Diamond Club (ex-bmi) Credit Cards- AMEX, Small Business Visa and defunct Mastercard
#332
Join Date: Mar 2007
Location: Thatcham, UK or Adelaide Australia
Programs: Marriott Lifetime Plat OZ Diamond SK Diamond BA Blue
Posts: 3,323
Miles earned from the card should credit when (or the day after) your statement is issued. Miles earned from flying usually credit within a day or two of flying on bmi, longer for partner airlines.
Flying also earns status miles where credit card spend does not, although if you got the bmi Plus Amex, you should also receive some status miles after your first statement. You need 16000 status miles to qualify for Silver, then another 39000 to qualify for Gold. See the other stickies for details.
Flying also earns status miles where credit card spend does not, although if you got the bmi Plus Amex, you should also receive some status miles after your first statement. You need 16000 status miles to qualify for Silver, then another 39000 to qualify for Gold. See the other stickies for details.
#333
Join Date: Jul 2002
Location: Stirling, Scotland
Programs: Amex Centurion - BA Silver - IHG Diamond Elite - HHonors Diamond - M&M
Posts: 2,025
Losing Patience With the Small Business Visa
I spend about £10k month on the Small Business Visa.
One would think that would mean that I'd see 10k Miles in my account per month.
Thing is this never seems to happen, there is always some sort of problem/delay/system thingy to stop this and no way to check from the statement what should be on my BMI DC account.
I wish the statements were like the consumer card where it showed how many miles were earned.
Last miles I got were 7893 miles on 15 October and most recently 3997 miles on 8 December.
The latest one is the straw that broke the camels back since all my statements have been around £10k.
I've contacted MBNA and asked for a proper explanation and to have my statements analysed then told what miles I should have got so that I can check.
Been assured it has been passed to a very nice lady that handles the spreadsheets sent to BMI so will see what happens.
Anyone using the Business Visa and getting the miles posting regularly and correctly?
One would think that would mean that I'd see 10k Miles in my account per month.
Thing is this never seems to happen, there is always some sort of problem/delay/system thingy to stop this and no way to check from the statement what should be on my BMI DC account.
I wish the statements were like the consumer card where it showed how many miles were earned.
Last miles I got were 7893 miles on 15 October and most recently 3997 miles on 8 December.
The latest one is the straw that broke the camels back since all my statements have been around £10k.
I've contacted MBNA and asked for a proper explanation and to have my statements analysed then told what miles I should have got so that I can check.
Been assured it has been passed to a very nice lady that handles the spreadsheets sent to BMI so will see what happens.
Anyone using the Business Visa and getting the miles posting regularly and correctly?
#334
Join Date: Jan 2003
Posts: 4,930
Fortunately I think I still have a copy of the e-mail confirming all of this at home, but not muchly amused.....
#335
Join Date: Mar 2007
Location: Thatcham, UK or Adelaide Australia
Programs: Marriott Lifetime Plat OZ Diamond SK Diamond BA Blue
Posts: 3,323
At least you've got the 4,000 status miles... Mine rolled over in November. Called MBNA early Dec to enquire when they might make their way to Donnington, to be told they'd be on the 15th Dec statement. Nada. Called today, and the rather bolshi customer service person claims that renewal of the card doesn't come with any entitlement to miles, and that I'm apparently making it up.
Fortunately I think I still have a copy of the e-mail confirming all of this at home, but not muchly amused.....
Fortunately I think I still have a copy of the e-mail confirming all of this at home, but not muchly amused.....
The "will appear on your next statement" answer you first got from MBNA sounds like one of their stock synonyms for "I have no idea" that I've heard several times before.
#336
Senior Moderator, Moderator: Community Buzz and Ambassador: Miles & More (Lufthansa, Austrian, Swiss, and other partners)
Join Date: Jun 2005
Location: 150km from MAN
Programs: LH SEN** HH Diamond
Posts: 29,530
"Collect miles faster with your bmi American Express® Credit Card from MBNA
We’re writing to you to let you know about a new spend bonus promotion, so you’ll be able to reward yourself with flights or treats even sooner with Diamond Club.
