Feb 22, 2023, 2:07 pm
Last edit by: LovePrunes
- AA does not send physical ID cards for EP and PP, only 2 bag tags and a set of coupons to give AA employees in recognition of service you deem outstanding.
- you can request a new set of bag tags and coupons; they take a L-O-N-G time to arrive by mail
- a mod should update the title to reflect there are no physical ID cards for any level Gold-EXP
AA reinstated elite kits w/ ID and Luggage Tags for EP and PP
Feb 27, 2023, 9:51 pm
#106
Join Date: Sep 2000
Location: DCA/IAD
Programs: AA EXP; 1W Emerald; HHonors Diamond; Marriott Gold; UA dirt
Posts: 7,816
Mar 1, 2023, 8:36 am
#107
Join Date: Oct 2006
Location: AUS, LAX
Programs: AA EXP - 2.2 MM, Admirals Club, Hilton Diamond, Marriott Titanium, Avis Presidents, National Exec
Posts: 1,581
Mar 24, 2023, 12:48 am
#108
Original Poster
Join Date: Aug 2002
Location: NYC
Programs: AA EP, HH Diamond, Admirals Club, Global Entry
Posts: 417
Executive Platinum Kit
I re-qualified in February and received my EXP kit yesterday. It is a long white AA envelop. Inside there is 1 luggage tag, 1 tag fastener, 6 AAppreciation notes (expiration date: 3/31/24), and a boring welcome from Vasu Raja. Unfortunately THERE IS NO EXP MEMBERSHIP CARD, no list of international EXP phone numbers. In the past, sometimes, I found the physical EXP membership card very valuable when entering flagship check-in/lounge, in contract lounges, overseas, etc. Anyone able to get/request a physical EXP membership card in this year (for 2023-24)?
The message from Vasu Raja feels very unenthusiastic, dry, and mechanical.
The message from Vasu Raja feels very unenthusiastic, dry, and mechanical.
Mar 24, 2023, 8:37 am
#109
Join Date: Sep 2006
Location: QDF
Programs: AA EXP (2MM), Marriott Tit
Posts: 1,039
So ...
No physical membership card, and the "virtual card" appears to have vanished from the app.
What are we supposed to use to get into partner lounges when the carrier doesn't correctly reflect our status on the boarding pass (looking at you BA in TLV)?
No physical membership card, and the "virtual card" appears to have vanished from the app.
What are we supposed to use to get into partner lounges when the carrier doesn't correctly reflect our status on the boarding pass (looking at you BA in TLV)?
Mar 24, 2023, 8:39 am
#110
FlyerTalk Evangelist
Join Date: Aug 2012
Location: KHOU/KIAH
Programs: AA EXP | Marriott Bonvoy Titanium| Hyatt Globalist
Posts: 11,256
Click on the account banner to get to your account/LP tracking page. Scroll up on the footer bar and it is the last option.
Unfortunately THERE IS NO EXP MEMBERSHIP CARD, no list of international EXP phone numbers. In the past, sometimes, I found the physical EXP membership card very valuable when entering flagship check-in/lounge, in contract lounges, overseas, etc. Anyone able to get/request a physical EXP membership card in this year (for 2023-24)?
I hear about contract lounges having issues periodically (albeit most data points are 5+ years old), but the FL and OW lounges? Why would you need a card there?
Mar 24, 2023, 9:25 am
#111
Join Date: Sep 2006
Location: QDF
Programs: AA EXP (2MM), Marriott Tit
Posts: 1,039
(Insert old man shouting at cloud meme.)
Mar 24, 2023, 11:52 am
#113
Join Date: Jul 2018
Location: SE Wisconsin
Programs: AA EXP, Hilton Diamond for Life
Posts: 337
I re-qualified in February and received my EXP kit yesterday. It is a long white AA envelop. Inside there is 1 luggage tag, 1 tag fastener, 6 AAppreciation notes (expiration date: 3/31/24), and a boring welcome from Vasu Raja. Unfortunately THERE IS NO EXP MEMBERSHIP CARD, no list of international EXP phone numbers. In the past, sometimes, I found the physical EXP membership card very valuable when entering flagship check-in/lounge, in contract lounges, overseas, etc. Anyone able to get/request a physical EXP membership card in this year (for 2023-24)?
The message from Vasu Raja feels very unenthusiastic, dry, and mechanical.
The message from Vasu Raja feels very unenthusiastic, dry, and mechanical.
Mar 25, 2023, 12:12 am
#114
Original Poster
Join Date: Aug 2002
Location: NYC
Programs: AA EP, HH Diamond, Admirals Club, Global Entry
Posts: 417
1. Open AA app
2. Tap on the status bar on top with you name on it
3. Open the menu by tapping on the ^ symbol at the bottom (on the bar with "Rewards", "Promotions", "Travel Credits")
4. Tap on the last item of the menu "View AAdvantage Card"
But the virtual card do not have International EXP Phone numbers.
Mar 25, 2023, 6:47 am
#115
Join Date: Mar 2008
Location: used to be PER, now it's nowhere/eveywhere
Programs: QFF NB, AA GLD
Posts: 3,467
Apple iOS devices (iPhone/iPad etc.): You can download a Virtual Card in Apple Wallet from AA app. Follow the following steps:
1. Open AA app
2. Tap on the status bar on top with you name on it
3. Open the menu by tapping on the ^ symbol at the bottom (on the bar with "Rewards", "Promotions", "Travel Credits")
4. Tap on the last item of the menu "View AAdvantage Card"
But the virtual card do not have International EXP Phone numbers.
1. Open AA app
2. Tap on the status bar on top with you name on it
3. Open the menu by tapping on the ^ symbol at the bottom (on the bar with "Rewards", "Promotions", "Travel Credits")
4. Tap on the last item of the menu "View AAdvantage Card"
But the virtual card do not have International EXP Phone numbers.
Thank you
ETA
Unfortunately it doesn't display your oneworld status (e.g. PROs and EXPs are oneworld emerald)
Oops - yes it does! There's a little green oval below the oneworld logo
Last edited by pandaperth; Mar 25, 2023 at 6:55 am
Mar 10, 2024, 9:47 pm
#117
Join Date: Jan 2005
Location: If only I knew
Programs: Several of my own making in which I was recently fast-tracked to super-duper-über-elite status
Posts: 1,074
Mar 11, 2024, 7:31 pm
#119
Join Date: Sep 2006
Location: QDF
Programs: AA EXP (2MM), Marriott Tit
Posts: 1,039
I disagree that it's fine. I've needed my card on multiple occasions to access the BA contract lounge at TLV. Since AA disables app logins on unlocked devices, I have no way to prove my status when BA's systems randomly forget it.
Mar 13, 2024, 7:49 pm
#120
Join Date: Dec 2009
Location: PHL / NYC / PSA-BLQ
Programs: AA PPRO, Marriott/Hilton Gold, AMX-Plat, Global Entry
Posts: 3,110
