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FlyerTalk Forums (https://www.flyertalk.com/forum/index.php)
-   Cathay Pacific | Cathay (https://www.flyertalk.com/forum/cathay-pacific-cathay-487/)
-   -   How exactly does CX Waitlist work for awards? (https://www.flyertalk.com/forum/cathay-pacific-cathay/1581009-how-exactly-does-cx-waitlist-work-awards.html)

onarun Feb 10, 2016 10:57 am
another question: if I book two one way redemption tickets separately (SGN-HKG and HKG-SGN), would this count as a round trip redemption? I've seen somewhere on this thread mentioning that it would. Just want to double check.

Thank you!!

cxfan1960 Feb 10, 2016 11:23 am
Quote:
Originally Posted by onarun (Post 26163140)
another question: if I book two one way redemption tickets separately (SGN-HKG and HKG-SGN), would this count as a round trip redemption? I've seen somewhere on this thread mentioning that it would. Just want to double check.

Thank you!!
If you book both flights together and they are ticketed separately because one was waitlisted, then, in general, yes. However, you have to use miles separately and call them to refund the miles after finishing the whole trip. (At least that is the case for MPC members.)

Daffie Feb 11, 2016 12:15 am
Quote:
Originally Posted by onarun (Post 26163140)
another question: if I book two one way redemption tickets separately (SGN-HKG and HKG-SGN), would this count as a round trip redemption? I've seen somewhere on this thread mentioning that it would. Just want to double check.

Thank you!!
If you booked them separately (diff PNR) - then no.

Iceprincess88 Feb 11, 2016 3:25 pm
Quote:
Originally Posted by percysmith (Post 26147485)
Flight Availability
SGN to HKG on 13/02/16 12:00 AM
Flying CX
Exclude Codeshares
Direct/Non-Stop Only

CX 772 SGN 6:45 → HKG 10:20
J4 C3 D3 I2 Y0 B0 H0 K0 M0 L0 V0 S0 N0 Q0 O0

CX 766 SGN 11:30 → HKG 15:10
J9 C9 D8 I6 W2 R0 E0 Y8 B0 H0 K0 M0 L0 V0 S0 N0 Q0 O0

CX 764 SGN 19:35 → HKG 23:10
J6 C4 D4 I2 Y9 B0 H0 K0 M0 L0 V0 S0 N0 Q0 O0

Flight Availability
SGN to HKG on 14/02/16 12:00 AM
Flying CX
Exclude Codeshares
Direct/Non-Stop Only

CX 766 SGN 11:30 → HKG 15:10
J7 C6 D5 I3 W0 R0 E0 Y9 B0 H0 K0 M0 L0 V0 S0 N0 Q0 O0

CX 764 SGN 19:35 → HKG 23:10
J9 C9 D9 I9 W1 R0 E0 Y9 B0 H0 K0 M0 L0 V0 S0 N0 Q0 O0

While it is possible, at these loads I don't see Y being released (there's nothing being released right now). Maybe J on or around Thursday.

I managed to snag HAN-HKG this Sunday, but in J (snagged it w Avios, Y outbound)
Hi Percy Smith,

First time poster here, so please be patient with me. I'm currently on wait list for full award redemption on Asia Miles, business class, 2 pax, non MPC member.
20 Apr 2016 CX880
20 May 2016 CX881

Is there a way (an app or website) to see what my chances are of these flights clearing? Or do I need to call the hotline every now and then?

