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Airline fee $250/$200 reimbursement reports: UA only (2023)

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Old Jan 1, 2023, 12:30 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: friedablass
HIGHLY RECOMMENDED READING PRIOR TO POSTING REGARDING UA TB:

Metadiscussion: WHEN to report missing airline fee reimbursements?


Your question is probably answered in this Wikipost

Reminder: you must enroll and select UA as your airline; it is generally viewed as prudent to wait a day before making a reimbursable purchase. It usually takes 5-10 to be reimbursed.

Travel Bank: There's a separate thread at this link for general discussion of Travel Bank, including important limitations on its use. As of Jan 3, 2022, and with ongoing success in 2023 as reported below, Travel Bank posts as a Special Service Ticket reimbursed by Amex (but unofficially), or United Electronic Ticketing or United Airlines Houston. Purchase here: https://www.united.com/en/US/account/travelbank If your transaction returns a Payment Failed error, try adding your American Express card to your United Airlines profile, and repeat the transaction using the stored card. DO NOT CALL Amex to ask about being credited for this.

Gift Cards: United does not sell gift cards.

MileagePlus X App: As of December 2016 American Express no longer reimburses MPX transactions.

READ BELOW for OTHER EXPENSES WHICH MAY BE REIMBURSED

Airline Taxes on Award Tickets Doesn't seem to work anymore; see post 179 http://www.flyertalk.com/forum/25297196-post179.html and #391

Economy Plus and First Class Upgrade Fees Subscription worked in Feb 2020, data point here. As of December 2016 there were conflicting posts; one stating that an upgrade to E+ coded as an "upgrade fee" and was, therefore, not reimbursed. Others said they were reimbursed as it was coded as "preferred seat upgrade." In February 2019, three separate FTer reported receiving varying amounts of reimbursement (dependent upon which card was used for the purchase) after purchasing an E+ annual subscription. The E+ subscriptions code as "preferred seat upgrade". Upgrading from E to FC will also not be reimbursed because it codes as a passenger ticket even when done after buying the original ticket. There seems to be a distinction between seat upgrades being reimbursed, while ticket upgrades are not.

Award AcceleratorI would not risk this. The last report of being reimbursed for Award Accelerator was for $68 on October 27, 2011. Every post about Award Accelerator since has reported "No reimbursement."

Eligible incidental fees include:
  • Checked baggage fees (including overweight/oversize)
  • Itinerary change fees
  • Phone reservation fees
  • FareLock
  • Pet flight fees
  • Seat assignment fees (E+)
  • In-flight amenity fees (beverages, food, pillows/blankets, headphones)
  • In-flight entertainment fees (excluding wireless internet unless it is billed by the airline.)
  • Airport lounge day passes & annual memberships
  • Onboard WIFI (provided it is billed by the airline.)
Keeping Track of Your Incidentals The Amex website has a Benefits link which will show a meter to keep track of your reimbursements. You may need a desktop/laptop browser to see it.

A general discussion of
Travel Bank is in a separate thread .

(2022 discussion of UA available at this link.)
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Airline fee $250/$200 reimbursement reports: UA only (2023)

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Old Mar 19, 2023, 11:02 am
  #346  
 
Join Date: Apr 2022
Location: Sacramento, CA
Programs: UA Gold, Bonvoy Titanium
Posts: 24
AMEX Business Platinum
3/12 - 2x $100 Travel Bank
3/17 - 2x $100 credits posted
mleebcps is offline  
Old Mar 20, 2023, 2:20 pm
  #347  
 
Join Date: Apr 2013
Location: Lehigh Valley, Pennsylvania
Programs: Milege+, SkyMiles, AAdvantage, HHonors Diamond, Marriott Gold
Posts: 1,685
Not to be redundant, but you never know when this won't work.
Travel Bank $100 bought March 14.
Credit posted March 20.
imnotalawyer likes this.
eajusa is offline  
Old Mar 24, 2023, 3:54 am
  #348  
 
Join Date: Mar 2023
Posts: 1
Smile Pet fee and seat upgrade dps

Selected UA days before purchasing.

Morgan Stanley Plat:
01/17 Travel Bank
On Statement:
UNITED AIRLINES HOUSTON TX
UNITED AIRLINES
From: CHICAGO O'HARE INT To: CHICAGO O'HARE INT Carrier: UA Class: 00
Ticket Number: XXX Date of Departure: XXX
Document Type: SPECIAL SERVICE TICKET $100.00
01/17 Travel Bank 2nd purchase
On Statement:
UNITED AIRLINES HOUSTON TX
UNITED AIRLINES
From: CHICAGO O'HARE INT To: CHICAGO O'HARE INT Carrier: UA Class: 00
Ticket Number: XXX Date of Departure: XXX
Document Type: SPECIAL SERVICE TICKET $100.00
01/22 reimbursement x2
AMEX Airline Fee Reimbursement
TRANSACTION PROCESSED BY AMERICAN EXPRESS -$100

