Mar 25, 2017, 2:30 am
Last edit by: Genius1
British Airways Lounge - Boston (BOS) Edward L. Logan International Airport, Terminal E.
This thread gives details of the British Airways Lounge which opened on 23 March 2017. The lounge also service Iberia, JAL and Cathay Pacific passengers.
Location: Airside, after security, on level 4. Turn left after security, around the corner and then the lifts and escalator up to level 4 is by gate E11. Clearly signposted.
Access: one lounge with standard oneworld access rules, Sapphire and Emeralds plus one guest, GGL and Premier (2 guests), Club World passengers (no guests). First (1 guest). First Dining area reserved for BA First and Premier passengers only.
Open hours mornings: Three hours before the morning BA flight, so currently from 06:00 until 09:00 departure. Also 3 hours before the JAL Tokyo service, so currently 10:30 to 13:30
Open hours evenings: 3 hours before the first BA or IB flight (currently 15:30 for the 18:30 Iberia service) until departure of the last BA or CX flight (currently 01:30). However these will change according to the timetable. Passengers from BA, IB, JL and CX can use the lounge while it is open.
Photo review from tripodjw can be found in post 33.
Photo review from corporate-wage-slave can be found in post 65, with hot food options located in post 66.
.
This thread gives details of the British Airways Lounge which opened on 23 March 2017. The lounge also service Iberia, JAL and Cathay Pacific passengers.
Location: Airside, after security, on level 4. Turn left after security, around the corner and then the lifts and escalator up to level 4 is by gate E11. Clearly signposted.
Access: one lounge with standard oneworld access rules, Sapphire and Emeralds plus one guest, GGL and Premier (2 guests), Club World passengers (no guests). First (1 guest). First Dining area reserved for BA First and Premier passengers only.
Open hours mornings: Three hours before the morning BA flight, so currently from 06:00 until 09:00 departure. Also 3 hours before the JAL Tokyo service, so currently 10:30 to 13:30
Open hours evenings: 3 hours before the first BA or IB flight (currently 15:30 for the 18:30 Iberia service) until departure of the last BA or CX flight (currently 01:30). However these will change according to the timetable. Passengers from BA, IB, JL and CX can use the lounge while it is open.
Photo review from tripodjw can be found in post 33.
Photo review from corporate-wage-slave can be found in post 65, with hot food options located in post 66.
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Boston British Airways Lounge
Oct 28, 2017, 4:56 am
#181
Suspended
Join Date: Nov 2004
Location: London
Programs: BA GGL, AA 1MM LT GLD, SPG PLAT, National Exec Selc, Hilton Diamond, Hyatt Plat, Marriott Silver
Posts: 8,278
Yes I guess if there was a Concorde room then that would be good, but given the IAD situation we can't be sure it would be open to CCRs or even Prems, it may be First only. However I don't really buy into the rest of your sentiments, the actual food, wine, décor, variety of seating, amazing view of Boston, apron (etc) is so good that I for one don't try to see this in relativist terms. The overcrowding is the one downside, but it only lasts for 30 minutes and it's not as though there is standing room only (even if some people may need a gentle hint to move their luggage....). If Silvers in World Traveller get the same treatment, so what?
I think if the new space in Boston wasn't going to be CCR-eligible they wouldn't bother as they already have First Dining....
Oct 30, 2017, 7:57 am
#183
Join Date: Nov 2007
Location: BOS
Programs: Sometimes BA, sometimes AA
Posts: 663
Thanks
Oct 30, 2017, 8:43 am
#184
Join Date: Dec 2004
Programs: BA GGL, A3*G, Mucci de l'expertise des Apps
Posts: 3,366
In fact this is one of life's mysteries: the new lounge is what, twice, three times bigger than the previous lounge, though they have been clever to hide it the seating is quite condensed, and yet is seems much busier that the previous set-up. OK there is now an A380 in the mix, but it seems there has been a bit uplift in premium travel on that particular sector. Or the new lounge means people are arriving much earlier than before. That or the previous dungeon (I now know it wasn't in the basement!) was so unattractive that many people didn't bother.
Oct 30, 2017, 9:33 am
#185
Join Date: Oct 2015
Programs: BA Gold for Life
Posts: 1,390
Oct 31, 2017, 7:32 am
#186
Join Date: Nov 2007
Location: BOS
Programs: Sometimes BA, sometimes AA
Posts: 663
Nov 1, 2017, 5:10 am
#187
Join Date: Nov 2007
Location: BOS
Programs: Sometimes BA, sometimes AA
Posts: 663
For the benefit of anyone to follow, it's a pretty decent spread. Hot food includes porridge, a couple of different frittatas and baked beans, cold includes cereals, bread and bagels, ham, cheese, pastries, fruit, yogurt, fruit juices. Definitely better to have breakfast in the lounge than any of the food court outlets that are open at this time.
Last edited by potfish; Nov 1, 2017 at 5:16 am Reason: Detail
Nov 1, 2017, 5:13 am
#188
Join Date: Oct 2017
Location: Cornwall
Posts: 257
For the benefit of anyone to follow, it's a pretty decent spread. Hot food includes porridge, a couple of different frittatas and baked beans, cold includes bread and bagels, ham, cheese, pastries. Probably fruit somewhere too. Definitely better to have breakfast in the lounge than any of the food court outlets that are open at this time.
