Redemption Help: DC redemption : need help checking availability for....
#826


Join Date: Feb 2006
Location: Hitchin, UK
Programs: Virgin, BA, lots of hotel ones
Posts: 76
Hi Folks,
In November I booked the following route….
LHR-BKK (Thai)
Holiday In Bangkok
BKK-SYD (Thai)
Holiday In Austrlia
MEL-SIN-NRT (Singapore \ ANA)
Holiday in Tokyo
NRT-LHR (ANA)
I used Miles & Money with all the seats in Business Class with the exception of the MEL-SIN leg which is a Singapore A380. However, I’m now thinking of changing to the following, but I need to know if this is valid, I’m prepared to pay the change fee and any necessary taxes, but I don’t particularly want to buy a new flight.
LHR-BKK (Thai)
Holiday In Bangkok
BKK-SYD (Thai)
Holiday In Australia
MEL-AKL
Holiday In Auckland (NZ)
AKL-NRT (NZ)
Holiday in Tokyo
NRT-LHR (ANA)
I’ve looked all over FT and flybmi, but I can’t get my head around it. As always, your help is appreciated.
In November I booked the following route….
LHR-BKK (Thai)
Holiday In Bangkok
BKK-SYD (Thai)
Holiday In Austrlia
MEL-SIN-NRT (Singapore \ ANA)
Holiday in Tokyo
NRT-LHR (ANA)
I used Miles & Money with all the seats in Business Class with the exception of the MEL-SIN leg which is a Singapore A380. However, I’m now thinking of changing to the following, but I need to know if this is valid, I’m prepared to pay the change fee and any necessary taxes, but I don’t particularly want to buy a new flight.
LHR-BKK (Thai)
Holiday In Bangkok
BKK-SYD (Thai)
Holiday In Australia
MEL-AKL
Holiday In Auckland (NZ)
AKL-NRT (NZ)
Holiday in Tokyo
NRT-LHR (ANA)
I’ve looked all over FT and flybmi, but I can’t get my head around it. As always, your help is appreciated.
#827




Join Date: Nov 2008
Location: SF Bay Area
Programs: TK Gold, AA peasant, HH Lifetime Diamond, IHG Diamond
Posts: 1,683
I would push them again...and again... and again.....don't give up. One agent may all of sudden be able to see what you do, it can be hit and miss with the ICC depending on the agent you get as we all know. 
Have you tried giving them the exact flight details/times and building up the itinerary step by step ? Have you also tried booking as two one ways ?

Have you tried giving them the exact flight details/times and building up the itinerary step by step ? Have you also tried booking as two one ways ?
#828




Join Date: Jan 2008
Posts: 1,493
Probably best to think of your trip as 2 x one way journeys each of which can have one stopover
so today
LHR - BKK - SYD (one way LHR - SYD with stopover in BKK)
MEL - SIN - NRT - LHR (one way MEL - LHR with stopover NRT)
you want to leave the outbound as it is but you are looking to change the return to include 2 stopovers, as only 1 stopover is permitted this will not be allowed on a single trip (you are now wanting one way MEL - LHR with stopover AKL and stopover NRT)
To get this will not be impossible but you will have to break your return into 2 journeys so your Z9 - Z1 becomes either
(MEL - AKL) + (AKL - LHR) ... an additional 22500miles + cash/taxes
(MEL - NRT) + (NRT - LHR) ... an additional 15000miles + cash/taxes
I think/hope that makes sense
so today
LHR - BKK - SYD (one way LHR - SYD with stopover in BKK)
MEL - SIN - NRT - LHR (one way MEL - LHR with stopover NRT)
you want to leave the outbound as it is but you are looking to change the return to include 2 stopovers, as only 1 stopover is permitted this will not be allowed on a single trip (you are now wanting one way MEL - LHR with stopover AKL and stopover NRT)
To get this will not be impossible but you will have to break your return into 2 journeys so your Z9 - Z1 becomes either
(MEL - AKL) + (AKL - LHR) ... an additional 22500miles + cash/taxes
(MEL - NRT) + (NRT - LHR) ... an additional 15000miles + cash/taxes
I think/hope that makes sense
#829


