Issues, bugs and glitches on ba.com website [2025] [Please keep thread clutter-free!]
#271




Join Date: Jun 2016
Location: London
Programs: BAC Gold
Posts: 3,621
Well, this makes seat selection interesting! I'm getting the same screen in the app and on ba.com! Anybody else getting the same or similar? From Expert Flyer, I was able to see that 1C was free, selected it, which didn't alter the graphics but showed 1C selected but then 'confirm selection' didn't work. I give up!!


#276




Join Date: Aug 2022
Programs: BA Gold
Posts: 41
Well, this makes seat selection interesting! I'm getting the same screen in the app and on ba.com! Anybody else getting the same or similar? From Expert Flyer, I was able to see that 1C was free, selected it, which didn't alter the graphics but showed 1C selected but then 'confirm selection' didn't work. I give up!!
Yup, I've had this for the last 2 days - very frustrating. Also says cannot confirm until ALL people on the booking have confirmed. There IS ONLY 1 Person on the booking!!
Last edited by aks120; Mar 1, 2025 at 1:27 am Reason: Removed quoted photo
#277




Join Date: Jan 2017
Location: Berkshire, UK
Programs: BAEC Silver, VS Lifetime Gold, HH Diamond, Accor Gold
Posts: 138
Well, this makes seat selection interesting! I'm getting the same screen in the app and on ba.com! Anybody else getting the same or similar? From Expert Flyer, I was able to see that 1C was free, selected it, which didn't alter the graphics but showed 1C selected but then 'confirm selection' didn't work. I give up!!
I'm on an online chat with an agent to let them know. She was able to select seats for me, but has said that she'd escalate the issue to the relevant team.
Last edited by aks120; Mar 1, 2025 at 1:27 am Reason: Removed quoted photo
#278



Join Date: Mar 2010
Posts: 2,306
Just had my GVA-LHR flight in August cancelled. The flight offered works for me thank goodness, so went to accept the change.
Once I accepted the new booking, the system then said for me to review my new flight and confirm. See screenshot.
Nice one, BA IT.
Once I accepted the new booking, the system then said for me to review my new flight and confirm. See screenshot.
Nice one, BA IT.
#279


Join Date: Sep 2011
Location: uk
Programs: ALLAccor Silver, HHonours Silver, Radisson VIP, IHG Platinum Elite, Royal Jordanian Gold Sparrow
Posts: 388
I've been happily searching for BGI First redemption availability, until a few minutes and now I constantly get a blank page with this URL https://www.britishairways.com/nx/b/en/
Tried refreshing, using other bookmarks but to no avail

Tried refreshing, using other bookmarks but to no avail

#280


Join Date: Sep 2011
Location: uk
Programs: ALLAccor Silver, HHonours Silver, Radisson VIP, IHG Platinum Elite, Royal Jordanian Gold Sparrow
Posts: 388
I particularly like the way that today clicking on the home page logo when in MMB takes you to
This British Airways - Information Page page cant be found
No webpage was found for the web address: https://www.britishairways.com/nx/b/en
HTTP ERROR 404
Needs a '/gb'
This British Airways - Information Page page cant be found
No webpage was found for the web address: https://www.britishairways.com/nx/b/en
HTTP ERROR 404
Needs a '/gb'
#281




Join Date: Feb 2008
Location: In the air
Programs: Hyatt Globalist, Finnair Platinum, Bonvoy LT Plat, Hilton Gold, GHA Tit, BA Gold, Turkish Elite
Posts: 9,165
Wow, same thing happened to me. Looks like the website has a dodgy script which sends people to a non-existant page. Smooth. The website is a nightmare today. I've been trying to cancel an Avios flight for the last 15min and have had no fewer than four different types of error.
#283




Join Date: Jan 2005
Location: UK
Programs: Mucci. And BA Silver previous awards - Gold 13, Silver 7, Bronze 4.
Posts: 7,683
Well I can get in to the website. However for the last couple of weeks I have been getting different amounts showing as my Avios balance. Varies from day to day by some 25,000.
Taken screenshots to prove in case I have to pursue BA for missing Avios.
Taken screenshots to prove in case I have to pursue BA for missing Avios.
#284

Join Date: Nov 2023
Programs: \_(ツ)_/
Posts: 630
As my BA app didn't work today when I wanted to check in (99% of the time) for my flight, I used the web. Logged in and there was a surprise waiting for me:

Whose account is this? Definitely not mine
Lost Avios, lost TPs and saw only these random numbers. But what's worse I had no upcoming trips. That's not what one wants to see a few hours before the flight

Whose account is this? Definitely not mine
Lost Avios, lost TPs and saw only these random numbers. But what's worse I had no upcoming trips. That's not what one wants to see a few hours before the flight
#285




Join Date: Jan 2005
Location: UK
Programs: Mucci. And BA Silver previous awards - Gold 13, Silver 7, Bronze 4.
Posts: 7,683
As my BA app didn't work today when I wanted to check in (99% of the time) for my flight, I used the web. Logged in and there was a surprise waiting for me:

Whose account is this? Definitely not mine
Lost Avios, lost TPs and saw only these random numbers. But what's worse I had no upcoming trips. That's not what one wants to see a few hours before the flight

Whose account is this? Definitely not mine
Lost Avios, lost TPs and saw only these random numbers. But what's worse I had no upcoming trips. That's not what one wants to see a few hours before the flight


