Apr 16, 2017, 1:12 pm
Last edit by: corporate-wage-slave
Club Europe Catering Guide 2017.
This thread outlines the new arrangements for Club Europe catering, introduced on Sunday 26 March 2017 and due to end on Tuesday 11 September 2018, based on 3 zones. A new Club Europe catering product is due to be launch on Wednesday 12 September 2018, and this is based on 4 bands. The main information piece - in terms of timings and the distance zones for the meals can be found in post 1. The following cross references the photos below against the matrix of options. In addition to the photos, some FTers have written extensively on their experiences so there is more to this thread than the pictures. Also note that there was an increase in food offered on some combinations shortly after the start-up, so the more recent photos may be the best place to start.The previous shorthaul catering guide, now locked but which had the previous 4 band system, is to be found here.
Numbers relate to the post number. Vegetarian means the alternative option provided as standard rather than the pre-ordered versions - which are VLML (Lacto-ovo), AVML (Asia) and VGML (Vegan) . There are differences between the offering in/out of LHR, LGW, LCY+STN. Last update: 833
-------------------------
Note posts before 1-832 are typically the April 2017 menu. 833 and above is from the menu for May 2017.
----
Chef's Chat sheets for:
CE LHR Summer 2017 - Rotation A
http://www.flyertalk.com/forum/28338151-post954.html
http://www.flyertalk.com/forum/28339641-post958.html
-----.
Short Band (UK, France, Ireland, BeNeLux, Germany)
Breakfast: 279, 570 (vegetarian), 629, 674, 821 (Express breakfast for MAN and LBA), 1343 (Vegan), 2285 (Express for LBA and MAN), 2445
Brunch: 180, 289, 469, 563, 685, 716, 2625 (AVML)
Lunch: 207, 545 (diabetic), 644 (first photo), 680 (VLML), 802, 928, 1322 (Kosher), 2284
Afternoon tea: 339, 404 (vegetarian), 480, 600 (VLML), 710 (including low lactose), 800, 882 (gluten free), 1281, 1322 (Kosher), 1673, 2679 (Kosher), 2792
Dinner: 563, 630 (VGML), 669 (Kosher Passover), 771 (VGML LCY) 799, 819 (AVML), 833 (May 2017 menu), 1283, 1287, 1674, 2446, 2616 (Kosher), 2793
Comments on difference between AVML and VLML here.
-----
Medium Band (e.g. Madrid, Nice, Prague, Copenhagen)
Breakfast: 645 (vegetarian), 724 (vegetarian), 1003
Brunch: 199 (VLML), 600 (VLML), 659 (Kosher Passover)
Lunch: 239 (child), 251, 425, 641, 733
Afternoon tea: 332 (also includes vegetarian), 426 (GFML), 813 (Muslim)
Dinner: 456, 551 (also includes VLML), 666, 1004,
1278
-----
Long Band (e.g. Lisbon, Rome, Warsaw, Stockholm).
Breakfast: 195 (vegetarian)
Rest of the day: 306 (LFML), 345, 427, 443, 468, 597, 676, 687, 695, 783 (VLML)
======
NOT MAINTAINED AND OUT OF DATE: The complete Short Haul meal structure for the longer flights as of October 2017 is:
LHR
Meal 1: Chicken / red pepper risotto
Meal 2: Beef cheek
Meal 3: Chicken supreme / gnocchi
Meal 4: Miso glazed cod
Meal 5: Chicken khao soi
Meal 6: Hot smoked salmon linguine
LGW
Meal 1: Thyme roasted chicken
Meal 2: Spicy corn and paneer masala
Meal 3: Thai Penang chicken curry
Meal 4: Roasted red pepper tortellini
Meal 5: Beef and mushroom caserole
Meal 6: Tomato and four cheeses tortellini
Structured into:
Rotation A
LHR outbound
Meal 3
Meal 4
inbound to LHR
Meal 5
Meal 6
Rotation B
LHR outbound
Meal 5
Meal 6
inbound to LHR
Meal 1
Meal 2
Rotation C
LHR outbound
Meal 1
Meal 2
inbound to LHR
Meal 3
Meal 4
===
October 2017 = Rotation C
November 2017 = Rotation A
December 2017 = Rotation B
January 2018 = Rotation C
etc
This thread outlines the new arrangements for Club Europe catering, introduced on Sunday 26 March 2017 and due to end on Tuesday 11 September 2018, based on 3 zones. A new Club Europe catering product is due to be launch on Wednesday 12 September 2018, and this is based on 4 bands. The main information piece - in terms of timings and the distance zones for the meals can be found in post 1. The following cross references the photos below against the matrix of options. In addition to the photos, some FTers have written extensively on their experiences so there is more to this thread than the pictures. Also note that there was an increase in food offered on some combinations shortly after the start-up, so the more recent photos may be the best place to start.The previous shorthaul catering guide, now locked but which had the previous 4 band system, is to be found here.
