Original Routing Credit (ORC) Beginner's Guide
#271
Join Date: Nov 2016
Location: CMH
Programs: BA Gold, AA Plat, NK $9 fare club
Posts: 666
A few weeks to my MAN-LHR-JFK-MIA-SFO trip, and I'm looking at the MAN-LHR BA1371 reliability lately. I have an 80 minute connection at LHR onto BA117. A few times the connection wouldn't have been made due to the late 1371.
On the day changes would be triggered I'm guessing if I get re-routed, which would honour my tier points - but does this also honour the double TP BA Holiday offer?
On the day changes would be triggered I'm guessing if I get re-routed, which would honour my tier points - but does this also honour the double TP BA Holiday offer?
Flying LHR - DFW - FLL. If AA puts me on a different DFW - FLL flight due to missed connection, do I still get my required BA flight for status?
#272
Join Date: Oct 2017
Location: FRA, JFK
Programs: BAEC GGL, A3*S, Bonvoy Gold, HH Gold
Posts: 1,007
I did that when I was rerouted from ORD-DCA-JFK onto ORD-LGA.
They removed the AA coded direct flight and credited the two BA coded ones without any issues.
#273
Join Date: Nov 2016
Location: CMH
Programs: BA Gold, AA Plat, NK $9 fare club
Posts: 666
#274
Join Date: Jul 2012
Location: The North
Posts: 1,848
My BA flight in December was cancelled <24h before departure and I was rebooked to Lufthansa. Given the minimal Avios (375) and TP (5) at stake, I only followed up to claim ORC this month when work quietened down a bit.
I initially contacted the Twitter team but didn't get a reply, so followed up a week later. That led to a reply asking me to contact exec-club.socialmedia [AT] ba.com because they were very busy. I emailed them after 10pm on evening, with the flight info and relevant personal information to identify the EC account, and had a response before midday the following day crediting the Avios/TP.
Credit where it is due to BA's Exec Club team - other than how best to get in touch in the first place, this was painless and quick.
I initially contacted the Twitter team but didn't get a reply, so followed up a week later. That led to a reply asking me to contact exec-club.socialmedia [AT] ba.com because they were very busy. I emailed them after 10pm on evening, with the flight info and relevant personal information to identify the EC account, and had a response before midday the following day crediting the Avios/TP.
Credit where it is due to BA's Exec Club team - other than how best to get in touch in the first place, this was painless and quick.
#275
Join Date: Dec 2008
Location: DUB-BOS
Programs: various
Posts: 3,693
I have a trip tomorrow, BA codes on AA metal. They are overbooked and looking for volunteers. Is ORC possible if I take the re-route + compo. I assume AA will rebook onto AA codes. This trip gets me my 4xBA for EC silver which is more important than the TP’s
#277
Join Date: Jul 2011
Location: York, UK
Programs: BAEC GGL, Hilton Diamond, Marriott GOLD, Accor Club Gold
Posts: 709
ORC help
Before COVID there was a very helpful person(s) from BA one could contact through the PM system on here BAMissingAvios who would help deal with ORC issues with speed and competence. Is this person(s) still around, does anyone know?
#279
Moderator: British Airways Executive Club
Join Date: Nov 2010
Location: TPA/ABZ
Programs: BA Lifetime Gold. GGL/CCR.
Posts: 13,252
#281
Join Date: Jun 2014
Posts: 212
Hello, I've got an upcoming GOT-HEL-JFK on Finnair booked through BA. Just been advised that I've been downgraded to Y for the last leg HEL-GOT as there's been an aircraft change to an all-economy ATR 72 (propellers!). Time-wise, this is still the preferred option that BA is presenting me with in the rebooking section. Just wondering if anyone knows if I accept the class change will I be able to claim the original Avios + TP?
Edit: the GOT-HEL leg is in Y too now. Longer flight time is going to make for a tighter connection in HEL 😅
Edit: the GOT-HEL leg is in Y too now. Longer flight time is going to make for a tighter connection in HEL 😅
Last edited by trolleymusic; Mar 8, 2022 at 4:13 am
#282
Join Date: Jan 2019
Location: HAM
Programs: BA Gold, A3*G, LH FTL, IHG Diamond
Posts: 303
I doubt you will be able to apply for original TPs as the change happened (and was accepted) before the flights took place.
Original credits usually only refer to changes on the day of travel but other people might know better
Original credits usually only refer to changes on the day of travel but other people might know better
#283
Join Date: Aug 2007
Location: Spitalfields, London
Programs: BA Gold, KFC 'The Colonel's Club' Palladium tier, Mucci des Visions Célestes du Nord-Pas-de-Calais
Posts: 2,327
Not technically IRROPS but if I miss my connection in JFK due to immigration and AA re-route me say JFK - SFO rather than JFK - LAX - SFO, would I get ORC?
#285
Join Date: Nov 2018
Location: BER
Programs: BA GGL, Hilton Diamond
Posts: 1,843
it is day 19 after travel.
I called twice about an ORC, no response
I wrote "BAMissingAvios" about it - got an answer like 30 hrs after I sent the message with the request to send the boarding passes to the designated email address.
This was 5 days ago - nothing heard of BA since that one email.
Is this usual?
also I didn't get the GUF2 voucher after earning 2500 TP... I requested it a week ago.
is there anything I should/can do beside waiting?
I called twice about an ORC, no response
I wrote "BAMissingAvios" about it - got an answer like 30 hrs after I sent the message with the request to send the boarding passes to the designated email address.
This was 5 days ago - nothing heard of BA since that one email.
Is this usual?
also I didn't get the GUF2 voucher after earning 2500 TP... I requested it a week ago.
is there anything I should/can do beside waiting?