Chase Luxury Hotel Collection
Dec 25, 2016, 8:18 pm
#93
Join Date: Oct 2009
Posts: 1
Sapphire Preferred does NOT qualify for Luxury Hotels
Tried booking with a Sapphire Preferred and kept getting an error message. Called 866-973-2911, the phone number for Luxury Hotel & Resort Collection, and they confirmed that the Sapphire Preferred does not qualify. Only the Sapphire Reserve or United Explorer cards will qualify for actual bookings. You can use your Preferred card to see availability and benefits, but not for actual bookings. 
Jan 30, 2017, 11:50 am
#94
Join Date: Nov 2011
Posts: 201
Has anyone experienced problems with using this service as part of the Chase Sapphire Reserve Benefit?
I've been trying a hotel which falls under the LHRC's properties, but there is no availability on their site for any day in March. I find this absurd given the large number of rooms available on the hotel's website.
After calling the, I was told they only have a certain number of rooms available for this offer and apparently none were available at the hotel I wanted for an entire month.
I've been trying a hotel which falls under the LHRC's properties, but there is no availability on their site for any day in March. I find this absurd given the large number of rooms available on the hotel's website.
After calling the, I was told they only have a certain number of rooms available for this offer and apparently none were available at the hotel I wanted for an entire month.
Jan 30, 2017, 2:59 pm
#95
Join Date: Jun 2014
Location: FL
Programs: AA EXP, Hyatt Diamond, SPG Plat, IC Plat Amb, HH Diamond, Marriott Platinum
Posts: 1,299
Has anyone used this benefit:
The following amenities are subject to availability at the time of booking:
Upgrade
(the benefits shows on certain properties as an unique amenity)
I see a property room that is $500 a night and the next room is a suite that is $1000+ per night. This would be awesome if it actually works.
The following amenities are subject to availability at the time of booking:
Upgrade
(the benefits shows on certain properties as an unique amenity)
I see a property room that is $500 a night and the next room is a suite that is $1000+ per night. This would be awesome if it actually works.
Feb 9, 2017, 10:50 pm
#96
Join Date: Feb 2017
Posts: 1
Question about LHRC
Hey guys,
Today I called LHRC, because I noticed that the price for a hotel I had booked went way down. They told me that the price I will pay is not the one that I booked the hotel for, but it will be a price set by the hotel while I am visiting. Is this true? It sounds very weird to me.
Essentially they made it sound like the price I was shown is just a price holder.
Thanks!
Today I called LHRC, because I noticed that the price for a hotel I had booked went way down. They told me that the price I will pay is not the one that I booked the hotel for, but it will be a price set by the hotel while I am visiting. Is this true? It sounds very weird to me.
Essentially they made it sound like the price I was shown is just a price holder.
Thanks!
Feb 10, 2017, 6:11 am
#97
Moderator: Luxury Hotels and FlyerTalk Evangelist
Join Date: Sep 2002
Location: Palo Alto, California,USA
Posts: 17,857
The LHRC is a Chase card benefit. So I am going to move this to the appropriate credit card forum where I believe they will comment more widely.
RichardInSF, moderator, luxury hotels
RichardInSF, moderator, luxury hotels
Feb 11, 2017, 7:27 am
#99
Join Date: Aug 2005
Location: DFW
Posts: 1,249
Hey guys,
Today I called LHRC, because I noticed that the price for a hotel I had booked went way down. They told me that the price I will pay is not the one that I booked the hotel for, but it will be a price set by the hotel while I am visiting. Is this true? It sounds very weird to me.
Essentially they made it sound like the price I was shown is just a price holder.
Thanks!
Today I called LHRC, because I noticed that the price for a hotel I had booked went way down. They told me that the price I will pay is not the one that I booked the hotel for, but it will be a price set by the hotel while I am visiting. Is this true? It sounds very weird to me.
Essentially they made it sound like the price I was shown is just a price holder.
Thanks!
Cancel and rebook at new price.
Feb 21, 2017, 9:13 am
#101
Join Date: Jan 2016
Posts: 481
CSR Hotel Benefit Question
Hi All,
I've got a stay coming up at the Hyatt Grand Cypress next month in Orlando. I used my two free nights from my Hyatt card for this reservation (that I made last fall prior to getting the CSR).
I see now that said hotel has a free breakfast and free upgrade perk listed for CSR holders. Is there anyway I could take advantage of that? I figure probably not but that it didn't hurt to ask.
Thanks all
I've got a stay coming up at the Hyatt Grand Cypress next month in Orlando. I used my two free nights from my Hyatt card for this reservation (that I made last fall prior to getting the CSR).
I see now that said hotel has a free breakfast and free upgrade perk listed for CSR holders. Is there anyway I could take advantage of that? I figure probably not but that it didn't hurt to ask.
Thanks all
Feb 22, 2017, 6:16 am
#102
Join Date: Mar 2016
Posts: 34
I assume you are talking about free breakfast through the luxury hotel collection or the visa infinite hotel thing. If that's the case then unfortunately not. You can't combine the benefits of these if it's booked through another method.
Mar 9, 2017, 2:44 pm
#104
Join Date: Jan 2014
Posts: 2
Experts please help.
I made a reservation to Aria resorts, Las Vegas through LHR.
LHR clearly stated
(* Price displayed is the starting from average price for the nights selected and is for the total amount based on double occupancy and your search parameters. Rate is inclusive of hotel taxes; resort fees may be additional.).
Price Per Stay : $279 (Inclusive of taxes)
Resort fees+ taxes ~ 44 will be added once i checkout at hotel.
Now, I am seeing a pending charge of $279 + 37.33 tax (13.38% room tax) = 316.33.
Is this normal ?
I made a reservation to Aria resorts, Las Vegas through LHR.
LHR clearly stated
(* Price displayed is the starting from average price for the nights selected and is for the total amount based on double occupancy and your search parameters. Rate is inclusive of hotel taxes; resort fees may be additional.).
Price Per Stay : $279 (Inclusive of taxes)
Resort fees+ taxes ~ 44 will be added once i checkout at hotel.
Now, I am seeing a pending charge of $279 + 37.33 tax (13.38% room tax) = 316.33.
Is this normal ?
Last edited by tarangzin; Mar 9, 2017 at 2:56 pm
Mar 12, 2017, 10:25 am
#105
Join Date: Nov 2001
Location: GEG
Programs: Marriott Lifetime Platinum, Hilton Diamond, Lifetime SkyClub, AS MVP
Posts: 2,410
Experts please help.
I made a reservation to Aria resorts, Las Vegas through LHR.
LHR clearly stated
(* Price displayed is the starting from average price for the nights selected and is for the total amount based on double occupancy and your search parameters. Rate is inclusive of hotel taxes; resort fees may be additional.).
Price Per Stay : $279 (Inclusive of taxes)
Resort fees+ taxes ~ 44 will be added once i checkout at hotel.
Now, I am seeing a pending charge of $279 + 37.33 tax (13.38% room tax) = 316.33.
Is this normal ?
I made a reservation to Aria resorts, Las Vegas through LHR.
LHR clearly stated
(* Price displayed is the starting from average price for the nights selected and is for the total amount based on double occupancy and your search parameters. Rate is inclusive of hotel taxes; resort fees may be additional.).
Price Per Stay : $279 (Inclusive of taxes)
Resort fees+ taxes ~ 44 will be added once i checkout at hotel.
Now, I am seeing a pending charge of $279 + 37.33 tax (13.38% room tax) = 316.33.
Is this normal ?
I'd push back at LHRC now and get them to clarify the difference in how they present it on their website.