Jan 4, 2017, 7:25 am
Last edit by: presario1626
The United gift registry has been discontinued.
Reminder: you must enroll and select UA as your airline BEFORE making a reimbursable purchase. Unless you check your bags or experience change fees, United has the fewest options for reimbursement because of the codes they use for transactions.
United does not sell giftcards. As of December 2016 American Express no longer reimburses MPX transactions.
Airline Taxes on Award Tickets
Reminder: you must enroll and select UA as your airline BEFORE making a reimbursable purchase. Unless you check your bags or experience change fees, United has the fewest options for reimbursement because of the codes they use for transactions.
United does not sell giftcards. As of December 2016 American Express no longer reimburses MPX transactions.
Airline Taxes on Award Tickets
Doesn't seem to work anymore; see post 179 http://www.flyertalk.com/forum/25297196-post179.html and #391
Economy Plus and First Class Upgrade FeesAs of December 2016 there were conflicting posts; one stating that an upgrade to E+ coded as an "upgrade fee" and was, therefore, not reimbursed. Others said they were reimbursed as it was coded as "preferred seat upgrade." In February 2019, three separate FTer reported receiving varying amounts of reimbursement (dependent upon which card was used for the purchase) after purchasing an E+ annual subscription. The E+ subscriptions code as "preferred seat upgrade". Upgrading from E to FC will also not be reimbursed because it codes as a passenger ticket even when done after buying the original ticket. There seems to be a distinction between seat upgrades being reimbursed, while ticket upgrades are not.
Award AcceleratorI would not risk this. The last report of being reimbursed for Award Accelerator was for $68 on October 27, 2011. Every post about Award Accelerator since has reported "No reimbursement."
Eligible incidental fees include:- Checked baggage fees (including overweight/oversize)
- Itinerary change fees
- Phone reservation fees
- Pet flight fees
- Seat assignment fees (E+)
- In-flight amenity fees (beverages, food, pillows/blankets, headphones)
- In-flight entertainment fees (excluding wireless internet because it's not charged by the airline)
- Airport lounge day passes & annual memberships
- Onboard WIFI
Airline fee $200/$100 reimbursement reports: UA only (2017-2019)
May 9, 2018, 10:40 am
#541
Join Date: Jan 2013
Location: Hawai'i Nei
Programs: Au: UA, Marriott, Hilton; GE
Posts: 7,141
May 9, 2018, 11:27 am
#542
Join Date: Mar 2015
Posts: 485
I just received an offer via email from United to purchase miles with a bonus "mystery miles offer". Does anyone think this purchase would qualify for the AMEX plat $200 rebate?
Also, I'm still waiting for a $50 award cancellation fee to be rebated (it's a little more than a month now) - I guess I will give them a call.
Also, I'm still waiting for a $50 award cancellation fee to be rebated (it's a little more than a month now) - I guess I will give them a call.
May 21, 2018, 11:59 am
#543
FlyerTalk Evangelist
Join Date: Oct 2005
Location: San Francisco
Programs: UA 1K/1MM, Marriott Tit
Posts: 18,231
Jun 2, 2018, 4:21 pm
#544
Join Date: Apr 2009
Location: LAX
Programs: UA Plat MM, CM Plat, Amex Plat, Hertz CP, Hyatt Globalist, SPG Gold, Vons Club
Posts: 6,852
Wow five months into the new year and we don't have a resolution on this. I'm thinking UA just shut us down with travel bank
Jun 9, 2018, 7:57 pm
#545
Join Date: Jun 2012
Posts: 493
I still have $100 left to spend on my Amex Business Plat card. Bought some food on my last flight to and from Hawaii on the plane, and that was credited, plus a suitcase check in round trip. But still only spent $100.
Was hoping I could put this on the travel bank, but it isn't looking good. They haven't got that set up yet, and it's already June 9th... Not sure I'm flying United again for awhile.
This really sucks. I probably will call and ask if I can switch to American (though have a feeling once you've used it on your "airline of choice," you're stuck).
Was hoping I could put this on the travel bank, but it isn't looking good. They haven't got that set up yet, and it's already June 9th... Not sure I'm flying United again for awhile.
