Dec 29, 2015, 9:25 pm
Last edit by: beltway
For more current information on Chase-to-Chase UR transfers, see the wiki & discussion at 11.15.2015 Ultimate Rewards transfer ONLY to own & AU's airline/hotel accounts.
Problems Combining UR points between accounts
Mar 1, 2018, 6:01 am
#196
Join Date: Sep 2011
Posts: 1,857
Another satisfied customer. Glad it worked!
Mar 28, 2018, 1:13 pm
#198
Join Date: Feb 2003
Location: On strike
Posts: 8,135
Jun 4, 2018, 10:18 am
#199
Join Date: Nov 2002
Location: saint augustine, FL USA
Posts: 463
Had the problem, this advice solved it
Last edited by mia; Jun 4, 2018 at 10:19 am Reason: Formatting
Jun 14, 2018, 3:24 pm
#200
Join Date: Jun 2018
Posts: 6
I encountered a problem when I tried to combine points (Freedom and CSP). The problem was that I can't see any cards in the "from" and "to" sections. There's nothing under "Move my points from" and only "Add household member" under "Move my points to". I checked some examples online and saw that there should be my freedom card and CSP. I'm thinking is that because I have two closed freedom accounts? (To be more accurate, it's because I lost my Freedom card twice.) Does anyone know how to solve this problem? Thanks!
Jul 13, 2018, 9:48 am
#201
Suspended
Join Date: May 2009
Location: DFW
Programs: AAdvantage Platinum, Hilton HHonors Gold
Posts: 2,863
Can't transfer UR out of Freedom cards
Hi,
I have multiple chase cards linked to one another (in my household). While all cards seem to work to transfer points to my CSR, my two freedoms don't let me. Whenever I go to combine points, the cards do not show up and when I add manually my CSR card information it tells me the card cannot be added. Has anyone encountered this issue before?
thanks
I have multiple chase cards linked to one another (in my household). While all cards seem to work to transfer points to my CSR, my two freedoms don't let me. Whenever I go to combine points, the cards do not show up and when I add manually my CSR card information it tells me the card cannot be added. Has anyone encountered this issue before?
thanks
Jul 13, 2018, 11:03 am
#202
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,958
1. Are there are any cancelled cards visible on the same User ID as any of the Freedom or CSR cards involved?
2. In my household opens lots of permutations. Explain how the cards are organized. Who is primary cardholder of each, and which cards share a UserID. (You don't need to use your real names, but for the sake of clarity we need to be able to unambiguously refer to a specific card.)
2. In my household opens lots of permutations. Explain how the cards are organized. Who is primary cardholder of each, and which cards share a UserID. (You don't need to use your real names, but for the sake of clarity we need to be able to unambiguously refer to a specific card.)
Sep 13, 2018, 8:54 am
#204
Join Date: Jun 2018
Location: Ohio
Posts: 4
I have combined points from my CIC to my CSP in both July and August and today, when I went to move the ponts to my CSP, not only was my CSP not listed, when I entered the info, I get a message saying that "that card is not eligible to receive points at this time."
I logged out and back in and tried again, getting the same message.
Any ideas on what is going on? Thanks.
I logged out and back in and tried again, getting the same message.
Any ideas on what is going on? Thanks.
Sep 25, 2018, 10:08 am
#205
Join Date: Nov 2017
Posts: 86
Has anyone else had a recent issue with combining points. On a monthly basis, I have been transferring my wife's Freedom UR points to my CSR account. Today, after the closing date, I went to combine her points with my CSR but my saved account was gone. This was the only account that I used to transfer. I went to add my CSR and got a message that it can't be combined with that account right now. Is this a bad sign of things to come?
Sep 25, 2018, 10:12 am
#206
Join Date: Feb 2003
Location: On strike
Posts: 8,135
Has anyone else had a recent issue with combining points. On a monthly basis, I have been transferring my wife's Freedom UR points to my CSR account. Today, after the closing date, I went to combine her points with my CSR but my saved account was gone. This was the only account that I used to transfer. I went to add my CSR and got a message that it can't be combined with that account right now. Is this a bad sign of things to come?
Sep 26, 2018, 12:21 pm
#207
Join Date: Sep 2005
Location: JZRO
Posts: 9,169
Sep 27, 2018, 6:40 am
#209
Join Date: Jun 2018
Location: Ohio
Posts: 4
I have combined points from my CIC to my CSP in both July and August and today, when I went to move the ponts to my CSP, not only was my CSP not listed, when I entered the info, I get a message saying that "that card is not eligible to receive points at this time."
I logged out and back in and tried again, getting the same message.
Any ideas on what is going on? Thanks.
I logged out and back in and tried again, getting the same message.
Any ideas on what is going on? Thanks.
Dec 30, 2018, 8:34 am
#210
Join Date: Jul 2008
Posts: 32
Tried to combine points with spouses acct this am. Both at same address and have transferred points from his account to mine many times before.
Got message that "this account is not eligible to receive points at this time" . This was from a sapphire preferred to a ink business plus acct. Any idea why this would happen?
Got message that "this account is not eligible to receive points at this time" . This was from a sapphire preferred to a ink business plus acct. Any idea why this would happen?