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Old Oct 29, 2013, 2:12 am
FlyerTalk Forums Expert How-Tos and Guides
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Lounge Admittance Policy and Guest Admittance Policy
Please see this link for details of lounge admittance for:
  • Marco Polo Members
  • Oneworld status holders
  • Business and First Class Passengers
  • People not flying Cathay Pacific or Dragonair
  • Guests


The following FAQs are addressed below:
  • What lounges does Cathay Pacific operate at HKIA (aka “what are my choices”)?
    • Which departures lounge should I use?
      • I am not a Marco Polo Club member. I am not travelling on a Cathay Pacific or Dragonair flight. Can I use one of the lounges?
        • I am arriving off CX First Class and connecting to a CX or KA flight in Business Class. Can I access the First Class lounge during my transit?
          • Can I visit multiple lounges?
            • Do operational-upgrades (op-ups) come with upgraded lounge benefits?
              • Do mile-upgraded (award) tickets come with lounge benefits?
                • What if I want to meet up with fellow FlyerTalkers in CX lounges?
                  • Transiting through HKG and getting to the lounges
                    • Is it possible to visit airside lounges during a transit and then exit the airport?





What lounges does Cathay Pacific operate at HKIA (aka “what are my choices”)?
Cathay Pacific (together with subsidiary Dragonair) operate the following lounges at Hong Kong:

Departure lounges:
  • The Wing - First Class
  • The Wing - Business Class
  • The Pier - First Class
  • The Pier - Business Class
  • The Cabin - Business Class - Closed as of 1 May 2018
  • The Bridge - Business Class
  • The Deck - Business Class

All departure lounges are airside and are only accessible by passengers who have an onward boarding pass and who have cleared security and passport control.


Which departures lounge should I use?
Depending on your access entitlement, you can use any lounge in the terminal. You should check how long it takes to get to your departure gate from the lounge you choose

Food
  • The Wing - F Class, there is a buffet restaurant, and an a-la-carte menu, and a Champagne bar.
  • The Wing - J Class, there is a new Coffee Loft concept offering freshly brewed coffee and freshly baked pastries. Compared to The Pier, there is also a wider selection of savoury foods.
  • The Pier - F Class has an a la carte restaurant, and no buffet. It is the newest of the lounges, and the most up to date in Cathay's service offering.
  • The Cabin has The Deli and the Health Bar which offer made-to-order hot sandwiches and antipasti, and fresh juices. There is also a small western and Asian food buffet. There is no separate F class dining or seating at The Cabin. The Cabin is permanently closed.
  • The Bridge features The Bakery, which offers freshly baked bread and pizzas, as well as sandwiches, pastries, Asian and Western soups, and fresh salads. There is no separate F class dining or seating at The Bridge.
    F Class Lounge Menus: http://www.flyertalk.com/forum/catha...nge-menus.html

For details of what facilities are offered in each lounge, please refer to the links on the Cathay Pacific/Dragonair websites:

Cathay Pacific Hong Kong Airport Lounges


AusBT reviews of new CX lounges:
The Wing Business Class Review
The Wing First Class Review
The Bridge
The Pier First Class
The New Pier Business Class lounge



Discussion on CX Lounges World Wide:
New - The Bridge
The Wing - The Best Oneworld Business Lounge in the network?
Review of new F wing
Cathay Pacific – Chicago (ORD) Lounge
New CX lounge in SFO???
The New Pier First and Business Class lounges
The New Pier Business Class Lounge
London Heathrow lounge experience
The Deck



I am not a Marco Polo Club member. I am not travelling on a Cathay Pacific or Dragonair flight. Can I use one of the lounges?

Please see the above section which include details on Admittance policies.

The following can access Cathay Pacific lounges to the extent as detailed in the above admittance policy:
  • First and Business Class passengers flying oneworld marketed and operated flights, class of lounge depending on class of travel
  • Oneworld Sapphire members (including Marco Polo Gold members) departing on a oneworld marketed and operated flight, J lounges
  • Oneworld Emerald members (including Marco Polo Diamond members) departing on a oneworld marketed and operated flight, F or J lounges
  • Marco Polo Silver members departing on a Cathay Pacific or Cathay Dragon marketed and operated flight, J lounges (any lounge provided by CX to J passengers except for JFK, where SL members are directed to the Admiral's Club when it is open)
  • Marco Polo Silver, Gold, and Diamond members departing on a Cathay Pacific or Cathay Dragon marketed flight operated by another carrier, class of lounge depending on status, for Cathay Pacific-owned lounges only, if physically accessible and open.

