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Old Oct 29, 2013, 2:12 am
FlyerTalk Forums Expert How-Tos and Guides
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Lounge Admittance Policy and Guest Admittance Policy
Please see this link for details of lounge admittance for:
  • Marco Polo Members
  • Oneworld status holders
  • Business and First Class Passengers
  • People not flying Cathay Pacific or Dragonair
  • Guests


The following FAQs are addressed below:
  • What lounges does Cathay Pacific operate at HKIA (aka “what are my choices”)?
    • Which departures lounge should I use?
      • I am not a Marco Polo Club member. I am not travelling on a Cathay Pacific or Dragonair flight. Can I use one of the lounges?
        • I am arriving off CX First Class and connecting to a CX or KA flight in Business Class. Can I access the First Class lounge during my transit?
          • Can I visit multiple lounges?
            • Do operational-upgrades (op-ups) come with upgraded lounge benefits?
              • Do mile-upgraded (award) tickets come with lounge benefits?
                • What if I want to meet up with fellow FlyerTalkers in CX lounges?
                  • Transiting through HKG and getting to the lounges
                    • Is it possible to visit airside lounges during a transit and then exit the airport?





What lounges does Cathay Pacific operate at HKIA (aka “what are my choices”)?
Cathay Pacific (together with subsidiary Dragonair) operate the following lounges at Hong Kong:

Departure lounges:
  • The Wing - First Class
  • The Wing - Business Class
  • The Pier - First Class
  • The Pier - Business Class
  • The Cabin - Business Class - Closed as of 1 May 2018
  • The Bridge - Business Class
  • The Deck - Business Class

All departure lounges are airside and are only accessible by passengers who have an onward boarding pass and who have cleared security and passport control.


Which departures lounge should I use?
Depending on your access entitlement, you can use any lounge in the terminal. You should check how long it takes to get to your departure gate from the lounge you choose

Food
  • The Wing - F Class, there is a buffet restaurant, and an a-la-carte menu, and a Champagne bar.
  • The Wing - J Class, there is a new Coffee Loft concept offering freshly brewed coffee and freshly baked pastries. Compared to The Pier, there is also a wider selection of savoury foods.
  • The Pier - F Class has an a la carte restaurant, and no buffet. It is the newest of the lounges, and the most up to date in Cathay's service offering.
  • The Cabin has The Deli and the Health Bar which offer made-to-order hot sandwiches and antipasti, and fresh juices. There is also a small western and Asian food buffet. There is no separate F class dining or seating at The Cabin. The Cabin is permanently closed.
  • The Bridge features The Bakery, which offers freshly baked bread and pizzas, as well as sandwiches, pastries, Asian and Western soups, and fresh salads. There is no separate F class dining or seating at The Bridge.
    F Class Lounge Menus: http://www.flyertalk.com/forum/catha...nge-menus.html

For details of what facilities are offered in each lounge, please refer to the links on the Cathay Pacific/Dragonair websites:

Cathay Pacific Hong Kong Airport Lounges


AusBT reviews of new CX lounges:
The Wing Business Class Review
The Wing First Class Review
The Bridge
The Pier First Class
The New Pier Business Class lounge



Discussion on CX Lounges World Wide:
New - The Bridge
The Wing - The Best Oneworld Business Lounge in the network?
Review of new F wing
Cathay Pacific – Chicago (ORD) Lounge
New CX lounge in SFO???
The New Pier First and Business Class lounges
The New Pier Business Class Lounge
London Heathrow lounge experience
The Deck



I am not a Marco Polo Club member. I am not travelling on a Cathay Pacific or Dragonair flight. Can I use one of the lounges?

Please see the above section which include details on Admittance policies.

