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Old May 21, 2014, 7:31 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: Tokyoite
Coronawiki (March 2020)
Does anyone know if Lifemiles will waive cancellation fees for an award ticket due to COVID-19 concerns?
Unfortunately, barring an outright flight cancellation, Lifemiles will not waive cancel fees.
Just pay the $200 as a "self caution fee". (nobody is actually preventing you the passenger from flying as you booked).
In the future, it would be wise to invest in travel insurance.
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Transferring Amex MR points will extend expiration of LM. Post #906 confirms this. Expiration date updates overnight, so wait 24 hours after the transferred miles have posted to LM.


LifeMiles' Star Alliance Award Chart

Cash & Miles redemptions: the price per mile purchased during award booking varies significantly depending on how many miles are purchased. The "sweet spots" are between 38% and 58% of the total mileage required, where miles are purchased for 1.5 cents. See here for some examples.

Beware of Cabotage: LifeMiles has been known to issue tickets that constitute Cabotage, and at least one instance of denied boarding has been reported, stranding the passenger. An example is travel on Avianca from LAX to SJU (via SAL/BOG). For additional information see the WIKI of this thread.

https://www.lifemiles.com/eng/abo/wnb/wnbtercond.aspx
Miles Expiration Policy valid from April 15th , 2018.
  1. Any miles accrual transaction in a member´s account in the Program extends the validity of the miles in the account of such member for a term of twelve (12) months from the date of such accrual of miles. Other transactions that may affect the balance of miles in a member’s account, including redemption transactions, will have no effect on them and will not extend the validity of the miles in such account. This general rule will have the following exceptions that extend the validity of such miles in the account of such member for twenty-four (24) months from the date of such accrual: (i) any accrual of miles in a member´s account with an Elite Status at the time of the accrual; (ii) any accrual of miles derived from a cobranded credit or debit cards under the LifeMiles brand.
  2. ......the following accrual activities do not extend the validity of the miles in the member´s account: 1) the birthday bonus or any other miles bonus that may be given by the LifeMiles Program and LifeMiles LTD so establishes.; 2) the migration of points or miles from other loyalty programs to the LifeMiles Program made as a consequence of the union of both loyalty programs or the migration of one member from another loyalty program to the LifeMiles Program; and 3) the merger of accounts of the LifeMiles Program, including those derived from a member´s duplicate accounts.
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Old Sep 10, 2017, 2:36 pm
  #661  
 
Join Date: Dec 2016
Location: KRK, Poland
Posts: 10
Hello everybody,
I'm looking at buying and redeeming LM due to the promotion. I'm trying to look up first class on Asiana and despite the space being open, LM has some difficulties (yeah, from what I read it is not unusual). Well, first class seems to be open but the price listed is the same as for business. Although, when I proceed futher something like that comes up. Is it going to be a business class award or first class? How can I interpret it?

// Would screenshot methody work in such routing?
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Last edited by MisieQ; Sep 10, 2017 at 4:15 pm
MisieQ is offline  
Old Sep 11, 2017, 6:26 am
  #662  
 
Join Date: Aug 2012
Posts: 668
I think that means you'll get a first class seat but the service will be business class.
erik19283 is offline  
Old Sep 11, 2017, 10:12 am
  #663  
 
Join Date: Oct 2011
Posts: 3,839
And economy baggage allowance
mlqsko is offline  
Old Sep 12, 2017, 9:51 am
  #664  
 
Join Date: Dec 2016
Location: KRK, Poland
Posts: 10
Originally Posted by erik19283
I think that means you'll get a first class seat but the service will be business class.
Yeah, not really. They sell both business and first class.
MisieQ is offline  
Old Sep 18, 2017, 5:48 am
  #665  
 
Join Date: Apr 2016
Programs: NH, JL, SQ
Posts: 164
if the reservation status is "confirmed", does that mean it has been ticketed?
merridius is offline  
Old Sep 18, 2017, 6:13 am
  #666  
 
Join Date: Oct 2011
Posts: 3,839
Originally Posted by merridius
if the reservation status is "confirmed", does that mean it has been ticketed?
No. It means you have a confirmed reservation.

You can create an account at http://www.myflightsapp.com/ - then enter your booking # and name to see if you have ticket numbers.
mlqsko is offline  
Old Sep 18, 2017, 10:02 am
  #667  
 
Join Date: Apr 2016
Programs: NH, JL, SQ
Posts: 164
Originally Posted by mlqsko
No. It means you have a confirmed reservation.

