joe318

If you’re willing to eyeball it, you don’t need to sort or filter after a search because FHR listings are always at the top of the results - they just won’t be in price order.

bgriff

It's not ideal, but I would just identify which properties you're interested in and go to the property's own website to get a sense of which dates are more or less expensive (most casino hotel websites have a calendar view showing the going rate for each night) and then come back to the FHR site to double-check any good dates you identify that way.

shoodawg

Over at Hilton Honors, we stayed at Conrad (and Crockfords) on the FHR Program with HHonors number attached, and upon not receiving HHonors points called Hilton Diamond customer service, and they stated that the 3rd party rate (FHR) would not attract HHonors points.

dzt

Has anyone had success getting the FHR benefits at the Wynn as an additional guest on the primary holder's reservation. The guest does not have a platinum card so they can't book the fhr rate as an authorized user.

ijgordon

I believe the FHR terms & conditions state that you can book up to 3 rooms with the FHR benefits, as long as the Platinum cardholder is physically there and the rooms are all paid with an(y) Amex card.

bgriff

I'm slightly confused what you're asking, but in order to get FHR benefits you need to book directly with Amex through the FHR program, which requires having a Platinum card. If someone has made a reservation at Wynn via another channel, presenting an Amex Platinum card at check-in (under the name on the booking or anyone else) will not add FHR benefits to that reservation.

dzt

So without the booking cardholder present, they will not honor the FHR benefits at all or is it YMMV?

dzt

Trying to book on the FHR travel portal as an AU but it's not letting me add the card to my main profile which I have multiple Platinums. So it's on its own separate login without a platinum card. Thus can't use FHR portal

mia

Do you have an additional Platinum Card or a Gold Card on a Platinum account? I do not believe the additional Gold cards have FHR benefits.

kevinjm

Stayed last week at the Delano on a prepaid FHR rate.
Room was great, was given the option to be upgraded to an ADA room on a higher floor. I accepted but no view of the strip, instead looked onto allegiant stadium. I should have specified I wanted a room with a view of the strip, so that's my fault.

Breakfast credits worked at Della's kitchen, which was pretty good for breakfast, but super slow service. I also ordered in-room dining the second day, I do not recommend the to-go option as this certainly comes from a different kitchen.

I took advantage of the late check-out since I had an evening flight back home. When checking out the line was long, my bill did not show the F&B credit. But I had no time to wait in line so I checked out anyway with the thought that I'd deal with it later.
Still waiting on a reply from guest services. If not I will escalate to Amex.

bocastephen

At most properties, the Virtuoso benefits mirror the FHR benefits almost exactly. FHR does not offer an advantage except when there is a special promotion, i.e. book 4 nights, get 1 free, etc

Virtuoso can be booked through a Virtuoso agent, no Platinum card needed.

bgriff

There is one slight but potentially important difference between FHR and Virtuoso: FHR comes with guaranteed 4pm late checkout whereas at most hotels Virtuoso late checkout is subject to availability.

Jimgotkp

Comes from Seabreeze Cafe

bocastephen

On paper yes, in practical application, I've never had a client denied 4PM late check out, or even early check-in when proactively arranging it with my property contact. For me, the bigger gap is always the consistent lack of a "buy X, get Y free" arrangement with virtually all Virtuoso properties vs FHR where they pop up with some regularity.

kevinjm

The menu called it Della's to-go or whatever. It's the only option after 11am. It was awful.

Anybody have experience getting the $100 F&B credit applied retroactively? The phone line just rings busy.