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Old Oct 29, 2013, 2:12 am
FlyerTalk Forums Expert How-Tos and Guides
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Lounge Admittance Policy and Guest Admittance Policy
Please see this link for details of lounge admittance for:
  • Marco Polo Members
  • Oneworld status holders
  • Business and First Class Passengers
  • People not flying Cathay Pacific or Dragonair
  • Guests


The following FAQs are addressed below:
  • What lounges does Cathay Pacific operate at HKIA (aka “what are my choices”)?
    • Which departures lounge should I use?
      • I am not a Marco Polo Club member. I am not travelling on a Cathay Pacific or Dragonair flight. Can I use one of the lounges?
        • I am arriving off CX First Class and connecting to a CX or KA flight in Business Class. Can I access the First Class lounge during my transit?
          • Can I visit multiple lounges?
            • Do operational-upgrades (op-ups) come with upgraded lounge benefits?
              • Do mile-upgraded (award) tickets come with lounge benefits?
                • What if I want to meet up with fellow FlyerTalkers in CX lounges?
                  • Transiting through HKG and getting to the lounges
                    • Is it possible to visit airside lounges during a transit and then exit the airport?





What lounges does Cathay Pacific operate at HKIA (aka “what are my choices”)?
Cathay Pacific (together with subsidiary Dragonair) operate the following lounges at Hong Kong:

Departure lounges:
  • The Wing - First Class
  • The Wing - Business Class
  • The Pier - First Class
  • The Pier - Business Class
  • The Cabin - Business Class - Closed as of 1 May 2018
  • The Bridge - Business Class
  • The Deck - Business Class

All departure lounges are airside and are only accessible by passengers who have an onward boarding pass and who have cleared security and passport control.


Which departures lounge should I use?
Depending on your access entitlement, you can use any lounge in the terminal. You should check how long it takes to get to your departure gate from the lounge you choose

Food
  • The Wing - F Class, there is a buffet restaurant, and an a-la-carte menu, and a Champagne bar.
  • The Wing - J Class, there is a new Coffee Loft concept offering freshly brewed coffee and freshly baked pastries. Compared to The Pier, there is also a wider selection of savoury foods.
  • The Pier - F Class has an a la carte restaurant, and no buffet. It is the newest of the lounges, and the most up to date in Cathay's service offering.
  • The Cabin has The Deli and the Health Bar which offer made-to-order hot sandwiches and antipasti, and fresh juices. There is also a small western and Asian food buffet. There is no separate F class dining or seating at The Cabin. The Cabin is permanently closed.
  • The Bridge features The Bakery, which offers freshly baked bread and pizzas, as well as sandwiches, pastries, Asian and Western soups, and fresh salads. There is no separate F class dining or seating at The Bridge.
    F Class Lounge Menus: http://www.flyertalk.com/forum/catha...nge-menus.html

For details of what facilities are offered in each lounge, please refer to the links on the Cathay Pacific/Dragonair websites:

Cathay Pacific Hong Kong Airport Lounges


AusBT reviews of new CX lounges:
The Wing Business Class Review
The Wing First Class Review
The Bridge
The Pier First Class
The New Pier Business Class lounge



Discussion on CX Lounges World Wide:
New - The Bridge
The Wing - The Best Oneworld Business Lounge in the network?
Review of new F wing
Cathay Pacific – Chicago (ORD) Lounge
New CX lounge in SFO???
The New Pier First and Business Class lounges
The New Pier Business Class Lounge
London Heathrow lounge experience
The Deck



I am not a Marco Polo Club member. I am not travelling on a Cathay Pacific or Dragonair flight. Can I use one of the lounges?

Please see the above section which include details on Admittance policies.

The following can access Cathay Pacific lounges to the extent as detailed in the above admittance policy:
  • First and Business Class passengers flying oneworld marketed and operated flights, class of lounge depending on class of travel
  • Oneworld Sapphire members (including Marco Polo Gold members) departing on a oneworld marketed and operated flight, J lounges
  • Oneworld Emerald members (including Marco Polo Diamond members) departing on a oneworld marketed and operated flight, F or J lounges
  • Marco Polo Silver members departing on a Cathay Pacific or Cathay Dragon marketed and operated flight, J lounges (any lounge provided by CX to J passengers except for JFK, where SL members are directed to the Admiral's Club when it is open)
  • Marco Polo Silver, Gold, and Diamond members departing on a Cathay Pacific or Cathay Dragon marketed flight operated by another carrier, class of lounge depending on status, for Cathay Pacific-owned lounges only, if physically accessible and open.

