In my case,the only difference between mine(old) and my wife's(new) is my Hyatt card.

And both my (old) and my wife's (new) interface have Hyatt cards, so it pretty much has to be user by user.

I have a new Marriott card (+ 2 Freedom cards); account has new UI.

DW has new Hyatt card (and a bunch of older Chase personal cards); account has old UI.

Go figure.

Im still trying to get used to the new site ....but still not feeling it.... there is no "feng shui" to it for sure...

The other thing that bothers me is the MY OFFERS section on left side....when I click on it there is just a series of articles on Credit Score and economic analysis of different cities. Why call it MY OFFERS then? Call it READING MATERIALS.

No change for me..

Has anyone seen the new site design for the CSP card that went up this morning?

It no longer indicates UR point earnings or spend categories for each transaction when you highlight or expand them to see the details. Kind of disappointing as it's more difficult to keep track of your earnings.

It still lets me see point earnings for my transactions here. I didn't check the UR site though, just the main Chase online banking area.

Got an email about a week ago warning me of the upcoming changes. It took place tonight. Not liking what I'm seeing so far. Of course I've only spent about 5 minutes trying to navigate through it. Maybe once I get used to it I will like it, or at least tolerate it. Don't know what they were trying to improve but the old site worked just fine. When something isn't broke, I don't see the need to fix it.

IMO it's awful. I can't even read my messages.

I like the old layout much better

Whew....just checked and my old one is still active.

I agree: too much sizzle and not enough steak.

Meh. I don't like the redesign. Big fonts, bright colors, huge buttons. Much less information available overall. Sadly this is the direction most sites are going nowadays to cater to people using touch tablets with small screens. It might as well read, "This site optimized for Fisher-Price".

my problem is that it's always down. whenever I go try and book a rental car I get a message telling me to try later.

The new layout is all form over function. Fortunately it only affects the personal log in. If you have a business log in and a personal log in, move all your personal accounts to under the business log in then you would get back the old layout for good.

The old layout let you see the vital information of ALL cards at the opening screen - everything important at a glance - the new layout makes you to click open each card in order to see the vital info of that particular card. Very annoying.

On top of that we have found out that if you are using an iPad to access the personal log in - you are automatically redirected to the mobile site which is utterly useless because you could not see any details other than the outstanding balance. On top of that, when you try to send a SM, Chase literally tells you to go to a computer for that function. There is no access to online statements or activities.

Last month during a long trip we needed the BA card number in order to cancel an Avios booking but could not get to the BA card statement to retrieve the info (we did not bring the card with us on the trip). At the end, Chase rep told us to find a computer so have access to the online statement and of course the account number is on the first page of the statement.

Fortunately we were at Park Hyatt Sydney when we needed to cancel the BA tickets for a departure in a few days. The concierge staff was very understanding and extremely helpful (he called Chase on our behalf from his phone then handed the call to us.) He opened the business center at 9:30pm so we could access a computer to get the info and then cancel the BA tickets.

Business log in is not affected - iPad can access the full function. I only have business log in but unfortunately we did not bother to merge DH's personal accounts to his business accounts in the past. Then we found out the huge drawback on this trip.
When we returned home, one of the first few things to do was to drop by a Chase Branch to get DH's personal accounts moved under business log in. You can perform this by calling web support but it is much easier to let the banker handle this directly from the system accessible from the branch. At least that was told to us by a Private Client banker (we are not Private Client but at the branch this guy came out to help us opening the $15K/ $200 bonus Saving Accounts.) The banker said the reaction to the new layout is very mixed. Many people dont like it. Chase currently has no plan to "enhance" the business log in. We hope that would be the case as Chase may not want to irate the business customers by this "enhancement".

Ahhh...no wonder I can't see the new site. My login is with business accounts.