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NEWBIE LOUNGE 2021: Ask AA newbie questions here - flame-free thread

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Old Jan 18, 2021, 1:06 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: JDiver
Welcome to the archived 2021 "NEWBIE LOUNGE"Ask Your Consolidated / Combined AA Questions Here (flame free)
MODERATOR GUIDEPOST:
(This post can only be edited by moderators.)



FOR THE 2022 THREAD, SEE HERE: link

Welcome to the Newbie Lounge!
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NOTE: 2020 NEWBIE LOUNGE posts are here.

2019 NEWBIE LOUNGE older posts are here.

The 2018 AA NEWBIE LOUNGE post thread is here

The 2017 AA NEWBIE LOUNGE post thread is here

The 2016 AA NEWBIE LOUNGE post thread is here

Thanks for reading!







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NEWBIE LOUNGE 2021: Ask AA newbie questions here - flame-free thread

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Old May 4, 2021, 3:56 pm
  #256  
 
Join Date: Mar 2011
Location: New York, NY
Programs: AA ExPl, DL PM, UA Silver, Hyatt Globalist, Marriott Titanium, probably some others
Posts: 4,105
Originally Posted by ISTFlyer
As the flight number has changed*, according to DoT rules, your original flight was cancelled and you were rebooked on another flight so yes, you are eligible for a refund but AA would insist that there hasn't been a schedule change over 2 hours thus they would insist on a voucher. However, a credit card chargeback and a DoT complaint should work.

* I assume that the flight number has changed.
I actually have another flight where there was a flight number change with AA, the flight was moved by three hours, but two requests to AA did not deliver a refund, just a voucher. I should do a chargeback and then a DoT complaint?
steveholt is offline  
Old May 5, 2021, 12:13 pm
  #257  
 
Join Date: May 2018
Programs: AAdvantage, MileagePlus
Posts: 61
It's been a minute since I have flown, but have they changed the upgrade window? I am Platinum and my flights are less than 48 hours out. I looked at the website and there are first class seats open. Quite a few actually. I used to get the e-mails almost to the minute of my first flight once the window opened.

Last edited by atbPy; May 5, 2021 at 12:39 pm
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Old May 5, 2021, 12:38 pm
  #258  
FlyerTalk Evangelist
 
Join Date: Feb 2001
Location: RDU <|> MMX
Programs: AA EXP 2MM, SK EBS
Posts: 12,494
Originally Posted by atbPy
It's been a minute since I have flown, but have they changed the upgrade window? I am Platinum and my flights are less than 48 hours out. I looked at the website and their are first class seats open. Quite a few actually. I used to get the e-mails almost to the minute of my first flight once the window opened.
Upgrade windows haven't changed. Pre-covid it was getting very rare to be upgraded right at 100 hours even for an EXP with open seats in F. AA was almost by default holding 2-4 seats for sale and wouldn't release them for upgrades till the gate. So as a PLT if you were frequently getting upgraded at 48 hrs you're either very lucky or flying less business heavy routes or a combination of both.
JJeffrey is offline  
Old May 5, 2021, 12:41 pm
  #259  
 
Join Date: May 2018
Programs: AAdvantage, MileagePlus
Posts: 61
Originally Posted by JJeffrey
Upgrade windows haven't changed. Pre-covid it was getting very rare to be upgraded right at 100 hours even for an EXP with open seats in F. AA was almost by default holding 2-4 seats for sale and wouldn't release them for upgrades till the gate. So as a PLT if you were frequently getting upgraded at 48 hrs you're either very lucky or flying less business heavy routes or a combination of both.
That makes sense. Most of my business travel in 2019 was regional - hub - regional and I was usually over 50% on upgrades. I will stay patient!
atbPy is offline  
Old May 5, 2021, 12:53 pm
  #260  
 
Join Date: Jan 2017
Location: Denver
Programs: AS, AA, UA, Hilton, Marriott, Caesars DE
Posts: 2,070
Originally Posted by atbPy
It's been a minute since I have flown, but have they changed the upgrade window? I am Platinum and my flights are less than 48 hours out. I looked at the website and there are first class seats open. Quite a few actually. I used to get the e-mails almost to the minute of my first flight once the window opened.
Open seat on seatmap doesn't equate to purchasable seat, it will all depend on the amount of inventory open to sell.
safari ari is offline  
Old May 5, 2021, 3:32 pm
  #261  
 
Join Date: Mar 2008
Location: HNL
Programs: HHonors, Hyatt, Alaska, American, United
Posts: 128
Change/cancellation fees for travel from North to South America

I’m not quite a newbie but haven’t kept up with Covid related travel waivers lately. My brother in law lives in Seattle but resides more than half the year in Ecuador. He has been in Seattle 3 months and bought a one way ticket on AA on 1/17/21, in “O” class. He was scheduled to leave on 5/12 (SEA - DFW - MIA - GYE). Unfortunately, he ended up in the emergency room yesterday. He is out today but his family believes it is too soon for him to make this rather arduous trip (he is 77).