If you do not fall into any of these categories you are out of luck (or you can be guested in).


I am arriving off CX First Class and connecting to a CX or KA flight in Business Class. Can I access the First Class lounge during my transit?
Yes. You will be issued with two lounge invitations when you check in for your flight, one for use at your outport and one for use in Hong Kong. Your Hong Kong lounge invitation will clearly display an invitation to "The Wing/Pier/Cabin/G16 Lounge - FIRST CLASS".
There is some discussion at this thread regarding long transits between a First Class and Business Class flights and lounge entitlement: F lounge use when departing J after long next day transit

Can I visit multiple lounges?
Yes. Although the lounge invitation is collected upon entry, a lounge invitation is not required to enter a lounge. Your boarding pass showing cabin and status, and your frequent flyer card if you are relying on oneworld access privileges, is sufficient. The first time you use a boarding pass to enter, the gate staff will need to scan it to check entry eligibility. A re-entry stamp will then be stamped on your boarding pass, this is so that subsequent entries using that boarding pass will not need it scanned.


Do operational-upgrades (op-ups) come with upgraded lounge benefits?
No. This is because an operational upgrade relates solely to needing to re-seat a passenger on board. There is no operational reason to provide other benefits associated with the upgraded travel class such as lounge entry, priority baggage, or bonus miles.

For example, unless he has status etc. allowing first class lounge entry, a business class traveller upgraded to first class for operational reasons will receive a first class boarding pass paired with a business class lounge invitation. Attempts to use the first class boarding pass to enter a first class lounge will be denied when the lounge agent scans his boarding pass. Similarly, an economy or premium economy class passenger op-up'ed to business class does not receive lounge benefits.


Do mile-upgraded (award) tickets come with lounge benefits?
Yes, award tickets have the same lounge benefits as a regular ticket.


What if I want to meet up with fellow FlyerTalkers in CX lounges?
You could try having a look at this thread: Lounge Meetup Master Thread


Transiting through HKG and getting to the lounges

To provide an idea of where the lounges are located throughout the airport:
  • The Wing is near gates 1-4, G16 is near Gates 15-19. Both of these are on the far east side of the concourse - the Wing is southeast, and G16 is northeast.
  • The Cabin is near gate 21, centrally located also on the eastern side of the concourse.
  • The Bridge is centrally located on the west side of the concourse, within a five minute walk from all gates 30-71. This is probably the most strategically located of all the lounges given the volume of gates it is close to.
  • The Pier is on the northwest side of the concourse, nestled among the 60s gates.
  • *As of now, there is no lounge on the southwest side of the concourse (gates 40), but the Bridge is no more than a 5 minute walk from all of the 40s gates.

When transiting, you can use any transit point as they all lead to the same departures area of the airport. You can utilize any transit checkpoint to successfully reach your departure gate without much difference in walking time Therefore, if you see a transit point with no queue, just use it - you don't need to go to a transit point near your next departing gate. From experience, E1/E2 transit points are the points with the most congestion, but maximum time waiting through these points is about 15 minutes.


Is it possible to visit airside lounges during a transit and then exit the airport?

**Updated, this no longer seems possible, per this thread: Stuck in HKG without being able to Exit , previously there was some view that it may be possible, but this appears to be moot: Using HKG departure-side lounges before clearing immigration
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Lounge Access and other Lounge FAQs

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Old Apr 1, 2018, 9:04 am
  #1351  
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Originally Posted by mechu
Does this policy also apply if connecting from CX to another OW airline or this more generous policy is for CX to CX connections only?
The 'generous' policy only applies for certain CX to CX connections. This includes something like arriving long haul CX F and connecting to long haul CX biz class, where F lounge access will be granted because you are arriving CX F and connecting to CX. The policy doesn't mean a TPE-HKG in F connecting to CX Y to LAX will be given F lounge access in HKG. There is a reasonableness test.

Arriving long haul CX F and connecting to say long haul QF or BA J is unlikely to get you into the CX F lounge in HKG.
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Old Apr 2, 2018, 1:35 am
  #1352  
 
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Are infants considered as a guest, or only pax above the age of two?
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Old Apr 2, 2018, 1:46 am
  #1353  
 
Join Date: Oct 2014
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Originally Posted by ckx2
Are infants considered as a guest, or only pax above the age of two?
Don’t know the rule (if there is one published I have never seen it), but infants are surely not considered guests. Took wife+infant many times and they never said anything. Observed the same with other pax.

