Jan 16, 2015, 2:56 pm
Last edit by: mia
This thread is a continuation of a discussion which started HERE
Current (2020) thread is HERE
FHR properties in other cities are discussed HERE
FHR is the American Express Fine Hotels and Resorts benefit program available with Centurion and Platinum charge cards.
Receive these complimentary benefits with each FINE HOTELS & RESORTS booking:
Current (2020) thread is HERE
FHR properties in other cities are discussed HERE
FHR is the American Express Fine Hotels and Resorts benefit program available with Centurion and Platinum charge cards.
Receive these complimentary benefits with each FINE HOTELS & RESORTS booking:
- Noon check-In, when available
- Room Upgrade upon arrival, when available*
- Daily breakfast for two people
- Guaranteed 4pm late checkout. Additional special benefit unique to each property, such as a $100 food and beverage credit or a massage for two people**
USA cardholder may book online at: americanexpress.com/fhr or call Platinum Travel Service at 1-800-525-3355. Cardholders from other countries can use the same website to see participating properties, but cannot view prices or book. In some countries FHR properties can be booked through the general American Express Travel site.
ARIA Sky Suites
Upgrades: typically to a better view
Breakfast: room service, buffet or cafe, $30 per person, per day
$100 Spa: covers spa treatments (no longer includes salon)
$5.60 resort wifi fee taken off per day
Bellagio
Upgrades: one level typical; sometimes Junior Suite (really just a corner room with a little more space)
Breakfast: 2 X $30 credits per day; Cafe Bellagio, The Buffet, Palio, Cafe Gelato or Pool Cafe
$100 Property Credit - Dining: The Buffet, Cafe Bellagio, FIX, Harvest, LAGO, Lily Bar, Jasmine, Michael Mina or Petossian Bar. Spa or Salon services - no merchandise.
Four Seasons
Upgrades: typically one level
Breakfast: room service or Verandah - $60 a day
$100 Spa: Expensive services doesn't get you far.
Mandarin Oriental
Upgrades: occasional
Breakfast: room service or MOzen, enough to cover std breakfast ($30 per person) but they will charge for excess
$100 Spa: can be used treatments but also just about covers two day passes to the very cool spa
Wifi: $5.00 plus tax of the resort fee is refunded
Palazzo
Upgrades: Strip View
Breakfast: $65 total/day at Grand Lux Cafe (any time) or Room Service
$100 Spa: Not valid for express service, specials, or spa passes (changing to $100 Property credit for all booking starting 2020)
Skylofts at MGM Grand
Upgrades: rare
Breakfast: in room or at The Mansion; no apparent cap
$100 Spa:
Wynn - April 2016
Upgrades: Usually to higher floor if you book resort room and to the next room category in the tower if available if you booked a Tower Suite.
Breakfast: $60 ($30 per person) at any restaurant that serves breakfast including the buffet. Also covers in-room breakfast.
Note:Resort fees are no longer waived for Tower Suites customersWynn
The Buffet - 8-11
Tableau - 7-11:30
Terrace Point Cafe - 6-11
In Room - 5-11
Encore
Lobby Bar and Cafe - 6-11
Jardin - 7-11:30
In Room - 5-11
$100 Spa: Can be used at Wynn or Encore Spa, or either resort's Salon.
$18.99/device/day internet charge removed from bill
If selecting the basic internet charge (May 2017), $5/day is deducted from the resort fee.
Delano - Aug 2019
FHR amenity is $100 spa credit, excludes salon services (e.g. haircut), merchandise, and products.
Spa adds a 20% service fee on all services.
Daily $60 ($30 x 2 people) credits only for Della's (open 6am-2pm)
Room service specifically excluded.
Resort Fee: $41.95 plus tax, minus a $5 wifi credit (about $40 total)
FHR Experience Las Vegas Hotels only (2015 - 2019)
May 22, 2018, 10:04 pm
#1006
Join Date: Jun 2012
Location: Atlanta
Programs: Delta Diamond; HHonors Diamond
Posts: 655
I believe Petrossian and Lily (both bars) are listed as eligible for the Bellagio $100 credit. I assume you can use the credit for alcoholic beverages without ordering any food. Is this correct?
May 23, 2018, 1:28 pm
#1007
Join Date: Jul 2004
Programs: Priority Club Platinum & Ambassdor, Hilton Honors Diamond, SPG Gold, Marriott Gold
Posts: 505
FYI- I have a FHR booking at Delano coming up in a few days and I wrote the concierge to ask about where the credits were good and whether the breakfast credit had to be used a certain time in a certain place and this was the response:
"Booking through American Express Fine Hotels & Resorts program include with you stay you get a $100 Food and Beverage credit that can be used a multiple restaurants and bars. The credit can be used at both Mandalay Bay and Delano. The places that you can use at the credit at are the following: Minibar, 3940 Coffee & Tea, Aureole, Baccarat Lounge, Bayside Buffet, Beach Grille, Bikini Bar, Delano Beach Club, Della's Kitchen, Evening Call, Eye Candy Lounge, Fleur by Huburt Keller, Franklin, In Suite Dining, Libertine Social, Lobby Bar, Mizuya, Moorea Bar, Orchid Coffee Bar, Orchid Lounge, Rhythm & Riffs, Rivea by Alain Ducasse, Seabreeze Café, Skyfall Lounge, Sports Book Grill, Sports Book Lounge, Starbucks, and Stripsteak by Michael Mina. You would only get one (1) $100 credit per room per stay.