The following can access Cathay Pacific lounges to the extent as detailed in the above admittance policy:
  • First and Business Class passengers flying oneworld marketed and operated flights, class of lounge depending on class of travel
  • Oneworld Sapphire members (including Marco Polo Gold members) departing on a oneworld marketed and operated flight, J lounges
  • Oneworld Emerald members (including Marco Polo Diamond members) departing on a oneworld marketed and operated flight, F or J lounges
  • Marco Polo Silver members departing on a Cathay Pacific or Cathay Dragon marketed and operated flight, J lounges (any lounge provided by CX to J passengers except for JFK, where SL members are directed to the Admiral's Club when it is open)
  • Marco Polo Silver, Gold, and Diamond members departing on a Cathay Pacific or Cathay Dragon marketed flight operated by another carrier, class of lounge depending on status, for Cathay Pacific-owned lounges only, if physically accessible and open.

If you do not fall into any of these categories you are out of luck (or you can be guested in).


I am arriving off CX First Class and connecting to a CX or KA flight in Business Class. Can I access the First Class lounge during my transit?
Yes. You will be issued with two lounge invitations when you check in for your flight, one for use at your outport and one for use in Hong Kong. Your Hong Kong lounge invitation will clearly display an invitation to "The Wing/Pier/Cabin/G16 Lounge - FIRST CLASS".
There is some discussion at this thread regarding long transits between a First Class and Business Class flights and lounge entitlement: F lounge use when departing J after long next day transit

Can I visit multiple lounges?
Yes. Although the lounge invitation is collected upon entry, a lounge invitation is not required to enter a lounge. Your boarding pass showing cabin and status, and your frequent flyer card if you are relying on oneworld access privileges, is sufficient. The first time you use a boarding pass to enter, the gate staff will need to scan it to check entry eligibility. A re-entry stamp will then be stamped on your boarding pass, this is so that subsequent entries using that boarding pass will not need it scanned.


Do operational-upgrades (op-ups) come with upgraded lounge benefits?
No. This is because an operational upgrade relates solely to needing to re-seat a passenger on board. There is no operational reason to provide other benefits associated with the upgraded travel class such as lounge entry, priority baggage, or bonus miles.

For example, unless he has status etc. allowing first class lounge entry, a business class traveller upgraded to first class for operational reasons will receive a first class boarding pass paired with a business class lounge invitation. Attempts to use the first class boarding pass to enter a first class lounge will be denied when the lounge agent scans his boarding pass. Similarly, an economy or premium economy class passenger op-up'ed to business class does not receive lounge benefits.


Do mile-upgraded (award) tickets come with lounge benefits?
Yes, award tickets have the same lounge benefits as a regular ticket.


What if I want to meet up with fellow FlyerTalkers in CX lounges?
You could try having a look at this thread: Lounge Meetup Master Thread


Transiting through HKG and getting to the lounges

To provide an idea of where the lounges are located throughout the airport:
  • The Wing is near gates 1-4, G16 is near Gates 15-19. Both of these are on the far east side of the concourse - the Wing is southeast, and G16 is northeast.
  • The Cabin is near gate 21, centrally located also on the eastern side of the concourse.
  • The Bridge is centrally located on the west side of the concourse, within a five minute walk from all gates 30-71. This is probably the most strategically located of all the lounges given the volume of gates it is close to.
  • The Pier is on the northwest side of the concourse, nestled among the 60s gates.
  • *As of now, there is no lounge on the southwest side of the concourse (gates 40), but the Bridge is no more than a 5 minute walk from all of the 40s gates.

When transiting, you can use any transit point as they all lead to the same departures area of the airport. You can utilize any transit checkpoint to successfully reach your departure gate without much difference in walking time Therefore, if you see a transit point with no queue, just use it - you don't need to go to a transit point near your next departing gate. From experience, E1/E2 transit points are the points with the most congestion, but maximum time waiting through these points is about 15 minutes.


Is it possible to visit airside lounges during a transit and then exit the airport?

