agent said and insisted repeatedly first statement would be June 2nd, HUCA. Next 2 agents had very heavy accents, I thought my request would be difficult to communicate, HUCA x 2. Asked next agent to confirm 28th as latest possible closing date, asked to change to the 28th, then remembered that sometimes Chase SUBs and points can take 2-3 days to post to the affiliated program, asked to change it to the 27th. Agent said done, will take 1-2 billing cycles to become effective, will get first statement May 2nd, next statement May 27th (which was my expectation). Lo and behold, logged in a few hours later, at perhaps 1 or 2 AM EST on April 28th and see (new, first) statement balance of $8xx.xx. In other words, the change to closing date became effective with an hour or 2 and resulted in a statement an hour or 2 later. (I think I actually prefer that to May 2nd then May 27th, gives me more confidence there will be a May 27th statement instead of the change taking another billing cycle resulting in a June 2nd statement.)

Datapoint part deux along these lines: Just logged into my account. Did More > Update Settings and Preferences > Payment due date for multiple accounts, saw the images/screenshots below (as applicable).