Numbers relate to the post number. Vegetarian means the alternative option provided as standard rather than the pre-ordered versions - which are VLML (Lacto-ovo), AVML (Asia) and VGML (Vegan) . There are differences between the offering in/out of LHR, LGW, LCY+STN. Last update: 833
-------------------------
Note posts before 1-832 are typically the April 2017 menu. 833 and above is from the menu for May 2017.
----
Chef's Chat sheets for:
CE LHR Summer 2017 - Rotation A
http://www.flyertalk.com/forum/28338151-post954.html
http://www.flyertalk.com/forum/28339641-post958.html
-----.
Short Band (UK, France, Ireland, BeNeLux, Germany)
Breakfast: 279, 570 (vegetarian), 629, 674, 821 (Express breakfast for MAN and LBA), 1343 (Vegan), 2285 (Express for LBA and MAN), 2445
Brunch: 180, 289, 469, 563, 685, 716, 2625 (AVML)
Lunch: 207, 545 (diabetic), 644 (first photo), 680 (VLML), 802, 928, 1322 (Kosher), 2284
Afternoon tea: 339, 404 (vegetarian), 480, 600 (VLML), 710 (including low lactose), 800, 882 (gluten free), 1281, 1322 (Kosher), 1673, 2679 (Kosher), 2792
Dinner: 563, 630 (VGML), 669 (Kosher Passover), 771 (VGML LCY) 799, 819 (AVML), 833 (May 2017 menu), 1283, 1287, 1674, 2446, 2616 (Kosher), 2793
Comments on difference between AVML and VLML here.
-----
Medium Band (e.g. Madrid, Nice, Prague, Copenhagen)
Breakfast: 645 (vegetarian), 724 (vegetarian), 1003
Brunch: 199 (VLML), 600 (VLML), 659 (Kosher Passover)
Lunch: 239 (child), 251, 425, 641, 733
Afternoon tea: 332 (also includes vegetarian), 426 (GFML), 813 (Muslim)
Dinner: 456, 551 (also includes VLML), 666, 1004,
1278
-----
Long Band (e.g. Lisbon, Rome, Warsaw, Stockholm).
Breakfast: 195 (vegetarian)
Rest of the day: 306 (LFML), 345, 427, 443, 468, 597, 676, 687, 695, 783 (VLML)
======
NOT MAINTAINED AND OUT OF DATE: The complete Short Haul meal structure for the longer flights as of October 2017 is:
LHR
Meal 1: Chicken / red pepper risotto
Meal 2: Beef cheek
Meal 3: Chicken supreme / gnocchi
Meal 4: Miso glazed cod
Meal 5: Chicken khao soi
Meal 6: Hot smoked salmon linguine
LGW
Meal 1: Thyme roasted chicken
Meal 2: Spicy corn and paneer masala
Meal 3: Thai Penang chicken curry
Meal 4: Roasted red pepper tortellini
Meal 5: Beef and mushroom caserole
Meal 6: Tomato and four cheeses tortellini
Structured into:
Rotation A
LHR outbound
Meal 3
Meal 4
inbound to LHR
Meal 5
Meal 6
Rotation B
LHR outbound
Meal 5
Meal 6
inbound to LHR
Meal 1
Meal 2
Rotation C
LHR outbound
Meal 1
Meal 2
inbound to LHR
Meal 3
Meal 4
===
October 2017 = Rotation C
November 2017 = Rotation A
December 2017 = Rotation B
January 2018 = Rotation C
etc
Club Europe catering guide
Apr 8, 2017, 12:20 pm
#631
Suspended
Join Date: Jan 2003
Location: London, UK.
Programs: SQ LPPS, A3 *G, BA Silver aiming for Bronze
Posts: 1,506
Am I right in thinking that there is no difference whatever between the short and medium offerings?
