Las Vegas Hotels - FHR experience [2010 -2014]
#136
Join Date: May 2005
Location: Los Angeles, CA
Programs: AA EXP(.96MM), AMEX Platinum, United Premier Silver, Delta Gold, SPG Platinum 50, Hilton Gold VIP
Posts: 1,744
CORRECT! I have used the "breakfast" voucher at Cafe Bellagio since its a 24 hour place and there is no set "breakfast time" .... breakfast could be any time
#137
Join Date: Mar 2010
Location: UK
Programs: Virgin Flying Club Red, Emirates Skywards Blue, BA Executive Club Blue, Amex BA
Posts: 2,382
if it's my 1st visit to las vegas I think I would want to at least experience the legendary buffet at least once lol.
#138
Join Date: May 2009
Location: Boston, MA
Programs: AA Million Miler, Mosaic, Delta Platinum
Posts: 1,562
I have the same question about room and lobby renovations. Anyone know the status?
#139
Suspended
Join Date: Dec 2010
Posts: 1,161
I was just in Vegas and Bellagio has changed the breakfast vouchers from being a flat $20 each to $14 each and not useable at the buffet anymore. Bellagio also allowed you to apply the $85 Olives credit (or $100 spa) to any meal if you presented them at checkout. They refused to do it this time even after a manager told me to do it that way to get a better value. Went all the way to the hotel manager, who basically called me a liar. I won't be staying at the Bellagio anymore. It was very disappointing.
Denied the upgrade because I was in a suite ("We don't upgrade suites.") Were snooty about it.
Last FHR booking to Vegas, the Venetian had severely watered down the benefits.
Much better to just pay with the lowest possible rate provider, and buy what you want to use, instead of gambling for upgrades and getting $14 vouchers that force you to eat in a specific place.
FHR is really losing it, and especially in Vegas it seems. Vegas is still whining about the effects of "the economy" but they seem to be raising prices and cutting back on this particular program... acting like they don't need the business I guess.
I posted a story about my $27.00 bagel breakfast at Venetian a while back.
I don't even bother booking anything with FHR anymore, it's the furthest thing from my mind. Much better off using hotel status and booking directly with the hotels.
#140
Join Date: Mar 2012
Posts: 280
tyberius, can you elaborate a bit more on your decision to not go through fhr? do you typically find better rates booking directly? i have not used fhr yet but it seems like the occasional upgrade and especially the free breakfast/$100 food/spa credit seem quite alluring.
#141
Join Date: Mar 2010
Location: UK
Programs: Virgin Flying Club Red, Emirates Skywards Blue, BA Executive Club Blue, Amex BA
Posts: 2,382
I was quoted quote a cheap rate through FHR for the Bellagio (about $200 less then the web rate).
#142
Join Date: May 2009
Location: Boston, MA
Programs: AA Million Miler, Mosaic, Delta Platinum
Posts: 1,562
tyberius, can you elaborate a bit more on your decision to not go through fhr? do you typically find better rates booking directly? i have not used fhr yet but it seems like the occasional upgrade and especially the free breakfast/$100 food/spa credit seem quite alluring.
Bellagio gets so many well-off one-time visitors (if you're in your 40s/50s/60s) and doing your first trip to Vegas, most folks go Bellagio anyway (Ocean's 11, etc. etc.). So, the hotel probably doesn't view FHR as all the important of an enticement.
Venetian for whatever reason really skimps on their benefits and wedges you into an inflexible program. That's the one major place on the Strip where I have never stayed.
I think the Four Seasons and MO are better deals (non-casino hotels by the way) and get you better treatment (although limited upgrades on weekends at the Mandarin), and I've been treated well at both The Hotel and the Wynn.
#143
Join Date: Sep 2000
Location: Denver, CO
Programs: UA 1K 25 years/2MM, Honors LT Diamond, AVIS & Hertz Prez Club
Posts: 4,753
A general comment on Bellagio vs Venetian.
I show this to people in person when I take them around to the casinos too.
I appreciate quality in much of my travel experience. Visit Bellagio and note the marble floors from Italy and the real marble columns around the casino and common spaces. Then go to the Venetian and knock on the faux marble columns - metal tubes painted to look real.
That's a perfect example of why I choose Bellagio.
Now, this cut back in the FHR program isn't making me very happy, since we use it annually there, but I had a less than great room experience when we tried it at THE hotel at Mandalay Bay a few years ago - so I may have to relook at the property options again.
I show this to people in person when I take them around to the casinos too.
I appreciate quality in much of my travel experience. Visit Bellagio and note the marble floors from Italy and the real marble columns around the casino and common spaces. Then go to the Venetian and knock on the faux marble columns - metal tubes painted to look real.
That's a perfect example of why I choose Bellagio.
Now, this cut back in the FHR program isn't making me very happy, since we use it annually there, but I had a less than great room experience when we tried it at THE hotel at Mandalay Bay a few years ago - so I may have to relook at the property options again.
#144
Join Date: Mar 2011
Posts: 12
I booked 3 rooms for 4 nights at Encore. When I checked in, they didn't mention any upgrade. When I asked if I could get any upgrades, the person checking me in told me there were no suites available. I asked if I could pay for an upgrade, and another clerk who just happened to be there said there were plenty of parlors and salons available. The clerk checking me in gave her a death stare and begrudgingly upgraded all 3 to parlor suites. If the new clerk hadn't shown up, I would have been stuck in regular tower suites.