According to friends with older kids, they seem to be pretty lenient towards younger kids (5-8 years old) as well.
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Old Apr 3, 2018, 9:35 pm
  #1354  
 
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Flying LAx - SYD in J, from T7. Wondering if I will have access to either the star alliance lounge in TBIT, or United Polaris Lounge?
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Old Apr 3, 2018, 9:47 pm
  #1355  
sxc
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Originally Posted by Auscal
Flying LAx - SYD in J, from T7. Wondering if I will have access to either the star alliance lounge in TBIT, or United Polaris Lounge?
This is the Cathay Pacific forum. So if you have really booked a CX flight then you are departing from the wrong terminal and you won’t have access to those lounges.

But you probably meant to ask your question in the United forum so please go over there for a more useful answer.
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Old May 9, 2018, 1:01 am
  #1356  
 
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I will be flying from HKG to HEL on AY flight with two colleagues (both in the economy). I am gold oneworld, so no problem with access to the CX lounge with 1 colleague. I wonder is guesting 1 colleague in e.g The Wing and later guesting the second colleague in e.g. The Pier would be possible? Anybody tried it?
I would imagine 1 quest only, but no harm to ask. Thanks.
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Old May 9, 2018, 1:07 am
  #1357  
sxc
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Originally Posted by AhogZ
I will be flying from HKG to HEL on AY flight with two colleagues (both in the economy). I am gold oneworld, so no problem with access to the CX lounge with 1 colleague. I wonder is guesting 1 colleague in e.g The Wing and later guesting the second colleague in e.g. The Pier would be possible? Anybody tried it?
I would imagine 1 quest only, but no harm to ask. Thanks.
They have a check-in system these days, so I suspect it will be picked up.

You could guest into a CX lounge, and then guest the other into the QF lounge though.
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Old May 9, 2018, 2:31 am
  #1358  
 
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Originally Posted by sxc
They have a check-in system these days, so I suspect it will be picked up.

You could guest into a CX lounge, and then guest the other into the QF lounge though.
Thanks a lot for your prompt reply. I will try CX and QF option.
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Old May 9, 2018, 3:56 am
  #1359  
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Bear in mind that in each case your guest should leave the lounge when you do, although I'm not aware that CX has any means of policing that.
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Old May 27, 2018, 2:05 am
  #1360  
 
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Flying Cathay J on a BA avios redemption shortly. Can I access the Qantas Business lounge on a Cathay ticket? As at LHR T3 you can access QF, CX and AA lounges on a BA J ticket.

If so, does what Qantas has to offer trump any of the CX lounges?

Thanks
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Old May 27, 2018, 2:25 am
  #1361  
sxc
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Originally Posted by bmibaby737
Flying Cathay J on a BA avios redemption shortly. Can I access the Qantas Business lounge on a Cathay ticket? As at LHR T3 you can access QF, CX and AA lounges on a BA J ticket.

If so, does what Qantas has to offer trump any of the CX lounges?

Thanks
Yes you can according to oneworld rules. And the ticketing carrier has nothing to do with the access rules.

The qantas lounge has better cocktails, and healthier “real” food. A lot of the food in Cathay lounges is a bit “junky”.
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Old May 29, 2018, 8:18 pm
  #1362  
 
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With the new changes in asia miles redemption, does flying CX mnl-hkg-hnd in 1 leg Econ and 1 leg J, will i get access to CX lounges in hk? If yes, which leg should be J and Econ respectively?
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Old May 30, 2018, 12:14 am
  #1363  
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The changes to Asia Miles rules in no way affect lounge access rules. To get access to the departure lounges in HK it is the HKG-HND leg which needs to be in J (and if coming returning it is the HKG-MNL leg that needs to be in J).
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Old May 30, 2018, 12:20 am
  #1364  
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Originally Posted by abielp
With the new changes in asia miles redemption, does flying CX mnl-hkg-hnd in 1 leg Econ and 1 leg J, will i get access to CX lounges in hk? If yes, which leg should be J and Econ respectively?
Neither flight is >5 hours?
https://www.oneworld.com/ffp/lounge-...eaccess/HKG/-1

Connecting between oneworld marketed and operated flights:
  • First and Business Class customers connecting on the same day of travel, or before 6am the following day, can access the lounge when travelling between an international long haul (a oneworld international long haul flight is defined as an international flight marketed and operated by any oneworld carrier with a scheduled flight time longer than 5 hours) and an international short haul or domestic flight (and vice-versa).
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Old May 30, 2018, 12:25 am
  #1365  
 
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Not sure if its been asked, but I do recall for SYD, CX uses the QF lounges, as a DM, can I take 2 guests (as DM benefit) or only 1 as OWE?
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