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Confirmed: CX lounge operator change to Sodexo

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Old Feb 27, 2018, 2:35 am
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Confirmed: CX lounge operator change to Sodexo

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Old Aug 31, 2018, 2:41 am
  #406  
 
Join Date: Apr 2009
Location: Hong Kong
Posts: 110
[QUOTE=NoY;30138350]Moet champagne was available at the BKK lounge just s a few weeks ago...I requested it & was served without issue. The food I ate was very good also.[/QUOTS]

Ah, so you could request it specifically? I just noticed that the menu only listed the 2 Chandons, and no Moet bottles were visible anywhere. Just assumed they had done away with it. Next time I'll ask!
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Old Aug 31, 2018, 5:01 am
  #407  
 
Join Date: Jul 2014
Location: SFO/HKG
Programs: ex-UA 1K, AA EXP, Hilton Diamond
Posts: 535

Not bad at all. Not peninsula good but I would say better than plaza premium
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Old Aug 31, 2018, 6:00 pm
  #408  
 
Join Date: Jun 2015
Location: New York
Programs: AA, CX, Hyatt, Marriott
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First time back to HKG lounges after Sodexo took over. In Pier F this morning, did a quick breakfast. Can't really comment on food quality as it's extremely hard to screw up scrambled eggs. Even though Pier F dinning room was at about 30% occupancy, the services/table cleanup were not as efficiently as I expected, but on par with PP.

Now at Pier J for the view and definitely understand why FTers complain about overcrowding issues. 7:30am kids running around screaming, people talking over loud speakers. I know it has nothing to do with Sodexo but just, wow. Food is consistent with PP (Got another Dan Dan noodles).
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Old Sep 2, 2018, 10:09 pm
  #409  
 
Join Date: Jan 2018
Programs: MPCGO
Posts: 123
Originally Posted by andersonCooper
First time back to HKG lounges after Sodexo took over. In Pier F this morning, did a quick breakfast. Can't really comment on food quality as it's extremely hard to screw up scrambled eggs. Even though Pier F dinning room was at about 30% occupancy, the services/table cleanup were not as efficiently as I expected, but on par with PP.

Now at Pier J for the view and definitely understand why FTers complain about overcrowding issues. 7:30am kids running around screaming, people talking over loud speakers. I know it has nothing to do with Sodexo but just, wow. Food is consistent with PP (Got another Dan Dan noodles).
I don't know, I've had a few pretty bad scrambled egg screw ups (not exclusively to airline lounges, mind you...).
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Old Sep 3, 2018, 2:05 am
  #410  
 
Join Date: Apr 2001
Location: HKG/HND/OOL
Programs: QF Emerald. SQ Gold.
Posts: 3,171
after recent positive review i dropped by pier F. ok agreed they have upped their game big time since initial wobbles. now it feels like a premium lounge, ( apart from a southeast Asian couple who felt the need to try out their smartphone speaker at max volume to blast their favorite tune)
  • water melon juice went from what felt like 70/30 water to juice ratio to a respectable 70/30 juice to water ratio
  • prawn tofu had proper sechuan spice taste and presented nicely. i really liked it
  • beef shin as above, similarly what you would expect
  • salmon dish, well its unfair to compare it to what i ate in Finland other day, as the texture felt little old and stale but sufficiently moist. but you can see they tried with presentation unlike before
  • dessert skippd
in all each menu is closer to what you get from say executive club lounge of most 5star hotels. its not on par with what you get for usd100 lunch but i dont expect but thats not what you aim for. side dish are tiny so best order 2, then main plus carb dish...


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Old Sep 3, 2018, 7:04 pm
  #411  
 
Join Date: Sep 2011
Location: MNL
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Originally Posted by fakecd
prawn tofu had proper sechuan spice taste and presented nicely. i really liked it
I had it last Sunday, it was good but would have been great if they had an extra prawn and another slice of the tofu...
FlyPointyEnd is offline  
Old Sep 3, 2018, 8:05 pm
  #412  
 
Join Date: Nov 2007
Location: Hong Kong
Programs: CX, UA, Shangri-La, Hyatt, Starwood
Posts: 7,708
Looks the Pier F is up for a return visit! I haven't been in months.
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Old Sep 3, 2018, 8:31 pm
  #413  
 
Join Date: Nov 2017
Programs: MPC-DM, Enrich-Plat
Posts: 1,310
Originally Posted by FlyPointyEnd
I had it last Sunday, it was good but would have been great if they had an extra prawn and another slice of the tofu...
When only an extra prawn and just a slice of some Tofu is reported missing, the quality is nearly perfect......
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Cambo is offline  
Old Sep 4, 2018, 8:31 pm
  #414  
 
Join Date: Jun 2001
Location: Bangkok/Singapore
Programs: Frantic Hilton/Marriott runs
Posts: 926
For those of you who still think the grass is greener in the Qantas lounge, I lost my appetite for char siew upon this sight:



Had to quickly retreat to the Deck to calm my nerves with Mumm. The improved hor d'oeuvres helped as well!
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Old Sep 4, 2018, 8:35 pm
  #415  
sxc
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Originally Posted by Alawyer

Had to quickly retreat to the Deck to calm my nerves with Mumm. The improved hor d'oeuvres helped as well!
Tell us more about this please?
sxc is offline  
Old Sep 4, 2018, 11:43 pm
  #416  
 
Join Date: Jun 2001
Location: Bangkok/Singapore
Programs: Frantic Hilton/Marriott runs
Posts: 926
Originally Posted by sxc
Tell us more about this please?
Ham sandwiches, cold cuts and olive snacks. Perfect with the Mumm.

My companion thinks the wantons have also significantly improved since our last visit. More silky and plump he says.
Alawyer is offline  
Old Sep 5, 2018, 12:36 am
  #417  
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Join Date: Jul 2017
Location: CGK
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exciting developments I see!
clubeurope is offline  
Old Sep 5, 2018, 3:28 am
  #418  
 
Join Date: May 2010
Location: London
Programs: BA (Gold)
Posts: 54
Another thumbs up for the Pier F. Had a good lunch in there last weekend - decent quality and presentation (though another prawn would be nice, as other have noted) and reasonably attentive service. Dining was quite busy but the lounge in general was quiet and the Pantry part had some nice offerings too. Looking forward to another visit in a few days.

Regards

PR
PorcoRosso is offline  
Old Sep 5, 2018, 5:49 am
  #419  
 
Join Date: Jun 2006
Location: NYC/SIN
Programs: CX DM, SQ KF
Posts: 2,171
I was also reasonably happy..impressed even- given the initial tone of the thread, over my 2 visits last month. Particularly impressed with the Sodexo manager who seemed keen to get inputs.

Wishful thought- this (the turnaround) extends to the new JCL dining experience
jagmeets is offline  
Old Sep 5, 2018, 6:48 am
  #420  
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Join Date: Jan 2007
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I was in The Wing two days ago from 0530 (opening, I was the first passenger through the door) until around 0730 when I left for my gate (45, verrry long walk). Staff was invariably good, all staff smiled during all interactions with guests. As I was looking around for the showers, one staff member approached me with a friendly, "You look as though you're looking for something. May I help you?"

I had poached eggs from the menu, and they were fine (a little undercooked for my personal taste, but acceptable overall; not everyone likes them the way I do). American bacon cooked perfectly (slightly crisp but not at all dry). Prompt refill offers whenever my glass/cup was empty. Used dishes removed quickly. Both staff at the door thanked me with a smile as I left. I can't think of any way in which my experience could have been improved.
Dr. HFH is offline  


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