neuro0

Have anyone book one night under Chase LHRC program and the next night under FHR? Any issues getting respective program benefits?
Don't mind check in and check out again.

CGRA

And the third under virtuoso ?
Joke aside believe you should be fine.

whowong

I was thinking of the same thing at the Delano. Did you already do this?

neuro0

No. Either this or have my spouse books it under FHR.

drgonzov8

I was just looking at a jaunt to LV for early 2018 and found the Mandarin Oriental unavailable for all dates I looked at in 2018. Hoping this doesn't indicate what I suspect it does.

bgriff

Don't know what you suspect but it almost certainly just means that Amex hasn't signed a new 2018 contract with the property yet. When does AmEx renew FHR contracts?

Yahtzee

In positive news (to me), it looks like Aria Sky Suites are moving to $100 food and beverage credit instead of the spa credit for 2018. Curious to see if it extends to all of the restaurants on the property; there are great ones.

Low Roller

Oooh, that's much better. I'm not a spa person, but I do like to eat

dlnewbie

Just got back from a 4-night stay at the Bellagio on FHR (4th night free). Hotel took off 4th night (actual 4th night, not least expensive night) as well as $5 from the resort fee for internet without me asking. We did breakfast at Cafe Bellagio each morning (including checkin day) and had some overages which all came off of the bill @ checkout. Room may have been upgraded to high floor close to center of hotel fountainview from standard fountainview booked. All in all I would say we were very happy with the value we received from the FHR program on this stay.

clubman

I think the Bellagio has always offered exceptional value as far as FHR offerings go.

Troopers

Any recent DPs to double-dip and receive the Amex MGM offer spend $500 and receive 7,500 MR bonus points while booking via FHR?

aceman

2 questions from someone that has never used FHR before, let alone for vegas.

1) I was looking at bellagio for 2 nights, it was saying average rate $133. I click on it and on the booking page it becomes $177 a night. -This is not logged in as I was checking the US site and I'm a uk cardholder.

2) Strangely as a UK card holder, Bellagio doesnt appear as a FHR hotel on the list. In fact for vegas only 6 hotels are showing as opposed to 9 on the US site. Missing are Bellagio, MGM skylofts and Aria Sky suites. Is there any way to book FHR if its not actually coming up, even though we know it exists? of does FHR vary by territory? which would be a bit odd...

bgriff

I don't know the answer to your second question, but for the first question -- it is common in Vegas for hotels to specify different room rates per night. It is possible that the $133 was an average rate across the two nights, and then on the second page the $177 was one of the nights (implying a lower price for the other night)? Also possible vice-versa, that the $177 was the actual average. IIRC the FHR site is not always good about being transparent with the different rates per night, since outside Vegas it's not super common for hotels to list rates that way. Best bet is to find a screen that shows exactly what the rate for each night of the stay is.

aceman

As an addendum to my earlier post. I called up FHR UK and they had bellagio down as a hotel, so no idea why it doesn't show up on the online portal.

On to the stay.

Upgraded from the basic room to the resort tower king, basically a little bigger corner room.

Credits etc explained nicely to me. List given of participating restaurants, which I noticed Noodles wasnt one of.

Had breakfast at cafe one day, skipped it the next day and had lunch at noodles. Used $100 credit at Lago (which wasn't great). Surprised to find at checkout that they used one of the breakfast comps to comp off noodles. Seems that they basically remove anything tagged as F&B under the credits, and breakfast isn't actually 'breakfast' just an additional daily $60 comp. Overall very pleased.

abeightol

Recently completed a stay for Thanksgiving at Delano, Bellagio, Delano. This was my first FHR experience and I was beyond satisfied with all the perks. I'm going to include some info below that I wish I had known beforehand for all those first-timers. We planned to hotel hop, and experience no issues at all with receiving our perks. All rooms were listed in my name, and the lady at the front desk acknowledged I would be returning to Delano just one day later. She had a smirk, as if she knew what I was up to, but had no issue with it.

Our room at Delano was ready at around 12pm. We requested connecting rooms and were not really concerned with a high floor or upgraded view (we much rather preferred being in the room sooner over the view). As such, we were placed on the 4th floor, as that was all that was available at noon. Credits were explained and I was sure to clarify that the daily breakfast credits were in fact daily (i.e. you could use them for check-in as well as check-out day if you were staying for one night), which they are. The breakfast credit is not limited to breakfast, however, at Delano the restaurant options are fairly limited, with Della's Kitchen typically closing at 11am (weekdays) or 1pm (weekends) and 3940 Coffee & Tea closing at around 1pm. Room service is allowed for the breakfast credit, however there is a delivery charge of $5 per person. Due to the way the comps are applied, I'm not sure if that can be pulled from the $30/person breakfast credit, though I'm inclined to say it can't be.