If you do not fall into any of these categories you are out of luck (or you can be guested in).


I am arriving off CX First Class and connecting to a CX or KA flight in Business Class. Can I access the First Class lounge during my transit?
Yes. You will be issued with two lounge invitations when you check in for your flight, one for use at your outport and one for use in Hong Kong. Your Hong Kong lounge invitation will clearly display an invitation to "The Wing/Pier/Cabin/G16 Lounge - FIRST CLASS".
There is some discussion at this thread regarding long transits between a First Class and Business Class flights and lounge entitlement: F lounge use when departing J after long next day transit

Can I visit multiple lounges?
Yes. Although the lounge invitation is collected upon entry, a lounge invitation is not required to enter a lounge. Your boarding pass showing cabin and status, and your frequent flyer card if you are relying on oneworld access privileges, is sufficient. The first time you use a boarding pass to enter, the gate staff will need to scan it to check entry eligibility. A re-entry stamp will then be stamped on your boarding pass, this is so that subsequent entries using that boarding pass will not need it scanned.


Do operational-upgrades (op-ups) come with upgraded lounge benefits?
No. This is because an operational upgrade relates solely to needing to re-seat a passenger on board. There is no operational reason to provide other benefits associated with the upgraded travel class such as lounge entry, priority baggage, or bonus miles.

For example, unless he has status etc. allowing first class lounge entry, a business class traveller upgraded to first class for operational reasons will receive a first class boarding pass paired with a business class lounge invitation. Attempts to use the first class boarding pass to enter a first class lounge will be denied when the lounge agent scans his boarding pass. Similarly, an economy or premium economy class passenger op-up'ed to business class does not receive lounge benefits.


Do mile-upgraded (award) tickets come with lounge benefits?
Yes, award tickets have the same lounge benefits as a regular ticket.


What if I want to meet up with fellow FlyerTalkers in CX lounges?
You could try having a look at this thread: Lounge Meetup Master Thread


Transiting through HKG and getting to the lounges

To provide an idea of where the lounges are located throughout the airport:
  • The Wing is near gates 1-4, G16 is near Gates 15-19. Both of these are on the far east side of the concourse - the Wing is southeast, and G16 is northeast.
  • The Cabin is near gate 21, centrally located also on the eastern side of the concourse.
  • The Bridge is centrally located on the west side of the concourse, within a five minute walk from all gates 30-71. This is probably the most strategically located of all the lounges given the volume of gates it is close to.
  • The Pier is on the northwest side of the concourse, nestled among the 60s gates.
  • *As of now, there is no lounge on the southwest side of the concourse (gates 40), but the Bridge is no more than a 5 minute walk from all of the 40s gates.

When transiting, you can use any transit point as they all lead to the same departures area of the airport. You can utilize any transit checkpoint to successfully reach your departure gate without much difference in walking time Therefore, if you see a transit point with no queue, just use it - you don't need to go to a transit point near your next departing gate. From experience, E1/E2 transit points are the points with the most congestion, but maximum time waiting through these points is about 15 minutes.


Is it possible to visit airside lounges during a transit and then exit the airport?

**Updated, this no longer seems possible, per this thread: Stuck in HKG without being able to Exit , previously there was some view that it may be possible, but this appears to be moot: Using HKG departure-side lounges before clearing immigration
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Lounge Access and other Lounge FAQs

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Old Jul 31, 2018, 3:36 am
  #1396  
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The MPC agent was incorrect. You can visit any (accessible) oneworld F or J lounge. At HKG any of the CX F or J lounges, plus the Qantas (QF) lounge. At LHR with an F ticket you can also visit the Concorde Room, but you won't easily be able to visit the CX F lounge because it's in a different terminal. For thoughts on the different BA lounges at LHR you should ask in the BA forum.

Since you ask about JFK I assume this is a round-trip ticket. Again, ask in the BA forum about the BA lounges. CX doesn't have its own lounge at JFK.
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Old Jul 31, 2018, 7:46 am
  #1397  
 
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Originally Posted by christep
The MPC agent was incorrect. You can visit any (accessible) oneworld F or J lounge. At HKG any of the CX F or J lounges, plus the Qantas (QF) lounge. At LHR with an F ticket you can also visit the Concorde Room, but you won't easily be able to visit the CX F lounge because it's in a different terminal. For thoughts on the different BA lounges at LHR you should ask in the BA forum.

