Jan 19, 2018, 5:19 pm
Last edit by: makin'miles
New Club World Service 2017
Effective July 6, 2018, new bedding products expected to be on all Club World flights, worldwide (including LHR, LGW and LCY services).
New catering and bedding
Routes on which the new catering and bedding are in operation.
Launched October 2017
London Heathrow - New York JFK
Launched February 2018 (all from London Heathrow LHR):
Boston (BOS), Baltimore (BWI), Dubai (DXB), Newark (EWR), Philadelphia (PHL), Washington (IAD), Hong Kong (HKG)
Launched March 2018 (LHR)
San Francisco (SFO), Los Angeles (LAX), San José (SJC), San Diego (SAN). Las Vegas (LAS), Phoenix (PHX), Seychelles (SEZ from 25 March)
Launched 4 April 2018 (LHR)
Houston (IAH), Miami (MIA), Dallas Fort Worth (DFW), New Orleans (MSY).
Launched 1 May 2018 (LHR) - (Bedding previously launched on DEN, ATL, SEA, YVR)
Denver (DEN), Atlanta (ATL), Austin (AUS), Nassau-Grand Cayman (NAS-GCM), Seattle (SEA), Vancouver (YVR), Calgary (YYC), Nashville (BNA)
Launched 17 May 2018 (LHR) - (Catering previously launched on ORD, YUL, YYZ)
Toronto (YYZ), Montréal (YUL), Chicago (ORD)
Launched 1 July 2018 (LHR) - (Bedding previously launched on CPT, JNB, SIN, SIN-SYD)
Cape Town (CPT), Johannesburg (JNB), Singapore (SIN), Singapore-Sydney (SIN-SYD)
Launched 1 August 2018 (LHR) - (Bedding previously launched)
Abu Dhabi (AUH), Bahrain (BAH)
Launched 1 September 2018 (LHR) - (Bedding previously launched)
Delhi (DEL), Kuwait (KWI), Muscat (MCT)
Launched 1 October 2018 (LHR) - (Bedding previously launched)
Buenos Aires (EZE), Jeddah (JED), Mexico City (MEX), Rio de Janeiro (GIG), Riyadh (RUH), Santiago (SCL), Sao Paulo (GRU), Tokyo Haneda (HND), Tokyo Narita (NRT)
Launched 28 October 2018 (LHR) - (Bedding previously launched)
Abuja (ABV), Accra (ACC), Bangkok (BKK), Bangalore (BLR), Beijing (PEK), Chennai (MAA), Hyderabad (HYD), Kuala Lumpur (KUL), Lagos (LOS), Mumbai (BOM), Nairobi (NBO), Shanghai (PVG)
Launched 2018
London City (LCY) - New York (JFK)
Bedding only routes (as of 31 May 2018)
Bedding now launched on all LHR services
AMM, BEY, CAI, DME, DOH, ICN, IKA, LAD, TLV (IKA and LAD routes subsequently terminated; catering on remaining LHR routes expected to launch in December 2018).
LGW routes: White Company products expected to be on all LGW flights effective 06 July 2018, at which time all Club World routes worldwide will feature the new bedding product (see post 1367). Reports that new bedding loaded on LGW-JFK in late June (see post 1349).
Effective July 6, 2018, new bedding products expected to be on all Club World flights, worldwide (including LHR, LGW and LCY services).
New catering and bedding
Routes on which the new catering and bedding are in operation.
Launched October 2017
London Heathrow - New York JFK
Launched February 2018 (all from London Heathrow LHR):
Boston (BOS), Baltimore (BWI), Dubai (DXB), Newark (EWR), Philadelphia (PHL), Washington (IAD), Hong Kong (HKG)
Launched March 2018 (LHR)
San Francisco (SFO), Los Angeles (LAX), San José (SJC), San Diego (SAN). Las Vegas (LAS), Phoenix (PHX), Seychelles (SEZ from 25 March)
Launched 4 April 2018 (LHR)
Houston (IAH), Miami (MIA), Dallas Fort Worth (DFW), New Orleans (MSY).
Launched 1 May 2018 (LHR) - (Bedding previously launched on DEN, ATL, SEA, YVR)
Denver (DEN), Atlanta (ATL), Austin (AUS), Nassau-Grand Cayman (NAS-GCM), Seattle (SEA), Vancouver (YVR), Calgary (YYC), Nashville (BNA)
Launched 17 May 2018 (LHR) - (Catering previously launched on ORD, YUL, YYZ)
Toronto (YYZ), Montréal (YUL), Chicago (ORD)
Launched 1 July 2018 (LHR) - (Bedding previously launched on CPT, JNB, SIN, SIN-SYD)
Cape Town (CPT), Johannesburg (JNB), Singapore (SIN), Singapore-Sydney (SIN-SYD)
Launched 1 August 2018 (LHR) - (Bedding previously launched)
Abu Dhabi (AUH), Bahrain (BAH)
Launched 1 September 2018 (LHR) - (Bedding previously launched)
Delhi (DEL), Kuwait (KWI), Muscat (MCT)
Launched 1 October 2018 (LHR) - (Bedding previously launched)
Buenos Aires (EZE), Jeddah (JED), Mexico City (MEX), Rio de Janeiro (GIG), Riyadh (RUH), Santiago (SCL), Sao Paulo (GRU), Tokyo Haneda (HND), Tokyo Narita (NRT)
Launched 28 October 2018 (LHR) - (Bedding previously launched)
Abuja (ABV), Accra (ACC), Bangkok (BKK), Bangalore (BLR), Beijing (PEK), Chennai (MAA), Hyderabad (HYD), Kuala Lumpur (KUL), Lagos (LOS), Mumbai (BOM), Nairobi (NBO), Shanghai (PVG)
Launched 2018
London City (LCY) - New York (JFK)
Bedding only routes (as of 31 May 2018)
Bedding now launched on all LHR services
AMM, BEY, CAI, DME, DOH, ICN, IKA, LAD, TLV (IKA and LAD routes subsequently terminated; catering on remaining LHR routes expected to launch in December 2018).