Thank you in advance!

percysmith Feb 11, 2016 5:26 pm
Quote:
Originally Posted by onarun (Post 26146550)
Anyone knows if CX would open award econ seats last minutes? I've been on the waitlist for a while and hope to get a seat on Saigon-Hong Kong route this wkend . Should I give up hope and buy a super expensive one way or keep on waiting? Seems my chance for an award seat is very slim now :(
Think you know SGN-HKG has opened up for both 13/2 and 14/2

percysmith Feb 11, 2016 6:12 pm
CX 880 HKG
20/04/16 0:05 LAX
19/04/16 22:10 77W
Daily
94% / 26m F5 A5 J9 C9 D9 I9 W9 R9 E9 Y9 B9 H9 K9 M9 L9 V9 S9 N9 Q0 O0

CX 881 0 LAX
20/05/16 0:55 HKG
21/05/16 6:45 77W
Daily
37% / 32m F5 A5 J9 C9 D9 I9 W9 R9 E7 Y9 B9 H9 K9 M9 L4 V0 S0 N0 Q0 O0

Upgrade chances look very good but CX doesn't want to clear them early. Let the upgrade waitlist sit and only start looking actively two weeks before departure.

percysmith Feb 11, 2016 7:47 pm
2 Attachment(s)
Quote:
Originally Posted by percysmith (Post 25566885)
There are some limited circumstances, usually in the one seat available circumstances, where CX will have the seat in AM but not offer the seat to partners like BAEC.
Quote:
Originally Posted by fallinasleep (Post 25567321)
Have noticed this on multiple occasions.

Have also noticed how one BAEC account sees a specific award space while another BAEC account doesn't see the same space.
I used to only see one-seat discrepancies:

http://www.flyertalk.com/forum/catha...l#post24791833

Now it's up to three flights.
Strangely QF FF can still see all the seats CX sees - it's only BAEC who cannot

percysmith Feb 11, 2016 7:49 pm
1 Attachment(s)
(This is CX's)

G-CIVC Feb 11, 2016 7:53 pm
It might be also be a technical limitation on BA's website where later flights of the day don't show up on the screen, which happens sometimes.

percysmith Feb 11, 2016 8:13 pm
3 Attachment(s)
Quote:
Originally Posted by G-CIVC (Post 26171313)
It might be also be a technical limitation on BA's website where later flights of the day don't show up on the screen, which happens sometimes.
How to explain two earliest flights missing on 27/1 (CNY 2017 eve)?

percysmith Feb 11, 2016 8:19 pm
1 Attachment(s)
(BA's availability)

G-CIVC Feb 11, 2016 8:43 pm
Quote:
Originally Posted by percysmith (Post 26171378)
How to explain two earliest flights missing on 27/1 (CNY 2017 eve)?
Then I don't know. It may not be a thing about time of day but sometimes BA cannot display all available flights on a same day. They know it because I've booked flights before not displayable online (domestic trunk routes) and they waived the booking fee for that. So those who want to book through partners should try calling in and it might work.

As additional data points, I have seen CX awards available to CX/AM a day before it is released to partners. So it's still very possible that BA doesn't have as much inventory as CX has itself.

Iceprincess88 Feb 11, 2016 9:46 pm
I'll do that. Thanks a lot!

Quote:
Originally Posted by percysmith (Post 26170919)
CX 880 HKG
20/04/16 0:05 LAX
19/04/16 22:10 77W
Daily
94% / 26m F5 A5 J9 C9 D9 I9 W9 R9 E9 Y9 B9 H9 K9 M9 L9 V9 S9 N9 Q0 O0

CX 881 0 LAX
20/05/16 0:55 HKG
21/05/16 6:45 77W
Daily
37% / 32m F5 A5 J9 C9 D9 I9 W9 R9 E7 Y9 B9 H9 K9 M9 L4 V0 S0 N0 Q0 O0

Upgrade chances look very good but CX doesn't want to clear them early. Let the upgrade waitlist sit and only start looking actively two weeks before departure.

percysmith Feb 11, 2016 11:37 pm
Quote:
Originally Posted by G-CIVC (Post 26171473)
Then I don't know. It may not be a thing about time of day but sometimes BA cannot display all available flights on a same day. They know it because I've booked flights before not displayable online (domestic trunk routes) and they waived the booking fee for that. So those who want to book through partners should try calling in and it might work.

