FAQ : BAEC : status extensions & Tier Point (re)qualification thresholds reduced
Nov 26, 2020, 7:05 pm
#2281
Moderator: British Airways Executive Club
Join Date: Nov 2010
Location: TPA/ABZ
Programs: BA Lifetime Gold. GGL/CCR.
Posts: 13,252
Nov 26, 2020, 11:46 pm
#2282
Join Date: Jul 2013
Programs: BA GGL/CCR, Hilton Diamond *, IHG, Couples Romance Rewards
Posts: 2,351
Nov 26, 2020, 11:47 pm
#2283
Join Date: Apr 2007
Location: UK/Australia
Programs: BAEC Silver, UA2MM, QF Platinum, VA Platinum., Volare Executive Club
Posts: 2,512
I fully expect to become BAEC Silver next September. Flying out of Australia next year (and more to the point, returning) may not be that easy.
And then, I also need to do something to maintain my Qantas status...
Nov 27, 2020, 5:43 am
#2284
FlyerTalk Evangelist
Join Date: Nov 2018
Location: Istanbul, Turkey
Programs: TK Elite Plus,BAEC GGL,ITA Executive, AFKL Gold,QR Gold,HH Diamond,Bonvoy Gold,ALL Gold
Posts: 14,186
As I mentioned upthread, BA would probably not be the leader extending status one more time and BA would not reconsider extending status 7-8 months ago the expiry date in a situation where they don't even know where could passengers fly in February or March. They might reconsider another extension/reduction closer to July 8 where the first impacted members would drop status if they don't meet the current reduced thresholds. ( My prediction would be May or June depending on how the situation evolves ).
FlyingBlue would have members whose status is going to expire in March 2021 and they haven't still taken action yet. Their website has the generic message that we are looking at the evolving situation and if so, we would make a decision at a later stage. ( I am mentioning FB as their format is similar to BAEC and does not have a calendar year format )
I totally understand that the situation is frustrating but BA doesn't know how the future would look nor do us.
FlyingBlue would have members whose status is going to expire in March 2021 and they haven't still taken action yet. Their website has the generic message that we are looking at the evolving situation and if so, we would make a decision at a later stage. ( I am mentioning FB as their format is similar to BAEC and does not have a calendar year format )
I totally understand that the situation is frustrating but BA doesn't know how the future would look nor do us.
Nov 27, 2020, 6:09 am
#2285
FlyerTalk Evangelist
Join Date: Jan 2000
Posts: 15,351
As BA has shown time and time again, they are the laggards in regards to status extensions, and have been since day one. As was documented in real time BA was behind almost every other major carrier in making such decisions, and my guess is that they will continue to be.
Nov 30, 2020, 6:06 am
#2286
Join Date: Feb 2005
Programs: EL AL Matmid, BA Executive Club GfL, GGL/CCR, Hilton Diamond, Avis President's Club
Posts: 2,085
No CCR card either. knowing that they usually don't have the CCR status in their systems, and given that I am actually planning to be flying in the near future and needing the CCR card, should I contact them to ask what's going on?
Nov 30, 2020, 6:18 am
#2287
Ambassador, British Airways; FlyerTalk Posting Legend
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
Posts: 42,990
My year ended 8th October. I received a renewal pack for GGL, but the new expiry date is 11/21, NOT 11/22. No mention at all in the letter about the one year extension.
No CCR card either. knowing that they usually don't have the CCR status in their systems, and given that I am actually planning to be flying in the near future and needing the CCR card, should I contact them to ask what's going on?
No CCR card either. knowing that they usually don't have the CCR status in their systems, and given that I am actually planning to be flying in the near future and needing the CCR card, should I contact them to ask what's going on?
Nov 30, 2020, 6:39 am
#2288
Join Date: Feb 2005
Programs: EL AL Matmid, BA Executive Club GfL, GGL/CCR, Hilton Diamond, Avis President's Club
Posts: 2,085
Nov 30, 2020, 6:55 am
#2289
Ambassador, British Airways Executive Club, easyJet and Ryanair
Join Date: Sep 2011
Location: UK/Las Vegas
Programs: BA Gold (GGL/CCR)
Posts: 15,930
Nov 30, 2020, 7:04 am
#2290
FlyerTalk Evangelist
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BertieBadger in post #2275
Many people have not had their status extended, indeed I have been told explicitly by BA that mine was not and would not be. But perhaps you misread my point, or more likely I did not express myself clearly - it is not about whether people have "lost", but rather whether there are members whose loyalty was taken for granted, and it seems to me that many will feel exactly that way. The presumption from BA appears to be that because many people re-qualified early, they were spending at a rate that they would continue to do so and retain their status organically. Meanwhile others who had been busy shovelling money into the coffers of BA's competitors would be gifted a free year. Everyone is of course entitled to their own conclusion on whether this demonstrates BA taking loyalty for granted, but I would not be surprised to find that many do.
