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Airline fee $200/$100 reimbursement reports: UA only (2017-2019)

Airline fee $200/$100 reimbursement reports: UA only (2017-2019)

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Old Dec 9, 19, 9:21 am   -   Wikipost
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The United gift registry has been discontinued.

Reminder: you must enroll and select UA as your airline BEFORE making a reimbursable purchase. Unless you check your bags or experience change fees, United has the fewest options for reimbursement because of the codes they use for transactions.

United does not sell giftcards. As of December 2016 American Express no longer reimburses MPX transactions.

Airline Taxes on Award Tickets
Doesn't seem to work anymore; see post 179 http://www.flyertalk.com/forum/25297196-post179.html and #391
Economy Plus and First Class Upgrade Fees
As of December 2016 there were conflicting posts; one stating that an upgrade to E+ coded as an "upgrade fee" and was, therefore, not reimbursed. Others said they were reimbursed as it was coded as "preferred seat upgrade." In February 2019, three separate FTer reported receiving varying amounts of reimbursement (dependent upon which card was used for the purchase) after purchasing an E+ annual subscription. The E+ subscriptions code as "preferred seat upgrade". Upgrading from E to FC will also not be reimbursed because it codes as a passenger ticket even when done after buying the original ticket. There seems to be a distinction between seat upgrades being reimbursed, while ticket upgrades are not.
Award Accelerator
I would not risk this. The last report of being reimbursed for Award Accelerator was for $68 on October 27, 2011. Every post about Award Accelerator since has reported "No reimbursement."
Eligible incidental fees include:
  • Checked baggage fees (including overweight/oversize)
  • Itinerary change fees
  • Phone reservation fees
  • Pet flight fees
  • Seat assignment fees (E+)
  • In-flight amenity fees (beverages, food, pillows/blankets, headphones)
  • In-flight entertainment fees (excluding wireless internet because it's not charged by the airline)
  • Airport lounge day passes & annual memberships
  • Onboard WIFI
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Old May 9, 18, 11:40 am
  #541  
 
Join Date: Jan 2013
Location: HNL
Programs: Au: UA, Marriott, Hilton; Ex-HA Pt (now not), GE
Posts: 6,073
Originally Posted by SFOTerry View Post

Also, I'm still waiting for a $50 award cancellation fee to be rebated (it's a little more than a month now) - I guess I will give them a call.
Im about to cancel an award and would appreciate a report of your experience.
747FC is offline  
Old May 9, 18, 12:27 pm
  #542  
 
Join Date: Mar 2015
Posts: 336
Originally Posted by SFOTerry View Post
I just received an offer via email from United to purchase miles with a bonus "mystery miles offer". Does anyone think this purchase would qualify for the AMEX plat $200 rebate?

Also, I'm still waiting for a $50 award cancellation fee to be rebated (it's a little more than a month now) - I guess I will give them a call.
Got the same email. United miles are purchased through points.com which shouldn't trigger any reimbursement.
eccentricfusion is offline  
Old May 21, 18, 12:59 pm
  #543  
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Join Date: Oct 2005
Location: San Francisco
Programs: UA 1K/1MM, Marriott Tit
Posts: 17,786
Originally Posted by 747FC View Post
I'm about to cancel an award and would appreciate a report of your experience.
I just called and the agent "Manually" refunded the $50.
747FC likes this.
SFOTerry is offline  
Old Jun 2, 18, 5:21 pm
  #544  
 
Join Date: Apr 2009
Location: LAX
Programs: UA Plat MM, CM Plat, Amex Plat, Hertz CP, Hyatt Globalist, SPG Gold, Vons Club
Posts: 4,650
Wow five months into the new year and we don't have a resolution on this. I'm thinking UA just shut us down with travel bank
Flying Machine is offline  
Old Jun 9, 18, 8:57 pm
  #545  
 
Join Date: Jun 2012
Posts: 493
I still have $100 left to spend on my Amex Business Plat card. Bought some food on my last flight to and from Hawaii on the plane, and that was credited, plus a suitcase check in round trip. But still only spent $100.

Was hoping I could put this on the travel bank, but it isn't looking good. They haven't got that set up yet, and it's already June 9th... Not sure I'm flying United again for awhile.