For Bellagio, I believe it's in the FHR contract what the highest upgrade category is - which excludes the suites. People do get further upgrades but YMMV depending on who checks you in. For this reason, I don't book FHR at Bellagio. I usually go with AAA rate and get the comps on the back end if I want a larger suite than my comp grade...
Last edited by pastrami5; Apr 9, 2012 at 1:23 am
#145
Join Date: Nov 2010
Location: Bellingham, WA
Programs: AMEX Platinum, Delta Gold, Alaska Air MVP Gold
Posts: 449
The Bellagio will not upgrade you to a suite from a deluxe room nor will they upgrade you to a better suite if you book a suite to begin with.
#146
Join Date: Sep 2010
Location: Canterbury
Programs: BA Blue, IC Diamond Ambassador, Bonvoy Gold, Radisson Gold, Hilton Gold
Posts: 368
THEhotel Mandalay Bay
Stayed for 2 nights last week and paid the same rates as the hotel's website.
Booked TheSuite which is the entry level room and got an upgrade to THE H Suite on the 62nd floor with a lovely view of the strip.
Benefits included:
Late checkout till 4pm, offered and used
$20 per person per day breakfast credit in THE Cafe - used on 2nd day and just about covers breakfast with tax but not tip.
$100 spa credit not used.
All the benefits were explained to us at check in.
Great stay, though the despite being so high up there was still a little issue with noise from the night club and the aircon was pretty loud, however it was not so loud I could not sleep through it.
Booked TheSuite which is the entry level room and got an upgrade to THE H Suite on the 62nd floor with a lovely view of the strip.
Benefits included:
Late checkout till 4pm, offered and used
$20 per person per day breakfast credit in THE Cafe - used on 2nd day and just about covers breakfast with tax but not tip.
$100 spa credit not used.
All the benefits were explained to us at check in.
Great stay, though the despite being so high up there was still a little issue with noise from the night club and the aircon was pretty loud, however it was not so loud I could not sleep through it.
#147
Join Date: Mar 2012
Posts: 280
vegas, bellagio
-got upgrade to lake view (heard it's $60 if you pay for it) for second and third night
-got $85 credit for lunch in olives, which beats the alternative $100 spa credit since everything on the menu is like $200+
-got breakfast vouchers, worth $16 each, with 4 choices of restaurant.
-early check in at noon and late check out at 4pm.
-note that resort fee is still charged, but that's cool cause you get with it free internet, valet parking, pool access, gym, etc.
would recommend!
-got upgrade to lake view (heard it's $60 if you pay for it) for second and third night
-got $85 credit for lunch in olives, which beats the alternative $100 spa credit since everything on the menu is like $200+
-got breakfast vouchers, worth $16 each, with 4 choices of restaurant.
-early check in at noon and late check out at 4pm.
-note that resort fee is still charged, but that's cool cause you get with it free internet, valet parking, pool access, gym, etc.
would recommend!
#148
Join Date: Mar 2012
Posts: 280
(cross posted from the main fhr thread)
vegas, bellagio
-got upgrade to lake view (heard it's $60 if you pay for it) for second and third night
-got $85 credit for lunch in olives, which beats the alternative $100 spa credit since everything on the menu is like $200+
-got breakfast vouchers, worth $16 each, with 4 choices of restaurant.
-early check in at noon and late check out at 4pm.
-note that resort fee is still charged, but that's cool cause you get with it free internet, valet parking, pool access, gym, etc.
would recommend!
vegas, bellagio
-got upgrade to lake view (heard it's $60 if you pay for it) for second and third night
-got $85 credit for lunch in olives, which beats the alternative $100 spa credit since everything on the menu is like $200+
-got breakfast vouchers, worth $16 each, with 4 choices of restaurant.
-early check in at noon and late check out at 4pm.
-note that resort fee is still charged, but that's cool cause you get with it free internet, valet parking, pool access, gym, etc.
would recommend!
#149
Join Date: Nov 2010
Location: Bellingham, WA
Programs: AMEX Platinum, Delta Gold, Alaska Air MVP Gold
Posts: 449
THE Hotel has always waived the resort fee and they will tell you that at check-in. If they don't just mention it when they have you sign the form at check-in and they'll take it off. THE Hotel is probably my favorite place to stay in Vegas because they are quite generous with the FHR program.
#150
Join Date: Aug 2009
Location: New Orleans, LA USA
Programs: United Lifetime Gold;SPG Gold (occasional platinum);SW;etc.
Posts: 246
Upgrade from Wynn Encore Panoramic Suite?
There is a decent price on the FHR site for this room and I am wondering what the upgrade might be? Also, is there a fee for using the spa & fitness center at the Encore (other than the $25 resort fee)? Lastly, did I read somewhere that if you book in the Encore Tower there is no resort fee?
There is a decent price on the FHR site for this room and I am wondering what the upgrade might be? Also, is there a fee for using the spa & fitness center at the Encore (other than the $25 resort fee)? Lastly, did I read somewhere that if you book in the Encore Tower there is no resort fee?