Apr 8, 2017, 12:48 pm
#632
Join Date: Feb 2006
Location: London
Programs: BAEC
Posts: 2,644
The contents looks pretty good, but that grab bag of fruit looks very Tesco, and certainly doesn't scream premium! I presume it's far cheaper to buy these in than having the caters cut up fruit and plate it?
Apr 8, 2017, 12:56 pm
#633
Join Date: Oct 2014
Location: Krakow
Programs: BAEC Silver, Miles and More(FTL), IHG(Platinum), Accor, HHonors(Diamond), SPG, Hertz Five Star
Posts: 5,945
The Long fligjts lists dessert or cheese on the menu, but every trays comes with both
I am not sure which is incorrect and will in time be corrected, the menu or the tray
I am not sure which is incorrect and will in time be corrected, the menu or the tray
Apr 8, 2017, 1:49 pm
#634
Join Date: Jun 2006
Posts: 5,903
If you fly with BA from MAD to LHR under the new catering service, you will receive a hot panini.
I flew today with Iberia on the same route.
See images of catering.
Note that I flew on their new A330 long haul business cabin, but short haul meal service was provided.
Notes on the service:
*Menu cards provided.
*Seat A1 was served last. The order was backwards.
*No hot towels, pre packed cold ones instead.
*No champagne, Cava instead - it was not great.
*Food was excellent.
*Coffee served on a separate small tray with chocolate on the side.
*Freshly squeezed orange juice, not the cheap stuff.
*Gin served from full size bottles.
I flew today with Iberia on the same route.
See images of catering.
Note that I flew on their new A330 long haul business cabin, but short haul meal service was provided.
Notes on the service:
*Menu cards provided.
*Seat A1 was served last. The order was backwards.
*No hot towels, pre packed cold ones instead.
*No champagne, Cava instead - it was not great.
*Food was excellent.
*Coffee served on a separate small tray with chocolate on the side.
*Freshly squeezed orange juice, not the cheap stuff.
*Gin served from full size bottles.
Apr 9, 2017, 4:39 am
#635
Join Date: Jul 2016
Location: London
Programs: BA LtG, Flying Blue Plat
Posts: 274
What's the official word on the pannini? I'v been served it 4 times now, and on 2 occasions everyone only got half. Is it meant to be full? Next time I'll make a fuss if as yesterday I have a long F flight and an almost equally long connections experience...
Apr 9, 2017, 5:06 am
#636
Fontaine d'honneur du Flyertalk
Join Date: Jul 2001
Location: Morbihan, France
Programs: Reine des Muccis de Pucci; Foreign Elitist (according to others)
Posts: 19,180
That said -pumpkin filled pasta sounds vile as does that nasty little bottle of Cava. You get better on Renfe AVE.
Apr 9, 2017, 5:25 am
#637
FlyerTalk Evangelist, Ambassador, British Airways Executive Club
Join Date: Jun 2008
Location: Somewhere between 0 and 13,000 metres high
Programs: AF/KL Life Plat, BA GGL+GfL, ALL Plat, Hilton Diam, Marriott Gold, blablablah, etc
Posts: 30,547
BA made a mistake - although I understand why. The "Big City" routes that were Band 3 MAD, LIN,MSP, VIE come to mind should have been made Long for this purpose. From what I have gathered, AC has admitted that this is being watched. Why don't you send him these pictures? It cannot hurt (I'd add that for all of you - posting these here will certainly make lots of noise but not achieve much - sending them to Troy (can't remember his last name) or AC.
That said -pumpkin filled pasta sounds vile as does that nasty little bottle of Cava. You get better on Renfe AVE.
That said -pumpkin filled pasta sounds vile as does that nasty little bottle of Cava. You get better on Renfe AVE.
i agree with you on piling up the feedback. I sent an email to the GGL team to explain that to me the mixture of having my full hot meal replaced by a half panino, losing the convenience of the white door, and not being able to get a spa treatment on two consecutive F flights made the proposition of flying BA F as a connecting pax worse than it was a few months ago. I mentioned that I don't do boycotts and will be back on BA planes soon but attached etix for two forthcoming F trips just booked on other airlines where I would have normally considered BA. They promised to include my comments as part of the monthly feedback report and I'd encourage other dissatisfied connecting GGL's to do the same.
ps: I (unusually) disagree with you on pumpkin ravioli! Well made, they can be an absolutely fabulous Piedmontese classic!
Apr 9, 2017, 5:49 am
#638
Join Date: Jun 2011
Location: UK
Programs: AVIS presidents club, BA GGL, HH Diamond, Marriott Platinum Elite
Posts: 278
it is 100% meant to be the full panini. You should not be offered half a panini.