This really sucks. I probably will call and ask if I can switch to American (though have a feeling once you've used it on your "airline of choice," you're stuck).
lbotez is offline  
Old Jun 13, 18, 3:06 pm
  #546  
 
Join Date: Oct 2013
Posts: 112
I booked a mileage ticket on UA with 25usd close in fee and 5.60 tax, now I got reimbursed for 5.60 tax and I am stuck with UA for this year. Just called representative today, I wont be able to switch airline until next year coz I have used it.
quintic is offline  
Old Jun 13, 18, 6:06 pm
  #547  
 
Join Date: Jan 2013
Location: HNL
Programs: Au: UA, Marriott, Hilton; Ex-HA Pt (now not), GE
Posts: 6,073
Originally Posted by quintic View Post
I booked a mileage ticket on UA with 25usd close in fee and 5.60 tax, now I got reimbursed for 5.60 tax and I am stuck with UA for this year. Just called representative today, I wont be able to switch airline until next year coz I have used it.
Have you inquired with Amex about the $25? Please let us know the result.
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Old Jun 13, 18, 10:46 pm
  #548  
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Join Date: Apr 2013
Location: SFO
Programs: AA EXP; AS 75K; WN A List; UA 1K 1MM; Marriott Ambassador; Hilton Diamond (Aspire); Hyatt Explorist
Posts: 44,830
UA reimbursements are just ridiculous at this point.

I've had two more change fees that were not reimbursed, but accrued MR at 5x. Okay, whatever. Then I had an award fee and an E+ fee that were each reimbursed twice.

That should mostly burn my AMEX Plat fee reimbursements for the year. Haven't decided where to credit my Aspire reimbursements yet.
Kacee is online now  
Old Jun 14, 18, 4:58 am
  #549  
 
Join Date: Jan 2013
Location: HNL
Programs: Au: UA, Marriott, Hilton; Ex-HA Pt (now not), GE
Posts: 6,073
Originally Posted by Kacee View Post
UA reimbursements are just ridiculous at this point.

I've had two more change fees that were not reimbursed, but accrued MR at 5x. Okay, whatever. Then I had an award fee and an E+ fee that were each reimbursed twice.

That should mostly burn my AMEX Plat fee reimbursements for the year. Haven't decided where to credit my Aspire reimbursements yet.
Did you. Have a conversation with Amex about the fee not being reversed?
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Old Jun 14, 18, 9:44 pm
  #550  
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Join Date: Apr 2013
Location: SFO
Programs: AA EXP; AS 75K; WN A List; UA 1K 1MM; Marriott Ambassador; Hilton Diamond (Aspire); Hyatt Explorist
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Originally Posted by 747FC View Post
Did you. Have a conversation with Amex about the fee not being reversed?
I don't have the energy. Pretty certain I'll burn the full credit anyway. If it's close at end of year, then I would call.
Kacee is online now  
Old Jun 16, 18, 2:40 pm
  #551  
 
Join Date: Mar 2015
Location: California
Programs: AA UA
Posts: 151
Originally Posted by quintic View Post
I booked a mileage ticket on UA with 25usd close in fee and 5.60 tax, now I got reimbursed for 5.60 tax and I am stuck with UA for this year. Just called representative today, I wont be able to switch airline until next year coz I have used it.
Same boat here. Paid 75usd close in fee and 5.6 tax. Amex Plat only reimbursed 5.6.
Bluebirdie is offline  
Old Jun 17, 18, 2:08 pm
  #552  
 
Join Date: Sep 2013
Location: IAH
Programs: Marriott Titanium, UA Plat
Posts: 4,040
My 3rd complaint and 2nd time I've requested the mileage desk over in the Philippines to escalate. They too have no answer.

Is Amex credits supposed to reimburse the Tax portion or no?
TennisNoob is offline  
Old Jun 19, 18, 12:11 pm
  #553  
 
Join Date: Jul 2007
Posts: 22
Originally Posted by TennisNoob View Post
My 3rd complaint and 2nd time I've requested the mileage desk over in the Philippines to escalate. They too have no answer.

Is Amex credits supposed to reimburse the Tax portion or no?
Was told by Amex customer service a few days ago that the terms for the benefit do NOT include reimbursements for taxes on awards. Award fees (e.g. for close-in bookings, phone bookings, redeposits, etc.) do seem to fall under the terms though.
freemanzhu is offline  
Old Jun 20, 18, 1:03 am
  #554  
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Join Date: Apr 2013
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Originally Posted by freemanzhu View Post
Was told by Amex customer service a few days ago that the terms for the benefit do NOT include reimbursements for taxes on awards. Award fees (e.g. for close-in bookings, phone bookings, redeposits, etc.) do seem to fall under the terms though.
I've had taxes reimbursed my last two or three UA award tix.

AMEX's "terms" are basically meaningless when it comes to UA reimbursements at this point. I wouldn't be surprised if they started randomly reimbursing airfare.
Kacee is online now  
Old Jun 20, 18, 2:17 am
  #555  
 
Join Date: Jan 2010
Programs: UA 1K
Posts: 355
Hi all. I have a fare booked in S class that I would like to change to W class in order to apply a GPU. I've spoken to United and the fare difference will be $75 (they said they would be willing to waive the change fee since I am a 1K).

Will this code as a reimbursable Amex fee? I asked the agent how it would get charged, and she seemed to think it would show up as airfare, not change fee. Anyone have experience about this kind of case?

Many thanks in advance for the help.
alexperi is offline  

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