Crying baby in club world??
#1
Original Poster
Join Date: Apr 2011
Programs: CX gold
Posts: 209
Crying baby in club world??
Hello fellow BA lovers, A quick question.
Is a crying baby in club world that is keeping you out of your sleep for most of a overnight flight between MCO and LGW enough to write to customer care?
It was really on and off and went on for hours. I do not have anything against children at all but myself and my wife found that for the premium we pay to fly club world (both silver) we arrived absolutely shattered.
BTW I know its a bucket and spade route but still.....
Any chance for a compensation?
Is a crying baby in club world that is keeping you out of your sleep for most of a overnight flight between MCO and LGW enough to write to customer care?
It was really on and off and went on for hours. I do not have anything against children at all but myself and my wife found that for the premium we pay to fly club world (both silver) we arrived absolutely shattered.
BTW I know its a bucket and spade route but still.....
Any chance for a compensation?
#2
Join Date: May 2010
Location: UK
Programs: BA Gold
Posts: 2,369
Hello fellow BA lovers, A quick question.
Is a crying baby in club world that is keeping you out of your sleep for most of a overnight flight between MCO and LGW enough to write to customer care?
It was really on and off and went on for hours. I do not have anything against children at all but myself and my wife found that for the premium we pay to fly club world (both silver) we arrived absolutely shattered.
BTW I know its a bucket and spade route but still.....
Any chance for a compensation?
Is a crying baby in club world that is keeping you out of your sleep for most of a overnight flight between MCO and LGW enough to write to customer care?
It was really on and off and went on for hours. I do not have anything against children at all but myself and my wife found that for the premium we pay to fly club world (both silver) we arrived absolutely shattered.
BTW I know its a bucket and spade route but still.....
Any chance for a compensation?
I think that it can be down to the parents if their child cries the whole flight (unless a small baby, or an unwell baby etc), and obviously at a young age, a parent can't always stop a baby from crying. I am not sure what customer services will say but you could definitely try and write in.
#3
FlyerTalk Evangelist
Join Date: Feb 2004
Location: London
Programs: BA, VS, HH, IHG, MB, MR
Posts: 26,865
No, unless for some reason you think BA was at fault!
My 12 month old did BGI LGW 2 weeks ago, overnight, and slept for almost all of it. The other 2 babies in CW also slept well. Luck of the draw. Anyway, since it is clear on the seat map where the babies will be, assuming they have bassinets, you can have a quieter life by avoiding them.
Personally, if mine plays up, I take them to the galley and let them have a crawl. Normally cheers them up.
My 12 month old did BGI LGW 2 weeks ago, overnight, and slept for almost all of it. The other 2 babies in CW also slept well. Luck of the draw. Anyway, since it is clear on the seat map where the babies will be, assuming they have bassinets, you can have a quieter life by avoiding them.
Personally, if mine plays up, I take them to the galley and let them have a crawl. Normally cheers them up.
#4
A FlyerTalk Posting Legend
Join Date: Aug 2006
Location: Argentina
Posts: 40,168
If you get compensation for that do let me know.
I shall claim for being pestered by farters, snorers, sniffers,throat clearers,loud talkers,noisy eaters, nose pickers,head scratchers,starers and ugly people.
I shall claim for being pestered by farters, snorers, sniffers,throat clearers,loud talkers,noisy eaters, nose pickers,head scratchers,starers and ugly people.
#5
FlyerTalk Evangelist
Join Date: Nov 2007
Location: The Hague, NL
Programs: GMLFL, Life 2.0 - Mucci Premiere Classe & des Chevaliers Toulousiens
Posts: 22,908
On KLM I got all the miles back for a flight which had so many infants in J that even they agreed it was too much.
http://www.airliners.net/aviation-fo...d.main/145573/
http://www.airliners.net/aviation-fo...d.main/145573/
#7
A FlyerTalk Posting Legend
Join Date: Aug 2006
Location: Argentina
Posts: 40,168
On KLM I got all the miles back for a flight which had so many infants in J that even they agreed it was too much.
http://www.airliners.net/aviation-fo...d.main/145573/
http://www.airliners.net/aviation-fo...d.main/145573/
#8
Join Date: Oct 2007
Location: Left
Programs: FT
Posts: 7,285
On KLM I got all the miles back for a flight which had so many infants in J that even they agreed it was too much.
http://www.airliners.net/aviation-fo...d.main/145573/
http://www.airliners.net/aviation-fo...d.main/145573/
#9
FlyerTalk Evangelist
Join Date: Nov 2007
Location: The Hague, NL
Programs: GMLFL, Life 2.0 - Mucci Premiere Classe & des Chevaliers Toulousiens
Posts: 22,908
I just reread the report and it was actually half the miles of the one-way. I still remember the call with the KLM call centre (this was before FB ruined everything) where the lady was very understanding. She had actually seen the picture and felt rather sorry for me. Not all people immediately consider you to be a miserable sod if you happen to dislike being kept up all night by someone else's kids.
#10
Original Poster
Join Date: Apr 2011
Programs: CX gold
Posts: 209
Thx for the replies. No I do not think that BA is at fault. but I can tell you that from all the tuts and evil looks of other pax it was clear that most people payed a premium for a comfy few hrs of sleep and not to listen to a screaming baby!
Why promote a fully flat bed in a premium cabin if you are going to have screaming children keeping you awake all night anyway. that more the point I am making. The bassinet is there so I understand that they will use it...
BTW a fart never woke me up before hiddy, I know, my wife tells me all the time...^
Why promote a fully flat bed in a premium cabin if you are going to have screaming children keeping you awake all night anyway. that more the point I am making. The bassinet is there so I understand that they will use it...
BTW a fart never woke me up before hiddy, I know, my wife tells me all the time...^
#11
Join Date: Jul 2011
Location: DCA
Programs: DL DM 2MM; EK Silver; HH Gold
Posts: 927
Originally Posted by HIDDY:18654949
If you get compensation for that do let me know.
I shall claim for being pestered by farters, snorers, sniffers,throat clearers,loud talkers,noisy eaters, nose pickers,head scratchers,starers and ugly people.
I shall claim for being pestered by farters, snorers, sniffers,throat clearers,loud talkers,noisy eaters, nose pickers,head scratchers,starers and ugly people.
#12
FlyerTalk Evangelist
Join Date: Nov 2007
Location: The Hague, NL
Programs: GMLFL, Life 2.0 - Mucci Premiere Classe & des Chevaliers Toulousiens
Posts: 22,908
#13
Join Date: May 2010
Location: UK
Programs: BA Gold
Posts: 2,369
I am flying to India in a few weeks (3-class 777) and there is an infant in 4E according to Expert Flyer (shows 4EF occupied, can only be pre-reserved before T-72 by pax with an infant), and there is also an infant in 15E in the first row of WT by the look of it.
I am in 2K at the moment, might move to 11K when it opens up at T-72 but not sure if there is really a point, infants either way, but I have to say that the vast majority of infants I have been on flights with have been really well behaved. ^
#15
FlyerTalk Evangelist
Join Date: Nov 2007
Location: The Hague, NL
Programs: GMLFL, Life 2.0 - Mucci Premiere Classe & des Chevaliers Toulousiens
Posts: 22,908
I believe the bassinet positions always show as occupied in EF... Could be wrong though.