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Unspecified new benefits for USA AMEX personal Platinum coming Spring 2015?

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Unspecified new benefits for USA AMEX personal Platinum coming Spring 2015?

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Old Jan 25, 2015, 12:07 pm
  #1  
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Unspecified new benefits for USA AMEX personal Platinum coming Spring 2015?
Hi all, I spoke to a CSR yesterday who mentioned new benefits will be added to the AMEX Platinum this March/April and that these would be "significant." I asked for further details, but the CSR did not know. Anyone know of proposed or rumored additions/enhancements ?
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Old Jan 25, 2015, 3:24 pm
  #2  
 
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Originally Posted by steve4
Hi all, I spoke to a CSR yesterday who mentioned new benefits will be added to the AMEX Platinum this March/April and that these would be "significant." I asked for further details, but the CSR did not know. Anyone know of proposed or rumored additions/enhancements ?
Gogo benefit maybe? Were you talking about personal or business version?
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Old Jan 25, 2015, 4:15 pm
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Originally Posted by steve4
Hi all, I spoke to a CSR yesterday who mentioned new benefits will be added to the AMEX Platinum this March/April and that these would be "significant." I asked for further details, but the CSR did not know. Anyone know of proposed or rumored additions/enhancements ?
I spoke to a rep back in October and was essentially told the same thing, i.e. that significant benefits would be announced soon but she did not know when (in a few months is the best she could say) or what they were. Now at the end of January and still nothing announced. I'm quite sure something will be announced eventually since they are aware about the lost benefits. But I would not hold my hopes too high about the "when".
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Old Jan 25, 2015, 5:24 pm
  #4  
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Originally Posted by Doctor of Credit
Gogo benefit maybe? Were you talking about personal or business version?
This is regarding the Personal Version.
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Old Jan 25, 2015, 5:28 pm
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CSRs are probably told to say stuff like that as part of their spiel.
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Old Jan 25, 2015, 6:29 pm
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Originally Posted by ddallas
CSRs are probably told to say stuff like that as part of their spiel.
Don't think Amex would go promising new benefits to top tier customers if they had no intention of introducing said benefits.
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Old Jan 25, 2015, 6:53 pm
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Hope the "new benefits" also cover Canadian card holders.
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Old Jan 26, 2015, 9:07 am
  #8  
 
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Originally Posted by DNAwizard
I spoke to a rep back in October and was essentially told the same thing, i.e. that significant benefits would be announced soon but she did not know when (in a few months is the best she could say) or what they were. Now at the end of January and still nothing announced. I'm quite sure something will be announced eventually since they are aware about the lost benefits. But I would not hold my hopes too high about the "when".
Originally Posted by Cana2013
Hope the "new benefits" also cover Canadian card holders.
I forgot to mention in my previous post that I spoke to a Canadian rep. It seems that there will be new benefits to the Canadian Platinum card as well.
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Old Jan 26, 2015, 9:56 am
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Originally Posted by Goldfishes
Don't think Amex would go promising new benefits to top tier customers if they had no intention of introducing said benefits.
I don't see how a comment by a CSR would constitute a promise of anything.
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Old Jan 26, 2015, 10:21 am
  #10  
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Originally Posted by fliesdelta
I don't see how a comment by a CSR would constitute a promise of anything.
+1! I've been told there will be new Centurion Lounges in ATL, JFK and LAX. I don't see those happening anytime soon.
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Old Jan 26, 2015, 12:22 pm
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Originally Posted by United747
+1! I've been told there will be new Centurion Lounges in ATL, JFK and LAX. I don't see those happening anytime soon.
CL lounge staff have told me Amex plans to build several more lounges in major airports. Regardless, wouldn't surprise me to see more (perhaps more Studios?), even if it takes a few years.

Although LAX has a problem that you can't easily move between terminals. That's not the case in ATL, unsure about JFK.
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Old Jan 26, 2015, 2:37 pm
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I would recommend they dump Boingo and replace it with something of better value.
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Old Jan 26, 2015, 2:59 pm
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Originally Posted by GarlicFlyer
I would recommend they dump Boingo and replace it with something of better value.
Saved me a boat load of money in AU and NZ. I recommend they don't.
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Old Jan 26, 2015, 3:17 pm
  #14  
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I've been told new Cent benefits are coming soon as well. I am not holding my breath though.
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Old Jan 26, 2015, 3:32 pm
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Originally Posted by steve4
This is regarding the Personal Version.
Was your CSR referring to the US AMEX product?
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