As additional data points, I have seen CX awards available to CX/AM a day before it is released to partners. So it's still very possible that BA doesn't have as much inventory as CX has itself.
I called BA up +852 3002 1208. The 27/1 flights before 1200 (CX713 0910 and CX615 1000) and 31/1 flights after 1515 (CX712 1635 CX708 1740 CX702 1910) are all N/A to them too.

Awesom Andy Feb 12, 2016 3:32 am
Quote:
Originally Posted by percysmith (Post 26171291)
Strangely QF FF can still see all the seats CX sees - it's only BAEC who cannot
QF also gets the 1-seat thing sometimes as well, although it's hard to pin point where exactly as it doesn't happen very often.

percysmith Feb 12, 2016 3:36 am
Quote:
Originally Posted by Awesom Andy (Post 26172536)
QF also gets the 1-seat thing sometimes as well, although it's hard to pin point where exactly as it doesn't happen very often.
It's a bit more than 1-seat this time - it's at least three seats, and (IMHO) on the choiest flights (early morning departure on CNY eve so pax makes CNY 團年飯 dinner, afternoon departures on the last day of public holiday).

ralphs Feb 14, 2016 11:45 pm
Is the Upgrade Priority hierarchy also believed to apply for full award redemptions?

Also, does the status of the flyer matter or the status of the booker? I'm a redemption group member for a relative who is a CX DM.

cxfan1960 Feb 15, 2016 9:54 am
Quote:
Originally Posted by ralphs (Post 26186774)
Is the Upgrade Priority hierarchy also believed to apply for full award redemptions?

Also, does the status of the flyer matter or the status of the booker? I'm a redemption group member for a relative who is a CX DM.
The priority should only be the same for MPC and AM members, whose bookings can be waitlisted.

sxc Feb 15, 2016 10:55 am
Quote:
Originally Posted by percysmith (Post 26171908)
I called BA up +852 3002 1208. The 27/1 flights before 1200 (CX713 0910 and CX615 1000) and 31/1 flights after 1515 (CX712 1635 CX708 1740 CX702 1910) are all N/A to them too.
Is it possible that it is the CX site which is wrong? In the past I've had the situation where it shows available, then I continue to redeem and then you get the "error".

ralphs Feb 15, 2016 11:48 am
Quote:
Originally Posted by cxfan1960 (Post 26188529)
The priority should only be the same for MPC and AM members, whose bookings can be waitlisted.
I'm sorry, I'm still unclear about my second question: Does a waitlisted booking take into account the MPC status of the booker or the flyer who is in the booker's MPC redemption group?

cxfan1960 Feb 15, 2016 1:03 pm
Quote:
Originally Posted by ralphs (Post 26189098)
I'm sorry, I'm still unclear about my second question: Does a waitlisted booking take into account the MPC status of the booker or the flyer who is in the booker's MPC redemption group?
I know for certain the sponsor's status is a factor, but probably either one's status can be used.

percysmith Feb 15, 2016 7:55 pm
Quote:
Originally Posted by sxc (Post 26188829)
Is it possible that it is the CX site which is wrong? In the past I've had the situation where it shows available, then I continue to redeem and then you get the "error".
Can't test 31/1 CX712 708 702 cos they're not available on AM too.

But an AM agent confirmed she can see 27/1 CX713 and 615...since there are at least six seats on AM for both these flights I made a dummy booking of CX615 and can go all the way to the payment page.

fluffydot Feb 15, 2016 11:09 pm
I am looking for a J award from HKG to YYZ in late May and return in Aug/Sep. Currently I have waitlisted for CX826 on May 19 and confirmed for CX829 on Aug 30.