**Updated, this no longer seems possible, per this thread: Stuck in HKG without being able to Exit , previously there was some view that it may be possible, but this appears to be moot: Using HKG departure-side lounges before clearing immigration
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Lounge Access and other Lounge FAQs

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Old Aug 13, 2018, 7:35 am
  #1411  
 
Join Date: Aug 2014
Location: United Kingdom
Programs: British Airways Executive Club, Virgin Atlantic Flying Club
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If arriving in HKG from PEK in KA F, and connecting through to an international CX flight in J Class, am I entitled to the F Lounges as per my arriving travel class? It appears this would go against the oneworld rules:

Connecting between oneworld marketed and operated flights:
  • First and Business Class customers connecting on the same day of travel, or before 6am the following day, can access the lounge when travelling between an international long haul (a oneworld international long haul flight is defined as an international flight marketed and operated by any oneworld carrier with a scheduled flight time longer than 5 hours) and an international short haul or domestic flight (and vice-versa).
  • Lounge access will be determined on the international long haul ticketed flight (either First of Business Class) regardless of the ticketed class of travel on the international short haul or domestic flight.
However, has anyone had any luck using F lounges in this circumstance without any status? I've heard CX Lounge staff do sometimes make exceptions.

(I'm OW Sapphire).

Thank you! And apologies if this question has already been answered before. I've browsed through this thread, but couldn't find any clarification on arriving in KA F.
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Old Aug 13, 2018, 7:41 am
  #1412  
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Originally Posted by londonflyertrips
Thank you! And apologies if this question has already been answered before. I've browsed through this thread, but couldn't find any clarification on arriving in KA F.
They don't differentiate between KA and CX for lounge access purposes. So if they are going to let you in, the airline (KA) won't make a difference.

let us know how you go!
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Old Aug 13, 2018, 7:42 am
  #1413  
 
Join Date: Nov 2007
Location: Hong Kong
Programs: CX, UA, Shangri-La, Hyatt, Starwood
Posts: 7,708
Originally Posted by londonflyertrips
If arriving in HKG from PEK in KA F, and connecting through to an international CX flight in J Class, am I entitled to the F Lounges as per my arriving travel class? It appears this would go against the oneworld rules:



However, has anyone had any luck using F lounges in this circumstance without any status? I've heard CX Lounge staff do sometimes make exceptions.

(I'm OW Sapphire).

Thank you! And apologies if this question has already been answered before. I've browsed through this thread, but couldn't find any clarification on arriving in KA F.
Answer is technically no. (And fyi all flights out of HKG are international...)

But YMMV and they still very well might let you in. In fact they may even print your lounge pass at PEK if you ask them to print the onward BP.

Worth a shot but technically not entitled. And yea OWS definitely doesn't help.

I'm assuming you're doing a same airport-day transit. Airport day is roughly 5:30am until 2am. If different airport days then the answer is definitely no.
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Old Aug 25, 2018, 4:03 pm
  #1414  
 
Join Date: Aug 2015
Programs: UA 1K, AS 75K, BA Gold, AF Gold
Posts: 45
Flying SFO-HKG-HKT.

SFO-HKG in CX F on an award ticked. HKG-HKT on KA J paid.

This seems to squarely allow for access to CX F lounges—will the fact that these are two different tickets and not the same combined itinerary create an issue?

Thanks in advance
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Old Aug 25, 2018, 4:31 pm
  #1415  
 
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Originally Posted by wallertown
Flying SFO-HKG-HKT.

SFO-HKG in CX F on an award ticked. HKG-HKT on KA J paid.

This seems to squarely allow for access to CX F lounges—will the fact that these are two different tickets and not the same combined itinerary create an issue?

Thanks in advance
Separate tickets will not be an issue.
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Old Aug 25, 2018, 6:10 pm
  #1416  
 
Join Date: Aug 2015
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Originally Posted by ernestnywang
Separate tickets will not be an issue.
Great. Thanks for the super quick response.
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Old Aug 25, 2018, 9:12 pm
  #1417  
 
Join Date: Nov 2007
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Posts: 7,708
Originally Posted by wallertown
Flying SFO-HKG-HKT.

SFO-HKG in CX F on an award ticked. HKG-HKT on KA J paid.

This seems to squarely allow for access to CX F lounges—will the fact that these are two different tickets and not the same combined itinerary create an issue?

Thanks in advance
Originally Posted by ernestnywang
Separate tickets will not be an issue.
...correct, provided the fellow is doing same day transit. I presume so given CX873 early morning arrival time, but clarifying just to make sure.

