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Free drinks trial for BAEC Silver and Golds on selected short haul routes

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Free drinks trial for BAEC Silver and Golds on selected short haul routes

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Old Apr 9, 2018, 3:27 pm
  #151  
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No freebies on my mid-morning LBA-LHR run today
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Old Apr 9, 2018, 3:28 pm
  #152  
 
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Originally Posted by ThatT1Feeling
Well, kind of. But it actually has the risk of creating dissatisfaction. If you're on one route one week and get a free drink and then don't get a free drink on another route the following week, you might feel like the service is a bit, well, inconsistent. I seem to have a knack of missing all of these freebies, so I am just generally unimpressed from a personal perspective
well it seems not every Gold or Silver is on FT. Some of our fellow BA Exec Club members are confused and reporting it on twitter.
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Old Apr 9, 2018, 3:33 pm
  #153  
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Originally Posted by BA6948

well it seems not every Gold or Silver is on FT. Some of our fellow BA Exec Club members are confused and reporting it on twitter.
https://twitter.com/edlangley/status...721509888?s=21
Did your friend get a response on Twitter?

I dont use Twitter ... must admit ... I don’t know how to use it.

i agree with others here... communication from The BA management should have been sent out.
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Old Apr 9, 2018, 3:36 pm
  #154  
 
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Originally Posted by BA6948

well it seems not every Gold or Silver is on FT. Some of our fellow BA Exec Club members are confused and reporting it on twitter.
https://twitter.com/edlangley/status...721509888?s=21


He did get a response:


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Old Apr 9, 2018, 3:38 pm
  #155  
 
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Originally Posted by deboyzoned


Did your friend get a response on Twitter?

I dont use Twitter ... must admit ... I don’t know how to use it.

i agree with others here... communication from The BA management should have been sent out.
Twitter is the best way to complain, praise or get things done for you without the need to go through the call center. Click on that tweet and you‘ll see BA‘s answer and some of the reactions of other passengers. BA said it was a trial but not available on every flight.
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Old Apr 9, 2018, 3:39 pm
  #156  
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Thanks
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Old Apr 9, 2018, 3:54 pm
  #157  
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Originally Posted by BA6948

Twitter is the best way to complain, praise or get things done for you without the need to go through the call center. Click on that tweet and you‘ll see BA‘s answer and some of the reactions of other passengers. BA said it was a trial but not available on every flight.
Thanks ... I’ll stay with this forum. I’ve never had any problems with GGL line to sort out any issues.

I dont see the need to post on Twitter (if I knew how to, I still would not.)

I do however find it bizarre that this GGL member who has access to Lounges before their flights have a need to rant on Twitter that they did not get a free drink on this trial when their lowly Gold friend did on a different route.

Really? .... If you are GGL .... you can buy yourself a drink on BoB. 😊

Edited... Also my opinion is that this is actually abusing Twitter service. A GGL not getting a free drink in ET on a non trial route is wasting BA resources. Flight delays, cancellations, diversions etc are more important.

He is more than welcome to join this forum.
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Last edited by deboyzoned; Apr 9, 2018 at 11:52 pm
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Old Apr 11, 2018, 1:07 pm
  #158  
 
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Originally Posted by BA6948

Twitter is the best way to complain, praise or get things done for you without the need to go through the call center.

It is also the only reason I actually have a twitter account lol
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Old Apr 11, 2018, 1:11 pm
  #159  
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By all means use Twitter .... but not for throwing your toys out of the Pram.😊
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Old Apr 11, 2018, 1:17 pm
  #160  
 
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Nothing on LHR-AMS this evening....didn’t even see the CSM during the flight.
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Old Apr 11, 2018, 1:38 pm
  #161  
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Originally Posted by Upupintheair
Nothing on LHR-AMS this evening....didn’t even see the CSM during the flight.
Its a Trial on a few routes. Don’t know what routes. I simply ask the CC and expectation is set. :-)
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Old Apr 11, 2018, 1:40 pm
  #162  
 
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Originally Posted by deboyzoned


Its a Trial on a few routes. Don’t know what routes. I simply ask the CC and expectation is set. :-)
very true, did not get the opportunity and obviously today was not a trial run. No expectations, just curious.
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Old Apr 11, 2018, 2:04 pm
  #163  
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Originally Posted by Upupintheair


very true, did not get the opportunity and obviously today was not a trial run. No expectations, just curious.
Lets hope it’s rolled out across the SH network soon as a permanent benefit. Granted pre BoB, it was a norm. :-)
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Old Apr 11, 2018, 2:09 pm
  #164  
 
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Originally Posted by deboyzoned
Just about to depart LHR to FRA and CC in ET confirmed they are running trial on this flight. So have pre-ordered 😊 on their print out.
Edit: Not an announcement, I just enquiried at back of plane
So how does it work? Does the CC have a list and do they come and speak to you before service starts or do they ask as they're coming through the cabin with the trolley?
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Old Apr 11, 2018, 2:13 pm
  #165  
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Originally Posted by ThatT1Feeling
So how does it work? Does the CC have a list and do they come and speak to you before service starts or do they ask as they're coming through the cabin with the trolley?
The ET crew have a printout of all Silvers, Golds and GGL. I happened to talk to them before takeoff and asked if they were doing the trial. They said yes. And then as they are doing the service, they say a drink is complimentary for you Mr/Ms YYY and also complementary for a travelling companion.

Simples :-)
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