This really sucks. I probably will call and ask if I can switch to American (though have a feeling once you've used it on your "airline of choice," you're stuck).
Jun 13, 2018, 2:06 pm
#546
Join Date: Oct 2013
Posts: 122
I booked a mileage ticket on UA with 25usd close in fee and 5.60 tax, now I got reimbursed for 5.60 tax and I am stuck with UA for this year. Just called representative today, I wont be able to switch airline until next year coz I have used it.
Jun 13, 2018, 5:06 pm
#547
Join Date: Jan 2013
Location: Hawai'i Nei
Programs: Au: UA, Marriott, Hilton; GE
Posts: 7,141
Have you inquired with Amex about the $25? Please let us know the result.
Jun 13, 2018, 9:46 pm
#548
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,455
UA reimbursements are just ridiculous at this point.
I've had two more change fees that were not reimbursed, but accrued MR at 5x. Okay, whatever. Then I had an award fee and an E+ fee that were each reimbursed twice.
That should mostly burn my AMEX Plat fee reimbursements for the year. Haven't decided where to credit my Aspire reimbursements yet.
I've had two more change fees that were not reimbursed, but accrued MR at 5x. Okay, whatever. Then I had an award fee and an E+ fee that were each reimbursed twice.
That should mostly burn my AMEX Plat fee reimbursements for the year. Haven't decided where to credit my Aspire reimbursements yet.
Jun 14, 2018, 3:58 am
#549
Join Date: Jan 2013
Location: Hawai'i Nei
Programs: Au: UA, Marriott, Hilton; GE
Posts: 7,141
UA reimbursements are just ridiculous at this point.
I've had two more change fees that were not reimbursed, but accrued MR at 5x. Okay, whatever. Then I had an award fee and an E+ fee that were each reimbursed twice.
That should mostly burn my AMEX Plat fee reimbursements for the year. Haven't decided where to credit my Aspire reimbursements yet.
I've had two more change fees that were not reimbursed, but accrued MR at 5x. Okay, whatever. Then I had an award fee and an E+ fee that were each reimbursed twice.
That should mostly burn my AMEX Plat fee reimbursements for the year. Haven't decided where to credit my Aspire reimbursements yet.
Jun 14, 2018, 8:44 pm
#550
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,455
Jun 16, 2018, 1:40 pm
#551
Join Date: Mar 2015
Location: California
Programs: AA UA
Posts: 151
Same boat here. Paid 75usd close in fee and 5.6 tax. Amex Plat only reimbursed 5.6.
Jun 17, 2018, 1:08 pm
#552
Join Date: Sep 2013
Location: IAH
Programs: Marriott Plat, Hyatt Globalist, DL Plat, UA Silver
Posts: 4,043
My 3rd complaint and 2nd time I've requested the mileage desk over in the Philippines to escalate. They too have no answer.
Is Amex credits supposed to reimburse the Tax portion or no?
Is Amex credits supposed to reimburse the Tax portion or no?
Jun 19, 2018, 11:11 am
#553
Join Date: Jul 2007
Posts: 23
Was told by Amex customer service a few days ago that the terms for the benefit do NOT include reimbursements for taxes on awards. Award fees (e.g. for close-in bookings, phone bookings, redeposits, etc.) do seem to fall under the terms though.
Jun 20, 2018, 12:03 am
#554
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,455
AMEX's "terms" are basically meaningless when it comes to UA reimbursements at this point. I wouldn't be surprised if they started randomly reimbursing airfare.
Jun 20, 2018, 1:17 am
#555
Join Date: Jan 2010
Programs: UA 1K
Posts: 362
Hi all. I have a fare booked in S class that I would like to change to W class in order to apply a GPU. I've spoken to United and the fare difference will be $75 (they said they would be willing to waive the change fee since I am a 1K).
Will this code as a reimbursable Amex fee? I asked the agent how it would get charged, and she seemed to think it would show up as airfare, not change fee. Anyone have experience about this kind of case?
Many thanks in advance for the help.
Will this code as a reimbursable Amex fee? I asked the agent how it would get charged, and she seemed to think it would show up as airfare, not change fee. Anyone have experience about this kind of case?
Many thanks in advance for the help.