Crying baby in club world??
#31
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#32
Join Date: Nov 2008
Posts: 469
If you want to sleep on an aircraft no matter what cabin you are in then I can't understand why you wouldn't have a good pair of noise reduction headphones at the very least? That would certainly have made sleeping easier on the flight that you described and the headphones cost a fraction of the price of a CW MCO-LGW ticket.
We have all been on flights were a baby or a child goes wild and it is never a great experience. Sometimes it is certainly fair to 'blame the parents' but other times the parents can be literally pulling their hair out trying to calm down a baby or child and in those instances they almost always feel a hell of a lot worse about the situation than anyone else on board.
Luckily for us our little girl has almost always behaved like an angel when traveling in premium cabins and it is only when we fly economy that she seems to cause trouble! I remember one flight in particular DXB-KUL when she just wouldn't stop crying for the whole 8 hour overnight flight. She'd had her MMR jab the day before and at the end of that ordeal even I felt like putting in a complaint to EK!!
We have all been on flights were a baby or a child goes wild and it is never a great experience. Sometimes it is certainly fair to 'blame the parents' but other times the parents can be literally pulling their hair out trying to calm down a baby or child and in those instances they almost always feel a hell of a lot worse about the situation than anyone else on board.
Luckily for us our little girl has almost always behaved like an angel when traveling in premium cabins and it is only when we fly economy that she seems to cause trouble! I remember one flight in particular DXB-KUL when she just wouldn't stop crying for the whole 8 hour overnight flight. She'd had her MMR jab the day before and at the end of that ordeal even I felt like putting in a complaint to EK!!
#33
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#34
Original Poster
Join Date: Apr 2011
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Posts: 209
I think we are going slightly off topic. I wanted to know if people had precedents about crying children in premium cabins. And what was said or done about it by the airline. I wanted some stories and have a bit of a discussion about it via this forum.
I never said that crying children are unacceptable in any given circumstance.
I never said that crying children are unacceptable in any given circumstance.
#35
Join Date: Feb 2007
Posts: 1,047
Many moons ago I was a TATL FA, with both day and night flights. The airline was a budget/affordable one and we had tons of families.
When we had crying babies at night, we usually offered the mothers to take charge of the infant(s) for a while, so they could get a rest. One or two of us would walk up and own the aisles, babies would often fall asleep, and keep them on our laps in galley. The other FAs looked after the cabins and pax. Come morning, the mothers, surprised at the peace, would race down to the galleys and pick up their babies who were very sleepy & happy to see them. We could then start the breakfast service.
Daytime services weren't much different, in between services, except we did a lot of cooing and playing ~ basically tireing them out. Oh, we had some hollerers in between, but mostly these little ones were just too astonished to fuss much.
Should we FAs have been paid more for more work? I don't think so. Should the OP be compensated for human behaviour ~ I don't think so..........
When we had crying babies at night, we usually offered the mothers to take charge of the infant(s) for a while, so they could get a rest. One or two of us would walk up and own the aisles, babies would often fall asleep, and keep them on our laps in galley. The other FAs looked after the cabins and pax. Come morning, the mothers, surprised at the peace, would race down to the galleys and pick up their babies who were very sleepy & happy to see them. We could then start the breakfast service.
Daytime services weren't much different, in between services, except we did a lot of cooing and playing ~ basically tireing them out. Oh, we had some hollerers in between, but mostly these little ones were just too astonished to fuss much.
Should we FAs have been paid more for more work? I don't think so. Should the OP be compensated for human behaviour ~ I don't think so..........
#36
Join Date: Jul 2009
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#37
Original Poster
Join Date: Apr 2011
Programs: CX gold
Posts: 209
Many moons ago I was a TATL FA, with both day and night flights. The airline was a budget/affordable one and we had tons of families.
When we had crying babies at night, we usually offered the mothers to take charge of the infant(s) for a while, so they could get a rest. One or two of us would walk up and own the aisles, babies would often fall asleep, and keep them on our laps in galley. The other FAs looked after the cabins and pax. Come morning, the mothers, surprised at the peace, would race down to the galleys and pick up their babies who were very sleepy & happy to see them. We could then start the breakfast service.
Daytime services weren't much different, in between services, except we did a lot of cooing and playing ~ basically tireing them out. Oh, we had some hollerers in between, but mostly these little ones were just too astonished to fuss much.
Should we FAs have been paid more for more work? I don't think so. Should the OP be compensated for human behaviour ~ I don't think so..........
When we had crying babies at night, we usually offered the mothers to take charge of the infant(s) for a while, so they could get a rest. One or two of us would walk up and own the aisles, babies would often fall asleep, and keep them on our laps in galley. The other FAs looked after the cabins and pax. Come morning, the mothers, surprised at the peace, would race down to the galleys and pick up their babies who were very sleepy & happy to see them. We could then start the breakfast service.
Daytime services weren't much different, in between services, except we did a lot of cooing and playing ~ basically tireing them out. Oh, we had some hollerers in between, but mostly these little ones were just too astonished to fuss much.
Should we FAs have been paid more for more work? I don't think so. Should the OP be compensated for human behaviour ~ I don't think so..........
#38
Join Date: Nov 2006
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#40
Join Date: May 2003
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little quote of the BA website,
Welcome to Club World
Club World longhaul business class is designed around you. From the moment you arrive at the airport to the moment you leave us at your destination we ensure everything is just as you wish.
Whether you’re travelling for business or pleasure, you have the flexibility to sleep, work or relax so you arrive refreshed and ready for the day ahead.
^
Welcome to Club World
Club World longhaul business class is designed around you. From the moment you arrive at the airport to the moment you leave us at your destination we ensure everything is just as you wish.
Whether you’re travelling for business or pleasure, you have the flexibility to sleep, work or relax so you arrive refreshed and ready for the day ahead.
^
Contractually binding promise =/= that.
#41
Join Date: Oct 2011
Posts: 517
Crying baby in club world??
I think we would all end up happier to accept that there is always a risk of crying infants near your seat in any cabin, and count ourselves fortunate when it doesn't happen. And I say this as someone who has 3 overnight flights in the next 7 days!
#43
Join Date: Jul 2004
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AX
Last edited by AX9465; May 28, 2012 at 3:26 pm
#44
Join Date: Jan 2011
Location: North of Carlisle
Programs: BAEC Silver
Posts: 1,538
Brilliant comment, why don't we just get the airlines to bannish children under the age of 5 to fly in CW, if they fly in CW or F they have to be sedated for the whole flight and wear a muzzle !! just in case they wake up mid flight. Irresponsible parents who allow their kids to cry during a flight should have their avios and TP's removed. As Hiddy suggests, where do you draw the line....I would be embarrassed to submit a claim for compensation under these cicumstances
Last edited by mike&co; May 28, 2012 at 3:14 pm
#45
Join Date: Oct 2011
Posts: 517
My 2 year old is already SCH and will probably be GCH before the end of the year. So according to BA policy this toddler has preferential seating rights over most adults. How's that for irony?