Join Date: Feb 2006
Location: Hitchin, UK
Programs: Virgin, BA, lots of hotel ones
Posts: 76
Probably best to think of your trip as 2 x one way journeys each of which can have one stopover
so today
LHR - BKK - SYD (one way LHR - SYD with stopover in BKK)
MEL - SIN - NRT - LHR (one way MEL - LHR with stopover NRT)
you want to leave the outbound as it is but you are looking to change the return to include 2 stopovers, as only 1 stopover is permitted this will not be allowed on a single trip (you are now wanting one way MEL - LHR with stopover AKL and stopover NRT)
To get this will not be impossible but you will have to break your return into 2 journeys so your Z9 - Z1 becomes either
(MEL - AKL) + (AKL - LHR) ... an additional 22500miles + cash/taxes
(MEL - NRT) + (NRT - LHR) ... an additional 15000miles + cash/taxes
I think/hope that makes sense
so today
LHR - BKK - SYD (one way LHR - SYD with stopover in BKK)
MEL - SIN - NRT - LHR (one way MEL - LHR with stopover NRT)
you want to leave the outbound as it is but you are looking to change the return to include 2 stopovers, as only 1 stopover is permitted this will not be allowed on a single trip (you are now wanting one way MEL - LHR with stopover AKL and stopover NRT)
To get this will not be impossible but you will have to break your return into 2 journeys so your Z9 - Z1 becomes either
(MEL - AKL) + (AKL - LHR) ... an additional 22500miles + cash/taxes
(MEL - NRT) + (NRT - LHR) ... an additional 15000miles + cash/taxes
I think/hope that makes sense
Although not ideal, would I be able to change my flights to the following?
LHR-BKK (Thai)
Holiday In Bangkok
BKK-SYD (Thai)
Holiday In Australia
MEL-AKL (BUY MY OWN FLIGHT)
Holiday In Auckland (NZ)
AKL-NRT (NZ)
Holiday in Tokyo
NRT-LHR (ANA)
#830


Join Date: Dec 2008
Location: DUB-BOS
Programs: various
Posts: 4,257
Thanks for you help, this does make sense.
Although not ideal, would I be able to change my flights to the following?
LHR-BKK (Thai)
Holiday In Bangkok
BKK-SYD (Thai)
Holiday In Australia
MEL-AKL (BUY MY OWN FLIGHT)
Holiday In Auckland (NZ)
AKL-NRT (NZ)
Holiday in Tokyo
NRT-LHR (ANA)
Although not ideal, would I be able to change my flights to the following?
LHR-BKK (Thai)
Holiday In Bangkok
BKK-SYD (Thai)
Holiday In Australia
MEL-AKL (BUY MY OWN FLIGHT)
Holiday In Auckland (NZ)
AKL-NRT (NZ)
Holiday in Tokyo
NRT-LHR (ANA)
#831




Join Date: Jan 2007
Location: London, England
Programs: MUCCI -- What else matters?
Posts: 1,145
Could someone please confirm what classes I need to check on ExpertFlyer in order to find award availability for booking BMI miles on UA? When I search for C and Y (which are listed as "business reward"), the call centre says no availability. I guess those classes are only rewards for actual UA MP members. So what class do I need for BMI bookings?
Also is there any way to find CO award availability using the tool?
If it makes a difference, I'm only using a 5 day trial (although I'm really liking it, and will probably sign up - I fly enough for it to be worth it).
Cheers,
-simon
Also is there any way to find CO award availability using the tool?
If it makes a difference, I'm only using a 5 day trial (although I'm really liking it, and will probably sign up - I fly enough for it to be worth it).
Cheers,
-simon
#832




Join Date: Mar 2005
Location: London
Programs: BA Gold. LH SEN. IHG Diamond. Junior Jet Club.
Posts: 2,391
Could someone please confirm what classes I need to check on ExpertFlyer in order to find award availability for booking BMI miles on UA? When I search for C and Y (which are listed as "business reward"), the call centre says no availability. I guess those classes are only rewards for actual UA MP members. So what class do I need for BMI bookings?
Also is there any way to find CO award availability using the tool?
If it makes a difference, I'm only using a 5 day trial (although I'm really liking it, and will probably sign up - I fly enough for it to be worth it).
Cheers,
-simon
Also is there any way to find CO award availability using the tool?
If it makes a difference, I'm only using a 5 day trial (although I'm really liking it, and will probably sign up - I fly enough for it to be worth it).
Cheers,
-simon
Stick to the ANA tool.
#833




Join Date: Jan 2007
Location: London, England
Programs: MUCCI -- What else matters?
Posts: 1,145
I worked it out in the end - BMI reward tickets book into "Business Saver" and "Economy Saver" classes, so if those are available on ExpertFlyer then you can book them via the DC call centre. Rock on Diamond Club!
-simon
-simon
#834




Join Date: Mar 2005
Location: London
Programs: BA Gold. LH SEN. IHG Diamond. Junior Jet Club.
Posts: 2,391
Simon - whilst I agree, the numbers on the ANA site and EF don't always match. In each case, the ICC agree with the ANA tool and not EF (which always showed more seats).
#835