Question is: if I am flexible on both outbound and inbound dates, can I setup additional waitlists to increase my chances? Is there a limit? What happens if another outbound date gets confirmed (on a diff booking)? Will MPC piece them together into a return award?

thanks!
PS - first time claiming an AM award...I am used to finding an abundance of partner awards on *A

percysmith Feb 15, 2016 11:15 pm
Quote:
Originally Posted by fluffydot (Post 26191777)
Question is: if I am flexible on both outbound and inbound dates, can I setup additional waitlists to increase my chances?
Yes

Quote:
Originally Posted by fluffydot (Post 26191777)
Is there a limit?
Three per segment

Quote:
Originally Posted by fluffydot (Post 26191777)
What happens if another outbound date gets confirmed (on a diff booking)? Will MPC piece them together into a return award?
Cannot join. You'll have to setup a waitlist on booking #1, cancel booking #2 and hope that the seats in booking #2 drop into booking #1

Quote:
Originally Posted by fluffydot (Post 26191777)
first time claiming an AM award...I am used to finding an abundance of partner awards on *A
More CA-HK awards on AC anecdotally

Daffie Feb 17, 2016 5:13 am
Quote:
Originally Posted by fluffydot (Post 26191777)
Question is: if I am flexible on both outbound and inbound dates, can I setup additional waitlists to increase my chances?
Please report back on your success.

fluffydot Feb 17, 2016 6:41 pm
So far I have set up 4 WL "return-trips" on various dates. So it looks like the system does not mind that I have 2 WL on CX828 and 2 WL on CX826 on diff days.

Do folks know if certain days are easier for awards? e.g. mid-week morning flight leaving HKG? thx

Awesom Andy Feb 17, 2016 6:58 pm
The system doesn't mind me having 2 WLs on the same flight in the same cabin class either. Both waitlists cleared as well. :eek:

cxfan1960 Feb 17, 2016 7:10 pm
Quote:
Originally Posted by Awesom Andy (Post 26202272)
The system doesn't mind me having 2 WLs on the same flight in the same cabin class either. Both waitlists cleared as well. :eek:
Why did you do 2 WLs on same flight same cabin? :confused:

percysmith Feb 17, 2016 7:43 pm
Quote:
Originally Posted by cxfan1960 (Post 26202333)
Why did you do 2 WLs on same flight same cabin? :confused:
Because you haven't got the return flight and:

1. want to waitlist two flights but couldn't be bothered to call AM/MPO; or

2. You want to waitlist six flights

cxfan1960 Feb 17, 2016 7:49 pm
Quote:
Originally Posted by percysmith (Post 26202460)
Because you haven't got the return flight and:

1. want to waitlist two flights but couldn't be bothered to call AM/MPO; or

2. You want to waitlist six flights
I can understand two different flights, but same flights...

percysmith Feb 17, 2016 9:03 pm
Quote:
Originally Posted by cxfan1960 (Post 26202484)
I can understand two different flights, but same flights...
Well you do this to "corner" the availability.

Say it's 2017 Chinese New Year. Going to SYD is very easy, coming back is hell.

And say the availability is as follows:

28/1: CX101 2T OK

5/2: CX162 CX100 CX138 all 0T 0U

So with the first CX101 T seat, I create a confirmed CX101 T waitlist CX162 CX100 CX138 T waitlist (max 3) booking

Then with the second T seat I create a confirms CX101 T waitlist CX162 CX100 CX138 U waitlist booking

In my experience CX doesn't mind til I ticket one of the two T seats

percysmith Feb 19, 2016 7:52 am
1 Attachment(s)
Here's another pair of missing flights

2 May (last day of 五一 public holiday) CX766 1115 and CX764 1900 SGN-HKG is not available in Economy with Avios, only in Business.

The two flights are available in Economy with AM right now.

Iceprincess88 Apr 5, 2016 5:53 am
Quote:
Originally Posted by percysmith (Post 26202791)
Well you do this to "corner" the availability.

Say it's 2017 Chinese New Year. Going to SYD is very easy, coming back is hell.

