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COVID-19 and BA: Using Heathrow T5

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Old Jul 29, 2020, 4:12 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: Genius1
WHAT'S OPEN IN T5?

Current to 14 January 2022. Changes from previous update in red where applicable.

Landside - Departures
Boots
Caffè Nero
Excess Baggage (both units in Zones B and F)
Excess Baggage Wrap
Kanishka Kitchen
Travelex
WHSmith (both units in Zones C and H) - including Post Office in WHSmith Zone H

Landside - Arrivals
Boots
Bradley Smith Hair Express Bar
Caffè Nero (both units North and South)
Costa Coffee
Excess Baggage
Hotel Reservations / Sim Local
Marks and Spencer
Travelex
WHSmith

Airside - T5A Upper Level
Accessorize
Boots
Dixons Travel
Giraffe
Glorious Britain
Gordon Ramsay Plane Food
Harrods
The Harry Potter Shop
The Macallan Boutique
Travelex
Wagamama
WHSmith
World Duty Free Tobacco

Airside - T5A Gate Level
Be Relax
Boots
Bottega Venetta
Bulgari
Burberry
Cartier
Case
Caviar House & Prunier Seafood Bar
Chanel
Dior
Dixons Travel
Fortnum & Mason
Gucci
Hermès
Hugo Boss
InMotion
Itsu
Kurt Geiger
Louis Vuitton
Orlebar Brown
Paul Smith
Pilots Bar & Kitchen
Prada
Pret a Manger (both Main and Express units)
Ray-Ban
Reiss
Rituals
Rolex
Smythson
Starbucks
Sunglass Hut
Ted Baker
The Crown Rivers (JD Wetherspoon)
Tiffany & Co.
Travelex
Watches of Switzerland
WHSmith (both North and South units)
WHSmith Bookshop
World of Whiskies
World Duty Free (all units - Collection, Main, North, Perfumerie)

Airside - T5B
Boots
Dixons Travel
Sim Local
Starbucks
Sunglass Hut
WHSmith
World Duty Free

Airside - T5C
Boots
Starbucks
WHSmith
World Duty Free

Airside - Arrivals
World Duty Free (both North and South units)



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COVID-19 and BA: Using Heathrow T5

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Old Jun 21, 2020, 3:24 pm
  #31  
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
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Originally Posted by ahmetdouas
Any idea on when the normal shops and food places (e.g. pret for take-away, etc.) will open as they are now allowed to since June 15? Or is the demand not there to open yet.
Prêt airside opens tomorrow. Other shops will open in stages from 1 to 6 July but I suspect many outlets will remain closed until there are more people fiying. That would suggest mid July, when AA and possibly AY move into T5.
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Old Jun 21, 2020, 3:25 pm
  #32  
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Some comments in this thread LHR T5 Shop Reopenings?
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Old Jun 22, 2020, 1:50 am
  #33  
 
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Have been looking at parking options in the next couple of weeks. Long Stay, Business and Pod at T5 all seem to be unavailable on the official site. Is it possible to just turn up and use Long Stay, does anyone know?
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Old Jun 22, 2020, 5:28 am
  #34  
 
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Location: Surrey, UK
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Originally Posted by ThatT1Feeling
Have been looking at parking options in the next couple of weeks. Long Stay, Business and Pod at T5 all seem to be unavailable on the official site. Is it possible to just turn up and use Long Stay, does anyone know?
I had the same issue when looking to book for the end of July. Tweeted Heathrow and they said to phone the parking team: 0344 335 1000. Whether or not you can book through them, they didn't say - only that they could advise.

From memory, I think you can just turn up and pay on the gate, but its way more expensive.

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Old Jun 22, 2020, 6:24 am
  #35  
 
Join Date: Jan 2016
Location: LON
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At least one of the car parks are in use for other services, Staff parking 2E is a regional COVID test centre. But not heard of any other car parks being reassigned.
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Old Jun 22, 2020, 6:55 am
  #36  
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It was fine to book about 10 days ago although T5 Long Term seemed outrageously expensive. When I looked on the T2/3 and T4 Long Term they were about half the T5 rate, the T4 rate was cheapest at about £110 for 2 weeks which for LHR seemed very reasonable. Didn't book anything.....BA cancelled my flight the day after I booked it

Having said that, with T4 being closed it might be a bit risky to park even if still available to book as there are probably no shuttle buses running so it might be a bit of long wait
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Old Jun 23, 2020, 5:52 am
  #37  
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POD Parking and T5 Business Parking are both closed - only T5 Long Stay and Short Stay are open.
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Old Jun 23, 2020, 7:27 am
  #38  
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Originally Posted by Genius1
POD Parking and T5 Business Parking are both closed - only T5 Long Stay and Short Stay are open.
Pod would be impossible to socially distance I guess relating to different households and the Business Parking uses very small minibuses.

Have just tried looking at a random date early July on the 4th to the 18th and T5 shows zero Long Term availability, only Short Term at £227. However T2 Long Term is available at £108 for 2 weeks....which still seems very cheap for LHR.

Is T5 Long-Term already full for July, even with around 50% of BA flights running?
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Old Jun 23, 2020, 7:38 am
  #39  
 
Join Date: Sep 2015
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Programs: BA Silver; IHG Spire; Avis P+; Global Entry
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T5 long term is also shut due to COVID, they are telling prebooked customers it will be moved to short stay, along with the POD.

https://www.heathrow.com/transport-a...g-stay-parking
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Old Jun 23, 2020, 8:28 am
  #40  
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Originally Posted by aidy
T5 long term is also shut due to COVID, they are telling prebooked customers it will be moved to short stay, along with the POD.

https://www.heathrow.com/transport-a...g-stay-parking
Presumably this means new T5 bookings are at the Short-Term rates only now...if pax want to save around £100 over 2 weeks they have to allow another 30-ish minutes and go to T2 Long-Term and take the HEX round to T5. Worth knowing though...
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Old Jun 26, 2020, 12:06 pm
  #41  
 
Join Date: Oct 2014
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Experiences through LHR T5?
I have to fly to NCE in a couple of days time for work and am wondering if anyone has any recent experiences of T5 and what it’s like on the ground? Obviously no lounges are open, but keen to know what security, border control etc is like.
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Old Jun 26, 2020, 12:19 pm
  #42  
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The following threads all have some information that may be relevant:
COVID-19 and BA: Using Heathrow T5
Italy specific requirements at T5
Covid-19 : BA network lounge closures, effective 17 March
LHR arrival process
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Old Jun 27, 2020, 3:43 pm
  #43  
 
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Any idea when fast track security will reopen at T5?
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Old Jun 27, 2020, 3:50 pm
  #44  
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Originally Posted by BAeuro
Any idea when fast track security will reopen at T5?
When demand requires it - at the moment, there aren’t the passenger volumes to justify (or require) it.
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Old Jun 28, 2020, 4:10 am
  #45  
 
Join Date: Oct 2014
Programs: BAEC Gold
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At T5 today for BA344. Very busy boarding process and no social distancing taking place. Boarding from front to back which seems to have caused some confusion amongst pax. Everyone in masks, but no markings at the gate so loads of people close together.


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