Join Date: Jan 2007
Location: London, England
Programs: MUCCI -- What else matters?
Posts: 1,145
Perhaps it's gotten better? :-)
Is there a list somewhere of exactly what are the "booking classes" for rewards on each star alliance carrier? I'm sure I saw one somewhere but searching doesn't seem to find it for me (PEBKAC I'm sure).
-simon
#836




Join Date: Mar 2005
Location: London
Programs: BA Gold. LH SEN. IHG Diamond. Junior Jet Club.
Posts: 2,391
My problem is exactly with the numbers - I'm booking for five people, which is quite a chore (I've probably spent 10-15 hours on this already, scary). ANA shows a max of four. From what I'm seeing, EF seems to be pretty good - one of the flights I've reserved EF showed exactly 5 seats and that's what the DC agent saw.
Perhaps it's gotten better? :-)
Is there a list somewhere of exactly what are the "booking classes" for rewards on each star alliance carrier? I'm sure I saw one somewhere but searching doesn't seem to find it for me (PEBKAC I'm sure).
-simon
Perhaps it's gotten better? :-)
Is there a list somewhere of exactly what are the "booking classes" for rewards on each star alliance carrier? I'm sure I saw one somewhere but searching doesn't seem to find it for me (PEBKAC I'm sure).
-simon
O - First Class
I - Business Class
X - Economy Class
As you can see from ExpertFlyer, DC inventory appears to come from the Saver Award bucket so
NF / R = First Class on United via Expertflyer (O is a Business Saver award)
XC / O = Business Class on United via Expertflyer (I is a Business Upgrade award)
XY / N = Economy Class on United via Expertflyer (X is a First Upgrade award)
I would agree that the Saver availability does appear to match ANA far closer than when I was looking in Sept/Oct 09.
Where are you off to?
#837




Join Date: Jan 2007
Location: London, England
Programs: MUCCI -- What else matters?
Posts: 1,145
Just managed to book a family of five to Hawaii ;-)
Details here:
http://www.flyertalk.com/forum/bmi-d...s-correct.html
Hrm...so I could use expert flier to search for O/I/X in general without specifying an actual airline. Interesting...
-simon
Details here:
http://www.flyertalk.com/forum/bmi-d...s-correct.html
Hrm...so I could use expert flier to search for O/I/X in general without specifying an actual airline. Interesting...
-simon
#838




Join Date: Mar 2005
Location: London
Programs: BA Gold. LH SEN. IHG Diamond. Junior Jet Club.
Posts: 2,391
Just managed to book a family of five to Hawaii ;-)
Details here:
http://www.flyertalk.com/forum/bmi-d...s-correct.html
Hrm...so I could use expert flier to search for O/I/X in general without specifying an actual airline. Interesting...
-simon
Details here:
http://www.flyertalk.com/forum/bmi-d...s-correct.html
Hrm...so I could use expert flier to search for O/I/X in general without specifying an actual airline. Interesting...
-simon
PS: I think the ICC have spun you a line re your award booking - have posted in the other thread.
#839


Join Date: Jul 2009
Location: Cardiff
Programs: qatar airways platinum
Posts: 892
Can somebody please check availabilty in F for me from either HKG or BKG to eith copenhagen or london heathrow flying swiss on any dates between the 8th april and 11th april.
what would the miles plus taxes be on these flights for a part miles part cash redemption?
I can see availabilty in F flying thai LHR to BKK on 27th March what is the part miles cash on this please?.
thanks in adavance
celts
what would the miles plus taxes be on these flights for a part miles part cash redemption?
I can see availabilty in F flying thai LHR to BKK on 27th March what is the part miles cash on this please?.
thanks in adavance
celts
#840
Original Poster




Join Date: Jan 2007
Location: RTM
Programs: DiamondClub (rip), Currently an Alliance Treble Champion (BA, A3, AZ)
Posts: 1,804
Hi 
Could someone please check Swiss for availability in J or F for
Outbound:
Thur 12th or Fri 13th Aug on
LX391 MAN-ZRH
LX14 ZRH-JFK
Inbound:
Mon 18th or Tues 19th Aug on
LX 15 JFK-ZRH OR LX17 JFK-ZRH
LX 394 ZRH-MAN
Thanks!!

Could someone please check Swiss for availability in J or F for
Outbound:
Thur 12th or Fri 13th Aug on
LX391 MAN-ZRH
LX14 ZRH-JFK
Inbound:
Mon 18th or Tues 19th Aug on
LX 15 JFK-ZRH OR LX17 JFK-ZRH
LX 394 ZRH-MAN
Thanks!!