If the HKT flight is a day later than arrival at HKG (or later still), J lounge.
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Old Aug 25, 2018, 9:57 pm
  #1418  
 
Join Date: Dec 2012
Location: BRU
Posts: 62
CX F - T-1 HKG airport & lounge entry?


I might have overlooked it, but i didnt really find an answer on this question in any of the previous posts:

Will be flying CX F on CX257 to LHR in a couple of days. Departure time is 9:10 AM. Will i be allowed to drop my bags and enter the airport and the lounges already on the day before (around 4 PM) flying out to LHR?
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Old Aug 25, 2018, 10:46 pm
  #1419  
 
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Originally Posted by Tamos

I might have overlooked it, but i didnt really find an answer on this question in any of the previous posts:

Will be flying CX F on CX257 to LHR in a couple of days. Departure time is 9:10 AM. Will i be allowed to drop my bags and enter the airport and the lounges already on the day before (around 4 PM) flying out to LHR?
Cannot use lounge day before, no.

And CX257 has F?! I thought that flight didn't have F?

I think you can drop your bags a day before though, someone else will familiarity can explain. But you're not allowed airside until the "airport day" that aligns with your flight.
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Old Aug 26, 2018, 4:52 am
  #1420  
 
Join Date: Dec 2012
Location: BRU
Posts: 62
Checked the booking again and it still seems there will be F on cx257. Hope they won’t swap planes. I Will follow it up more closely from now on.

As for the Airport & lounge access, we will give it a go/try anyways! All CX lounges are open until 00.30 AM (+CX flights leaving around 1 AM or later/‘earlier’), which will be the day we’re flying... anyways: worth trying!
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Old Aug 26, 2018, 5:55 am
  #1421  
 
Join Date: Nov 2007
Location: Hong Kong
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Posts: 7,708
Originally Posted by Tamos
As for the Airport & lounge access, we will give it a go/try anyways! All CX lounges are open until 00.30 AM (+CX flights leaving around 1 AM or later/‘earlier’), which will be the day we’re flying... anyways: worth trying!
You will be the first if so. The airport staff weren't born yesterday.

00:30am is part of the previous airport day, full stop. It's not a 24 hour clock. One airport day runs from ~5:30am until about 2:30am, when the last flight goes out. This isn't up for question in the slightest - only in the hopeful minds of FTers. A number of folks who have tried and reported back here say "no". I can't recall anyone ever saying it worked.

But good luck. As for checking in, that I'm pretty sure you can do.
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Old Aug 26, 2018, 6:05 am
  #1422  
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Originally Posted by Tamos

As for the Airport & lounge access, we will give it a go/try anyways! All CX lounges are open until 00.30 AM (+CX flights leaving around 1 AM or later/‘earlier’), which will be the day we’re flying... anyways: worth trying!
I wonder if you will even get through security and immigration with a flight departure the next day? (as opposed to being in transit)
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Old Aug 29, 2018, 9:08 am
  #1423  
 
Join Date: Aug 2015
Programs: UA 1K, AS 75K, BA Gold, AF Gold
Posts: 45
Originally Posted by wallertown


Great. Thanks for the super quick response.
One follow-up question. Can I bring a guest with me if the guest is not flying onword on a Cathay flight? The guest would be flying onward on Thai Airways.
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Old Aug 29, 2018, 10:19 am
  #1424  
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Originally Posted by wallertown
One follow-up question. Can I bring a guest with me if the guest is not flying onword on a Cathay flight? The guest would be flying onward on Thai Airways.
No. Definitely not Thai

(Must it be same flight?)
percysmith is offline  
Old Aug 29, 2018, 10:35 am
  #1425  
 
Join Date: Jun 2016
Location: Hong Kong
Programs: Lowly CX & IHG
Posts: 382
Earlier this year I went airside for a flight scheduled about 7:30am at 9pm the previous day. Nothing special whatsoever apart from the check-in agent reminded that CX lounges closes at midnight. No issue at immigration; CX and QF lounges all happily took my boarding pass :P

However I don't know if it would matter at all if flight departs later in the day or other factors considered.
watery is offline  


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