Chase Luxury Hotel Collection

Old Apr 18, 2019, 2:23 am
  #241  
 
Join Date: Jan 2013
Location: Hawai'i Nei
Programs: Au: UA, Marriott, Hilton; GE
Posts: 7,080
Mandalay Las Vegas

Does anyone know if there is an extra charge for internet access at this hotel when using the LHRC program?

Thank you.
747FC is offline  
Old Apr 21, 2019, 4:06 pm
  #242  
 
Join Date: Aug 2005
Location: DFW
Posts: 1,238
At Mandalay Vegas, Internet is included in mandatory resort fee.
AFAM-DFW is offline  
Old Apr 21, 2019, 6:27 pm
  #243  
 
Join Date: Jan 2013
Location: Hawai'i Nei
Programs: Au: UA, Marriott, Hilton; GE
Posts: 7,080
Originally Posted by AFAM-DFW
At Mandalay Vegas, Internet is included in mandatory resort fee.
Thanks. We are here now. What a disappointing hotel stay.Never again.

Last edited by 747FC; Apr 23, 2019 at 1:27 am
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Old May 3, 2019, 3:56 pm
  #244  
 
Join Date: Apr 2019
Posts: 2
Does any one know if i book two room for the same stay through LHRC, can both of it receive all benefit?
Ahriman is offline  
Old May 4, 2019, 9:18 am
  #245  
 
Join Date: Jul 2012
Location: RDU
Programs: DL(PM), UA(Silver), AA(EXP) Marriott(Ti), HH(Gold), Hertz(PC)
Posts: 2,628
Originally Posted by 747FC


Thanks. We are here now. What a disappointing hotel stay.Never again.
Can you tell us why it's disappointing?
fliesdelta is offline  
Old May 4, 2019, 12:06 pm
  #246  
 
Join Date: Jan 2013
Location: Hawai'i Nei
Programs: Au: UA, Marriott, Hilton; GE
Posts: 7,080
Originally Posted by fliesdelta
Can you tell us why it's disappointing?
Nothing related to the Chase connection.

Basically, I don't enjoy Las Vegas. And, I didn't win at Megabucks.

It is a non-smoking hotel, yet we were on the 59th floor and could smell smoke in our room. The hotel is very large and the public areas are a zoo. There are lines at the breakfast venues. The complimentary fitness room is inadequate for a deluxe hotel. (although we did fork over $30 pp for the spa's fitness room and that was very nice.)

The one great thing about the hotel is that Fleur by Hubert Keller was located within the complex. Each of our party of four ordered a distinct dish and we were all very pleased. The restaurant is fantastic, one in which I would regularly eat if it were in my hometown. Highly recommend.
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Old Jul 14, 2019, 9:43 pm
  #247  
 
Join Date: Nov 2000
Location: New York City, United States.
Posts: 2,611
website up , but booking is impossible

Anyone else have this problem? If not maybe some one could try a "dummy booking" and report back.
I used Both Chrome and Opera ( Desktop windows 7 professional 64 bit) to no avail.
Really frustrating!

Last edited by mia; Jul 15, 2019 at 10:38 am
writetorich is offline  
Old Jul 15, 2019, 10:12 am
  #248  
 
Join Date: Aug 2005
Location: DFW
Posts: 1,238
Originally Posted by writetorich
Anyone else have this problem? If not maybe some one could try a "dummy booking" and report back.
I used Both Chrome and Opera ( Desktop windows 7 professional 64 bit) to no avail.
Really frustrating!
Rather than going directly to the lhrcollection.com website, go in through Chase - Ultimate Rewards - Card Benefits - LHRC.

Don't know why but when you go in through this way, bookings work.
AFAM-DFW is offline  
Old Jul 23, 2019, 9:02 pm
  #249  
 
Join Date: Jul 2011
Posts: 404
Any reason a husband/wife with separately qualifying Chase cards can't book back to back 1 night stays to double up on the unique stay credit? Understanding it would require checking out and switching rooms.
redbirdsj is offline  
Old Jul 25, 2019, 7:33 pm
  #250  
 
Join Date: Jul 2018
Posts: 54
How are prices normally? Trying to book at Waldorf in December and the LHC price was considerably higher than Amex FHR and Hilton site prices. Is that normal? The choices on FHR have been disappointing lately, but the LHC options seem even worse.
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Old Aug 1, 2019, 11:13 am
  #251  
 
Join Date: Dec 2012
Location: SEA
Posts: 45
Originally Posted by GreenPlastic
How are prices normally? Trying to book at Waldorf in December and the LHC price was considerably higher than Amex FHR and Hilton site prices. Is that normal? The choices on FHR have been disappointing lately, but the LHC options seem even worse.
I booked a mini-break at the W hotel in Seattle for August. The rate offered was identical to the "best rate" for the room type on the Marriott website, but the added value of the dining credit and free breakfast made it a pretty solid deal.
SouthernDiscomfort is offline  
Old Aug 2, 2019, 11:53 pm
  #252  
 
Join Date: Feb 2014
Location: MSP
Posts: 43
Back to Back Reservations at Same Hotel

Is there a clause in the TOC that forbids separate back to back reservations at the same property for Chase LHRC program?
UnitedFTW is offline  
Old Aug 6, 2019, 10:42 pm
  #253  
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Join Date: Apr 2016
Location: DFW
Posts: 675
Originally Posted by UnitedFTW
Is there a clause in the TOC that forbids separate back to back reservations at the same property for Chase LHRC program?
Yes there's a clause.
vh_bu98 is offline  
Old Aug 10, 2019, 2:41 pm
  #254  
 
Join Date: Feb 2014
Location: MSP
Posts: 43
Originally Posted by vh_bu98
Yes there's a clause.
I cant seem to find the clause under the TOC here:
https://www.lhrcollection.com/Conten...33#TravelTerms

Any chance you can copy and paste it here?

Thanks!
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Old Aug 12, 2019, 4:54 pm
  #255  
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Join Date: Apr 2016
Location: DFW
Posts: 675
Originally Posted by UnitedFTW


I cant seem to find the clause under the TOC here:
https://www.lhrcollection.com/Conten...33#TravelTerms

Any chance you can copy and paste it here?

Thanks!
I spoke to customer service since I was planning to book two separate reservations at the same hotel back to back, but I was told that I can only get the credit once since it was considered a consecutive stay.
vh_bu98 is offline  

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