Free drinks trial for BAEC Silver and Golds on selected short haul routes
Apr 6, 2022, 11:37 pm
#196
Join Date: Jul 2013
Programs: BA GGL/CCR, Hilton Diamond *, IHG, Couples Romance Rewards
Posts: 2,351
Apr 7, 2022, 1:05 am
#197
FlyerTalk Evangelist, Ambassador, British Airways Executive Club
Join Date: Jun 2008
Location: Somewhere between 0 and 13,000 metres high
Programs: AF/KL Life Plat, BA GGL+GfL, ALL Plat, Hilton Diam, Marriott Gold, blablablah, etc
Posts: 30,540
It indeed sounds like more of a crew initiative. Whilst the default is nothing, some crew will kindly approach GGL/GCH or customers with noted major disruptions or special occasions with anything from a greeting to a glass of something, a "would you like to drink anything" or even a "I have a breakfast tray left which is going to go to waste". It is not systematic, it is not official service, more of an ad hoc "surprise and delight" initiative based on service constraints (e.g you'd likely only get this if CE is not too busy, if the crew have spared, if the number of passengers that would qualify for special attention in Y is small enough, and if this can be done discretely).
Apr 8, 2022, 2:08 pm
#198
Join Date: Jun 2015
Location: London
Programs: BA Gold
Posts: 368
A bottle of fizz and glass were delivered to me (along with crisps and bottle of water) in the main cabin on a LHR/BHD a few days ago. The Gold in the row in front of me received the same. A nice gesture from the in-flight lead.