There is no specific time that the breakfast credit has to be used by. You would get a daily $30 breakfast credit per person to used at Della's Kitchen, 3940 Coffee &Tea, and In Suite Dining."
I booked day rate at $79 and $87 a day plus $35 resort and $15 parking.
"Booking through American Express Fine Hotels & Resorts program include with you stay you get a $100 Food and Beverage credit that can be used a multiple restaurants and bars. The credit can be used at both Mandalay Bay and Delano. The places that you can use at the credit at are the following: Minibar, 3940 Coffee & Tea, Aureole, Baccarat Lounge, Bayside Buffet, Beach Grille, Bikini Bar, Delano Beach Club, Della's Kitchen, Evening Call, Eye Candy Lounge, Fleur by Huburt Keller, Franklin, In Suite Dining, Libertine Social, Lobby Bar, Mizuya, Moorea Bar, Orchid Coffee Bar, Orchid Lounge, Rhythm & Riffs, Rivea by Alain Ducasse, Seabreeze Café, Skyfall Lounge, Sports Book Grill, Sports Book Lounge, Starbucks, and Stripsteak by Michael Mina. You would only get one (1) $100 credit per room per stay.
There is no specific time that the breakfast credit has to be used by. You would get a daily $30 breakfast credit per person to used at Della's Kitchen, 3940 Coffee &Tea, and In Suite Dining."
I booked day rate at $79 and $87 a day plus $35 resort and $15 parking.
May 23, 2018, 4:42 pm
#1008
Join Date: Nov 2013
Location: PHX, SEA
Programs: Avis President's Club, Global Entry, Hilton/Marriott Gold. No more DL/AA status.
Posts: 4,422
When I went back in December, Della's had closed at noon due to slow season, so we used the breakfast credit for in-room dinner that night. However, there is a $4.95 per person charge for in-room dining that doesn't count toward the $30 credit per person, but can be taken off the $100 credit per room.
May 23, 2018, 4:47 pm
#1009
Join Date: May 2009
Location: Boston, MA
Programs: AA Million Miler, Mosaic, Delta Platinum
Posts: 1,561
May 25, 2018, 10:49 am
#1010
Join Date: Jun 2012
Location: Atlanta
Programs: Delta Diamond; HHonors Diamond
Posts: 655
I had a decent stay at Bellagio this week. At check in, the clerk said there were no rooms available for upgrade, so I was in a standard room with a view of the parking lot. It was Wednesday night and not very crowded, so I seriously doubt that there wasn't even a strip view available. But I didn't see any point in arguing. If they're willing to misstate the availability, I don't see how I can talk them out of it. I used the food credit at Fix for appetizers and drinks, and had breakfast at the Café. Everything was correct with the credits before I checked out. Tax and tips were still on my bill but the base charges were removed. So I was able to check out on the TV without having to stand in line to straighten out any mishaps. The 4:00 check out was honored. I did not arrive early so I don't know if they would have given me trouble with a noon check in.
I'm at Delano now. I checked in at 12:30 without any issues. I received an upgrade to a strip view room, which is nice. I didn't use the breakfast credit for the day of check in -- the front desk was clear that I was eligible for it, but I wasn't hungry. I used half of the food credit for sushi and wine at the Sushi restaurant at the back of Mandalay's casino. It was very good. Last night, I had a couple glasses of wine at Franklin (the bar in Delano's lobby) to use up the rest. I will grab lunch today after my meetings with today's breakfast credit.
The only bad thing about Delano, in my opinion, is that it's at the very end of the strip. I don't have any interest in spa treatments, so it's always down to Bellagio and Delano for me. If Delano were located in the middle of the strip, I would stay here every time. However, Bellagio's location is hard to overcome, even though I would prefer Delano if the locations were comparable.
I'm at Delano now. I checked in at 12:30 without any issues. I received an upgrade to a strip view room, which is nice. I didn't use the breakfast credit for the day of check in -- the front desk was clear that I was eligible for it, but I wasn't hungry. I used half of the food credit for sushi and wine at the Sushi restaurant at the back of Mandalay's casino. It was very good. Last night, I had a couple glasses of wine at Franklin (the bar in Delano's lobby) to use up the rest. I will grab lunch today after my meetings with today's breakfast credit.