Since you ask about JFK I assume this is a round-trip ticket. Again, ask in the BA forum about the BA lounges. CX doesn't have its own lounge at JFK.
Great, thanks for confirming. Wasn't aware the CX lounge was in a different terminal (first time taking BA as well), haha.
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Old Jul 31, 2018, 8:10 am
  #1398  
 
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Originally Posted by sparkj
Hi guys, just want to ask about F lounge entry. I've redeemed a F ticket from HKG to LHR with a stopover, and onward to JFK, both segments on BA.
The FAQ and the oneworld site seems to say that you can basically enter any oneworld F lounge holding a F boarding pass on any oneworld airline.
I want to go to the Wing / Pier F lounges, but when I asked MPC during my call to redeem, they said that you can only enter the lounge that they give you an invite to at the check in counter (which they said is QR lounge).
I just want to confirm that it shouldn't have a problem going to any of the oneworld F lounges right?

Also, I'd also want to ask your opinion on which are the best lounges to visit in LHR and JFK? Excited to go lounge hopping as it's my first time on F class!
Looks like the majority of questions have been answered.

Not sure how long you have at LHR, but you should be arriving at LHR T5, where the CCR is. There is a shuttle bus between T5 and T3, where CX F lounge is. Please be mindful that the shuttle bus might not be frequent enough so you have to watch your connection time at LHR.

At JFK, however, there will not be lounge access upon arrival. If you are taking the same route back to HKG from JFK with BA as well, then you'll have access the T7 BA lounge, which is...ugh.
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Old Jul 31, 2018, 8:44 am
  #1399  
 
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Yes, return ticket.

I saw a blog post about how they are revamping JFK T7 (slated to be done YE17), and I'll be taking this flight in 2019.

I only wanted to have your opinion here, as here we are used to the CX lounges, which are imo some of the best lounges. That's why I also hesitate to ask other airline FF's forums.
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Old Jul 31, 2018, 9:01 am
  #1400  
 
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Originally Posted by sparkj
Yes, return ticket.

I saw a blog post about how they are revamping JFK T7 (slated to be done YE17), and I'll be taking this flight in 2019.

I only wanted to have your opinion here, as here we are used to the CX lounges, which are imo some of the best lounges. That's why I also hesitate to ask other airline FF's forums.
You will find something similar to LHR at JFK - AA/CX and BA operate in different terminals. T8 is for BA but BA uses T7. There is no CX-branded lounges at JFK. The BA F lounge is currently close.

Refer to post on BA:
https://www.flyertalk.com/forum/brit...er-notice.html
You could judge by yourself the lounge by the comments in that thread.

I am not related to OMAAT, but this is a good review on JFK BA T7 lounges:
https://onemileatatime.com/review-br...-new-york-jfk/

Personally, BA lounges are...just ugh to me.
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Last edited by andersonCooper; Jul 31, 2018 at 9:09 am
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Old Aug 1, 2018, 3:14 am
  #1401  
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Originally Posted by andersonCooper
Looks like the majority of questions have been answered.

Not sure how long you have at LHR, but you should be arriving at LHR T5, where the CCR is. There is a shuttle bus between T5 and T3, where CX F lounge is. Please be mindful that the shuttle bus might not be frequent enough so you have to watch your connection time at LHR.

At JFK, however, there will not be lounge access upon arrival. If you are taking the same route back to HKG from JFK with BA as well, then you'll have access the T7 BA lounge, which is...ugh.
The airside bus between 5 and 3 is usually every 5-10 minutes - I have rarely waited more than 5 minutes. The frequency starts to reduce after around 9pm though as connecting traffic drops off after that time. If arriving at thr T5C or T5B gates you can actually pick up the bus from T5B as well which saves a trip to the main T5A building.

Whilst the possibility of going across to T3 is often mentioned on FT, they aren't really supposed to let you go through connection security there unless you have a T3 flight or are using the LHR personal shopping service or are going over to use the paid lounges. However, it can be done if you know what you are doing.

There is a new FCC open in T3 and therefore the route back to the airside buses is not as easy or obvious as it was before.

Tbh if were the OP I would just stay in T5 - the OP doesn't say how long the connecting is at LHR but there may not even be time to do a trip to T3 anyway. The OP has access to the CCR in T5 when they are waiting for the JFK flight anyway.