Apr 9, 2017, 5:56 am
#639
FlyerTalk Evangelist, Ambassador, British Airways Executive Club
Join Date: Jun 2008
Location: Somewhere between 0 and 13,000 metres high
Programs: AF/KL Life Plat, BA GGL+GfL, ALL Plat, Hilton Diam, Marriott Gold, blablablah, etc
Posts: 30,547
yet i too have seen the offer as the half panino on 2/3 flights and many others have had the same experience! I'll see which one they do tomorrow, but if it's indeed meant to be full, something is going quite badly and worryingly wrong in the communication between BA, the caterer, and the crew.
Apr 9, 2017, 6:04 am
#640
Join Date: Jun 2011
Location: UK
Programs: AVIS presidents club, BA GGL, HH Diamond, Marriott Platinum Elite
Posts: 278
yet i too have seen the offer as the half panino on 2/3 flights and many others have had the same experience! I'll see which one they do tomorrow, but if it's indeed meant to be full, something is going quite badly and worryingly wrong in the communication between BA, the caterer, and the crew.
Apr 9, 2017, 1:43 pm
#641
Join Date: Jul 2010
Location: Tonbridge
Programs: BAEC Silver
Posts: 2,034
LGW - VCE April 7th, Lunch Service. (Medium route)
I agreed with my wife to go halves.
The salad was described as chicken Caesar, which it clearly wasn't! More like chicken and bulgar wheat, but it was quite satisfying and very tasty. Much better than some of the salads I've seen on this thread.
The 'hot sandwich' was a cheese and ham toastie, served from the trolley. It was also quite tasty and satisfying, but not what I would expect from a business class lunch. I'm sure I could get the same thing on an easy jet flight for far less than Club Europe.
Half of each was enough to keep hunger at bay on this 2 hour flight.
Incidentally, the second bread roll was for my 18 month old son.
I agreed with my wife to go halves.
The salad was described as chicken Caesar, which it clearly wasn't! More like chicken and bulgar wheat, but it was quite satisfying and very tasty. Much better than some of the salads I've seen on this thread.
The 'hot sandwich' was a cheese and ham toastie, served from the trolley. It was also quite tasty and satisfying, but not what I would expect from a business class lunch. I'm sure I could get the same thing on an easy jet flight for far less than Club Europe.
Half of each was enough to keep hunger at bay on this 2 hour flight.
Incidentally, the second bread roll was for my 18 month old son.
Apr 9, 2017, 1:47 pm
#642
Join Date: Jul 2014
Location: Wedged somewhere between BTS and VIE ✈
Programs: Star Alliance Gold (A3 Gold), Oneworld Emerald (BA Gold), Hilton Diamond
Posts: 6,338
Interesting that the panini has become a toastie...the height of luxury! 
Thanks for posting britbronco22
Thanks for posting britbronco22
Apr 9, 2017, 1:51 pm
#643
Ambassador, British Airways Executive Club, easyJet and Ryanair
Join Date: Sep 2011
Location: UK/Las Vegas
Programs: BA Gold (GGL/CCR)
Posts: 15,930
Apr 9, 2017, 2:01 pm
#644
Join Date: Mar 2017
Programs: ba exec club
Posts: 126
Okay so after a stunning weekend on JER I was apprehensive about what I would be presented with on the return.
Having been highly satisfied with breakfast on the outbound, the prospect of a few bits of prawn and tabbouleh was slightly concerning. I was mightily impressed. Another fantastic BA CE experience. Salmon and Dijon mustard potato salad. Was totally scrummy! Now I can't wait for my TLS next weekend!
Having been highly satisfied with breakfast on the outbound, the prospect of a few bits of prawn and tabbouleh was slightly concerning. I was mightily impressed. Another fantastic BA CE experience. Salmon and Dijon mustard potato salad. Was totally scrummy! Now I can't wait for my TLS next weekend!
Apr 9, 2017, 2:59 pm
#645
Join Date: Jan 2016
Posts: 116
Vegetarian breakfast - medium haul
2 options to choose from this morning on a flight to Vienna, vegetarian and english breakfast.
I choose the vegetarian, see below:
The omlette was filled with mushroom. It was fairly delicious. Shame that the fruit plate was enhanced.
I choose the vegetarian, see below:
The omlette was filled with mushroom. It was fairly delicious. Shame that the fruit plate was enhanced.