You can create an account at http://www.myflightsapp.com/ - then enter your booking # and name to see if you have ticket numbers.
thanks! myflightsapp wasn't loading so i used checkmytrip, the flight details show an e-ticket number so it looks like im all set!
merridius is offline  
Old Sep 20, 2017, 7:36 pm
  #668  
 
Join Date: Aug 2014
Posts: 261
Do e-ticket's normally get emailed?

Hi all - i booked an award flight with lifemiles late last year and my flight is coming up next week

AM i supposed to have an e-ticket? or just take the confirmation email (in spanish) to the airport?

Edit: Scratch that - i think i have the e-ticket, it just wasn't an attachment and becuase it is in spanish i didn't realise. But it shows an e-tkt number
baggyred is offline  
Old Sep 21, 2017, 10:56 pm
  #669  
 
Join Date: Feb 2015
Location: SFO
Programs: United Gold (frmer. 1k and GS), AAdvantage Platinum, Alaska MVP Gold, HHonors Gold
Posts: 200
Today I bought 55,000 miles (+71,500 bonus b/c blogger promotion) with an Ink Plus - transaction was smooth and easy - booked my tix with no issues and near instant ticketing.

Tonight, when I tried it again, this time with a Citi AA card, I got the following message:

"We already have your information, we will process your request and will contact you with the result of your transaction."

Called Citi - they said no attempted transaction from Avianca. Called Avianca - they said "we have confirmed there is no transaction." They advised to try again online while they were on the phone - received the same error message. Then they suggested I try buying them over the phone, so I complied and gave them the CC number over the phone (through the payment processing recording thing) and they said the miles should be in the account within 2 hours, and if the transaction is "denied" then they won't be there.

Ummm....what should my expectations be here?

EDIT: There's potentially another complication. Since the CC was in my wife's name (I don't have the same CC in my name) they ran the transaction through her LM account, *which wasn't registered for the promo* - if a lesser number of miles eventually show up, what do I do? I was never warned that any number less than the original attempted amount (55,000 + 71,500). Will they credit the difference?
lesamuel is offline  
Old Sep 22, 2017, 6:30 am
  #670  
 
Join Date: Apr 2016
Programs: NH, JL, SQ
Posts: 164
Originally Posted by lesamuel
snip
oops, misread. deleted

Last edited by merridius; Sep 22, 2017 at 6:32 am Reason: delete
merridius is offline  
Old Sep 22, 2017, 9:35 am
  #671  
 
Join Date: Sep 2015
Location: Santa Barbara, CA, Park City, UT
Programs: AA EXP, Delta Plat, Marriott Plat,Hilton Diamond, Hyatt Globalist, IHG Plat
Posts: 902
LM Purchase and use in Europe

Been interested in trying this but maybe not dive in too deep. Only got a day I think to do it this time. Couple questions:

Is this purchase considered airfare purchase by AMEX plat, hence 5x points?

I will be traveling in Europe and will need to book some flights from Italy, maybe Switzerland to London. What are the options like for intra Europe travel? Is it an option that even makes sense to purchase miles for? I know the sweet spots are first class or maybe business on certain carriers longhaul, I've not any thing planned beyond next summer which is already booked.
Jonesdds is offline  
Old Oct 18, 2017, 7:11 am
  #672  
 
Join Date: Jul 2013
Posts: 15
Deleted

Last edited by tomsdiner1; Oct 19, 2017 at 5:29 am
tomsdiner1 is offline  
Old Nov 4, 2017, 5:52 pm
  #673  
 
Join Date: Oct 2017
Posts: 3
Originally Posted by tlott
Does transferring from SPG to LM extend the expiration date?

Thanks!
yes
just transfer 1 SPG points and it extend ur expiration date
nihonjin123 is offline  
Old Nov 21, 2017, 6:15 am
  #674  
 
Join Date: Jul 2014
Location: Australia
Programs: KrisFlyer, AA, Qantas, SPG, Marriott
Posts: 592
Is anyone else finding the Lifemiles search system INCREDIBLY slow in the last 24 hours? It just times out sometimes even...
jubbing is offline  
Old Nov 22, 2017, 12:22 am
  #675  
 
Join Date: Jun 2017
Location: Tokyo, Japan
Programs: ANA SFC (*G)
Posts: 530
So, how good is this bonus miles promotion for someone based in Tokyo like me?

As far as I can see, I can only redeem award flights from Japan to other Asian regions and Australia.
Biz class round trip on ANA to Sydney for 80.000 avianca miles looks good using this promotion (around 135.000Yen) but how about availability?
sodaisei is offline  


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