If you spend £2,500 on your card between 1 August 2010 and 31 January 2011 then you will earn a 2,500 destinations miles spend bonus*.
What happens next?
It’s simple, we start to calculate your card purchases from 1 August 2010 for 6 months and if you reach the spend target we will credit your Diamond Club account with 2,500 destinations miles.*"
We’re writing to you to let you know about a new spend bonus promotion, so you’ll be able to reward yourself with flights or treats even sooner with Diamond Club.
If you spend £2,500 on your card between 1 August 2010 and 31 January 2011 then you will earn a 2,500 destinations miles spend bonus*.
What happens next?
It’s simple, we start to calculate your card purchases from 1 August 2010 for 6 months and if you reach the spend target we will credit your Diamond Club account with 2,500 destinations miles.*"
#337
Join Date: Nov 2007
Location: SW London
Programs: BAEC Silver; Hilton Diamond;a miscellany of other hotel non-statuses
Posts: 3,607
MBNA AmEx Lounge Passes
Just doing some filing and noticed that the MBNA AmEx paperwork says that two lounge passes would be sent after the annual fee is paid.
Was this added when the fee went up to £85? Pretty sure I didn't get them after applying for the card and paying the fee around April last year and am wondering if I should chase them.
EDIT
And then instantly found the email that couldn't 5 mins ago...
So one remaining question: Are they valid when travelling on any *A ticket, or only BD operated?
Was this added when the fee went up to £85? Pretty sure I didn't get them after applying for the card and paying the fee around April last year and am wondering if I should chase them.
EDIT
And then instantly found the email that couldn't 5 mins ago...
2 bmi lounge passes
After 1 August 2010 you will also receive two bmi lounge passes each year after the annual fee has been debited to your account. These are valid for one year from the date of issue and can be used by you, or you and a guest.
After 1 August 2010 you will also receive two bmi lounge passes each year after the annual fee has been debited to your account. These are valid for one year from the date of issue and can be used by you, or you and a guest.
Last edited by EsherFlyer; Jan 29, 2011 at 12:07 pm
#338
Join Date: Jan 2011
Location: near FRA
Programs: BA Silver, M&M SEN,FB Gold,EI Gold Circle Elite,HHonors Gold, A-Club Platinum, Goldpoints Silver
Posts: 150
BMI Credit Card for non UKs?
According to the website "Offer available to UK applicants.". Has anyone got it just with a UK bank account or similar?
#339
Join Date: Apr 2005
Location: KEL (1 Km) or HAM (85 Km)
Programs: LH SEN
Posts: 1,129
There's a FAQ around here about the card as well...
#341
Suspended
Join Date: Mar 2010
Programs: Migros Cumulus Platinum Hero
Posts: 1,628
#342
Join Date: Oct 2010
Location: The Wee County
Programs: IHG Platinum
Posts: 144
Great thread.
I am thinking of opening the credit card and taking the fee paying one for a year.
I would be looking to use the miles to get a flight next Feb from Aberdeen to Abu Dhabi.
I have looked at the BMI website and gone through the process of trying to select a flight paying miles/cash howevere I am concerned that Abu Dhabi is not in the list of destinations in the drop down.
I read the FAQ and see that not all destinations are shown for booking on line. My question is therefore if I do take this card, would I be able to book flight to this destination using the telephone method if they are not available on line?
Thanks
I am thinking of opening the credit card and taking the fee paying one for a year.
I would be looking to use the miles to get a flight next Feb from Aberdeen to Abu Dhabi.
I have looked at the BMI website and gone through the process of trying to select a flight paying miles/cash howevere I am concerned that Abu Dhabi is not in the list of destinations in the drop down.
I read the FAQ and see that not all destinations are shown for booking on line. My question is therefore if I do take this card, would I be able to book flight to this destination using the telephone method if they are not available on line?
Thanks
#343
Join Date: May 2006
Location: 5 miles from EMA
Programs: BD, BAEC Pleb, VS Pleb, Accor Pleb, HHonors Gold, Big White Season Pass
Posts: 5,925
In a word yes.
The web site is utterly useless for booking anything except an award wholly on BD metal within BD's route network.
The web site is utterly useless for booking anything except an award wholly on BD metal within BD's route network.
#344