The only bad thing about Delano, in my opinion, is that it's at the very end of the strip. I don't have any interest in spa treatments, so it's always down to Bellagio and Delano for me. If Delano were located in the middle of the strip, I would stay here every time. However, Bellagio's location is hard to overcome, even though I would prefer Delano if the locations were comparable.
Last edited by GatorBlues; May 25, 2018 at 11:00 am
May 27, 2018, 5:10 am
#1011
Join Date: Jul 2008
Location: LAS ORD
Programs: AA Pro (mostly B6) OZ♦ (flying BR/UA), BA Silver Hyatt LT, Wynn Black, Cosmo Plat, Mlife Noir
Posts: 5,992
Food charges are separate from beverage (meaning alcohol) charges, but the explanation I've gotten from Mlife properties is that it is venue-dependent (i.e., any given venue is either coded as F&B or it isn't), so anything you order from those eligible venues should be eligible for the credit.
Last edited by gengar; May 29, 2018 at 8:10 pm
May 27, 2018, 10:16 pm
#1012
Join Date: Aug 2006
Location: Portland, OR
Programs: DL gold, Hilton Diamond, Marriott Gold
Posts: 305
The only negative about the Delano FHR is the $100 F&B credit still doesn't cover Kumi. My wife and I wanted to try it but since the credit doesn't cover Kumi, we ate at StripSteak instead.
May 30, 2018, 7:43 pm
#1013
Join Date: Dec 2001
Location: Las Vegas
Programs: DL DM, AA PlatPro, Hilton DM, Hyatt Glob, Marriott Titanium, Hertz PC, National EE
Posts: 1,532
Note that the minibar is now officially covered under the $100 -- that's nice as sometimes you want a water or something and are too lazy to go downstairs
Jun 1, 2018, 7:50 am
#1014
Join Date: Mar 2007
Location: Los Angeles, CA
Posts: 1,297
Can anyone comment if I book Scenic King Suite at Delano, will I get upgraded to 2 BR suite?
Also for 2018, is it just F&B only, no more credit that can be applied towards their spa?
Also for 2018, is it just F&B only, no more credit that can be applied towards their spa?
Jun 1, 2018, 7:55 am
#1015
Join Date: Aug 2005
Location: Brooklyn
Programs: Delta Diamond, Bonvoy something good; sometimes other things too
Posts: 5,050
For hotels that participate in both FHR and Virtuoso, the Virtuoso site is usually a good guide to know what the upgrade category for a given room is -- each room type on the Virtuoso site lists an upgrade category. Scenic Suite is listed as "N/A" for upgrades.
https://www.virtuoso.com/hotels/1492...RoomsAndSuites
Jun 1, 2018, 8:12 am
#1016
Join Date: Mar 2007
Location: Los Angeles, CA
Posts: 1,297
Thank you for your quick reply! I did not see the rate I want on Virtuoso. Handicap room is $10 cheaper than standard resort room. I wonder if I should book the handicap room and ask for regular suite at the time of check-in?
I should be able to use the F&B Credit in Mandalay Bay right?
I should be able to use the F&B Credit in Mandalay Bay right?
Jun 1, 2018, 8:18 am
#1017
Join Date: Aug 2005
Location: Brooklyn
Programs: Delta Diamond, Bonvoy something good; sometimes other things too
Posts: 5,050
Thank you for your quick reply! I did not see the rate I want on Virtuoso. Handicap room is $10 cheaper than standard resort room. I wonder if I should book the handicap room and ask for regular suite at the time of check-in?
I should be able to use the F&B Credit in Mandalay Bay right?
I should be able to use the F&B Credit in Mandalay Bay right?
Jun 1, 2018, 8:22 am
#1018
Join Date: May 2009
Location: LAX
Programs: AS MVPG100, Hyatt Globalist, MGM Gold, Caesars Diamond
Posts: 636
Thank you for your quick reply! I did not see the rate I want on Virtuoso. Handicap room is $10 cheaper than standard resort room. I wonder if I should book the handicap room and ask for regular suite at the time of check-in?
I should be able to use the F&B Credit in Mandalay Bay right?
I should be able to use the F&B Credit in Mandalay Bay right?
Jun 1, 2018, 8:49 am
#1019
Join Date: Aug 2005
Location: Brooklyn
Programs: Delta Diamond, Bonvoy something good; sometimes other things too
Posts: 5,050
Heads up for everyone that there appears to be yet another 6K bonus MR points with $300 MGM property spend Amex offer available -- I have one on my Platinum card valid through 8/30. These have typically been usable in combination with FHR in the past.
Jun 1, 2018, 6:33 pm
#1020
Join Date: May 2009
Location: LAX
Programs: AS MVPG100, Hyatt Globalist, MGM Gold, Caesars Diamond
Posts: 636
And one that gives $60 instead of 6000 points. What fun is that?