IAG Capital Markets Day 2016
Nov 4, 2016, 7:33 am
#91
Ambassador: World of Hyatt
Join Date: Mar 2002
Location: UK - the nearest airport is named after a motorway !
Posts: 4,236
They're using the f-word and it's on page 5 of the slides:
http://i.media-server.com/version/14...tcwm_193504248
I'm all for the corporate world becoming less formal and evolving, but this is ridiculous. It's like they're actually saying this to their customers. As in you'll get a worse product yet we still expect you to pay the same for it. So give us more and we'll give you less.
Show me the money and I'll show you a greedy smile.
http://i.media-server.com/version/14...tcwm_193504248
I'm all for the corporate world becoming less formal and evolving, but this is ridiculous. It's like they're actually saying this to their customers. As in you'll get a worse product yet we still expect you to pay the same for it. So give us more and we'll give you less.
Show me the money and I'll show you a greedy smile.
I am surprised by the level of 'shrinking violetness' around here - as Billy Connolly so memorably put it 'they've not only said it, they've done it as well'
Nov 4, 2016, 7:34 am
#92
Join Date: Jul 2010
Location: RTW
Posts: 677
If that transcript is true, what an unbelievably stupid bit of Ratneresque trashing of BA 's class image. As an investor and customer who stood waiting for hours at CW check-in recently due to the FLY chaos, I am frankly speechless.
Nov 4, 2016, 7:36 am
#94
Original Poster
Join Date: Oct 2016
Location: Hackney, UK
Programs: BA Exec Club, EI Aer Club, LifeMiles
Posts: 45
Totally agree. It is true however. I've got a screenshot and now posted it on Twitter. Check the slides link above, it's still in there, page 5.
Nov 4, 2016, 7:39 am
#95
Join Date: Oct 2008
Location: Isle of Skye, Scotland
Programs: BA gold
Posts: 3,902
Absolutely staggering indeed. I thought it was a disgruntled employee putting it in and it slipped through by mistake.
For Wee Willie to actually talk about it in such a forum and make another staff member quote ad vertabim is... well I have no words for it. It speaks of utter desperation by those at the helm of IAG.
Just cements my decision earlier this year to not fly BA anymore. A big (expletive) to Willie, I'm showing other airlines my money.
Nov 4, 2016, 7:48 am
#97
Join Date: Jul 2011
Programs: BAEC Gold, Marriott Plat
Posts: 686
But this is a presentation to investors, not to passengers - the intended audience want to hear that the company is trying to make money. Yes, passengers/customers can see it because it's in the public domain, but is this any different to the cigarette company talking about trying to increase smoking incidence rates in the developing world... that is going to prematurely kill people (which some might think is worse than using an expletive) but that is how the company will make more money.
I am surprised by the level of 'shrinking violetness' around here - as Billy Connolly so memorably put it 'they've not only said it, they've done it as well'
I am surprised by the level of 'shrinking violetness' around here - as Billy Connolly so memorably put it 'they've not only said it, they've done it as well'
I'm sorry, but it's a very poor show on their part. I hope the media pick it up and it gets a bit of airtime.
Nov 4, 2016, 7:50 am
#98
FlyerTalk Evangelist
Join Date: Mar 2010
Location: JER
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Posts: 32,147
Common, crude, down-market, plebeian and lacking any semblance of dignity ... what next? A slide saying "Where's my F-ing Honorary Knighthood?"
This whole process is becoming akin to the Harrod's Food Hall becoming a self-service supermarket selling Waitrose Essentials produce.
This whole process is becoming akin to the Harrod's Food Hall becoming a self-service supermarket selling Waitrose Essentials produce.
Nov 4, 2016, 7:53 am
#99
Join Date: Jul 2014
Location: Wedged somewhere between BTS and VIE ✈
Programs: Star Alliance Gold (A3 Gold), Oneworld Emerald (BA Gold), Hilton Diamond
Posts: 6,338
It just proves what we've known all along really, but to be so blatant about it sums them all up. What a bunch of you know whats!
Nov 4, 2016, 7:54 am
#100
Join Date: Oct 2012
Location: London
Programs: BA Gold
Posts: 1,348
I doubt anyone on here cares less about little Willy dropping the F-bomb. We all know IAG is there to make money - it's a publically traded business with a clear mandate and responsibility to its shareholders. It's just the context of it all that seems wrong - ie, I'm the CEO of IAG and I WANT TO SEE THE BLEEPING MONEY. Screw the poor sods who actually have to sit in their new 10 abreast factory-farmed seats for 12 hours. Screw those that queue up for 20 minutes to use the one toilet left on the plane. Screw those who might be hungry and expecting a sandwich or something. Screw them all 'cos Willy wants to see the money.
I'm sorry, but it's a very poor show on their part. I hope the media pick it up and it gets a bit of airtime.
I'm sorry, but it's a very poor show on their part. I hope the media pick it up and it gets a bit of airtime.
Nov 4, 2016, 8:07 am
#101
Join Date: May 2006
Location: Godalming, Surrey, UK.
Programs: Nowt of note.
Posts: 1,628
This is most unprofessional. They are supposed to be running an airline, not a playground.
Nov 4, 2016, 8:14 am
#102
Join Date: Jan 2014
Location: Aberdeen
Programs: BA Rust
Posts: 140
Download link for anyone after the slides - https://www.dropbox.com/s/jbzf02xnx8...lides.pdf?dl=0
Nov 4, 2016, 8:24 am
#103
Join Date: Sep 2014
Location: Brexile in ADB
Programs: BA, TK, HHonours, Le Club, Best Western Rewards
Posts: 7,067
But this is a presentation to investors, not to passengers - the intended audience want to hear that the company is trying to make money. Yes, passengers/customers can see it because it's in the public domain, but is this any different to the cigarette company talking about trying to increase smoking incidence rates in the developing world... that is going to prematurely kill people (which some might think is worse than using an expletive) but that is how the company will make more money.
I am surprised by the level of 'shrinking violetness' around here - as Billy Connolly so memorably put it 'they've not only said it, they've done it as well'
I am surprised by the level of 'shrinking violetness' around here - as Billy Connolly so memorably put it 'they've not only said it, they've done it as well'
As a shareholder I look for a competent board, this just makes them look like children who don't give a toss. It's crass and frankly embarrassing.
Nov 4, 2016, 8:44 am
#105
Join Date: Jun 2011
Location: London
Programs: BAEC Gold, Hilton Gold, IHG Gold Ambassador
Posts: 142
Surprised that no one picked up on it from last year's transcript.
GD