As for the $100 resort food and beverage credit, this can be used at any of the restaurants in Delano, Delano's spa, or ANY Mandalay Bay restaurant (as well as some other venues), which I think is a new-ish feature, as all the previous posts I had seen mentioned only specific restaurants in MB being allowed:

Delano FHR as of 11/24/17


None of the perks apply to any restaurant or venue in the Four Seasons, which the guest rep made very clear. All in all I really loved Delano, and you can't beat the Thanksgiving prices of around $80/night our first night there. There's so much value in FHR on its own, but when you couple it with such a cheap room rate, it's practically incomparable! The hotel lobby is beautiful and quiet, and the walk to the Mandalay Bay Casino was much, much shorter than I was expecting (literally 2 minutes max). I have to also add that the beds here are AMAZING. The most comfortable bed in Vegas I've experienced so far. This is also a great option for those traveling with dogs, and we saw many throughout the stay.

Our second night (Thanksgiving day) we were booked to stay at Bellagio. I called Guest Services at Bellagio bright and early around 7am to get an estimate of when our room would be done. She was able to let me know what rooms they had pre-blocked, which the Delano front desk attendant told me they typically do for FHR to make sure the rooms are available near Noon. She told me the rooms weren't connecting, which was a necessity, so she worked on finding me what was available and connecting. I was surprised how accommodating they were, as we booked accessible suites via FHR since that was the cheapest option. I let them know that wasn't necessarily a requirement and they had no issues providing us with non-accessible rooms, even though our reservation technically was for accessible (this was the same case for Delano). Had we been okay with non-connecting, we could have checked in at that time (7am), however the connecting rooms we wanted were vacant but not clean, and housekeeping was not in until 930am. We ended up checking in to Bellagio around 1pm, just to be safe, and the room was ready. Like with Delano, I was told the daily breakfast credit could be applied any time of the day, and is valid for both check-in and check-out day. We opted to use the $100 credit ($200 in our case since we had connecting rooms) at LAGO, and had a great experience. The website says dressy, so we dressed up (especially since it was Thanksgiving), but there were people in shorts, sandals, work-out gear, etc. I've seen previous posts about Bellagio using vouchers, however this appears to no longer be the case - which is great! This allows any left-over credit to be used at other places. I kept a running log in my notepad about how much I was spending and how much tax/tip would be included on my folio. At both Delano and Bellagio, the amount I calculated I should have paid was higher than what they actually charged me, which makes me think if you get a nice attendant when checking out they will remove a few overages here and there.



Bellagio FHR as of 11/23/17


Our third and final night was back to Delano and, unfortunately, our room was not ready until a little after 4pm! We checked out of Bellagio that morning around 245pm, and only ended up waiting about half an hour for our rooms to be ready. We used our resort credit at Border Grill, which was FANTASTIC. I highly recommend checking this place out. The service was absolutely impeccable, and the food was very good as well. We used up our breakfast credits and leftover resort credit at Starbucks, 3940 coffee, Della's Kitchen, etc. It was hard making use of all the credit they give you (especially if you booked two rooms), however you can use the money for things like Fiji water bottles from the coffee shops, etc.

In regards to both hotels, a $5 dollar credit was deducted from the resort fee for WiFi without asking.

• Delano Resort Fee: $35
• Bellagio Resort Fee: $39

For those who have two rooms, I would highly recommend splitting your expenses evenly between each room. Since you get double the perks (one set for each room), try to avoid charging everything to just one of those rooms. We didn't do this our first night as best as we could, and it made it more confusing during checkout, though it was eventually worked out. There was a woman with FHR who apparently didn't attempt to split the credits evenly, and she was having such a hard time getting it worked out (I'm talking 20-30 mins plus at the counter and speaking with managers, etc.). If you do your best to just split everything down the middle (or evenly amongst however many rooms you have), you'll be grateful. All the restaurants/buffets we visited had no problem just splitting each bill down the middle between the two rooms.

Also, if you're like me and just book the cheapest room available on the FHR website, I would give them a call if you have any particular preference that's not what you booked (i.e. booking accessible when you just want standard). Since there is no designation to type in notes on FHR, I called the hotels directly a couple days after booking to put in my requests, and then followed up again the day before and the morning of to double and triple confirm. It's an extra step and can be timely depending on how long the phone hold is, but if it's something important it's definitely worth the hassle.

Lastly, I can't really speak to whether or not FHR qualifies for the invited guests line, as I have the M life credit card and gold status, however the attendants didn't really care or check either way, with the exception of one person at Bellagio. Her name was Maggia, and she told me once I got to the counter of the invited guests line that FHR was supposed to go through the regular line, though she would "help me this once." I showed her my gold card and she was unaffected, saying that the gold card only applied for casino rate guests. To he honest, I don't think she really knew what she was talking about, because there was a stack of FHR letters right next to her, and none of the other attendants had them. Maybe she was just having a bad day? Either way, I would use the invited guests line and then if they give you a hassle just "play dumb," as during check-out at Bellagio I got a different attendant in the IG line and she couldn't have been more willing to help!

Great first FHR experience and looking forward to many more to come!