Business Plat:
02/20 UA pet fee
On Statement:
UNITED AIRLINES
UNITED AIRLINES
From: XXX To: XXX Carrier: UA Class: 00
Ticket Number: XXX Date of Departure: XXX
Document Type: ANIMAL TRANSPORTATION CHARGE $125.00
02/25 reimbursement
AMEX Airline Fee Reimbursement
TRANSACTION PROCESSED BY AMERICAN EXPRESS -$125
03/15 UA Economy to Economy Plus seat upgrade
UNITED AIRLINES HOUSTON TX
UNITED AIRLINES
From: XXX To: XXX Carrier: UA Class: 00
Ticket Number: XXX Date of Departure: XXX
Document Type: PREFERRED SEAT UPGRADE $229
03/20 reimbursement
AMEX Airline Fee Reimbursement
TRANSACTION PROCESSED BY AMERICAN EXPRESS -$75
submariner1 is offline  
Old Mar 28, 2023, 8:21 am
  #349  
 
Join Date: Jan 2014
Posts: 451
UA TravelWallet

2x$100 done on same day 3/22
Credit posted 3/27
Barciur is offline  
Old Mar 30, 2023, 8:32 pm
  #350  
 
Join Date: Nov 2005
Location: PHL, EWR
Programs: UA Gold; AA; Amtrak Select Plus;HH Diamond;Hyatt Disc;Hertz PC; Total Wine Grand Reserve!
Posts: 2,402
$100 Travel bank purchased on 3/24, credit posted on 3/29
This was using my Amex Plat.

Last edited by rittenhousesq; Mar 30, 2023 at 9:01 pm
rittenhousesq is offline  
Old Mar 31, 2023, 1:30 pm
  #351  
 
Join Date: Mar 2023
Posts: 1
Good to go still on Amex Hilton Aspire.
Travel bank purchase of $250 on 3/25.
Credit showed on 3/30.
Burj likes this.
tyroo is offline  
Old Apr 7, 2023, 10:45 pm
  #352  
 
Join Date: Apr 2021
Location: CA
Posts: 31
4/1 - 2x $100 charges
4/7 - Meter moved, assume credits will post 4/8.
tonesims is offline  
Old Apr 8, 2023, 8:08 am
  #353  
 
Join Date: Jan 2020
Programs: UA MileagePlus
Posts: 2
it took while for me too,
31-MAR - 1x$250 bank
7-APR - Credit Posted

I wish I made the move to this card years ago. this is amazing.
lllamg is offline  
Old Apr 9, 2023, 11:06 am
  #354  
 
Join Date: Apr 2023
Posts: 7
4/6 $50 charged to Travel Bank on Aspire. Showed pending as United Electronic Ticketing.
4/9 posted as united Airlines Houston but is showing 7X for Airfare, so I assume no credit will follow

UPDATE: Credit for 4/6 purchase posted on 4/12, Meter moved on 4/16 for 4/9 purchase, so it looks like they are both working after all

Last edited by ChargeCard; Apr 16, 2023 at 5:30 am
ChargeCard is offline  
Old Apr 9, 2023, 12:25 pm
  #355  
mia
Moderator
 
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,959
Welcome to Flyertalk.

Originally Posted by ChargeCard
....showing 7X for Airfare, so I assume no credit will follow
All charges processed by an airline earn the airfare points bonus. This tells us nothing about whether the transaction is eligible for reimbursement as a fee.
mia is offline  
Old Apr 9, 2023, 12:32 pm
  #356  
 
Join Date: Apr 2023
Posts: 7
ok thank you. I will wait and see.
ChargeCard is offline  
Old Apr 11, 2023, 6:35 am
  #357  
 
Join Date: Jul 2006
Posts: 1,347
4 APR - 2 x $100 UA TB
11 APR - 2 x $100 credits posted (it's dated 10 Apr but it didn't post until 11th)
nas6034 is offline  
Old Apr 12, 2023, 1:16 am
  #358  
 
Join Date: Mar 2005
Programs: UA 1K and PP, AA PPro (3MM, former CK), Marriott Ambassador and LTT, Uber One
Posts: 1,349
Originally Posted by mia
Welcome to Flyertalk.



All charges processed by an airline earn the airfare points bonus. This tells us nothing about whether the transaction is eligible for reimbursement as a fee.
This contradicts DPs from other FTers, who have reported that only flight purchases qualify, and other charges by airlines (e.g., UA PP deposits) do not.
ikwia is offline  
Old Apr 12, 2023, 4:50 am
  #359  
mia
Moderator
 
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,959
Originally Posted by ikwia
This contradicts DPs from other FTers, who have reported that only flight purchases qualify, and other charges by airlines (e.g., UA PP deposits) do not.
USA personal Platinum earns 5X on all charges which an airline processes using their primary merchant account. Discussion here:

Amex Platinum/Gold (USA) 5X/3X on OTA's, foreign carriers, fees, award taxes, etc?
mia is offline  
Old Apr 13, 2023, 6:45 pm
  #360  
 
Join Date: Mar 2005
Programs: UA 1K and PP, AA PPro (3MM, former CK), Marriott Ambassador and LTT, Uber One
Posts: 1,349
Originally Posted by mia
USA personal Platinum earns 5X on all charges which an airline processes using their primary merchant account.
Noted, and there was some interesting info in that thread. But also see https://www.flyertalk.com/forum/35056957-post421.html

Assuming the post I cited is accurate, it is untrue that "all charges processed by an airline" earn 5x, but my statement is also incorrect since some (but not all) non-flight purchases do qualify for the 5x.
ikwia is offline  


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