Adding FFP this way doesn't always work https://www.flyertalk.com/forum/37444839-post163.html ?

Nonsensical if it's true. What if someone was buying the ticket on behalf of you online and you can only attach your FFP after? What if you were buying via a travel agent and could only add your FFP number to the booking after the ticket is issued?

And for all of the above scenarios, would that mean you won't be able to request for a mileage upgrade (or get placed on waitlist) just because you could not link the FFP to your booking? It's infuriating if that were the case. I'm sure people with the intention of requesting a mileage upgrade would call CX well in advance to either confirm it (if available) or ask to be placed on waitlist. Problematic if you could only link your FFP after getting to the airport on the day of.

Admittedly I don't have first hand experienced or have heard these "new restrictions" cost anyone an upgrade but if it did happen then it would be downright baloney.

Cannot, PITA as it is.

The TA should still be able to change the FFP. The changes only affect tix directly bought from CX online or over the phone (and paid for online obviously).

(Obviously the willingness/ability of certain OTAs to change your FFP is questionable).

CX is effectively saying to those people "tough".

People need to submit complaints. This is certainly a niche problem but it still is a case of ludicrous outcomes and CX ought to get an earful from its members.

See this is why CX is not making sense here. I get that these changes are intended to crack down on people with multiple elite statuses to double dip, get the best of both worlds, maximize the benefits of both sides, whatever you want to call it. But why penalize the people who are doing perfectly legitimate things in the process? On top of the mileage upgrade issue I describe above, here are a few more good reasons why I think passengers should be entitled to attach their FFP to the booking before getting to the airport:
- One less thing to deal with/worry about on the day of checking in at the airport
- Easier to make changes when calling/whatsapping CX if they recognize you have status. Not to mention the wait time on their hotline is significantly shorter if you are Gold or above. And probably better service as well if they see you have status.
- Potential grace periods to requalify for your status/qualify for next status up if they see you have future bookings in your account (no guarantee but it's been somewhat trialed and tested in the past)

So if these people who are doing perfectly normal things are indeed affected, it certainly isn't a smart way to plug some sort of proclaimed loophole CX is paranoid about. I don't even understand how the hell does stopping people from adding their membership number to a booking will prevent double dipping. Shouldn't restricting changes from one program to another be sufficient?

By the way, does it also mean elites are sh*t outta luck if they try to exercise other benefits associated to their tier if their FFP wasn't added to the booking? Couple I can think of are advanced seat selection and selecting an exit row seat for free. Flawed approach if the answer is a yes.

Well in Cathay City's smooth brains https://www.flyertalk.com/forum/37429258-post233.html they think you should stick with Cathay all the time, no matter what. And you have to accomplish your requalification requirements without marginal counting/leaving FFP blank/grace etc.

JL does (can switch back to JMB in their MMB for their flights, but not out). Dunno why CX unwilling/unable to implement that.

Needed for prioritisation when close-in IRROPS too. I'm not sure if my status was helpful during Ragasa https://www.flyertalk.com/forum/37333438-post37.html but one of my two rebookings was feasible so I didn't push GCC for a better solution. It might have helped me get the QF check through on separate tickets that I shouldn't otherwise have obtained.

I want to clarify that I bought the (my) ticket with my personal CX miles, and they wouldn’t allow me to attach my CX account number to the record. I just don’t get it.

By phone to Global Contact Centre, or online? If online, you should be able to key in https://www.flyertalk.com/forum/37444839-post163.html

I bought the ticket by phone with CX earlier today.

Did you ask them to put in a different FFP?

I asked Tsuen Wan last Monday. One agent said can one agent said cannot https://www.flyertalk.com/forum/37445590-post167.html .

i asked them to put my CX number into the field. The same number used to buy the ticket. I can see the rez in my CX app. When I try to enter my CX # in the app it says only CX members can edit the ffp field. I’m a member, I’m logged in. I can’t edit. Makes zero sense.

Sorry shoodawg I’m lost. You said this ticket was “purchased” with CX miles (I assume you mean redeemed with CX miles, not miles plus money), but your CX number does not show?

These are personal miles, not miles off someone else’s redemption list right?

In this scenario, I cannot figure out how any agent can leave off your CX number if you redeemed a ticket like that.

1) does it show in your PDF booking confirmation?
2) I assume you have at least Silver with CX. So at present, you cannot assign seats?

I am lowly Green. Seats were allocated by phone agent. (See inside quote for other answers.

Thanks. No harm no foul in your case, but it will be a bit annoying when I do it (partner status somewhere else).

Still, one mitigation with phone agents (whether cash purchase or redemption with miles) is to try and get the booking agent to do it, and if they won't (e.g. insist must be CX number only), HUACA another agent to redo it before payment (fare or YQ).

Spending more time QCing my itineraries than work.

I have a flight to TPE on 21 November and I registered my QF Platinum number to use the Pier First, the ticket class is not accruable under QF. I submit a retro claim yesterday and succeed in getting 300 asia miles and 3 useless status point.