The BA F lounge is currently close.
On return if in F on BA the OP would have access to the BA CCR in T7 which some feel is better than the CCR in LHR. The GF lounge in T7 is closed atm, but the CCR is open.
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Old Aug 9, 2018, 3:22 am
  #1402  
 
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Hi, I couldn't find any information on here whether Cathay Business Class passengers are permitted to check in one day before departure and also access the lounge? I know Singapore Airlines permits this.

Appreciate if this can be confirmed.

Thanks a lot.
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Old Aug 9, 2018, 3:34 am
  #1403  
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Just to be clear, you wish, voluntarily, to spend 24 hours in an airport lounge?
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Old Aug 9, 2018, 3:42 am
  #1404  
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Originally Posted by ThatguyToo
Hi, I couldn't find any information on here whether Cathay Business Class passengers are permitted to check in one day before departure and also access the lounge? I know Singapore Airlines permits this.

Appreciate if this can be confirmed.

Thanks a lot.
you should be able to check in a day before departure at in town check-in in Hong Kong. Whether, HKIA allows you to go airside a whole day before your flight, I don't know.

In regards to the lounge, in my experience, CX have on many occasions allowed me to enter for a flight leaving the next morning (I was on a very long layover), though I was a connecting passenger. If you do make it airside, and into the lounge, do remember that The Deck closes just before the last flight, and all the other lounges will close earlier at 00:30.

Also, I don't think you'd want to spend anything over >8 hours in a lounge as it gets real boring, mate. You sure you want to attempt this?
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Old Aug 9, 2018, 4:11 am
  #1405  
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I think @ThatguyToo intends to use the lounge to overnight in lieu of paying for HK hotel.

1. You won't be let into lounge the night before even if you can get into restricted area https://www.flyertalk.com/forum/cath...l#post28029159

2. Even if you can enter the lounge you will be thrown out at last departure. I'm not sure about the bench situtation in the restricted area.
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Last edited by percysmith; Aug 9, 2018 at 4:21 am
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Old Aug 9, 2018, 4:20 am
  #1406  
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Originally Posted by percysmith
I think @ThatguyToo intends to use the lounge to overnight in lieu of paying for HK hotel. Doesn't really work in HK due to overnight closure.
there's always the metal lounge chairs by gates 61 or so

been there, I could say :P
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Old Aug 9, 2018, 4:28 am
  #1407  
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Originally Posted by clubeurope
there's always the metal lounge chairs by gates 61 or so

been there, I could say :P
I don't know inside restricted area.

Outside should be bad, it's filled with all those Pearl River Delta commuters when I get back from Sydney at 0500
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Old Aug 9, 2018, 4:31 am
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Originally Posted by clubeurope
you should be able to check in a day before departure at in town check-in in Hong Kong. Whether, HKIA allows you to go airside a whole day before your flight, I don't know.

In regards to the lounge, in my experience, CX have on many occasions allowed me to enter for a flight leaving the next morning (I was on a very long layover), though I was a connecting passenger. If you do make it airside, and into the lounge, do remember that The Deck closes just before the last flight, and all the other lounges will close earlier at 00:30.

Also, I don't think you'd want to spend anything over >8 hours in a lounge as it gets real boring, mate. You sure you want to attempt this?


One day before does not mean 24 hours. It just happens to fall on one a different side of 0:00. If anyone knows, thanks.
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Old Aug 9, 2018, 4:34 am
  #1409  
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Originally Posted by ThatguyToo
One day before does not mean 24 hours. It just happens to fall on one a different side of 0:00. If anyone knows, thanks.
05:30 https://www.flyertalk.com/forum/cath...l#post28029159
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Old Aug 9, 2018, 4:58 am
  #1410  
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Originally Posted by ThatguyToo
One day before does not mean 24 hours. It just happens to fall on one a different side of 0:00. If anyone knows, thanks.
Actually at the in town counters, you can check in any time the counter is open, a day before your departure, so yes, this doesn't necessarily mean 24 hours, and in some circumstances could be over 24 hours before the flight itself (e.g. counter opens 5:30, flight next day at 3 pm). Note that US bound flights are not eligible for this service.

Also, I have been admitted to the lounge a calendar day before my flight, which was at 10:40 am the next day, arrived at around 2 pm, so that was almost 21 hours before my next flight (long story, and that layover was certainly horribly boring, having spent most of it in the lounge before it closes at midnight). Exited the lounge and proceeded to sleep on the metal lounge chair between the shops and gate 61 (really near The Pier) until the lounge reopened at 5:30 the next day. Funnily enough, the lounge agents said 'welcome back!' the following morning
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