(Yes, "loyalty" is arguably a misused word for what is ultimately a transactional relationship, however it is one that BA are very fond of so it seems fair to use it in the same manner they do)
A generous appraisal to be sure! Based on some of the comments on this thread, some people found it downright disingenuous, rather than merely clumsily worded. And if it is simply a poor choice of words, why not send out another email saying what they actually meant? To my knowledge they never did. But again this is not about whether people feel hard done by, or whether they "lost out" but whether BA's policies are consistent with their statement that they do not take members' loyalty for granted.
(Yes, "loyalty" is arguably a misused word for what is ultimately a transactional relationship, however it is one that BA are very fond of so it seems fair to use it in the same manner they do)
A generous appraisal to be sure! Based on some of the comments on this thread, some people found it downright disingenuous, rather than merely clumsily worded. And if it is simply a poor choice of words, why not send out another email saying what they actually meant? To my knowledge they never did. But again this is not about whether people feel hard done by, or whether they "lost out" but whether BA's policies are consistent with their statement that they do not take members' loyalty for granted.
Nov 30, 2020, 7:04 am
#2291
Join Date: Dec 2009
Location: near Heathrow
Programs: BA GGL/CCR, GfL (OWE), SA LifePlat (*G), BD Gold to the end, Hilton Diamond
Posts: 2,914
My year ended 8th October. I received a renewal pack for GGL, but the new expiry date is 11/21, NOT 11/22. No mention at all in the letter about the one year extension.
No CCR card either. knowing that they usually don't have the CCR status in their systems, and given that I am actually planning to be flying in the near future and needing the CCR card, should I contact them to ask what's going on?
No CCR card either. knowing that they usually don't have the CCR status in their systems, and given that I am actually planning to be flying in the near future and needing the CCR card, should I contact them to ask what's going on?
mikebg is now entering the 25% reduction requalification year having been 'extended' to 11/21 (and having the 8 October 2020 yearend earnings ignored) and will need to earn 3750TP between 9 October 2020 and 8 October 2021 to retain GGL/CCR card into 2022.
No issue with not receiving CCR card in the pack. I never have and always have to call to ask for it.
Last edited by gcuk; Nov 30, 2020 at 7:22 am
Nov 30, 2020, 7:13 am
#2292
Ambassador, British Airways; FlyerTalk Posting Legend
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
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so bascially you are in the same situation as me. it seems you get your 1 year extension as back in june your card expiry was changed from 31 dec 2020 to 31 dec 2021. however if you requalify anyway in your current year you don't get another year added on top of that. effectively those who requalified in their current year are not getting any benefit.
Nov 30, 2020, 7:16 am
#2293
Ambassador, British Airways Executive Club, easyJet and Ryanair
Join Date: Sep 2011
Location: UK/Las Vegas
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BertieBadger in post #2275
I’d be very surprised if BA chose to do nothing to protect affected members, loyalty will be even more important to airlines as the world begins to reopen. We need to exercise a little patience rather than assume nothing will be offered.
Nov 30, 2020, 7:19 am
#2294
Join Date: Dec 2009
Location: near Heathrow
Programs: BA GGL/CCR, GfL (OWE), SA LifePlat (*G), BD Gold to the end, Hilton Diamond
Posts: 2,914
so bascially you are in the same situation as me. it seems you get your 1 year extension as back in june your card expiry was changed from 31 dec 2020 to 31 dec 2021. however if you requalify anyway in your current year you don't get another year added on top of that. effectively those who requalified in their current year are not getting any benefit.
So I'm banking on some further extension.
Nov 30, 2020, 7:22 am
#2295
Join Date: May 2016
Location: EDI
Programs: Was BA GGL but no longer travelling
Posts: 583
I am in the same boat. August renewal, requalified before lockdown, haven't flown since. I really hope BA do review this. The whole BAEC is geared to loyalty, and clearly they want to keep loyalty. At what's likely to be the top tier of revenue customers (GGL), being "overlooked" by BA isn't simply an omission, it feels worse!
Last edited by HighwayToHEL; Nov 30, 2020 at 7:41 am