He still intends to fly to Ecuador but is concerned about change or cancellation fees. I have not been able to find out what fees, if any, are involved. I have his ticket information but have been told not to delve further until I know AA’s policy and whether changes can be made online or whether he needs to call.

Last edited by pashber; May 5, 2021 at 3:33 pm Reason: typo
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Old May 5, 2021, 7:28 pm
  #262  
 
Join Date: Jul 2001
Programs: AA EP
Posts: 2,203
he shouldn’t have a change fee. Although fare difference might apply.


Originally Posted by pashber
I’m not quite a newbie but haven’t kept up with Covid related travel waivers lately. My brother in law lives in Seattle but resides more than half the year in Ecuador. He has been in Seattle 3 months and bought a one way ticket on AA on 1/17/21, in “O” class. He was scheduled to leave on 5/12 (SEA - DFW - MIA - GYE). Unfortunately, he ended up in the emergency room yesterday. He is out today but his family believes it is too soon for him to make this rather arduous trip (he is 77).

He still intends to fly to Ecuador but is concerned about change or cancellation fees. I have not been able to find out what fees, if any, are involved. I have his ticket information but have been told not to delve further until I know AA’s policy and whether changes can be made online or whether he needs to call.
AAExecPlatFlier is offline  
Old May 5, 2021, 8:53 pm
  #263  
 
Join Date: Mar 2008
Location: HNL
Programs: HHonors, Hyatt, Alaska, American, United
Posts: 128
Thank you.

I noticed that he cannot change his ticket online. I didn’t ask but I think he bought the ticket from Expedia or a web provider, as he used to fly Delta on his past trips.
pashber is offline  
Old May 6, 2021, 7:51 am
  #264  
 
Join Date: Jan 2011
Location: Seattle
Programs: Costco Club
Posts: 1,155
If I obtained status but already have a trip booked on a partner airline, that is not showing my new status, do I still get the benefits for that or not?
StevenSeagalFan is offline  
Old May 6, 2021, 8:28 am
  #265  
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Join Date: Feb 2001
Location: RDU <|> MMX
Programs: AA EXP 2MM, SK EBS
Posts: 12,494
Originally Posted by StevenSeagalFan
If I obtained status but already have a trip booked on a partner airline, that is not showing my new status, do I still get the benefits for that or not?
Yes, in practical terms all that matters is what status you have at the time of your trip. In most cases if your AA# was on a reservation before you achieved status the system will not automatically update to show the status. The usual fix is to call AA (or partner airline), have them remove your AA# then add it back in again to refresh.
JJeffrey is offline  
Old May 6, 2021, 8:55 am
  #266  
 
Join Date: Jan 2011
Location: Seattle
Programs: Costco Club
Posts: 1,155
Originally Posted by JJeffrey
Yes, in practical terms all that matters is what status you have at the time of your trip. In most cases if your AA# was on a reservation before you achieved status the system will not automatically update to show the status. The usual fix is to call AA (or partner airline), have them remove your AA# then add it back in again to refresh.
thanks, my number was in there prior to getting status and that was my concern. I will call. Much appreciated.
StevenSeagalFan is offline  
Old May 7, 2021, 2:10 pm
  #267  
Original Poster
 
Join Date: Feb 2014
Posts: 253
Cheapest seat assignments at t-48 hours or so? Because one day it was like 19$ then the day of the price went up more . When is the cheapest seat assignments ?
Stocktc1 is offline  
Old May 7, 2021, 3:59 pm
  #268  
 
Join Date: Jul 2001
Programs: AA EP
Posts: 2,203
No formula. Based on how many people and paid for a seat. Generally when a flight is near empty, the seats tend to be the lowest

Originally Posted by Stocktc1
Cheapest seat assignments at t-48 hours or so? Because one day it was like 19$ then the day of the price went up more . When is the cheapest seat assignments ?
AAExecPlatFlier is offline  
Old May 7, 2021, 4:44 pm
  #269  
Original Poster
 
Join Date: Feb 2014
Posts: 253
I was offered a day of travel first class upgrade . I turned it down. Then I realize I have 2 checked luggage and paying for the upgrade was a no brainer.

There is no one on the upgrade list and 2 seats open. Did I lose my chance or can I do it and pay somehow ? By phone ?
Stocktc1 is offline  
Old May 8, 2021, 9:32 am
  #270  
 
Join Date: Feb 2011
Programs: WS Gold, AC 75K, Hertz PC, National EE, Hilton Diamond, Bonvoy Gold, Bills Mafia
Posts: 346
Upgrading with miles

I dont have status with AA anymore. I see the upgrade with miles chart. How does this work? Like PlusPoints with United? How do I do? Do I need to look for a certain fare code to see if there is space available for the upgrade? Do I have to wait for a certain time window?

thanks
bcard519 is offline  


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