And say the availability is as follows:

28/1: CX101 2T OK

5/2: CX162 CX100 CX138 all 0T 0U

So with the first CX101 T seat, I create a confirmed CX101 T waitlist CX162 CX100 CX138 T waitlist (max 3) booking

Then with the second T seat I create a confirms CX101 T waitlist CX162 CX100 CX138 U waitlist booking

In my experience CX doesn't mind til I ticket one of the two T seats
Hi, Percysmith! Need your help once again. I use the app seat alerts but I don't see the % chance of the wait list clearing.

My outbound has been confirmed but inbound is still on wait list. While I've called the hotline a number of times, they give me the same reply that they have no way of accessing / clearing the wait list. I'll just have to wait for CX's text message and email.

My flight is for May 12th, CX881, business class.

Thank you.

percysmith Apr 5, 2016 8:42 am
Quote:
Originally Posted by Iceprincess88 (Post 26439036)
Hi, Percysmith! Need your help once again. I use the app seat alerts but I don't see the % chance of the wait list clearing.

My outbound has been confirmed but inbound is still on wait list. While I've called the hotline a number of times, they give me the same reply that they have no way of accessing / clearing the wait list. I'll just have to wait for CX's text message and email.

My flight is for May 12th, CX881, business class.
J9 C9 D9 I9 with only 17 of 53 seats allocated. Meaning it will clear.

But we don't know when. Can you book 10/5 for now and continue to waitlist 12/5 (fly 10/5 if necessary)?

Iceprincess88 Apr 5, 2016 4:11 pm
Quote:
Originally Posted by percysmith (Post 26439805)
J9 C9 D9 I9 with only 17 of 53 seats allocated. Meaning it will clear.

But we don't know when. Can you book 10/5 for now and continue to waitlist 12/5 (fly 10/5 if necessary)?
Thanks for your advise. I'm now wait listed for both May 10th and 12th for CX 881. Hoping now one will clear. 👀

percysmith Apr 5, 2016 6:54 pm
Quote:
Originally Posted by Iceprincess88 (Post 26442005)
Thanks for your advise. I'm now wait listed for both May 10th and 12th for CX 881. Hoping now one will clear. ��
Could you travel on CX897 8 May if you had to? If you issue that then you can wait til departure date for 10 May/12 May.

Rebooking fee is a mere 1,000 AM.

Iceprincess88 Apr 5, 2016 10:50 pm
Quote:
Originally Posted by percysmith (Post 26442571)
Could you travel on CX897 8 May if you had to? If you issue that then you can wait til departure date for 10 May/12 May.

Rebooking fee is a mere 1,000 AM.
Hi Percysmith, thanks for the suggestion! I called Asia miles and they didn't have availability for CX897 on 08 May but they do for 06 May. I had the flight ticketed and will follow your advise to rebook to 12 May on departure date (06 May).

You think I should wait list myself online for 12 May Lax-Hkg? Or just wait til 06 May and rebook? Highly appreciate your help.

percysmith Apr 6, 2016 7:12 am
Quote:
Originally Posted by Iceprincess88 (Post 26443344)
Hi Percysmith, thanks for the suggestion! I called Asia miles and they didn't have availability for CX897 on 08 May but they do for 06 May. I had the flight ticketed and will follow your advise to rebook to 12 May on departure date (06 May).

You think I should wait list myself online for 12 May Lax-Hkg? Or just wait til 06 May and rebook? Highly appreciate your help.
No. Using the same booking, wait for 12 May. You need to arrange this over the phone.

Iceprincess88 Apr 6, 2016 5:41 pm
Quote:
Originally Posted by percysmith (Post 26444643)
No. Using the same booking, wait for 12 May. You need to arrange this over the phone.
Called Asia miles and arranged for the wait list on the same booking. Got the new itinerary in my email but cannot see it on CX website under manage booking. Thank you, Percysmith!

alphaod Apr 7, 2016 3:00 pm
I'm not sure this is new, but recently I have found that as a DM, I can instantly clear waitlists. I just have to call and ask.


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