Nov 1, 2017, 6:01 am
#189
FlyerTalk Evangelist
Join Date: Jun 2004
Location: LON, ACK, BOS..... (Not necessarily in that order)
Programs: **Mucci Diamond Hairbrush** - compared to that nothing else matters (+BA Bronze)
Posts: 15,136
For the benefit of anyone to follow, it's a pretty decent spread. Hot food includes porridge, a couple of different frittatas and baked beans, cold includes cereals, bread and bagels, ham, cheese, pastries, fruit, yogurt, fruit juices. Definitely better to have breakfast in the lounge than any of the food court outlets that are open at this time.
Nov 4, 2017, 2:48 pm
#190
Join Date: Jun 2015
Location: The Hague/London
Programs: BA GGL/CCR, BA LTG, Hilton Diamond, FB Platinum, EK Gold
Posts: 366
Apologies if already mentioned somewhere but just got to the BOS lounge and went to the bar for a glass of champagne. Was told they only have prosecco unless you are flying First then you can go over to the First dining area and ask for a glass, which I did. However, this must be a recent change as I was here in the summer and they were serving champagne at the bar.
Nobody could provide a reason for the change.....Go BA!
Nobody could provide a reason for the change.....Go BA!
Nov 4, 2017, 8:37 pm
#191
Moderator, Hertz; FlyerTalk Evangelist
Join Date: Nov 2005
Location: KRK
Programs: UA 1MM, BA GGL, Hyatt Glob, Hilton Diamond and others
Posts: 12,690
Didn't have issues entering the lounge, despite flying QR J.
And I think it was the same staff member that denied the others that checked me in.
And I think it was the same staff member that denied the others that checked me in.
Nov 5, 2017, 9:18 am
#192
Original Member
Join Date: May 1998
Location: HKG
Programs: BA GGL/CCR, CX DM, QF GO, AA LT GO, UA SL, LH FT, Marr LT Titanium, Shang DM, Hyatt Glob, Hilton DM
Posts: 2,024
Thanks for getting in contact with us following your flight with Cathay Pacific from Boston. I'm very sorry for the delay in responding.
I understand you were denied access to the British Airways lounge at Boston airport. From looking at your booking I can see you're a Gold member of our Executive Club and were travelling with our oneworld partner, Cathay Pacific.
From looking at the eligibility guidelines, I'm very sorry to hear our staff member, XXX, wouldn't allow you entry. Further to this, I was disappointed to hear about their attitude towards you and unwillingness to help or listen.
Please be assured I've contacted the manager at Boston airport so this can be addressed with the staff member you've mentioned internally. I'm very sorry for your experience on this occasion, particularly as I know you're a loyal Gold member of our Executive Club.
Once again, please accept my apologies for the inconvenience caused on this occasion. If you've any further questions, don't hesitate to let me know by clicking the blue link below.
I understand you were denied access to the British Airways lounge at Boston airport. From looking at your booking I can see you're a Gold member of our Executive Club and were travelling with our oneworld partner, Cathay Pacific.
From looking at the eligibility guidelines, I'm very sorry to hear our staff member, XXX, wouldn't allow you entry. Further to this, I was disappointed to hear about their attitude towards you and unwillingness to help or listen.
Please be assured I've contacted the manager at Boston airport so this can be addressed with the staff member you've mentioned internally. I'm very sorry for your experience on this occasion, particularly as I know you're a loyal Gold member of our Executive Club.
Once again, please accept my apologies for the inconvenience caused on this occasion. If you've any further questions, don't hesitate to let me know by clicking the blue link below.
Nov 23, 2017, 2:09 pm
#193
Join Date: Sep 2012
Location: Glasgow, Scotland
Programs: BAEC Gold
Posts: 37
BOS lounge puts Concorde Room to shame
I can't find the original thread about the new lounge at BOS, but I just want to say that I really hope this is a prototype for new/refurbed lounges. I know the new & shiny will wear off, but the layout is great, the view of downtown Boston is fantastic, and boarding from the lounge is a great idea. And the food... well, they're onto a winner here, that's all I can say! If I had known the selection would be so good, I'd have skipped the $57 Thanksgiving Brunch at the Hyatt this morning.
Nov 23, 2017, 2:23 pm
#194
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,830
Yes it is a first rate lounge with amazing views of Boston. The main thread, with many more photos, is here:
https://www.flyertalk.com/forum/brit...h-opening.html
Last edited by corporate-wage-slave; Nov 23, 2017 at 2:35 pm Reason: circular reference
Nov 23, 2017, 2:25 pm
#195
Join Date: Aug 2015
Location: Jerusalem
Programs: BA Silver
Posts: 1,281
Wonderful lounge indeed although I think the CCR is still much better (but as you can see in the original BOS lounge thread I thought it is better, food-wise, from GF 
).
Initially I thought we were on the same flight (BA212 on Nov. 21) but on that day there was a LY bird instead of the EK in your picture.
). Initially I thought we were on the same flight (BA212 on Nov. 21) but on that day there was a LY bird instead of the EK in your picture.