Feb 22, 2023, 2:07 pm
Last edit by: LovePrunes
- AA does not send physical ID cards for EP and PP, only 2 bag tags and a set of coupons to give AA employees in recognition of service you deem outstanding.
- you can request a new set of bag tags and coupons; they take a L-O-N-G time to arrive by mail
- a mod should update the title to reflect there are no physical ID cards for any level Gold-EXP
AA reinstated elite kits w/ ID and Luggage Tags for EP and PP
Feb 18, 2023, 1:44 pm
#91
FlyerTalk Evangelist
Join Date: Aug 2012
Location: KHOU/KIAH
Programs: AA EXP | Marriott Bonvoy Titanium| Hyatt Globalist
Posts: 11,256
I don't care about the luggage tags, but I'd like a card even if on request with a current expiration date. While the airline should be able to look up a passenger's status, a lot of the time you have to make it past the bouncer guarding the entrance. This is particularly true for the Flagship check-in areas at LAX and JFK. Despite having been on multiple eligible itineraries at both airports, I've only been on the list once.
That said, the issue with the Flagship Checkin is broader than just having a card. I've been bounced from there multiple times despite having all the documentation one could ever need. The staff just don't know the rules or take pride in being .......
Feb 19, 2023, 6:43 am
#92
Join Date: Oct 2006
Location: AUS, LAX
Programs: AA EXP - 2.2 MM, Admirals Club, Hilton Diamond, Marriott Titanium, Avis Presidents, National Exec
Posts: 1,581
I get emails from USPS about what mail I’m receiving that day. Yesterday, I saw the image of the EXP mailer with the luggage tags. To my dismay, it was the only letter not actually in my mailbox. Hopefully a neighbor got it by accident and will return it. I hold little hope with USPS recovering mail, but I did mark it as missing on the web site. Has anyone had success getting AA to re-issue a tag if there’s lost mail? I have some documentation that it was supposed to arrive and that I marked it as not received.
Feb 19, 2023, 8:50 am
#94
Join Date: Oct 2006
Location: AUS, LAX
Programs: AA EXP - 2.2 MM, Admirals Club, Hilton Diamond, Marriott Titanium, Avis Presidents, National Exec
Posts: 1,581
Feb 19, 2023, 9:13 am
#95
FlyerTalk Evangelist
Join Date: Aug 2012
Location: KHOU/KIAH
Programs: AA EXP | Marriott Bonvoy Titanium| Hyatt Globalist
Posts: 11,256
I get emails from USPS about what mail I’m receiving that day. Yesterday, I saw the image of the EXP mailer with the luggage tags. To my dismay, it was the only letter not actually in my mailbox. Hopefully a neighbor got it by accident and will return it. I hold little hope with USPS recovering mail, but I did mark it as missing on the web site. Has anyone had success getting AA to re-issue a tag if there’s lost mail? I have some documentation that it was supposed to arrive and that I marked it as not received.
Feb 19, 2023, 1:52 pm
#96
Join Date: Jul 2011
Posts: 2,314
I get emails from USPS about what mail I’m receiving that day. Yesterday, I saw the image of the EXP mailer with the luggage tags. To my dismay, it was the only letter not actually in my mailbox. Hopefully a neighbor got it by accident and will return it. I hold little hope with USPS recovering mail, but I did mark it as missing on the web site. Has anyone had success getting AA to re-issue a tag if there’s lost mail? I have some documentation that it was supposed to arrive and that I marked it as not received.
Feb 22, 2023, 5:36 pm
#98
Moderator, Argentina and FlyerTalk Evangelist
Join Date: Aug 2000
Location: MIA / EZE
Programs: Lord of Malbec & all Wines Argentine. AA EXP / Marriott Lifetime Silver / Hertz Presidents Circle
Posts: 35,681
I too have had issues with AA sending me my Kits and NOT receiving them. My kit from last year never arrived, and I re-ordered this about 3 weeks ago and still havent received anything. I will be calling again and lets see if they keep records on what is being sent. I have stuff delivered by USPS to my work mailbox every day, not sure why these things from AA seem to somehow be "jinxex" or something....?
I get emails from USPS about what mail I’m receiving that day. Yesterday, I saw the image of the EXP mailer with the luggage tags. To my dismay, it was the only letter not actually in my mailbox. Hopefully a neighbor got it by accident and will return it. I hold little hope with USPS recovering mail, but I did mark it as missing on the web site. Has anyone had success getting AA to re-issue a tag if there’s lost mail? I have some documentation that it was supposed to arrive and that I marked it as not received.
Feb 22, 2023, 5:38 pm
#99
Moderator, Argentina and FlyerTalk Evangelist
Join Date: Aug 2000
Location: MIA / EZE
Programs: Lord of Malbec & all Wines Argentine. AA EXP / Marriott Lifetime Silver / Hertz Presidents Circle
Posts: 35,681
Feb 22, 2023, 7:08 pm
#100
Join Date: Mar 2010
Programs: AA, UA, Marriott
Posts: 1,113
I also had what looked like my EXP kit appear on USPS informed delivery early Jan this year and I never received it. Often mail delivery appears 1-2 days later, rarely 1-2 weeks later, but this is my first time it has seemed to disappear entirely.
Is there a group within the USPS secretly obsessed with collecting others' status tags?
Is there a group within the USPS secretly obsessed with collecting others' status tags?
Feb 26, 2023, 10:42 am
#101
Moderator, Argentina and FlyerTalk Evangelist
Join Date: Aug 2000
Location: MIA / EZE
Programs: Lord of Malbec & all Wines Argentine. AA EXP / Marriott Lifetime Silver / Hertz Presidents Circle
Posts: 35,681
Feb 26, 2023, 1:00 pm
#102
Original Member
Join Date: May 1998
Location: CT/NY
Programs: UA 1K/1MM, AA EXP, Marriott LT Titanium, Hyatt Globalist, IHG Plat Amb
Posts: 6,020
Do you recall how long it took to get your "kit"....? I called and ordered mine 15 days ago and still havent received anything. Its interesting that you got your PPro Kit first.... in my case I hit that 2 months ago but never got anything... perhaps Im blacklisted...?? BTW, what thank you coupons did you get.....?
Thanks
Thanks
I am assuming they are making the kits in batches, rather than one-off printing.
Feb 27, 2023, 8:44 pm
#104
Join Date: Mar 2010
Programs: AA, UA, Marriott
Posts: 1,113
I was referring (jokingly) to the USPS. It seems odd that several here have had what seems like delivery issues, especially the envelopes not arriving after appearing on the informed delivery email!
Feb 27, 2023, 8:51 pm
#105
Join Date: Nov 2000
Location: ATL/TLV/SDF
Programs: AA EXP, UA LT Ag, Marriott LT Ti, Hyatt Glob, Avis PC, Busted-Knuckles Club Grand Poobah.
Posts: 2,590