FlyerTalk Forums

FlyerTalk Forums (https://www.flyertalk.com/forum/index.php)
-   American Express | Membership Rewards (https://www.flyertalk.com/forum/american-express-membership-rewards-410/)
-   -   American Express retention offers [2008 - 2016] (https://www.flyertalk.com/forum/american-express-membership-rewards/1290571-american-express-retention-offers-2008-2016-a.html)

Raul2014 Dec 17, 2014 7:37 am

The CSR said theres no way to waive the fee and that i can cancel the card if i want to :) . I guess ill try HUCA. Nothing offered to "offset the fee". No retention dpt. according to her. LOL. Any advice? HUCA Follow up: offered barely 15,000now + 5000MR 60 days after spending 3,000. Took the offer.

ashap Dec 18, 2014 8:59 am

AmEx PRG
 
This was my 5th or 6th call for an offer, received:

15k MR points now with another 5k MR points after 3k spending in 60 days.

other offer was $75 now and $75 after spending 1.5k in 60 days.

I took the points.

DCAstudent Dec 20, 2014 11:58 am

Membership Rewards Gold. $36k annual spend. Called to cancel. Was offered only a downgrade to a different card. No retention offers. Second agent also said no retention offers. I asked if that meant Amex didn't value my membership. He said "not enough to keep you without a $175 fee." Will cancel after transferring all my points out.

1fan Dec 20, 2014 12:14 pm

Personal Plat 25000 miles or $200 credit took miles. 35k spend plus I have a business plat I think that helped

veeRob Dec 21, 2014 8:47 pm

Called today to cancel AmEx Platinum MB. 2 year old card, about $5k/year. Was offered 5k points + 2,500 more after $1k spend. Will call back after my statement closes and see if it's better since I just put a $2k airline ticket on the card.

cwilson830 Dec 26, 2014 8:48 am

Amex Gold Biz - Had card for 24 months, 20k in spend per year. Offered $100.

jft3 Dec 26, 2014 12:42 pm


Originally Posted by jacobslide (Post 24001638)
Called last week - 15K

Called again today - 15K, and the customer service representative was being particular nasty. Only ~4K spend in '14, about $15K in '15.

Going to try again, but probably just go ahead and cancel.

AMEX keeps a detailed call history, and when you keep calling back, they take note.

armstwa Dec 29, 2014 2:25 pm

I canceled my CSP a few months ago and have significantly shifted my spend to my AMEX PRG card. I've had maybe 13K in spend over the last 12 months and 8k of it in the last 3 months. I called today to see what offers I could get to offset the annual fee on the card after reading about people getting 25K MR points for less spend, etc. I laughed when they offered me 800 points, that's right 800 not 8,000, but 800.

So now I am uncertain what to do. Will I have any luck trying chat or calling back in the future? I have 60 days to get a refund. Initially I was going to just get the Everyday and leave the points, but I'm thinking about transferring my 60k points to BA while the bonus is on going and closing my account all together.

I'm in the US Airways spend $750/month get 15,000 points thing so I'd much rather focus my spend on that card if AMEX only values my business at 800 MR points.

VegasGambler Dec 29, 2014 2:34 pm

You may as well open the everyday. You get 10k pts and a year of amazon prime (after $1000 spend) and it allows you to wait and decide what to do with your points. There is no fee so it doesn't cost you anything to keep it open.

Once the Everyday is open (not before) I'd just call back and tell them that the card is worthless to you since they got rid of the 15k MR pts for $30k spend. It might be worth mentioning that when they announced the cancellation of that benefit, they specifically said that they were cancelling it so that they could evaluate what new benefits would be more useful to their cardmembers, and ask them what new benefits you will be getting. If they don't give you a decent amount of pts, cancel.

That's what I plan to do (I already opened the Everyday card so I'm ready to cancel the PRG if the retention bonus is not good enough)

iflyrtw Dec 30, 2014 4:32 pm

SPG Business card. Had for two years. About $15K on the card this year. Offered and accepted $100 statement credit.

Westin Jan 2, 2015 7:55 am

American Express retention bonuses
 
Just called about my Amex personal Plat

Offered 50k points and accepted. 680k annual spend

TAHKUCT Jan 2, 2015 8:57 am


Originally Posted by Westin. (Post 24087854)
Just called about my Amex personal Plat

Offered 50k points and accepted. 680k annual spend

Nice bonus!
Did you tell amex you were canceling your card?

terresawang Jan 2, 2015 11:39 am

Amex Green
 
I got 25K points and accepted.
Spend 160K last year.

Westin Jan 2, 2015 3:19 pm


Originally Posted by TAHKUCT (Post 24088151)
Nice bonus!
Did you tell amex you were canceling your card?

Said I was considering switching to the palladium card since I bank with chase and it would be easier for me to merge finances

mill3804 Jan 3, 2015 7:19 am

Just called about my Delta Reserve personal card. Offered 12.5k points or $450 to offset fee. Took the $450. Spent $60k last year.


All times are GMT -6. The time now is 6:21 pm.


This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.