Chase Hacked Again?
#47
Join Date: Jul 2005
Posts: 51
Am seeing tons of fraudulent charges being pushed through on my CSP in the Long Island / Brooklyn area. Most are getting blocked beforehand, which lends credence to the idea that this was guessing at card numbers with wrong expirations rather than skimming or individual duplication.
#48
Join Date: Jun 2013
Posts: 81
Am seeing tons of fraudulent charges being pushed through on my CSP in the Long Island / Brooklyn area. Most are getting blocked beforehand, which lends credence to the idea that this was guessing at card numbers with wrong expirations rather than skimming or individual duplication.
#49
Join Date: Jul 2005
Posts: 51
#50
Join Date: Jan 2012
Posts: 219
My father had a bad charge last summer on Chase card. Early this year, I found two charges on a Chase card before I actually got the card in the mail. Last week, my DW got one on her IHG card. I think they were all charges from Brazil. Chase handled it efficiently, cancelling charge, cancelling card and sending new card with new number.
I asked the fraud control rep and the last charge had the wrong name and wrong expiration date, so looks like the crooks are randomly trying out numbers not hacking data.
So I wonder why this happens to Chase more often than others?
I asked the fraud control rep and the last charge had the wrong name and wrong expiration date, so looks like the crooks are randomly trying out numbers not hacking data.
So I wonder why this happens to Chase more often than others?
Last edited by walterj; May 31, 2015 at 12:44 am Reason: .
#51
Join Date: Jan 2015
Posts: 304
Had a fraudulent charge of almost $300 from adidas.com on 5/21/2015 on my CSP. I use this CSP everyday. I was not contacted by Chase and found the charge myself.
The customer service rep at Adidas wouldn't tell me everything but I found out my name/billing address/cc number was used with a different shipping address for the order. She wouldn't give me the shipping address but did confirm the state (mine). I filed a police report so hopefully they'll track it down. To me, this sounds like a one-off theft (like a hotel clerk or bartender/waiter that has all my info) opposed to an issue with Chase.
Does anyone know how Chase handles an account with frequent fraudulent charges? Do I need to worry about Chase "dropping" me if this happens often?
The customer service rep at Adidas wouldn't tell me everything but I found out my name/billing address/cc number was used with a different shipping address for the order. She wouldn't give me the shipping address but did confirm the state (mine). I filed a police report so hopefully they'll track it down. To me, this sounds like a one-off theft (like a hotel clerk or bartender/waiter that has all my info) opposed to an issue with Chase.
Does anyone know how Chase handles an account with frequent fraudulent charges? Do I need to worry about Chase "dropping" me if this happens often?
#52
Join Date: Feb 2005
Posts: 825
I had a fraudulent $1.00 charge to a company called zeroskateboard.com hit my CSP card last week. The fraud department didn't catch it, I did (because I have my Chase accounts set up to send me a text message anytime a phone, mail order, or online charge occurs). I called Chase and they shut down the card right away and sent me a new card via USP Priority service. Knock on wood that I won't have any of my other cards compromised anytime soon!
#53
Join Date: Apr 2005
Location: Dallas
Programs: MR LTP, Hyatt Globalist, Hilton Gold
Posts: 317
I had a pharmacy in Brazil ring up a bunch of 19.xx charges on my Chase Hyatt.
Chase blocked them and contacted me. I have used the card once in the last 6 mos at the GH Kauai.
Chase blocked them and contacted me. I have used the card once in the last 6 mos at the GH Kauai.
#54
Join Date: Mar 2007
Location: SJC/SFO
Programs: WN A+ CP, UA 1MM/*A Gold, Mar LT Tit, IHG Plat, HH Dia
Posts: 6,285
Two of my chase cards had fraud in the past month. One was a charge for somewhere around $10 at small online store based in Florida. I spotted it within a day when I happened to look at my accounts online. The other was a thirty-some-odd cent attempt at an overseas grocery store that Chase flagged and asked me to confirm via text message.
I barely used either of these cards recently. The first had sat in a desk drawer for 3 months though I did make two online purchases with merchants who had the number already on file. The other card sat in a desk drawer completely unused for 5 weeks.
To put this further in perspective, I have had no other incidents of fraud on my personal credit cards in 10 years across 25+ accounts. To get two in one month on two cards issued by the same bank makes me suspicious the issuing bank-- and not a particular merchant I've done business with-- has been compromised.
I said as much to the fraud specialist I spoke to on Monday about the latest fraud incident. She flatly denied that Chase had been compromised. She did mention the idea of people spoofing numbers "at random" to see which combinations work but, again, denied that Chase or its methods were specifically compromised.
I barely used either of these cards recently. The first had sat in a desk drawer for 3 months though I did make two online purchases with merchants who had the number already on file. The other card sat in a desk drawer completely unused for 5 weeks.
To put this further in perspective, I have had no other incidents of fraud on my personal credit cards in 10 years across 25+ accounts. To get two in one month on two cards issued by the same bank makes me suspicious the issuing bank-- and not a particular merchant I've done business with-- has been compromised.
I said as much to the fraud specialist I spoke to on Monday about the latest fraud incident. She flatly denied that Chase had been compromised. She did mention the idea of people spoofing numbers "at random" to see which combinations work but, again, denied that Chase or its methods were specifically compromised.
#55
I experienced nearly the same thing under the same conditions. Haven't used my Chase Hyatt in months. Although my charges are "ANDERSON TAXI."
#57
Join Date: Nov 2008
Location: AZ
Programs: HH Diamond
Posts: 200
Received a Fraud Alert on my Freedom for a charge from a t-shirt co in another state. I knew it was fraud because the qtrly bonus is on restaurants, not clothing stores!
I was annoyed with the timing because we're heading out on a trip. Then I remembered DH's Freedom card. Thank goodness for separate accounts. Hope the fraudsters don;t hit that one in the next few days...
I was annoyed with the timing because we're heading out on a trip. Then I remembered DH's Freedom card. Thank goodness for separate accounts. Hope the fraudsters don;t hit that one in the next few days...
#59
Join Date: Aug 2008
Location: Somewhere in Florida
Posts: 2,622
This IS getting interesting. Seems like there's an increase in the rate of posts on this thread since the thread was started. Certainly something amiss.
Could someone be guessing CC#s? Sure, it's possible.
BUT guessing the expiration date is a whole other ball of wax...UNLESS Chase issued CC#s sequentially.
BUT that doesn't explain people getting all of their cards hit in a short period of time unless they did an AoR.
BUT some of the data points people have posted would indicate they had a decent amount of time between their different Chase cards being issued.
Chase better hope someone doesn't start going after the Ritz/Palladium cards -- they're going to have a fun time trying to destroy all of those thick metal cards.
Could someone be guessing CC#s? Sure, it's possible.
BUT guessing the expiration date is a whole other ball of wax...UNLESS Chase issued CC#s sequentially.
BUT that doesn't explain people getting all of their cards hit in a short period of time unless they did an AoR.
BUT some of the data points people have posted would indicate they had a decent amount of time between their different Chase cards being issued.
Chase better hope someone doesn't start going after the Ritz/Palladium cards -- they're going to have a fun time trying to destroy all of those thick metal cards.