LGW routes: White Company products expected to be on all LGW flights effective 06 July 2018, at which time all Club World routes worldwide will feature the new bedding product (see post 1367). Reports that new bedding loaded on LGW-JFK in late June (see post 1349).
New Club World Service 2017 - catering and bedding – experiences and reactions
Dec 6, 2017, 11:49 am
#616
Join Date: Sep 2013
Programs: BAEC Gold, EK Skywards (enhanced Blue !), Oman Air Sindbad Gold
Posts: 6,399
From what you say, I’m beginning to sense (wrongly or rightly .....) that the final version - when eventually rolled-out - will be less good than the prototype currently on trial.
Dec 6, 2017, 1:56 pm
#618
Join Date: Sep 2013
Programs: BAEC Gold, EK Skywards (enhanced Blue !), Oman Air Sindbad Gold
Posts: 6,399
Fair enough CIHY. Here’s hoping you’re right and I’m wrong !
Style in delivery can certainly help towards creating a good impression, but perhaps BA were being overly-ambitious on that score.
But of course ultimately what matters most is the quality & variety (also quantity) of the food itself. I guess that’s where the focus should - and hopefully, will - be when the new offering is finally rolled out network-wide.
Style in delivery can certainly help towards creating a good impression, but perhaps BA were being overly-ambitious on that score.
But of course ultimately what matters most is the quality & variety (also quantity) of the food itself. I guess that’s where the focus should - and hopefully, will - be when the new offering is finally rolled out network-wide.
Dec 7, 2017, 7:18 am
#620
Join Date: May 2013
Posts: 6,349
So far it seems all my personal hopes are dashed. We don't do NYC and the others around there, so as far as catering is concerned I will just have to hope I live long enough to experience it (once it has been debugged).
As to the bedding, I gather there has been some sort of problem with the roll-out fleet-wide. Oh, God, if BA can't even procure and distribute new blankets and pillows, what are they doing running an airline?
I'm just so disappointed, when things seemed to be starting to look up. Our future plans continue to include as little BA l/h as practical, although not easy to avoid given their Caribbean coverage with the random old 777s
As to the bedding, I gather there has been some sort of problem with the roll-out fleet-wide. Oh, God, if BA can't even procure and distribute new blankets and pillows, what are they doing running an airline?
I'm just so disappointed, when things seemed to be starting to look up. Our future plans continue to include as little BA l/h as practical, although not easy to avoid given their Caribbean coverage with the random old 777s
Dec 7, 2017, 11:12 am
#622
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Original Poster
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,849
Thanks for that information. I did wonder whether BWI would get it, it sometimes has a bit of a Cinderella status, but our resident BWI representative will doubtless be very pleased! When I saw the earlier post from BApilotinsider I did wonder if Toronto would be on the list, though I could equally see the Canadian aspect being an additional complication compared to these USA destinations.
Dec 7, 2017, 1:55 pm
#625
FlyerTalk Evangelist
Join Date: Jul 2002
Programs: Mucci des Hommes Magiques et Magnifiques
Posts: 19,107
Dec 7, 2017, 2:12 pm
#626
Suspended
Join Date: Jan 2005
Location: London
Programs: plenty - ggl, ccr, etc, etc.
Posts: 1,704
on a 6 hour (short) Boston they ll have go straight into the second meal service after the dessert cheese from the first one if they need to cleared up with 40 mins to go. That ll be interesting to watch...
Dec 7, 2017, 3:11 pm
#628
Join Date: Mar 2009
Location: JAX
Programs: Ex-BA/AA/CP/LY staff, BA Executive Club Blue, IHG Diamond, Marriott Silver, Chick-fil-A Red
Posts: 3,588
How soon before we see 'Tracking New Club World Catering' and 'Tracking New Club World Bedding' threads start?
Dec 7, 2017, 3:17 pm
#629
Suspended
Join Date: May 2009
Location: DFW
Programs: AAdvantage Platinum, Hilton HHonors Gold
Posts: 2,863
Tried the new service twice, must say Do&Co truly delivered. However, in one instance dinner on the last LHR-JFK flight got served 2h30m into the flight - and I assume this was mostly due to the new, complex setup.
Also, I like the new amenity kit and the new bedding - although the amount of items provided is perhaps too much given the lack of storage space.
Also, I like the new amenity kit and the new bedding - although the amount of items provided is perhaps too much given the lack of storage space.
Dec 7, 2017, 3:54 pm
#630
Join Date: Aug 2015
Posts: 1,499
I would quite prefer them to roll out the bedding (pun intended, hehe) as quickly as possible. Personally not so fussed about the speed of the catering upgrade. I never sleep comfortably in a CW seat, so I'd quite like to see if the new set up makes any noticeable difference.