Consistent Concierge Key treatment at ORD for BA GGL
Sep 13, 2017, 11:38 am
#166
Join Date: Nov 2010
Location: Singapore
Programs: BA Gold. KrisFlyer Gold
Posts: 732
This week I was driven from airbridge to airbridge between 2 internal AA flights at DFW in a very nice car. It was definitely a CK agent who escorted me. Totally unnecessary on a 50 minute connection as the gates weren't that far apart as it turned out. It turned out to be a very nice, if somewhat OTT, flight to ORD as I was the first on board and the cabin crew treated me like I was some kind of VIP.
Sep 13, 2017, 5:13 pm
#167
Join Date: Oct 2009
Location: Ottawa, Canada
Programs: BA Silver - hard drop from GGL :( SPG Gold, Hilton Diamond, AC E50k
Posts: 567
I'm still getting inconsistent CK help in the US. It seems to arrive on the short internal legs, where help is not needed. For the most part, passenger-facing AA staff have no idea what GGL is. Does anyone know if the quid pro quo between CK & GGL will be formalized to provide some consistency of service, or will it be the luck of the draw? Any help most welcome.
Besides, doubt AA would be too keen on it. CK is quite hard to get vs GGL is much easier. I easily requalify for GGL but don't think I would easily make CK, even if I was US based...
Oct 2, 2017, 1:29 pm
#168
Join Date: Dec 2009
Location: Arizona
Programs: BA (GGL G4L), AA (Gold), HH (Diamond); Marriott (Gold)
Posts: 3,013
Received my first such treatment today. I missed my connection in CLT by about 20 Minutes, and was driven from the gate to the lounge in an Escalade or similar SUV, etc. It gave me a few extra minutes in the lounge which was much appreciated! Entered straight into the lounge via the kitchen...
Oct 28, 2017, 5:54 am
#169
Join Date: Jul 2009
Programs: BAEC Silver, IHG Diamond
Posts: 7,793
I'm in CLT tomorrow, weather permitting, and have 45 mins to clear from gate 3 to 6. Bet I don't get escorted!
No mention of anything today at JFK. Standard emerald on my boarding pass and no mention at any lounges etc.
They called for 5 CK members to board first but as there's nothing to indicate I was one of those 5, I didn't move.
No mention of anything today at JFK. Standard emerald on my boarding pass and no mention at any lounges etc.
They called for 5 CK members to board first but as there's nothing to indicate I was one of those 5, I didn't move.
Oct 29, 2017, 10:41 am
#170
Join Date: Jul 2009
Programs: BAEC Silver, IHG Diamond
Posts: 7,793
As expected, nothing at JFK, LAX, BOS, LAX, PHX, RDU and CLT. Made my 10 min connection just now without a problem, all by myself.
Only seen one person actually board as a CK so far over the last 2 days with all but one of my flights mentioning it.
Only seen one person actually board as a CK so far over the last 2 days with all but one of my flights mentioning it.
Oct 29, 2017, 4:44 pm
#172
Join Date: Oct 2017
Programs: BA CCR/GGL
Posts: 54
Have done about 5 trips from ORD-LHR in BA F connecting in from another US airport on AA Domestic First and have not received any CK treatment. It would be great if there is something formalized but highly doubt it will happen.
Oct 30, 2017, 1:45 am
#173
Join Date: Dec 2004
Programs: BA GGL, A3*G, Mucci de l'expertise des Apps
Posts: 3,367
Well you wouldn't get anything at an AA outstation connecting to ORD, and once you get to ORD you are no longer travelling with AA you are now a BA passenger, so you won't see them there either.
Oct 31, 2017, 11:05 am
#175
Join Date: Jul 2009
Programs: BAEC Silver, IHG Diamond
Posts: 7,793
On a PHL-PHL flight at present. 2 CKs on board as they were being chatted to before boarding.
My boarding pass just indicated Emerald on the screen when scanned.
So no idea really how AA figures out GGL=CK on occasion when it doesn't seem to sow if anything beyond gold/OWE.
My boarding pass just indicated Emerald on the screen when scanned.
So no idea really how AA figures out GGL=CK on occasion when it doesn't seem to sow if anything beyond gold/OWE.
Oct 31, 2017, 11:38 am
#177
Join Date: Jul 2011
Location: LHR / LAS
Programs: BA GfL, GGL/CCR
Posts: 2,414
Bit ot and apologies if this is discussed elsewhere ,sort of related
HadCLT lax 2 times. Didn't need it obviously but nice. Lax and JFK a few times, again nice touch by AA.
I do wonder if aa trying to target other
ow customers
HadCLT lax 2 times. Didn't need it obviously but nice. Lax and JFK a few times, again nice touch by AA.
I do wonder if aa trying to target other
ow customers
Last edited by crazyarmadillo; Oct 31, 2017 at 12:02 pm
Oct 31, 2017, 12:23 pm
#178
Moderator: British Airways Executive Club
Join Date: Nov 2010
Location: TPA/ABZ
Programs: BA Lifetime Gold. GGL/CCR.
Posts: 13,273
I had a lot of this earlier in the year but nothing whatsoever in the last 3-4 months with quite a number of sectors spanning locations including CLT, LAX, JFK, ORD and MIA.
Oct 31, 2017, 1:35 pm
#179
Join Date: Feb 2009
Location: London & San Francisco
Programs: BA GfL (GGL&CCR)
Posts: 40
I had a short connection yesterday from remote terminal at LAX (T5 for regional jets) onto another AA flight (T4) and there was a very nice CK lady waiting for me, driven to the other gate in c. 10 mins instead of the 25+ on the bus
